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Recent guest reviews

The staff was excellent.

My sunglasses were stolen my room wasn’t cleaned until 430 I requested it twice that they didn’t clean up properly

Super beautiful most comfy beds. And amazing customer service . First time here. We’ll be back for sure ❤️

The property overall was ok the staff was very helpful. Also the only parking option was $42 per day Valet which seemed extremely high. I have not received an email copy of my bill so I have no idea what the charges are.

Incredible staff! Wonderful location! Luxurious stay

The staff was very courteous, friendly, and helpful.

I love how attentive the staff was. I really enjoyed my overnight stay. I will be back for sure.

Excellent stay, no complaints. Would recommend it.

Everything about the hotel was excellent, especially the staff. So kind and helpful to us during our stay. We definitely recommend staying here.

Air vents are not cleaned- air quality suffers for it. There is a lot of construction in Downtown Houston these days, so this a must and saves energy. Views out window into filthy light well is a dystopian nightmare. Rooms are small but well laid out, bed was comfortable, was glad to get out of there.

Overall very nice experience. Only complaint is the small, limited number of elevators.

I stayed Nov. 10-12. The front desk was super friendly and quick upon check-in. The room was really nice, clean, updated and comfortable. The only issue was on Friday night after 6pm was a bit of an issue. Several elevators were not working, so I waited over 15 minutes for an elevator. When it did come, it was packed and people were complaining because they were late for wherever they needed to go. The elevators were fixed by Saturday morning. Otherwise, it was a great experience.

Easy, elegant, and provides top-tier customer service. Great location.

Very pleasant experience! The location is very conveniently close to the Galleria where we could shop.

Main Street Houston TX

Hotel highlights

  • Walking distance to Minute Maid Park and George R. Brown Convention Center
  • Onsite dining
  • Spa
  • Health club

JW Marriott Houston Downtown places you in Downtown Houston, within a leisurely stroll of popular sights such as Minute Maid Park and George R. Brown Convention Center. This 5-star aparthotel has 328 guestrooms and offers conveniences like a restaurant, a full-service spa, and a gym.


Dining

This aparthotel serves as home to a lobby lounge, along with a restaurant that specializes in local cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service.


Rooms

Each apartment is air-conditioned and has an array of amenities, including an iPad, a refrigerator, and a coffee maker. A 55-inch LCD TV is available for entertainment, and guests can stay connected with WiFi. The bathroom offers hair dryers, free toiletries, and bathrobes. Other standard amenities include free newspapers, free local calls, and a laptop-compatible safe.


Property features

Guests staying at JW Marriott Houston Downtown enjoy access to a full-service spa, a gym, and WiFi in public areas. Valet parking is available for USD 46 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury aparthotel include conference space, a business center, and express check-in.

Room options

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 4

Guest reviews for JW Marriott Houston Downtown

Everyone (16) Couples (3) Family (6)
5
Everyone

By on Jul 29, 2022

Review comment responded on Nov 2, 2022

Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon.Warm Regards,Jelle VandenbrouckeGeneral Manager

1
Everyone

By on May 23, 2022

Review comment responded on Aug 24, 2022

Thank you for staying with us and for your review. I’m sorry to hear that your experience was not up to expectation. We would love the opportunity to welcome you back soon.Warm Regards, Jelle Vandenbroucke General Manager

5
Business Business

The staff was excellent.

By on Feb 12, 2022

Review comment responded on Feb 14, 2022

Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

1
Family

My sunglasses were stolen my room wasn’t cleaned until 430 I requested it twice that they didn’t clean up properly

By on Sep 19, 2021

Review comment responded on Sep 20, 2021

Thank you for staying with us and for your review. I’m sorry to hear that your experience was not up to expectation. We are currently looking into your feedback and would love the opportunity to welcome you back soon. Warm Regards, Jelle Vandenbroucke General Manager

5
Partner Couples

Super beautiful most comfy beds. And amazing customer service . First time here. We’ll be back for sure ❤️

By on Aug 28, 2021

Review comment responded on Aug 28, 2021

Thank you for staying at the JW Marriott Houston Downtown and for your review! I'm happy to hear you enjoyed your stay and we look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

5
Everyone

By on Aug 24, 2021

Review comment responded on Jan 10, 2022

Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

5
Everyone

By on Jul 17, 2021

Review comment responded on Jul 28, 2021

Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

3
Family Family

The property overall was ok the staff was very helpful. Also the only parking option was $42 per day Valet which seemed extremely high. I have not received an email copy of my bill so I have no idea what the charges are.

By on Jan 21, 2021

Review comment responded on Jan 21, 2021

Thank you for staying with us and for your review. I’m sorry to hear that your experience was not up to expectation. While the hotel is valet only, should you prefer to park your own vehicle, there are multiple structures/lots in close proximity that we would be happy to assist you with. Because you booked through our partners with Expedia, we do not have your contact information on file. Please let us know where to send your folio to and we would be happy to do so. Warm Regards, Jelle Vandenbroucke General Manager

1
Everyone

By on Jun 23, 2020

Review comment responded on Jun 24, 2020

Thank you for taking the time to review our hotel. We hope to see you again very soon and earn that perfect score

5
Partner Couples Family

Incredible staff! Wonderful location! Luxurious stay

By on Dec 4, 2019

Review comment responded on Dec 4, 2019

Hello! Thank you for your review. Your feedback is very important to us. We are happy to hear that you had a wonderful stay with us and hope to see you again soon. Our Warmest Regards

JW Marriott Houston Downtown

806 Main Street, Houston, TX 77002
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