Heritage Place Houston Brookhollow

3.0 star property
Hotel with free parking, in the vicinity of Downtown Aquarium

Choose dates to view prices

Photo gallery for Heritage Place Houston Brookhollow

Reception
BBQ/picnic area
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Standard Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Housekeeping
  • Air conditioning
  • Gym

Explore the area

Map
2504 North Loop West, Houston, TX, 77092
  • Daikin Park
    ‪11 min drive‬
  • Toyota Center
    ‪12 min drive‬
  • George R. Brown Convention Center
    ‪13 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

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Room options

Standard Room

  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Houston

Located in Lazybrook/Timbergrove, Heritage Place Houston Brookhollow is within a 15-minute drive of popular attractions such as Downtown Aquarium and CityCentre. This 197-room hotel welcomes guests with a coffee shop/cafe and conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Downtown Aquarium - 11 min drive - 8.4 miles
  • Daikin Park - 11 min drive - 8.8 miles
  • Toyota Center - 12 min drive - 9.2 miles
  • George R. Brown Convention Center - 13 min drive - 9.5 miles
  • MD Anderson Cancer Center - 15 min drive - 11.3 miles

Getting around

  • Cavalcade Station - 7 min drive
  • Houston Station - 15 min drive
  • Houston William Hobby Airport (HOU) - 41 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Cheba Hut "Toasted" Subs - ‬16 min walk
  • ‪The Halal Guys - ‬18 min walk

About this property

Heritage Place Houston Brookhollow

Hotel with free parking, in the vicinity of Downtown Aquarium
Guests of Heritage Place Houston Brookhollow have access to an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 468 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per accommodation, per stay (maximum USD 200 per stay)
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100.00 per stay
  • 0.53 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 40 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Management fee: USD 100.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from December to December.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heritage Houston Brookhollow
Heritage Place Houston Brookhollow Hotel
Courtyard by Marriott Houston Brookhollow
Heritage Place Houston Brookhollow Houston
Heritage Place Houston Brookhollow Hotel Houston

Frequently asked questions

Is a free cancellation option available at Heritage Place Houston Brookhollow?

Heritage Place Houston Brookhollow provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Heritage Place Houston Brookhollow?

As of Mar 23, 2025, prices found for a 1-night stay for 2 adults at Heritage Place Houston Brookhollow on Mar 24, 2025 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Heritage Place Houston Brookhollow?

This hotel is situated in Lazybrook/Timbergrove, close to Downtown Aquarium and Memorial City Mall. You'll also find The Heights Theater and Memorial Park within a short drive.

Is parking available on site at Heritage Place Houston Brookhollow?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Heritage Place Houston Brookhollow feature a casino at the property?

No, Heritage Place Houston Brookhollow doesn't have a casino.

Is there an indoor pool at Heritage Place Houston Brookhollow?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 7:00 AM and 10:00 PM and the seasonal pool is normally open from December until December.

What will couples enjoy most about a stay at Heritage Place Houston Brookhollow?

Couples will appreciate amenities like an outdoor pool, a café, and wedding services at this hotel.

Does Heritage Place Houston Brookhollow have a hot tub?

No, there isn't a spa tub at this hotel.

Does Heritage Place Houston Brookhollow feature a restaurant that includes a breakfast menu?

No, Heritage Place Houston Brookhollow doesn't have a restaurant that serves breakfast.

Does Heritage Place Houston Brookhollow allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Heritage Place Houston Brookhollow for a fee of USD 40 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Heritage Place Houston Brookhollow?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Heritage Place Houston Brookhollow?

The closest major airport to Heritage Place Houston Brookhollow is George Bush Intercontinental Airport (IAH), which is 22.4 mi away (34 minutes by car). Another top airport is Houston William Hobby Airport (HOU), which is located 21.2 mi away (41-minute drive).

Are there rooms with balconies at Heritage Place Houston Brookhollow?

No, there aren't any guestrooms with balconies at Heritage Place Houston Brookhollow.

Does Heritage Place Houston Brookhollow offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Heritage Place Houston Brookhollow.

Heritage Place Houston Brookhollow Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 22 out of 40 reviews
Rating 8 - Good. 10 out of 40 reviews
Rating 6 - Okay. 4 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 3 out of 40 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Bennett

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice. The property is a little older, but well kept. The staff was very friendly. Overall a great stay for the price
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed for one night. The bed was comfortable and the shower had a strong spray. The small cabinet refrigerator was cold. The combination a/c & heater thermostat was accurate. Hotel doesn't provide breakfast. The tv offered numerous stations and the wifi had a strong signal.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
The location offers a great distance from downtown and near the heights!
Stayed 1 night in Mar 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place all the way around. I just hate they took breakfast away, but I still love it and leaving all my stars.Ms. Rosa is the best. Great customer service and she stays on top of everything. I love her. Highly recommend
Stayed 1 night in Mar 2025

