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Recent guest reviews

Great place laid back

It was well kept and clean. Staff was helpful and polite. It is conveniently located near Galleria. I will use it again. The only drawback was the gym which had very few weights and no machine for a full body workout.

The staff was pleasant and helpful. Had a pleasant stay and would definitely stay again .

Our staying at this hotel was amazing. The staff was excellent, the room was spacious and always neat. In general everything was excellent. I highly recommend this hotel, we will definitely come back again.

Great value, nice size room with a mini fridge, clean and in good shape. Staff is very nice.

The hotel is cool, convenient location rooms are a good size nice staff and free parking. But the rooms smell like mildew and have an awkward humid temperature.

Great staff and excellent food. 5 star chef.

Very clean room and hotel. Parking was included. Never had an issue finding parking. Great convenient location to inner loop and downtown areas. The only complaints were the ac must have froze up and stopped working. It was working great upon arrival but then had to have it repaired. They were quick to send someone up to fix. Also, there is tax on the pet fee. Other than that a pleasant and comfortable stay. I wish there was recycling bin in room for plastic bottles/cans.

The location of the Crowne Plaza hotel was excellent, the staff was friendly, especially Mary at the check in counter at night.

Location was convenient for getting on and off the FWY. Staff were very kind and helpful. Shiela at the front desk was great! Bar and restaurant were also very good. Rooms were good size.

Okay

The room was nice and clean. The front staff was very friendly.

I asked for housekeeping service for the two rooms I reserved and I did not get the rooms cleaned I was very disappointed with that!!! We are a hispanic family and I really liked that there were a lot of staff that speak spanish.

There is no refrigerator in the room and the ice machine on my floor was broken.

Very clean, friendly front desk clerk, comfortable room, nice pool area, Keurig in the room. Lots of highway noise in room, inoperable fire pit at pool area, sad the restaurant and bar was not open. Just missed out on that as we understand it opens Nov 1.

I wish they had not closed the restaurant and the pool. No breakfast sucks

Katy Fwy Houston TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Memorial, Crowne Plaza Houston Galleria Area, an IHG Hotel is within a few miles (5 km) of sights such as Houston Arboretum and Nature Center and Karbach Brewing. This 207-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include coffee makers, free local calls, and safes. Housekeeping is available on request.


Property features

At Crowne Plaza Houston Galleria Area, an IHG Hotel, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and express check-in.

Room options

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

1 Queen Bed | Sleeps 2

Suite, 2 Bedrooms (Microwave)

1 King Bed and 2 Queen Beds | Sleeps 8

Suite, 1 Bedroom (Microwave)

2 Queen Beds | Sleeps 6

Guest reviews for Crowne Plaza Houston Galleria Area, an IHG Hotel

Everyone (14) Couples (6) Family (13)
5
Friends

Great place laid back

By on Jul 2, 2023

Review comment responded on Jul 2, 2023

thank you

5
Everyone

It was well kept and clean. Staff was helpful and polite. It is conveniently located near Galleria. I will use it again. The only drawback was the gym which had very few weights and no machine for a full body workout.

By on May 10, 2023

Review comment responded on May 14, 2023

Thank you so much for your feed back we will looking at in the future

5
Family

The staff was pleasant and helpful. Had a pleasant stay and would definitely stay again .

By on Mar 16, 2023

Review comment responded on May 14, 2023

Thank you so much for your feedback

2
Everyone

By on Mar 13, 2023

5
Everyone

By on Dec 28, 2022

5
Family

Our staying at this hotel was amazing. The staff was excellent, the room was spacious and always neat. In general everything was excellent. I highly recommend this hotel, we will definitely come back again.

By on Nov 27, 2022

Review comment responded on Nov 27, 2022

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

5
Everyone

Great value, nice size room with a mini fridge, clean and in good shape. Staff is very nice.

By on Nov 7, 2022

Review comment responded on Nov 14, 2022

I am so glad you had an amazing stay with us! We take great pride in providing a great experience.

3
Friends

The hotel is cool, convenient location rooms are a good size nice staff and free parking. But the rooms smell like mildew and have an awkward humid temperature.

By on Jul 25, 2022

4
Business Business

Great staff and excellent food. 5 star chef.

By on Jun 13, 2022

Review comment responded on Jun 14, 2022

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Our staff works hard to make sure everything runs as smoothly as possible. I am so glad our Chef was able to make a great impression as well. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

4
Partner Couples

Very clean room and hotel. Parking was included. Never had an issue finding parking. Great convenient location to inner loop and downtown areas. The only complaints were the ac must have froze up and stopped working. It was working great upon arrival but then had to have it repaired. They were quick to send someone up to fix. Also, there is tax on the pet fee. Other than that a pleasant and comfortable stay. I wish there was recycling bin in room for plastic bottles/cans.

By on Mar 24, 2022

Review comment responded on Mar 29, 2022

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Crowne Plaza Houston Galleria Area, an IHG Hotel

7611 Katy Fwy, Houston, TX 77024
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