Enjoyed this space.
I’m just really disappointed. I chose this property due to all of the advertising about the Spindletop and the gorgeous scenery of downtown Houston from the dining and bar at the Spindletop that was advertised in many places with pictures. Also chose it due to the breakfast buffet that was pictured with smoked salmon and fancy foods that were absolutely not offered. I just am a little taken aback that the hotel has been advertised like that when things are clearly not there. I arrived and found out hours into the stay that the Spindletop has actually been closed for years. Also experienced a lot of confusion getting a corner room that is not truly a corner with corner views, again just misleading. And my safe was broken so it had to be replaced, the process took a chunk of time out of my stay.
Great hotel that’s nice and clean. Thanks Hyatt Regency Houston.
Thanks
Amazing trip, will always stay at Hyatt when traveling to Houston or anywhere for that matter. Great customer service. Please don’t change anything!
Such a beautiful hotel!! Great location and customer friendly staff!!
It was great
Very nice hotel.
Great hotel, clean, nice bar in lobby and a decent gym…easy check in and checkout too
The property was very clean, everyone was great. I had no trouble with anything. The room was exceptional
The staff was friendly was greeted soon as I arrived. Room was clean. Close to plenty resturants.
Very clean hotel!
Great hospitality and cleanliness.
the parking is not convinien at all
Located in Downtown Houston, Hyatt Regency Houston is a leisurely stroll from popular sights such as Discovery Green and Downtown Aquarium. This 955-room, 4-star aparthotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.
This aparthotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Each apartment has an array of amenities, including an iPod dock, a refrigerator, and a coffee maker. Guests can expect to find 32-inch flat-screen TV with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include free newspapers, a laptop-compatible safe, and a phone.
At Hyatt Regency Houston, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 45 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include meeting rooms, a conference center, and a computer station.
Enjoyed this space.
I’m just really disappointed. I chose this property due to all of the advertising about the Spindletop and the gorgeous scenery of downtown Houston from the dining and bar at the Spindletop that was advertised in many places with pictures. Also chose it due to the breakfast buffet that was pictured with smoked salmon and fancy foods that were absolutely not offered. I just am a little taken aback that the hotel has been advertised like that when things are clearly not there. I arrived and found out hours into the stay that the Spindletop has actually been closed for years. Also experienced a lot of confusion getting a corner room that is not truly a corner with corner views, again just misleading. And my safe was broken so it had to be replaced, the process took a chunk of time out of my stay.
Good eveningThank you for staying with us and for providing us your honest feedback. We sincerely apologize for the inconveniences you experienced while staying with us. We will utilize your feedback to the appropriate team members and rest assure the team and I will work hard on the concerned encounter to ensure it does not happen again. Once again, thank you for helping make our hotel better and we hope you will give us another opportunity to welcome you back to Hyatt Regency Houston!
Great hotel that’s nice and clean. Thanks Hyatt Regency Houston.
Good afternoon Thank you for the positive review! We are looking forward to welcoming you back to our hotel should your next journey brings you back to Houston!
Thanks
Thanks for staying with us! We appreciate your feedback.
Amazing trip, will always stay at Hyatt when traveling to Houston or anywhere for that matter. Great customer service. Please don’t change anything!
Thanks for staying with us! We appreciate your feedback.
Good evening, Thank you for staying at Hyatt Regency Houston. We are glad you enjoyed your stay and we look forward to welcome you back to our hotel should your next journey bring you back to Houston, TX.