The room was spacious.
Close to Minute Maid
I understand the guest have the right to bring their pets, my daughter and and I had to get medicine for allergies with all the animals that was at the hotel
Pool area was nice, Gym was AWFUL and no deals from hotel on any other local gyms, the on duty security officer was Rude AND called us names because we had a vape pen... NOT COOL used profanity . Hotel itself was clean and front desk was very accommodating
The hotel was very nice, staff was friendly and helpful. We stayed one night to watch an event at BBVA stadium. Our only complaint was that valet parking was quite pricey ($44 plus tax) so we attempted to park directly across the street. We were approached by what appeared to be a homeless man posing as a parking lot attendant. He was asking people for $20, cash only, to park there. There was a machine there that distributed parking passes so we knew that he was out there trying to scam people. We left that parking lot and found another about a block away that seemed a bit safer and more affordable ($10/day). The only complaint about the room is that there wasn’t a microwave, which was a bit surprising, as most all rooms have microwaves. The room even had a mini fridge but no microwave so if you need to heat food up, you have to go down to the lobby and use the one there. The room was very comfortable and, despite the construction on the building across the street, the pool was nice also. Breakfast was good and the kitchen staff was great about asking customers to wear masks and gloves in the food area, even though some customers were pretty rude about it. Overall our stay was great and we would definitely stay here again.
Everything was very nice. Only downfall was room had a very musty smell. Other than that, I would stay here again.
Breakfast was limited and disappointing. The room was great, spacious and clean.
MY stay was convenient to the city and very clean. Staff took care of me.
Great location in downtown, complimentary breakfast was good and the staff was very friendly and accommodating.
Free breakfast was great. Availability of bar and grill on premises was nice bonus.
Close to our venue, Minute Maid park. Good breakfast food.
The location to Minute Maid park was perfect! They also served a nice complimentary hot breakfast every morning.
We checked in late after the baseball game at the nearby stadium. I was assured this would not be an issue because our reservation was prepaid. Upon check in, I was advised the hotel was oversold and we would be moved to a sister location free and our room would be comped. I informed the staff we had prepaid. We were given a room in the attached Homewood Suites. I do not have any complaints about the room itself, but the process took an extraordinary amount of time and there was no financial consideration given as initially indicated. This is particularly upsetting as the rate indicated on our receipt was less than the rate we actually paid through Orbitz. The staff that evening was also extremely unpleasant and acted very put out. I understand it may have been a frustrating night, but for a downtown Houston hotel that advertises proximity to the stadium, I doubt the circumstances were unusual, and frankly, I expect more. We were also billed twice for valet for our car even though we were there less than 24 hours. Finally, when I asked for our Hilton Honors number to be added to our reservation, I was told - by the same unhelpful and rude staff member - this could not be done and I would need to call Hilton on my own. On the whole, it was a disappointing staff for reasons 100% related to staff. With many hotels to choose from in this area, I will not stay here again.
The entire stay was great. Staff was very friendly and knowledgeable.
Great rooms, very clean, superior customer service at front desk, buffet for breakfast was good and great location for Rockets or Astro’s games!!
Located in Downtown Houston, Hampton Inn Houston Downtown is within a 5-minute walk of popular attractions such as Minute Maid Park and Discovery Green. This hotel has 173 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.
All of Hampton Inn Houston Downtown's 173 air-conditioned rooms provide refrigerators, free weekday newspapers, and free local calls. Guests can enjoy LCD TVs and stay connected with free WiFi and wired Internet. Laptop-compatible safes and free toiletries are other standard amenities.
Built in 2016, the brand new Hampton Inn Houston Downtown offers an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 44 per day, and there's also a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
The room was spacious.
Close to Minute Maid
I understand the guest have the right to bring their pets, my daughter and and I had to get medicine for allergies with all the animals that was at the hotel
Pool area was nice, Gym was AWFUL and no deals from hotel on any other local gyms, the on duty security officer was Rude AND called us names because we had a vape pen... NOT COOL used profanity . Hotel itself was clean and front desk was very accommodating
The hotel was very nice, staff was friendly and helpful. We stayed one night to watch an event at BBVA stadium. Our only complaint was that valet parking was quite pricey ($44 plus tax) so we attempted to park directly across the street. We were approached by what appeared to be a homeless man posing as a parking lot attendant. He was asking people for $20, cash only, to park there. There was a machine there that distributed parking passes so we knew that he was out there trying to scam people. We left that parking lot and found another about a block away that seemed a bit safer and more affordable ($10/day). The only complaint about the room is that there wasn’t a microwave, which was a bit surprising, as most all rooms have microwaves. The room even had a mini fridge but no microwave so if you need to heat food up, you have to go down to the lobby and use the one there. The room was very comfortable and, despite the construction on the building across the street, the pool was nice also. Breakfast was good and the kitchen staff was great about asking customers to wear masks and gloves in the food area, even though some customers were pretty rude about it. Overall our stay was great and we would definitely stay here again.
Everything was very nice. Only downfall was room had a very musty smell. Other than that, I would stay here again.
Breakfast was limited and disappointing. The room was great, spacious and clean.
MY stay was convenient to the city and very clean. Staff took care of me.
