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Hyatt Regency Houston

4.0 out of 5.0
Overview Reviews Amenities & Policies
4.0
out of 5
"Good!"
See all 104 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Couples
  • Business
  • Family

Recent guest reviews

Ac in the room was not working Refrigerator was out of order Building is very old Pool area was dirty

Housekeeping was haphazard. Clean the room anywhere from 10 AM to 6PM. Front desk and concierge service was excellent

The room we reserved and guaranteed with our credit card only available at an extra charge when we checked in. Beds were very uncomfortable -woke up every morning with a backache.

The staff were all absolutely amazing! Love the hotel, but our room was hot, so we didn't sleep well. We will definitely be back.

I called this hotel directly to make sure my room was made allergy-free as I am allergic to feathers. They said they would make sure this happens before my arrival. I checked-in to the hotel and asked them to make sure my room was feather-free once again. He ensured that it was. I got to my room, dust on the counter, desk, and phone (very visible) as if no one stayed in the room for weeks. I shower, the drain was clogged. I get out the shower, pull back the sheets and find that the feathers have not been removed. I told front desk about this at check-out. She apologized and said there was nothing she could do because it was booked through a third-party. Will I stay at this hotel again? No, definitely not worth the money!

Was slow it could of been a lot faster took 30 mins to get my truck after I was told 10mins

Loved that they had shuttle service to and from the ball park. A big plus.

Came to this hotel for a couple days over July 4th. The hotels lobby is nice and clean, however, when it comes to the hotels rooms it's a different story. The room we initially were given was ok but it had some issues. The bathroom was not clean well, the tub was nasty and needed cleaning. The carpet in our room looked like it was 20 yrs old and needed to be changed. After we asked to be moved to another room at the front desk though, it was taken care of right away. We got another room and it was cleaner, the carpet was still disgusting but atleast the bathroom was clean. Also bed and pillows were extremely uncomfortable. Other than that, good place, we had a good time overall. Also for the price: 130/night with breakfast included and a sweet location it made sense.

Convenient downtown location and tunnel access, large room and good wi-if.

3 days - 2 nights. No problems with anything or anyone.

Will stay there again every thanksgiving eve to see the parade on thanksgiving. Morning

We walked in the hotel after valet parking for the first time and found the front desk quickly! The staff was exceptionally respectful and courteous! They allowed us to call for room service from the front desk because we had 10 minutes before it closed. The hotel is very impressive when you walk in. Our stay was great!

We wanted a hotel room to avoid the 50 mile drive back home after attending a concert in downtown Houston. We had planned to eat at the hotel after the concert. Unfortunately Spindletop closed at 10 pm on Friday night. I know Houston isn't Vegas, but it seemed a bit early. So we did the hotel bar/grill. Typically pricey without the ambiance. The $35 valet parking also seemed a little steep. Glad we got a great rate for the room but spending 1/3 of that on parking and half of that on 2 burgers and dr pepper pretty much killed the wow factor.

One counter person. Took 20 minutes to get checked in. After being in room for a while, I noticed carpet wet next to bed. I thought maybe from shampoo. Later we determined the prior occupant had vomited and tried to clean up. We noticed drops crossing the room to trash can. We had unpacked and would be too difficult to change rooms. I just stepped around the area. Very inconvenient.

I stayed here for a short business trip. The room was very clean and comfortable and the staff very help. The Shula's Restaurant was very very good.

Hotel was very nice. They offer weekend free transportation to local area.

This hotel is great, restaurant, pool, etc. The only complaint I have is that they make the desks too high! Please cut the legs shorter!

We had a great stay. The room was very nice with a great view of downtown. Hotel staff were nice and very helpful when asked questions about hotel and directions around town. We had a nice relaxing dinner at the spindletop for my girl friend's birthday. Later I proposed to her. Wouldn't change anything it was perfect.

We stayed one night. Everything was fine until Sunday morning when my friend went to use the shower and noticed there was open shampoo bottles and soap containers. Clearly the bathroom hadn't been cleaned from the previous guests. Also the fridge didn't work so all of the stuff we put in it was warm by the next day. I had a much better experience at the hyatt regency in Austin.

