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Hyatt Regency Houston West

3.5 star property
Suburban hotel with a 24-hour fitness center and a 24-hour front desk
VIP Access

Choose dates to view prices

Photo gallery for Hyatt Regency Houston West

Terrace/patio
Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Lobby
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Gym

Explore the area

Map
13210 Katy Fwy, Houston, TX, 77079
  • CityCentre
    ‪4 min drive‬
  • Memorial City Mall
    ‪6 min drive‬
  • Westheimer Rd
    ‪8 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪39 min drive‬
VIP Access
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Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds

8.0 out of 10
Very good
(38 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

8.6 out of 10
Excellent
(52 reviews)
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Houston

Located in Memorial, Hyatt Regency Houston West is 1.9 mi (3 km) from Bear Creek Pioneers Park and within a 10-minute drive of other popular attractions like Memorial City Mall. This 400-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Topgolf Houston - Katy - 3 min drive - 2.3 miles
  • Bear Creek Pioneers Park - 4 min drive - 2.6 miles
  • CityCentre - 4 min drive - 3.9 miles
  • Memorial City Mall - 6 min drive - 5.3 miles
  • Westheimer Rd - 8 min drive - 4.7 miles

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪Whataburger - ‬2 min drive
  • ‪Hibachi Grill & Buffet - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive

About this property

Hyatt Regency Houston West

Suburban hotel with a 24-hour fitness center and a 24-hour front desk
At Hyatt Regency Houston West, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include meeting rooms, a conference center, and a business center.
Guests can expect to find free WiFi and 65-inch flat-screen TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Coffee makers, laptop-compatible safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Gold Bar
  • Cafe on the Lake

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per accommodation, per stay
  • 1 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 10:00 PM.

Frequently asked questions

Is a free cancellation option available at Hyatt Regency Houston West?

Hyatt Regency Houston West provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Hyatt Regency Houston West?

As of Jul 7, 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Houston West on Jul 17, 2025 start from $129.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hyatt Regency Houston West?

This hotel is situated in Memorial, close to CityCentre and Memorial City Mall. You'll also find Westheimer Rd and Bear Creek Pioneers Park within a short drive.

Will I be able to park at Hyatt Regency Houston West?

Yes, covered self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Hyatt Regency Houston West have a casino on the premises?

No, Hyatt Regency Houston West doesn't have a casino.

Will I find an indoor pool at Hyatt Regency Houston West?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:30 AM and 10:00 PM.

Is Hyatt Regency Houston West a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a bar.

Are there hot tubs at Hyatt Regency Houston West?

No, there isn't a spa tub at this hotel.

Does Hyatt Regency Houston West have a restaurant that serves breakfast?

Yes, Hyatt Regency Houston West serves to-go breakfast for a surcharge each morning at Cafe on the Lake.

Will Hyatt Regency Houston West allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hyatt Regency Houston West for a fee of USD 40.00 per accommodation, per stay.

Are there connecting rooms at Hyatt Regency Houston West?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hyatt Regency Houston West?

The closest major airport to Hyatt Regency Houston West is Houston William Hobby Airport (HOU), which is 29.2 mi away (51 minutes by car). Another top airport is George Bush Intercontinental Airport (IAH), which is around 21.6 mi away.

Are there rooms with balconies at Hyatt Regency Houston West?

No, you won't find guestrooms with balconies at Hyatt Regency Houston West.

Does Hyatt Regency Houston West host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hyatt Regency Houston West.

Hyatt Regency Houston West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 660 out of 1099 reviews
Rating 8 - Good. 197 out of 1099 reviews
Rating 6 - Okay. 117 out of 1099 reviews
Rating 4 - Poor. 59 out of 1099 reviews
Rating 2 - Terrible. 66 out of 1099 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nelson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Exemplary everything except two things. First, the parking lot is very far away from the front entrance. At night, it is unsafe. Second, I arrived late at night and there were no machines available for drinks or snacks. I flew for several hours and expected that amenity. I visited the on-site restaurants and bar during the day. They were top notch!:You need to have a shuttle at night because of the distance.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amari

Liked: Cleanliness, staff & service, property conditions & facilities
It Was Great!
Stayed 3 nights in Apr 2025

10/10 Excellent

Lan Kieu, Lawrenceville

Stayed 3 nights in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, very clean and comfortable to be in. The staff was very kind. Rooms were
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Loud noise in the room whenever the AC unit kicked off or on and concierge didn’t offer anything other than free coffee which I thought wasn’t acceptable considering my fiance and I couldn’t sleep all night due to the noise happening every 10 to 15mins. Everything else was great and I would stay again but you should be more accommodating in situations like that
Stayed 1 night in Apr 2025

8/10 Good

Amru

Stayed 2 nights in Apr 2025

10/10 Excellent

Crystal, Waco

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was amazing. Rooms were clean
Stayed 1 night in Mar 2025

10/10 Excellent

Shanta

Stayed 2 nights in Apr 2025

8/10 Good

Nestor

Stayed 1 night in Mar 2025

8/10 Good

Kari

Traveled with family
Liked: Cleanliness, staff & service, amenities
There was an event going on when we arrived. The gates to parking were locked and there were cones blocking other entrances. No one was directing traffic and it was a mess. The lobby was very nice. The beds were fairly comfortable. The room smelled old and very musty. They need to put some sort of scent in the air vents to help with this. There was very little hot water. The man at checkout was friendly. Oh, and they charge $4.50 for plain, no brand coffee. They could very easily have something set up in the lobby for self serve coffee.
Stayed 1 night in Apr 2025

10/10 Excellent

Wade, Streetsboro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Yoan

Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and warm atmosphere in lobby/dining area.
Stayed 3 nights in Mar 2025

8/10 Good

Douglas

Stayed 4 nights in Mar 2025

6/10 Okay

Najee

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a bad place

The lobby of the hotel was really nice. The fish were a nice touch. The rooms can use some updating. Only issue I have is that I reserved this room for 3 days and only stayed 2 days. The hotel made note of my early check out however they refused to provide a refund for the additional day not used.
Stayed 3 nights in Mar 2025

10/10 Excellent

LaAngelica

Traveled with family
Liked: Cleanliness, amenities
Hotel, very accommodating Super Clean great experience!
Stayed 1 night in Mar 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Erik

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Ty

Traveled with partner
Liked: Cleanliness, staff & service
Ok hotel.but definitely older. Elevators were incredibly slow. Lots of highway noise. Towels were threadbare. Could be a great property once renovated. The staff great for the most part excluding the valet when we were leaving who was sitting down and on his phone. Having worked in hospitality that's a huge no-no.
Stayed 1 night in Mar 2025

4/10 Poor

Mark

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 8 nights in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Was given wrong room, towels were not replaced, fire alarm went off two nights at 3 am and 4 am.
Stayed 4 nights in Mar 2025

6/10 Okay

jose

ok stay.

Hyatt regency used to be the icon of excellence and class. this particular hotel had no hot water or the uot water would come in and go and sometimes work. front desk NEVER answered the phone.
Stayed 5 nights in Mar 2025

6/10 Okay

Candis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Anna

Stayed 5 nights in Mar 2025