Internet WiFi
The staff was super helpful and friendly. The rooms were clean
Lisa was the check in person who serviced my family and I and she was by far one of the rudest people we ever encountered! She wasn’t customer friendly and the attitude she displayed was horrible! The entire facility was like a dump, she informed us that majority of the people staying there were patients which confused me. I’ll never stay at that hotel again!!! Never!
Just after severe winter storm with power and water failure. hotel was musty in halls and didn’t even have a paper cup in room and no coffee on site. We understand the problems
The room layout is good. Convenient to the MD Anderson Cancer Center and other places.
The Front desk personnel were the best super helpful and great people all around. Wish I could remember the girls name she was cool.
Nice place good price, clean. Great for long stays
They had no Towels they could give you so I had to go buy some I only was there for two nights
It is a nice place if you need be in town awhile. the kitchen is good with full size fridge. Bed comfortable but older. bring your own cooking and serving stuff. the pool look nice but not have time to use. I'd stay there again.
No coffee or any breakfast offered although it still states these are amenities on the website.
The staff overbooked the hotel so we had to find somewhere else to stay and this costs us an extra $140 because it was last minute. The staff was very rude and didn't seem to care about the inconvenience that they had caused. A phone call before arriving would have been very beneficial.
Room was very dirty. Chairs especially in the kitchen were stained, covered in food. Front desk guy was blood shot high. Could barely have a conversation with him
Friendly helpful staff and clean property. The room was small but had all the amenities that we needed.
Excellent location and amenities for the price.....
Very dark on arrival. Internet system was down and could not check in for an hour after being on the road for several hours. Queen bed was size of a double. Very dusty. Made several trips downstairs for room necessities.
It is a very nice place to stay downtown and close to MD Anderson
Generally OK. Advertised "continental breakfast" turned out to be coffee and/or hot water. Would not have booked this accommodation if I had known this.
Located in Texas Medical Center within a short walk of Texas Children's Hospital, Extended Stay America Suites Houston Med Ctr Braeswood Bl is within a mile (2 km) of Houston Methodist Hospital. This 130-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
The 130 accommodations feature kitchens and space to spread out with sitting areas. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities. Housekeeping is available on request.
At Extended Stay America Suites Houston Med Ctr Braeswood Bl, guests have access to a gym, free WiFi in public areas, and a seasonal outdoor pool. There's free parking and a free area shuttle. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, laundry facilities, and a TV in a common area.
Internet WiFi
The staff was super helpful and friendly. The rooms were clean
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Lisa was the check in person who serviced my family and I and she was by far one of the rudest people we ever encountered! She wasn’t customer friendly and the attitude she displayed was horrible! The entire facility was like a dump, she informed us that majority of the people staying there were patients which confused me. I’ll never stay at that hotel again!!! Never!
Just after severe winter storm with power and water failure. hotel was musty in halls and didn’t even have a paper cup in room and no coffee on site. We understand the problems
Thank you for taking the time to share your review. We are very sorry you were disappointed. Our goal is always on the comfort and satisfaction of our guests. Therefore, we apologize for any issues you experienced during your time with us. We hope you will consider staying with us again the next time you are in the area. Sincerely, Hotel Management
The room layout is good. Convenient to the MD Anderson Cancer Center and other places.
Thank you for being our guest at Extended Stay America. We are glad you were pleased with our well-appointed accommodations and that our location worked well for you. Thank you again for the candid review, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The Front desk personnel were the best super helpful and great people all around. Wish I could remember the girls name she was cool.
Thank you for the generous review of Extended Stay America. We are delighted to know you loved our front desk associates and were impressed with the quality of service you received. Your compliments will surely be shared with our team. We value your business and look forward to your next visit. Sincerely, Hotel Management
Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
Nice place good price, clean. Great for long stays
Thank you for recommending Extended Stay America. We are delighted to know you had a comfortable stay and were impressed with our clean hotel and affordable prices. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Thank you for your delightful review of our hotel. Your kind remarks about our well-appointed accommodations and thoughtful amenities are greatly appreciated. Thank you for choosing Extended Stay America, and we hope you are already planning another visit our way. Sincerely, Hotel Management