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Very unique building and hotel. Front desk staff were very nice and very efficient.
This place was great awesome nice good location yes
The OUTSTANDING customers service as well as the knowledge of the Staff. Hands down 10 star rating!!!
Beautiful building and decor. Stylish and comfortable.
Perfect location downtown. Amazing staff. The room was clean and spacious. And room service was on point. 👌
We were pleasant surprised by how charming the hotel is. Down the lobby, they treat you with heated apple cider, or hot chocolate, and cookies. The room is very clean with a huge bathroom I have even seen in a hotel room. The pillows are all down pillows. I would definitely love to come back again to stay for a night before the Houston marathon. The only downside is the parking. Valet parking only and it is not cheap. Just do your homework and find a close by parking garage.
There was great attention to detail on reproducing (or keeping) the art deco vibe of the building. Room was very quiet and nice. It's a bit on the small side, but that's not an issue. The only downside is the parking was $35 and that's after I paid over $250 for one night.
Room was very cozy, bathroom was beautiful, bedding was very soft and squishy pillows like I love
Let me first start by saying that this is easily the most unique property I've visited in my years as a traveler. The lobby stuns you upon entrance, with it's grand appointments and bank vault front desk setting (yes - it's a real vault and it looks fantastic). The feel is certainly old-fashioned; preserving many of the bank's furnishings and incorporating these into the decor lends a very unique ambiance to this hotel which would be quite difficult to find elsewhere. Now for the room: It was large considering the age of the property, and was spotlessly clean. The bathroom was spacious and elegant. The shower was gigantic, and there was a separate tub as well if you prefer to take a bath instead. The only downside in the bathroom was the water temperature; it tended to fluctuate unexpectedly. The worst part of my stay was the sleep quality, which unfortunately makes me drop this otherwise wonderful stay to 3 stars. The bed itself was comfortable, but the pillows were simply terrible. They provided very little support, and it was nearly impossible to find a comfortable position for them. The street noise was very distracting as well. As there are a lot of bars with foot traffic, and a light rail line directly next to the hotel, some work should be done to sound-proof the windows or exterior walls.
My dad and I happened upon this hotel last year, when we went to see an Astros game. Now, we have to stay there every year, for what is quickly becoming our annual daddy/daughter Astro's game. The hotel is comfortable, clean and convenient. The staff is friendly and it's a beautiful space. My dad and I will be returning every summer and I'd recommend to anyone!
Awesome hidden gem. Excellent value for money. Lots of restaurants, bars, and theatres within walking distance.
Great staff, excellent location within the downtown district.
Everything was good and service quite excellent except for staff twice overcharging for valet parking. Have free shuttle going everywhere through downtown, which worked out great.
The hotel location is excellent, plenty of dinning options around the hotel area. The room was clean and the staff friendly, the only negative observation is the hotel food. We ordered breakfast and it was overpriced and the food had no flavor. At night we went to the hotel bar and ordered food, same, the food was overpriced and no flavor.
Booking was a little confusing. But after speaking to hotel and arriving, everything was resolved. Excellent staff!
My husband and I had never been to Houston before and had no idea what to expect. This hotel was everything we could have hoped for. The breakfast and create your own omelette bar were fabulous and the staff was extremely helpful from start to finish. Very impressed and we definitely will be coming back.
I wanted to stay in a luxury hotel so after some research I chose this property. The junior suite was a nice size and the large bathroom was why I initially chose this hotel. Large tub and shower but the faucets leaked and did not work properly. Also they made a lot if noise when turned on and off. In the morning we heard loud banging from the room next door that woke us up at 830 am. It was either pipes from their bathroom or housekeeping banging. Called the front desk and they did not seem too concerned. Room also had a musty smell to it and the windows were dirty along with the furniture in the room that had cup stains on it. Valet was fast and efficient. Room service quality was not good. The coffee was lukewarm. The hotel had character however for the price and bring part of the autograph collection it should have been impeccable. Not much to do in the area. It was like a ghost town on the Saturday afternoon we arrived. The rubber ducky in the bathroom is cute!
Room was beautiful and bathroom was roomy and beautifully decorated. Liked the cowboy rubber ducky for bath time:-). Room service food was delicious, even fruit plate for the most part was good. Didn't like having to pay for valet parking. Staff was friendly. Maid service was a little tardy, didn't come until late afternoon and by then we had already called up and had fresh towels delivered. Overall enjoyed. Would probably stay here again or try other of the same brand hotel.
Located in Downtown Houston, Hotel ICON Autograph Collection by Marriott is within a 10-minute walk of popular sights such as Downtown Aquarium and University of Houston - Downtown. This 4-star hotel has 135 guestrooms and offers a 24-hour fitness center, free in-room WiFi, and a 24-hour business center.
This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6 AM to 11 AM.
Hotel ICON Autograph Collection by Marriott's 135 air-conditioned rooms provide refrigerators, minibars, and coffee makers. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Free newspapers, free bottled water, and laptop-compatible safes are also standard.
Guests of Hotel ICON Autograph Collection by Marriott enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 37 per day, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a 24-hour business center, coffee/tea in a common area, and express check-in.