Check in was flawless and the rooms are spacious and very clean.
They need to clean rooms better especially with the Covid-19 pandemic going on
Area around my room was so noisy, sleep was not to be had. With back to back 9 hour drives, and government aggravations in between, that was very disappointing, and not what I expected. I have used the hotel before, for these trips, and this was not what I am used to.
Nice hotel and it has easy access to most freeways.
Hotel was very clean. Beds and pillows very comfortable. Collin the manager called our room shortly after our arrival to make sure we were satisfied with our room. He also made good restaurant suggestions. Collin provided excellent customer service.
the room was spacious, amenities were good, pillows were too thick for my taste
smells like pool water but other than that pretty decent
I thought this hotel excelled? Especially nice staff and better than normal breakfast!
room design is very good with a sitting and work area, breakfast is very plentiful and good. Staff is friendly and rooms are clean.
I really love this hotel. It had all the features the kids wanted.
Very clean, nice staff, by the airport so it's pretty handy!
Booked a last minute reservation for a last minute N.Y.E. restaurant reservation. Was pleased with roominess and overall accomodations. Good and plentiful complimentary breakfast next morning. Only drawback was electrical outlet (ground fault type) near hair dryer, did not work, even after attempting to test-trip and reset, still out. Advised front desk of problem and told them it didn't cause us any major inconvenience. Would stay again.
Room was clean, comfortable with wonderful amenities. Breakfast was great, coffee available around the clock. Only downside was their was a stale odor when we arrived and it did not get any better during the stay,so upon arrival after being away their was this smell. But that did not take away from the Overall cleanliness of the hotel. We will stay their again.
Requested for double bed or 2 beds and the hotel was going to charge $10 plus more even the parking was nearly 1/10 full during the stay. Too greedy for the hotel, not very customers focus!
The hotel staff was extremely helpful and courteous. We could not have asked for better service and value during our stay. We would not hesitate to stay in this hotel again. Kudos to the staff and employees.
And friend of mine and I had a day trip from Dallas to Houston for an event. I love SpringHill Suites. Every location I've been to (one in Dallas and one in Orlando) has always been beautifully decorated, clean and friendly. We stayed in a room with 2 Queen beds and honestly there was enough room in there that at least 2 more people could have stayed comfortably. The hotel was quiet. I was surprised at how many people came down for the free (and delicious) continental breakfast, because you certainly couldn't tell by the noise. SpringHill Suites will always be my first choice hotel here on out.
Excellent, the host greeted us by name whenever we were in the lobby. The hotel had all the amenities we were looking for.
My experience with the hotel was excellent, [...]
The staff was great.A guest let me have his king room and he took my room .If not I would not have stayed there . When I booked the room I was told that a king was more and I agreed to pay the extra,but was given double queen.Not what I ask for. [...]
Located in Brookhollow, Springhill Suites By Marriott Houston Brookhollow is within a mile (2 km) of sights such as Delmar Stadium and Karbach Brewing. This 79-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.
Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
All 79 accommodations afford space to spread out with a separate bedroom and living rooms. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include sofa beds, microwaves, and refrigerators.
Guests staying at Springhill Suites By Marriott Houston Brookhollow enjoy an indoor pool, a 24-hour fitness center, and a spa tub. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Check in was flawless and the rooms are spacious and very clean.
They need to clean rooms better especially with the Covid-19 pandemic going on
Dear Anonymous, Thank you for taking the time to review your stay with us at the Springhill Suites Houston Brookhollow. We take our cleanliness very serious in this new world we are in. We will investigate into this cleanliness issues to ensure it dose not happen again. Thank You,
Area around my room was so noisy, sleep was not to be had. With back to back 9 hour drives, and government aggravations in between, that was very disappointing, and not what I expected. I have used the hotel before, for these trips, and this was not what I am used to.
Thank you for sharing your experience. I can imagine how frustrating it can be to not get good sleep after a long day. I apologize that we were not able to help you in this situation. I will share this with the team. I do hope that while you are in the Houston area you will return and see our improvements.
Nice hotel and it has easy access to most freeways.
Hotel was very clean. Beds and pillows very comfortable. Collin the manager called our room shortly after our arrival to make sure we were satisfied with our room. He also made good restaurant suggestions. Collin provided excellent customer service.
the room was spacious, amenities were good, pillows were too thick for my taste
smells like pool water but other than that pretty decent
I thought this hotel excelled? Especially nice staff and better than normal breakfast!
room design is very good with a sitting and work area, breakfast is very plentiful and good. Staff is friendly and rooms are clean.
Dear Anonymous, Thank you for taking the time to leave a review of your recent stay with us at the SpringHill Suites Houston Brookhollow. We are glad to hear that your check in experience was flawless and that you found our rooms clean and spacious! We look forward to hosting you on your next visit to Houston. Thank You,