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Holiday Inn - Houston Westchase

3.0 out of 5.0
Overview Reviews Amenities & Policies
10609 Westpark Dr, Houston, TX
1-844-663-2269
4.2
out of 5
"Good!"
See all 38 reviews
Room cleanliness 4.5
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Business
  • Couples

Recent guest reviews

The view from my room overlooking the city. The huge shower. I could live there.

This location is very convenient, room is clean and quiet.

Very very clean, and quiet hotel. I ENJOYED my stay very much.

Close to consulate that we needed to visit. not in the midst of heavy traffic. Not difficult to get to from US 90.

I like that it was close to where my appointments were. No free or courtesy bottled water in room. Coffee / tea cups and coffee maker are provided but how can you make coffee or tea without water. All hotels I have been to and all Holiday Inns I stayed in internationally had 2 bottled water every day in the room. No one to help with luggage especially for elderly people. There were also No slippers for use in the room. The carpet was dirty that I was afraid to wallk barefoot on it. Room smelled musty. On my third night coming from shopping, I was carrying 5 bags that I had to put down on the floor to open the door to my room. Alas, the two key cards would not open the door. I called the desk 3 times with my cellphone and no one answered. So I had to go down to the front desk with all the heavy bags to let the front desk personnel know about the key cards. She said they expired. Which means they put in the incorrect number of nights that I was supposed to stay. So the personnel gave me updated key cards with No Apologies at all. Not even a word saying sorry for the inconvenience. Monday morning at 9:30, I approached the frontdesk and the lady behind it was smiling and looking at her cellphone. I asked her a question and she answered me without taking her eyes off her cellphone. Very unprofessional. There was also a time I caught two frontdesk personnel leaning on to the desk with their elbows for a long time while chatting. It didn’t look dignified.

I had a great room and the service was wonderful. I sleep like a baby in a comfortable bed.

nice clean hotel. very fresh and the area close to the viet and china town. Easy to get out to the main interstate. love love love. Will definitely stay again next time I'm in Houston. For the price we paid, nothing can't beat. thank you

Nice Staff Nice Hotel Good location Easy access for our trip

The hotel is clean and located in a convenient location for easy access to Highway 8 and China Town, where good foods are abundant. My staying of three days were comfortable. My only complaint is that there is no access to the stairway from the hotel lobby. Due to my personal preference for exercise and for saving electricity which is mostly generated by fossil fuels, I always choose to avoid using the elevator but use the stairway instead if my room is located below the fifth floor. However, I couldn't use the stairway to walk down because it only led to an emergency door on the first floor. If you push or pull open the emergency door trying to enter or exit the stairway, the alarm will sound. And there is no access to the stairway from the lobby.

I at times have difficulty seeing so the nametag of the evening manager I couldn't make out so I don't know his name but he gave excellent customer service. A few times he went above and beyond to help me. If I would book another reservation it would mostly be because of him. John A. Davidson

Great stay loved it ! Room was clean bed was comfortable and check in was easy ! Would recommend to anyone

Nice staying . Clean and good service. Good restaurant inside the hotel. Kids enjoy the indoor pool.

Incredibly polite staff, lovely downstairs area, clean and comfortable room. Restaurant and room service available as well as indoor pool. Cheddar’s available across the parking lot.

Great neighborhood. Close to embassies and consulates. Chezzes next door restaurant amerincan menu good prices

I expect a better stay and cleaner stay. We had no bath towels in the room The shower was dirty. And the look was just unclean

This hotel is nice and clean. The room is spacious. The staff are friendly and helpful.

Westpark Dr Houston TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool
  • 24-hour fitness center

Located in Westchase within a short walk of Harwin Drive Shopping District, Holiday Inn - Houston Westchase is within a mile (2 km) of Westheimer Rd. This 3-star hotel welcomes guests with 130 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

For your convenience, a buffet breakfast is served each morning for a fee. Satisfy your hunger from the comfort of your room with room service.


Rooms

All 130 rooms feature microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free weekday newspapers, free local calls, and laptop-compatible safes.


Property features

Guests staying at Holiday Inn - Houston Westchase enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a meeting room, a business center, and express check-in.

Room options

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 3
$67* Per night/room Dec 26 - Dec 27

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Hearing, Mobility)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn - Houston Westchase

Everyone (23) Couples (3) Business (5) Family (2) Friends (2) Other (2)
5
Everyone

The view from my room overlooking the city. The huge shower. I could live there.

By on Oct 19, 2019

Review comment responded on Nov 10, 2019

8) Thank you for the description for the other reviewers. It is a very nice view of our downtown Houston (without all the traffic and noise of being down there) We are pleased that you enjoyed your stay and will welcome you back to stay short or long term--anytime.

5
Families

This location is very convenient, room is clean and quiet.

By on Sep 10, 2019

Review comment responded on Oct 5, 2019

Hey Edward =D This review made our day!

5
Everyone

By on Aug 20, 2019

Review comment responded on Aug 22, 2019

Thanks for staying with us. We appreciate your feedback! :)

5
Everyone

Very very clean, and quiet hotel. I ENJOYED my stay very much.

By on Jul 31, 2019

5
Family with small children Business Business Travelers

Close to consulate that we needed to visit. not in the midst of heavy traffic. Not difficult to get to from US 90.

By on Jul 30, 2019

2
Everyone

By on Jul 30, 2019

4
Everyone

By on May 20, 2019

Review comment responded on May 23, 2019

Thank you for your review

4
Everyone

By on May 6, 2019

Review comment responded on May 6, 2019

Thank you for staying with us

2
Everyone

I like that it was close to where my appointments were. No free or courtesy bottled water in room. Coffee / tea cups and coffee maker are provided but how can you make coffee or tea without water. All hotels I have been to and all Holiday Inns I stayed in internationally had 2 bottled water every day in the room. No one to help with luggage especially for elderly people. There were also No slippers for use in the room. The carpet was dirty that I was afraid to wallk barefoot on it. Room smelled musty. On my third night coming from shopping, I was carrying 5 bags that I had to put down on the floor to open the door to my room. Alas, the two key cards would not open the door. I called the desk 3 times with my cellphone and no one answered. So I had to go down to the front desk with all the heavy bags to let the front desk personnel know about the key cards. She said they expired. Which means they put in the incorrect number of nights that I was supposed to stay. So the personnel gave me updated key cards with No Apologies at all. Not even a word saying sorry for the inconvenience. Monday morning at 9:30, I approached the frontdesk and the lady behind it was smiling and looking at her cellphone. I asked her a question and she answered me without taking her eyes off her cellphone. Very unprofessional. There was also a time I caught two frontdesk personnel leaning on to the desk with their elbows for a long time while chatting. It didn’t look dignified.

By , from Tokyo on Feb 19, 2019

Review comment responded on Mar 20, 2019

Hello MrDisappointed, I apologize about the amenities in the rooms. International hotels have different standards and requirements for amenities in the guest rooms than US hotels. I apologize that we were not able to meet your expectations for these.

5
Everyone

I had a great room and the service was wonderful. I sleep like a baby in a comfortable bed.

By , from Houston,tx on Nov 23, 2018

Review comment responded on Nov 23, 2018

Hi Corey, Thank you for your 5 Star Review of our hotel and beds, So glad you got the rest your deserved while staying with us. Regards, JonC

Holiday Inn - Houston Westchase

10609 Westpark Dr, Houston, TX 77042
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