Great staff and excellent food. 5 star chef.
Very clean room and hotel. Parking was included. Never had an issue finding parking. Great convenient location to inner loop and downtown areas. The only complaints were the ac must have froze up and stopped working. It was working great upon arrival but then had to have it repaired. They were quick to send someone up to fix. Also, there is tax on the pet fee. Other than that a pleasant and comfortable stay. I wish there was recycling bin in room for plastic bottles/cans.
The location of the Crowne Plaza hotel was excellent, the staff was friendly, especially Mary at the check in counter at night.
Location was convenient for getting on and off the FWY. Staff were very kind and helpful. Shiela at the front desk was great! Bar and restaurant were also very good. Rooms were good size.
Okay
The room was nice and clean. The front staff was very friendly.
I asked for housekeeping service for the two rooms I reserved and I did not get the rooms cleaned I was very disappointed with that!!! We are a hispanic family and I really liked that there were a lot of staff that speak spanish.
There is no refrigerator in the room and the ice machine on my floor was broken.
Very clean, friendly front desk clerk, comfortable room, nice pool area, Keurig in the room. Lots of highway noise in room, inoperable fire pit at pool area, sad the restaurant and bar was not open. Just missed out on that as we understand it opens Nov 1.
I wish they had not closed the restaurant and the pool. No breakfast sucks
Excellent location
Air conditioner worked but had tape holding it together, shower base is flushed with floor, so there was water everywhere.
It was a nice venue overall
I had to switch room twice first room wasn’t clean well. Second room had a hole in the floor covered with carpet
Shalisa the front desk clerk was great, we had to love 3 times because of mildew smell in the rooms
Room had bed bugs . at a time when the corona is a its all time high. that should never happen.
Located in Memorial within a 15-minute walk of Marq*E Entertainment Center, Crowne Plaza Houston Galleria Area, an IHG Hotel is within a few miles (5 km) of Houston Arboretum and Nature Center. This 207-room, 3.5-star aparthotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:00 AM to 10:00 AM.
Each apartment has an array of amenities, including a coffee maker, free local calls, and a safe. A 37-inch LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a hydromassage showerhead, a hair dryer, and free toiletries. Other standard amenities include an ironing board and a desk. Housekeeping is available on request.
At Crowne Plaza Houston Galleria Area, an IHG Hotel, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and express check-in.
Great staff and excellent food. 5 star chef.
Very clean room and hotel. Parking was included. Never had an issue finding parking. Great convenient location to inner loop and downtown areas. The only complaints were the ac must have froze up and stopped working. It was working great upon arrival but then had to have it repaired. They were quick to send someone up to fix. Also, there is tax on the pet fee. Other than that a pleasant and comfortable stay. I wish there was recycling bin in room for plastic bottles/cans.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
The location of the Crowne Plaza hotel was excellent, the staff was friendly, especially Mary at the check in counter at night.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kyle Gartman Director of Operations
Location was convenient for getting on and off the FWY. Staff were very kind and helpful. Shiela at the front desk was great! Bar and restaurant were also very good. Rooms were good size.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kyle Gartman Director of Operations
Okay
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
The room was nice and clean. The front staff was very friendly.
Thank you so much for your review of our hotel. We are proud to have such a strong team and I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
I asked for housekeeping service for the two rooms I reserved and I did not get the rooms cleaned I was very disappointed with that!!! We are a hispanic family and I really liked that there were a lot of staff that speak spanish.
Thank you for staying with us and thank so much for your valuable feedback! It is only feedback from our guest that we can truly improve our service and our facilities. We look forward to welcoming you back to the hotel again when you are in the Houston/ Galleria area.
There is no refrigerator in the room and the ice machine on my floor was broken.
Thank you for staying with us and thank so much for your valuable feedback! It is only feedback from our guest that we can truly improve our service and our facilities. We look forward to welcoming you back to the hotel again when you are in the Houston/ Galleria area.
Very clean, friendly front desk clerk, comfortable room, nice pool area, Keurig in the room. Lots of highway noise in room, inoperable fire pit at pool area, sad the restaurant and bar was not open. Just missed out on that as we understand it opens Nov 1.
Thank you for staying with us and thank so much for your valuable feedback! It is only feedback from our guest that we can truly improve our service and our facilities. We look forward to welcoming you back to the hotel again when you are in the Houston/ Galleria area.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Our staff works hard to make sure everything runs as smoothly as possible. I am so glad our Chef was able to make a great impression as well. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.