Hyatt Place Houston/Galleria

3.0 star property
Hotel with free breakfast, steps from Westheimer Road

Choose dates to view prices

Photo gallery for Hyatt Place Houston/Galleria

Restaurant
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
5252 W. Alabama, Houston, TX, 77056
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, The Galleria
    ‪2 min walk‬
  • Place, Richmond Avenue
    ‪8 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(61 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

8.6 out of 10
Excellent
(8 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds

8.4 out of 10
Very good
(46 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds (High Floor)

8.2 out of 10
Very good
(11 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Houston

Located in Greater Uptown, Hyatt Place Houston/Galleria is adjacent to Westheimer Road and within a 10-minute stroll of The Galleria. This 157-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Westheimer Road - 1 min walk - 0.1 miles
  • The Galleria - 2 min walk - 0.1 miles
  • Ice at the Galleria - 3 min walk - 0.2 miles
  • Williams Tower - 8 min walk - 0.5 miles
  • Richmond Avenue - 8 min walk - 0.5 miles

Getting around

  • Wheeler Station - 8 min drive
  • Houston Station - 19 min drive
  • George Bush Intercontinental Airport (IAH) - 41 min drive

Restaurants

  • ‪Daily Grill - ‬4 min walk
  • ‪Doubletree Suites Lounge - ‬3 min walk
  • ‪Hachi - ‬4 min walk
  • ‪Musaafer - ‬6 min walk
  • ‪burger-chan - ‬2 min walk

About this property

Hyatt Place Houston/Galleria

Hotel with free breakfast, steps from Westheimer Road
Guests staying at Hyatt Place Houston/Galleria enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is offered for USD 33.00 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a business center, express check-out, and laundry facilities.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and designer toiletries. Sofa beds, sitting areas, and refrigerators are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 33 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2016
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay (maximum USD 300 per stay)
  • Dogs only
  • 2 total (37.5 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 0.66 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 33.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 300 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Houston/Galleria Hotel Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria
Hyatt Houston Galleria Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria Hotel Houston

Frequently asked questions

Are free cancellation options available at Hyatt Place Houston/Galleria?

Hyatt Place Houston/Galleria provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Place Houston/Galleria?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Houston/Galleria on Nov 23, 2025 start from $119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hyatt Place Houston/Galleria?

This hotel is situated in Greater Uptown, just steps from Westheimer Road, and within a 10-minute walk of The Galleria and Richmond Avenue. You'll also find River Oaks District and Williams Tower less than a mile away.

Is parking available on site at Hyatt Place Houston/Galleria?

Yes, covered valet parking is offered for USD 33.00 per day with in/out privileges. Accessible parking is also available for guests.

Does Hyatt Place Houston/Galleria have a casino on the premises?

No, Hyatt Place Houston/Galleria doesn't have a casino.

Will I find an indoor pool at Hyatt Place Houston/Galleria?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hyatt Place Houston/Galleria?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hyatt Place Houston/Galleria?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Houston/Galleria feature a restaurant that includes a breakfast menu?

Yes, Hyatt Place Houston/Galleria serves free self-serve breakfast each morning from its restaurant.

Will Hyatt Place Houston/Galleria allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hyatt Place Houston/Galleria for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Hyatt Place Houston/Galleria?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hyatt Place Houston/Galleria?

The closest major airport to Hyatt Place Houston/Galleria is Houston William Hobby Airport (HOU), which is 19.7 mi away (37 minutes by car). Another top airport is George Bush Intercontinental Airport (IAH), which is located 27.1 mi away (41-minute drive).

Are there rooms with balconies at Hyatt Place Houston/Galleria?

No, at Hyatt Place Houston/Galleria, there aren't any guestrooms that list a balcony.

Hyatt Place Houston/Galleria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 783 out of 1232 reviews
Rating 8 - Good. 249 out of 1232 reviews
Rating 6 - Okay. 121 out of 1232 reviews
Rating 4 - Poor. 31 out of 1232 reviews
Rating 2 - Terrible. 48 out of 1232 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wladimir

Stayed 2 nights in Oct 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing stay.
Stayed 5 nights in Aug 2025

10/10 Excellent

Vladimir

Stayed 2 nights in Sep 2025

10/10 Excellent

Ricardo

Business traveler
Liked: Amenities, property conditions & facilities
Clean and convenient
Stayed 2 nights in Aug 2025

10/10 Excellent

RAY, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Diane

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed

The day after i booked my room, I was contacted by email and was told that they ONLY have valet parking available and the price was $33. This hotel is not set up like other hotels that have an entrance where you can park and go inside to register. It's at a very bad location and conveniently for the owners, the only way to get in and park is where the valet is. It was so disorganized upon checking out. People leaving had to wait on other people who's cars had been brought out. The hotel was nice inside, however, the main reason I booked it was because it had a stand alone shower in the photos for this particular room. In reality, it had a bathtub with no shower hose. I'm handicapped so I can't get inside a bathtub. The breakfast was free, but unfortunately, the eggs were horrible, and the bacon was not the kind one would expect from the Hyatt. The waffles smelled like smoke and like they were burned. Same problem with the tater tots. I threw it all away because I couldn't eat it. It was a total disappointment and I fully regret booking this place. It's not what I would ever expect from a Hyatt.
Stayed 1 night in Aug 2025

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great area to stay at. Staff was super friendly, and helpful. Great place, clean, safe, good price. Very happy customer.
Stayed 1 night in Aug 2025

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There is construction in the area. Only option is ballet parking. Breakfast was okay.
Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What are the best days I’ve ever had
Stayed 1 night in Aug 2025

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service
The valet parking is a terrible idea. Pointless to park a car 25 meters away and have a mandatory valet service.
Stayed 1 night in Aug 2025

8/10 Good

Chinonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No info or apologies for the fire accident that happened on Saturday morning that we all had to evacuate.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Aug 2025

10/10 Excellent

Alesia

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Sunil Kumar

Disliked: Property conditions & facilities
AC was not working throughout our stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Javon

Stayed 1 night in Aug 2025

10/10 Excellent

ebenezea Juanisha, Moreno Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Artem A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice, breakfast was great, pool was small.
Stayed 3 nights in Aug 2025

10/10 Excellent

Todd

Stayed 1 night in Aug 2025

4/10 Poor

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was horrible. There was construction so it was want
Stayed 2 nights in Aug 2025