Heritage Place Houston Brookhollow

3.0 star property
Hotel with free parking, in the vicinity of Downtown Aquarium

Choose dates to view prices

Photo gallery for Heritage Place Houston Brookhollow

Reception
Meeting facility
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Breakfast area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2504 North Loop West, Houston, TX, 77092
  • Place, Memorial Hermann Greater Heights Hospital
    ‪18 min walk‬
  • Place, Triumph Hospital the Heights
    ‪18 min walk‬
  • Place, Karbach Brewing
    ‪3 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪23 min drive‬

Room options

Standard Room

8.6 out of 10
Excellent
(52 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room

8.6 out of 10
Excellent
(15 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Single Room

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • 452 sq ft
  • Sleeps 4
  • 1 Double Bed

Standard Room - Hearing Accessible

  • Sleeps 2
  • 1 King Bed

Deluxe Double - Hearing Accessible

  • Sleeps 4
  • 2 Double Beds

Deluxe Single - Sofabed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Houston

Located in Lazybrook/Timbergrove, Heritage Place Houston Brookhollow is within a 15-minute drive of popular attractions such as Downtown Aquarium and CityCentre. This 197-room hotel has an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Memorial Hermann Greater Heights Hospital - 18 min walk - 1.0 mile
  • Triumph Hospital the Heights - 18 min walk - 1.0 mile
  • Houston Graduate School of Theology - 2 min drive - 1.9 miles
  • Karbach Brewing - 3 min drive - 1.9 miles
  • TC Jester Dog Park - 4 min drive - 1.7 miles

Getting around

  • Cavalcade Station - 7 min drive
  • Houston Station - 15 min drive
  • Houston William Hobby Airport (HOU) - 41 min drive

Restaurants

  • ‪Whataburger - ‬15 min walk
  • ‪E-Star Asian Buffet - ‬17 min walk
  • ‪Cheba Hut "Toasted" Subs - ‬16 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk

About this property

Heritage Place Houston Brookhollow

Hotel with free parking, in the vicinity of Downtown Aquarium
Guests of Heritage Place Houston Brookhollow have access to an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 468 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per accommodation, per stay (maximum USD 200 per stay)
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100.00 per stay
  • 0.53 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 40 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Management fee: USD 100.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from December to December.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heritage Houston Brookhollow
Heritage Place Houston Brookhollow Hotel
Courtyard by Marriott Houston Brookhollow
Heritage Place Houston Brookhollow Houston
Heritage Place Houston Brookhollow Hotel Houston

Frequently asked questions

Is a free cancellation option available at Heritage Place Houston Brookhollow?

Heritage Place Houston Brookhollow provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to do close to Heritage Place Houston Brookhollow?

This hotel is situated in Lazybrook/Timbergrove, close to Downtown Aquarium and Memorial City Mall. You'll also find The Heights Theater and Memorial Park within a short drive.

Will I be able to park at Heritage Place Houston Brookhollow?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Heritage Place Houston Brookhollow feature a casino at the property?

No, Heritage Place Houston Brookhollow doesn't have a casino.

Is there an indoor pool at Heritage Place Houston Brookhollow?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 7:00 AM and 10:00 PM and the seasonal pool is normally open from December until December.

Is Heritage Place Houston Brookhollow a good place to stay for couples?

Couples will appreciate amenities like an outdoor pool, wedding services, and a terrace at this hotel.

Does Heritage Place Houston Brookhollow have a hot tub?

No, this hotel doesn't have a spa tub.

Does Heritage Place Houston Brookhollow feature a restaurant that includes a breakfast menu?

No, Heritage Place Houston Brookhollow doesn't have a restaurant that serves breakfast.

Does Heritage Place Houston Brookhollow allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Heritage Place Houston Brookhollow for a fee of USD 40 per accommodation, per stay. The property also provides food and water bowls.

Does Heritage Place Houston Brookhollow have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Heritage Place Houston Brookhollow?

The closest major airport to Heritage Place Houston Brookhollow is George Bush Intercontinental Airport (IAH), which is 22.4 mi away (34 minutes by car). Another top airport is Houston William Hobby Airport (HOU), which is located 21.2 mi away (41-minute drive).

Are there rooms with balconies that I can book at Heritage Place Houston Brookhollow?

No, you won't find guestrooms with balconies at Heritage Place Houston Brookhollow.

Does Heritage Place Houston Brookhollow offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Heritage Place Houston Brookhollow.

Heritage Place Houston Brookhollow Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 379 out of 655 reviews
Rating 8 - Good. 132 out of 655 reviews
Rating 6 - Okay. 63 out of 655 reviews
Rating 4 - Poor. 38 out of 655 reviews
Rating 2 - Terrible. 43 out of 655 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

dennis

Stayed 1 night in Sep 2025

2/10 Terrible

Aleider

Disliked: Cleanliness, staff & service
My experience at this hotel was very negative. The staff does not respect the privacy of the guests; they keep an eye on what you do and talk about it among themselves, which is uncomfortable and unprofessional. In addition, the towels had a bad smell, which leaves much to be desired in terms of cleanliness and hygiene. Instead of providing good service, the staff was rude and unprofessional. I definitely do not recommend this place.
Stayed 1 night in Oct 2025

10/10 Excellent

yoshikazu

Stayed 1 night in Oct 2025

10/10 Excellent

Danny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was able to check in early which was nice. Staff was very friendly and the room was clean. The location was convenient fir my stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Allan

Stayed 1 night in Sep 2025

10/10 Excellent

Talisa

Stayed 1 night in Sep 2025

10/10 Excellent

Jalen

Stayed 4 nights in Sep 2025

10/10 Excellent

Alana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional, great place to lay your head, hidden gem!
Stayed 1 night in Sep 2025

8/10 Good

Ashalun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Aaron

Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and fairly priced. The front desk staff lady is super friendly, thank you, Rosa!
Stayed 1 night in Sep 2025

2/10 Terrible

Mostafa

Stayed 1 night in Sep 2025

6/10 Okay

Arick

Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2025

10/10 Excellent

Jerry

Stayed 1 night in Sep 2025

4/10 Poor

Jessica

Liked: Staff & service
Stayed 4 nights in Aug 2025

6/10 Okay

jonshequa

Disliked: Property conditions & facilities
Maybe i missed the email or alert but there was no breakfast : bar service ! Tv in room static all weekend ; on top of not having many entertainment options ( channels ) Lamps in room flickered all weekend . On top of minor smell throughout the building ! Staff was wonderful , whenever encountered .
Stayed 5 nights in Sep 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was nice staff nice hotel was clean and smelt wonderful
Stayed 1 night in Jul 2025

10/10 Excellent

Eddie

Liked: Cleanliness
Everything good
Stayed 2 nights in Sep 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, property conditions & facilities, room comfort
Good value. Overall it was a fine basic hotel. It had a rather large lounge area. The restaurant part was closed by the time I checked in, but I noticed that a few customers were in the lounge reading or talking with their family members. So it had a good friendly vibe.
Stayed 1 night in Sep 2025

10/10 Excellent

Shernetta

Liked: Cleanliness, staff & service, amenities
The property is very well maintained, and the staff is very professional and friendly.
Stayed 4 nights in Sep 2025

10/10 Excellent

Eddie

Liked: Cleanliness, amenities
Great service
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Stayed 1 night in Sep 2025