JW Marriott Houston Downtown5.0 out of 5.0
Recent guest reviews
While this hotel is not for everyone, those that want to give it a try will find it to be very accommodating. A gem in downtown Houston the J W Marriott has much to offer. The 11th floor has a lounge for Marriott Reward members with a wonder breakfast. It is next door to the spa and workout gym. The room, while small is very luxurious with a full size soaking tub and separate shower. Unfortunately we were not there long enough to experience the restaurant, but based on the breakfast food in the rewards lounge we would expect a very high end selection of offerings. Additionally every singel staff member had been wonderfully coached to ensure all client issues were addressed and that they wanted to return on future visits to Houston.
One night stop over. Great corner suite with reasonable space. Comfy bed and excellent linens. Interesting use of iPad for communicating with staff. They were prompt to respond though. Our shower wouldn’t work and housekeeping sent an engineer who basically clobbered it to switch it on. Not exactly confidence filling. Not very hot water either. Not hugely impressed. However, lounge on floor 12 for breakfast was an added bonus. Staff all excellent and very helpful.
I have been to the JWM for events but had not stayed there. I made a point to try it this trip to Houston and was very pleased. The people are great from walking in the door through checkout. Has a great modern feel to the hotel but still very relaxing. Well deserving of all the other positive reviews.
The room upgrade was awesome! Juan at the front desk did magic! Thank you!!!! Great place as always!!!!! A must while visiting Houston. It's so pretty and the bathrooms are huge! We will return!!! Try the spa as well.
Daniel Maldonado has been amazing during our conference from November 29th -December 2nd. He has been so helpful with everything and has made our service a pleasant one for sure. I can not say enough for all that he have done for us.
great experience; had never stayed there but it met my expectations; the service was wonderful. Andrew (restaurant), Juan (check in), and everybody else was wonderful. Food was great. I would stay there anytime I will visit Houston. Try the Spa--it was great.
This downtown Houston hotel is the place to be. Beautiful rooms, great bar & such friendly professional staff. My first trip celebrating my birthday and the staff made my experience EPIC! Any future trips to Houston, and this is going to be my go-to hotel. Getting the upgraded 1 bedroom King with full kitchen/living area was SO AMAZING and a MUST!
Hotel staff is great. Location was perfect. Close to everything and they offer a complimentary shuttle service within 5 miles. Beds were very comfortable and the shower was perfect. Have nothing bad to say about this hotel.
We live in Pearland and decided to have a downtown Houston staycation to celebrate my husband's birthday. I made the arrangements for the room and spa services a few weeks in advance, and the JW team was responsive and great to work with. The spa team called to confirm our appointments as well as offer suggestions for the services that would benefit us the best. Upon arrival, the valet team welcomed us to the hotel and were friendly and helpful. Check in was quick and efficient and the room was beautiful! While at the spa our therapists were kind and attentive to our needs. I've never been more relaxed! When we returned to our room, there was a beautiful dessert and happy birthday card waiting for my husband! It was so kind and sweet and completely unexpected! Thank you JW Marriott Houston Downtown for making this weekend a birthday to remember :-)
I have stayed at many hotels and never I have ever met such a wonderful group of Employees. They each made you feel like you were the most important Guest staying there. The rooms were lovely. I was there for an event and it was amazing.
- Walking distance to Discovery Green and George R. Brown Convention Center
- Free WiFi in rooms and public areas
- Onsite dining
Located in Downtown Houston, JW Marriott Houston Downtown is a leisurely stroll from popular sights such as Discovery Green and George R. Brown Convention Center. This 328-room, 5-star hotel has a restaurant, a full-service spa, and free in-room WiFi. Located centrally in Houston, it's also close to University of Houston and Downtown Aquarium.
Enjoy a bite to eat at Main Kitchen, the hotel's onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room. Start your day off with breakfast, available for a fee.
JW Marriott Houston Downtown's 328 rooms are air-conditioned and provide iPads, refrigerators, and coffee makers. 55-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and free bottled water are also available.
Guests staying at JW Marriott Houston Downtown enjoy access to a full-service spa, a health club, and free WiFi in public areas. Valet parking is available for USD 38 per day, and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include 9 meeting rooms, conference space, and a business center.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 808 reviews