Hyatt Place Houston/Galleria

3.0 star property
Hotel with free breakfast, steps from Westheimer Rd

Choose dates to view prices

Photo gallery for Hyatt Place Houston/Galleria

Lobby
Exterior
Coffee shop
Outdoor pool, sun loungers
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar

Explore the area

Map
5252 W. Alabama, Houston, TX, 77056
  • The Galleria
    ‪6 min walk‬
  • River Oaks District
    ‪19 min walk‬
  • Lakewood Church
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪41 min drive‬

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Room options

Room, Multiple Beds (High Floor)

  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds

  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Houston

Located in Greater Uptown, Hyatt Place Houston/Galleria is adjacent to Westheimer Rd and within a 10-minute stroll of The Galleria. This 157-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • The Galleria - 6 min walk - 0.4 miles
  • River Oaks District - 19 min walk - 1.0 mile
  • Lakewood Church - 5 min drive - 2.8 miles
  • Rice University - 8 min drive - 5.1 miles
  • MD Anderson Cancer Center - 10 min drive - 6.6 miles

Getting around

  • Wheeler Station - 8 min drive
  • Houston Station - 19 min drive
  • George Bush Intercontinental Airport (IAH) - 41 min drive

Restaurants

  • ‪Del Frisco's Double Eagle Steakhouse - ‬10 min walk
  • ‪Box Lunch - ‬5 min walk
  • ‪Daily Grill - ‬4 min walk
  • ‪Charley's Philly Steaks - ‬9 min walk
  • ‪The Galleria Food Court - ‬10 min walk

About this property

Hyatt Place Houston/Galleria

Hotel with free breakfast, steps from Westheimer Rd
Guests staying at Hyatt Place Houston/Galleria enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is offered for USD 33.00 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a business center, express check-out, and laundry facilities.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and designer toiletries. Sofa beds, sitting areas, and refrigerators are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 33 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2016
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay
  • Dogs only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 0.66 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 33.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Houston/Galleria Hotel Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria
Hyatt Houston Galleria Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria Hotel Houston

Frequently asked questions

Are free cancellation options available at Hyatt Place Houston/Galleria?

Hyatt Place Houston/Galleria provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Place Houston/Galleria?

As of Mar 24, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Houston/Galleria on Apr 3, 2025 start from $127.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hyatt Place Houston/Galleria?

This hotel is situated in Greater Uptown, just steps from Westheimer Rd, and within a 10-minute walk of The Galleria and Richmond Avenue. You'll also find River Oaks District and Williams Tower less than a mile away.

Is parking available on site at Hyatt Place Houston/Galleria?

Yes, covered valet parking is offered for USD 33.00 per day with in/out privileges. Accessible parking is also available for guests.

Does Hyatt Place Houston/Galleria have a casino on the premises?

No, Hyatt Place Houston/Galleria doesn't have a casino.

Will I find an indoor pool at Hyatt Place Houston/Galleria?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hyatt Place Houston/Galleria?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Hyatt Place Houston/Galleria have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Houston/Galleria feature a restaurant that includes a breakfast menu?

Yes, Hyatt Place Houston/Galleria serves free self-serve breakfast each morning from its restaurant.

Will Hyatt Place Houston/Galleria allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hyatt Place Houston/Galleria for a fee of USD 75.00 per accommodation, per stay.

Are there connecting rooms at Hyatt Place Houston/Galleria?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hyatt Place Houston/Galleria?

The closest major airport to Hyatt Place Houston/Galleria is Houston William Hobby Airport (HOU), which is 19.7 mi away (37 minutes by car). Another top airport is George Bush Intercontinental Airport (IAH), which is located 27.1 mi away (41-minute drive).

Are there rooms with balconies at Hyatt Place Houston/Galleria?

No, at Hyatt Place Houston/Galleria, there aren't any guestrooms that list a balcony.

Hyatt Place Houston/Galleria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1003 reviews
Rating 8 - Good. 255 out of 1003 reviews
Rating 6 - Okay. 103 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jerald

Stayed 1 night in Dec 2024

2/10 Terrible

Soof

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near Gallaria shopping Mall.
Stayed 1 night in Dec 2024

10/10 Excellent

Takatoshi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

8/10 Good

Sanjay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is walkable distance to The Galleria mall.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tiara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely amazing! The complimentary breakfast, the easy check in, and the rooms were clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

8/10 Good

Nicole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a business stay
Booked to stay one night for business because a friend wanted to stay at a Hyatt. Very clean, courteous staff but the hotel elevator was down at one point. Just be aware, the lobby is on the 3rd floor and you need a key to get to all other floors. Not very cozy seating in the back reception area (booths). Could use a little refresh in areas, otherwise fine for one night.
Stayed 1 night in Dec 2024

10/10 Excellent

EDUARDO

Stayed 1 night in Nov 2024

10/10 Excellent

NASIR

Liked: Cleanliness, staff & service, property conditions & facilities
good overnight experience
Stayed 1 night in Dec 2024

10/10 Excellent

Albert

Stayed 1 night in Dec 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Gilberto

Stayed 1 night in Nov 2024

8/10 Good

andrea

Stayed 2 nights in Nov 2024

10/10 Excellent

Pearl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Karthikesan

Stayed 2 nights in Nov 2024

10/10 Excellent

Ana Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for all was a pleasent stay
Stayed 3 nights in Nov 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness
Room was dirty, toe nail clippings were found by sofa.
Stayed 1 night in Nov 2024

8/10 Good

Haley

Stayed 1 night in Nov 2024

8/10 Good

Tommy

Stayed 2 nights in Nov 2024

4/10 Poor

Jenny

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good place for me and family to stay. Ended up paying $43 just for parking!
Stayed 1 night in Nov 2024

8/10 Good

Carlos

Stayed 1 night in Oct 2024

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Unacceptable customer service
I reserved a room with two queens. When my family arrived, all they had was a king. When we questioned why we did not have the room we reserved, the lady at the front desk told us she could refund our money and we could go somewhere else. We had a child with us, it was 11pm at night and we weren't in a position to go find another room. I understand things happen, but how about an apology, an offer to discount our room or just some kindness? Will never go back.
Stayed 1 night in Nov 2024