We stay there for a wedding. Good hotel with great location. Bed was comfortable and service was awesome.

1200 Louisiana St Houston TX

Hotel highlights

  • Walking distance to Discovery Green and Downtown Aquarium
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Hyatt Regency Houston places you in Downtown Houston, within a leisurely stroll of popular sights such as Discovery Green and Downtown Aquarium. This 955-room, 4-star hotel has an outdoor pool along with a 24-hour health club and free in-room WiFi. Located centrally in Houston, it's also close to George R. Brown Convention Center and Toyota Center.


Dining

Enjoy dining at Spindletop, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

Guests can expect to find 32-inch a flat-screen TV with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an iPod dock, a refrigerator, and a coffee maker.


Property features

Guests of Hyatt Regency Houston have access to an outdoor pool, a 24-hour health club, and a rooftop terrace. Valet parking is available for USD 36 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, 10 meeting rooms, and a conference center.

Room options

Room, 2 Double Beds

Full 2 | Sleeps 4
from $149

Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 4

Room, 1 King Bed, Corner

King 1 | Sleeps 4

Room (Pure)

King 1 | Sleeps 4

Room, 2 Double Beds, Corner

Full 2 | Sleeps 4

Guest reviews for Hyatt Regency Houston

Everyone (12) Couples (34) Business (25) Family (13) Other (9) Friends (11)
2
Everyone

Ac in the room was not working Refrigerator was out of order Building is very old Pool area was dirty

By , from Dallas on Sep 9, 2018

4
Everyone

Housekeeping was haphazard. Clean the room anywhere from 10 AM to 6PM. Front desk and concierge service was excellent

By , from Houston 1200 Louisiana St on Jul 15, 2018

3
Everyone

The room we reserved and guaranteed with our credit card only available at an extra charge when we checked in. Beds were very uncomfortable -woke up every morning with a backache.

By on May 20, 2018

5

beautiful hotel, but hot room.

Everyone

The staff were all absolutely amazing! Love the hotel, but our room was hot, so we didn't sleep well. We will definitely be back.

By , from Texas on Dec 4, 2017

2
Everyone

I called this hotel directly to make sure my room was made allergy-free as I am allergic to feathers. They said they would make sure this happens before my arrival. I checked-in to the hotel and asked them to make sure my room was feather-free once again. He ensured that it was. I got to my room, dust on the counter, desk, and phone (very visible) as if no one stayed in the room for weeks. I shower, the drain was clogged. I get out the shower, pull back the sheets and find that the feathers have not been removed. I told front desk about this at check-out. She apologized and said there was nothing she could do because it was booked through a third-party. Will I stay at this hotel again? No, definitely not worth the money!

By , from Atlanta, GA on Oct 25, 2017

4

valet

Everyone

Was slow it could of been a lot faster took 30 mins to get my truck after I was told 10mins

By on Oct 15, 2017

5
Everyone

Loved that they had shuttle service to and from the ball park. A big plus.

By on Aug 12, 2017

4

pretty good stay, far from perfect

Everyone

Came to this hotel for a couple days over July 4th. The hotels lobby is nice and clean, however, when it comes to the hotels rooms it's a different story. The room we initially were given was ok but it had some issues. The bathroom was not clean well, the tub was nasty and needed cleaning. The carpet in our room looked like it was 20 yrs old and needed to be changed. After we asked to be moved to another room at the front desk though, it was taken care of right away. We got another room and it was cleaner, the carpet was still disgusting but atleast the bathroom was clean. Also bed and pillows were extremely uncomfortable. Other than that, good place, we had a good time overall. Also for the price: 130/night with breakfast included and a sweet location it made sense.

By , from Y on Jul 5, 2017

5

pleasant stay for work

Everyone

Convenient downtown location and tunnel access, large room and good wi-if.

By on Apr 13, 2017

5

very nice.

Everyone

3 days - 2 nights. No problems with anything or anyone.

By on Dec 27, 2016

Hyatt Regency Houston

1200 Louisiana St, Houston, TX 77002

Hotels near Houston