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Recent guest reviews

It was clean and staff was alright.

This hotel had really gone down hill past couple years. It looks much older than it is, and please staff your restaurant and bar and stop using Covid of an excuse!

Everything was nice the bed comfortable nice view

Customer service was great and the lobby was clean. The Rooms were dirty, carpet had stains and the bathroom was dirty.

Good location, good prices, clean and friendly staff

The view from my room overlooking the city. The huge shower. I could live there.

This location is very convenient, room is clean and quiet.

Very very clean, and quiet hotel. I ENJOYED my stay very much.

Close to consulate that we needed to visit. not in the midst of heavy traffic. Not difficult to get to from US 90.

I like that it was close to where my appointments were. No free or courtesy bottled water in room. Coffee / tea cups and coffee maker are provided but how can you make coffee or tea without water. All hotels I have been to and all Holiday Inns I stayed in internationally had 2 bottled water every day in the room. No one to help with luggage especially for elderly people. There were also No slippers for use in the room. The carpet was dirty that I was afraid to wallk barefoot on it. Room smelled musty. On my third night coming from shopping, I was carrying 5 bags that I had to put down on the floor to open the door to my room. Alas, the two key cards would not open the door. I called the desk 3 times with my cellphone and no one answered. So I had to go down to the front desk with all the heavy bags to let the front desk personnel know about the key cards. She said they expired. Which means they put in the incorrect number of nights that I was supposed to stay. So the personnel gave me updated key cards with No Apologies at all. Not even a word saying sorry for the inconvenience. Monday morning at 9:30, I approached the frontdesk and the lady behind it was smiling and looking at her cellphone. I asked her a question and she answered me without taking her eyes off her cellphone. Very unprofessional. There was also a time I caught two frontdesk personnel leaning on to the desk with their elbows for a long time while chatting. It didn’t look dignified.

I had a great room and the service was wonderful. I sleep like a baby in a comfortable bed.

nice clean hotel. very fresh and the area close to the viet and china town. Easy to get out to the main interstate. love love love. Will definitely stay again next time I'm in Houston. For the price we paid, nothing can't beat. thank you

Nice Staff Nice Hotel Good location Easy access for our trip

Westpark Dr Houston TX

Hotel highlights

  • Close to Westheimer Rd
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Westchase within a short walk of Harwin Drive Shopping District, Holiday Inn - Houston Westchase, an IHG Hotel is within a mile (2 km) of Westheimer Rd. This 3-star hotel has 130 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning off right with buffet breakfast served for a fee.


Rooms

All 130 rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and laptop-compatible safes are also available.


Property features

Guests staying at Holiday Inn - Houston Westchase, an IHG Hotel enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, a meeting room, and free newspapers.

Room options

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

2 Queen Beds | Sleeps 4

Premium Room

1 King Bed | 1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible (Communication Accessible)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn - Houston Westchase, an IHG Hotel

Everyone (27) Couples (1) Family (3)
5
Family with small children Partner Couples Friends

It was clean and staff was alright.

By , from Floresville on Feb 7, 2022

Review comment responded on Feb 11, 2022

Thank you for the feedback. We hope to see you again soon.

1
Business Business

This hotel had really gone down hill past couple years. It looks much older than it is, and please staff your restaurant and bar and stop using Covid of an excuse!

By on Sep 18, 2021

Review comment responded on Sep 23, 2021

Thank you for your comments and concerns, please know that we utilize every guest response to make your experience is the best it can be.

5
Everyone

By on Jul 9, 2021

Review comment responded on Jul 23, 2021

Hello , We greatly apologize your experience was anything less that satisfying. Please know that your comments and concerns have been addressed. We hope you give us another opportunity to serve you.

5
Everyone

By on Apr 5, 2021

5
Family with small children Family

Everything was nice the bed comfortable nice view

By on Mar 2, 2021

3
Everyone

Customer service was great and the lobby was clean. The Rooms were dirty, carpet had stains and the bathroom was dirty.

By on Aug 12, 2020

4
Family Business Business

Good location, good prices, clean and friendly staff

By on May 16, 2020

4
Everyone

By on Mar 16, 2020

5
Everyone

The view from my room overlooking the city. The huge shower. I could live there.

By on Oct 19, 2019

Review comment responded on Nov 10, 2019

8) Thank you for the description for the other reviewers. It is a very nice view of our downtown Houston (without all the traffic and noise of being down there) We are pleased that you enjoyed your stay and will welcome you back to stay short or long term--anytime.

5
Family

This location is very convenient, room is clean and quiet.

By on Sep 10, 2019

Review comment responded on Oct 5, 2019

Hey Edward =D This review made our day!

Holiday Inn - Houston Westchase, an IHG Hotel

10609 Westpark Dr, Houston, TX 77042
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