8/10 Good

Trikelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very ducked off but it’s really nice and clean. I did not like the fact that we were put all the way on the 3rd floor in the middle of the hotel which was miles away from the elevator and they don’t have microwaves in the rooms. So if u wanna warm something and u get a far room just wait until the next morning. I did get a first floor and that was very convenient to everything. The pool area is nice and clean and very pretty at night. When I read the reviews before the stay it stated they had breakfast, currently THEY ARE NO LONGER SERVING BREAKFAST only coffee, which was disappointing. Overall everything else was nice and they have a gas station in the front of the hotel and some stores on the back street of the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Jaine L.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice overnight stay
We had a very nice overnight stay at Heritage Place. The staff was friendly and helpful, and the room was clean and comfortable. It was very quiet and the bed comfortable. We will stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Mirakal

Liked: Property conditions & facilities
Loved my stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Gami

Liked: Property conditions & facilities

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and service
Nice and quiet only thing is food is a bit lame or too basic but its not a big deal for me since there are so many restaurants around the area. But other than that I really enjoy the stay.
Stayed 2 nights in Mar 2025

8/10 Good

Acasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Coral LeAnn, Huntsville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet hotel located between two destinations I had to be at.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Rosa ay check-in was amazing! The room was clean spacious and comfortable. We were on the 1st floor poolside so it was perfect! Pipo was clean as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Gami

Traveled with partner
Liked: Cleanliness, amenities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Trikelle

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
So the hotel itself is nice. THERE WONT BE ANYMORE BREAKFAST per the staff. I was very upset bc I read the reviews and all said they had good breakfast but they have now stopped it. The pool scenery is very nice and my kids loved it. This is a very large hotel and we were put all the way to the back at the top I hated the walk but I am now on the first floor, which is so much better. There is no microwave in the rooms, so u have to warm your food downstairs. If u get a room far like me do everything before you have to go back to your room. Overall very good and clean hotel.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Kelly

Stayed 1 night in Mar 2025

6/10 Okay

David

Traveled with family
Liked: Staff & service
Reservation System at hotel was broken
Stayed 2 nights in Mar 2025

10/10 Excellent

Rick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience. Safe place.
Stayed 1 night in Feb 2025

2/10 Terrible

Cameron B.

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked to be moved to a different room after our first night there. We moved rooms in the middle of the night because the mold was so strong it was making our eyes water and skin crawl any time we went into the bathroom. We thought the move at first was the right choice although the bathroom in the second spot felt even worse but couldn’t directly connect to mold since it wasn’t visible like it was in the other room. We were wrong. We couldn’t turn on the AC unit because we would INSTANTLY start itching and eye would hurt. We didn’t want to move again so we suffered through the last night. We let the front desk know about the issues and that they had a serious infestation of mites in the second room. If your skin looks like you just took acid with how wavy it is and the sweat covered notebook you keep in your back pocket looks like someone left you a good morning pick me up YOU HAVE AN INFESTATION! The whole place obviously has mold and mold brings mold mites, which can and often bring scabies, and skin infections, and everything else you don’t want to be paying $100 or more a night for.
Stayed 1 night in Mar 2025

2/10 Terrible

Kelly

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked to be moved to a different room after our first night there. We moved rooms in the middle of the night because the mold was so strong it was making our eyes water and skin crawl any times we went into the bathroom. We thought the move at first was the right choice although the bathroom in the second spot felt even worse. We were wrong. We couldn’t turn on the AC unit because we would INSTANTLY start itching and eye would hurt. We didn’t want to move again so we suffered through the last night. We let the frount desk know about the issues and that they had a serious infestation of mites in the second room. If your skin looks like you just took acid with how wavy it is and the sweat covered notebook you keep in your back pocket looks like someone just left you a good morning pick me up YOU HAVE AN INFESTATION! The whole place obviously has mold and mold brings mold mites which can bring scabies and skin infections and everything else you don’t want to be paying $100 or more a night for.
Stayed 1 night in Mar 2025

8/10 Good

Asia

Traveled with family
Liked: Staff & service, room comfort
I was a little uncomfortable about the adjoining door but Gonzalo, the maintenance guy came and made sure the door was secure. Rosa at the service desk was always polite and friendly.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ok for 2 nights
Pros: close to freeways, comfy bed, spacious bedroom, friendly staff, continental breakfast Cons: smelly hallways, small bathroom with poor ventilation, not many breakfast choices, ice machine was broken on our floor (3rd)
Stayed 2 nights in Mar 2025

10/10 Excellent

stephanie

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. Comfortable bed and clean room. Check in was easy. Check out was odd. The hotel refunded the sepsis they took upon check in, but they didn't charge us anything. They said we would get a receipt in a week to ten days. They seemed to not realize that we needed to pay them. And they claimed to not know the total amount agreed upon. Suggest paying hotels.com up front for less trouble.
Stayed 2 nights in Mar 2025