it is excellent, great staff and high quality, it is well maintained and good food selections
Amazing hotel, If you love ONLY THE BEST I recommend this hotel.
Everything was great! Not one complaint I would make.
The SPA hours are too short that make it very inconvenient for the customers. Closing too early in the evening and open during 9-5 not good for working people.
Everything was top notch. Best hotel experience we’ve had
Second stay at this hotel and nothing disappoints. They forgot nothing when they built this hotels and the service is exceptional all around. One of my fave hotels worldwide.
it is great hotel, I've stayed many times, but last trip I checked in on Friday and left Monday, my room was never serviced once the whole time, I called house keeping when I got back to room after being gone all day and at 11pm they asked me if I wanted it cleaned then. I had also mentioned to staff that toilet did not flush properly, it still wasn't working when I left. 3 days later, no towels no cleaning, defective plumbing... seems as if the stars aren't shining as brightly as the did a few months ago.
Absolute perfection. The hotel is stunning from appearance to service. Nothing was missed when designing this hotel. We were treated like queens and kinds and princes. The cleanliness, the food, the pool, the amenities, the attention to detail. I love that we are Houstonians and will be staycationing there again soon.
The hotel has a beautiful spa with very skilled therapists. The staff was friendly, the rooms were spacious and beautifully appointed, and the pool had a nice modern vibe.
My overall experience was pretty amazing. The room was excellent. I loved the controls for the lights, drapes, tv. The bathroom is the star of the show. Soaking in the tub was so relaxing and being able to watch a movie at the same time was great! The spa was amazing too. I had a great massage and the spa amenities and staff were excellent too. The only thing I wish were different was the room service menu. I wish they had some items from their steak and seafood restaurants on it. I was also surprised that staff didn't address you by name when you called like they do at the St. Regis and that when I made my spa appointment I wasn't asked what I wanted I was kinda just told what was available. Other than that it was great and I hope to be back again!
excellent hotel, staff is great, location is great, well run.
ITS A VERY NICE HOTEL, BUT BEGINNING TO FEEL A LITTLE URBAN, A LOT OF THUG LOOKING GANGSTA TYPE, AND A FAT SECURITY GUY HANGING AROUND LOBBY, PLAYING ON HUIS PHONE, THE BURGER BAR WAIT WITH JUST 1 OTHER CUSTOMER WAS 25 MINUTES, FOR THE SALAD, WHILE THE KITCHEN STAFF AND WAITERS SPENT TIME GABBING WITH A COUPLE OF THEIR COUSINS. IF YOU EXPECT PEOPLE TO SPEND THAT KIND OF MONEY, THEY SHOULD GET THE BEST SERVICE IN A SAFE ENVIROMENT. NO WONDER ITS EMPTY WITH THE HOTEL BUSY. I JUST RECENTLY SPENT A WEEK IN SAN FRANSCISO, IS A SIMILAR TYPE HOTEL, (THE SAINT REGIS), WHICH IS LOCATED IN NOT BEST NEIGHBORHOOD, OR EVEN CLEAN CITY. BUT THE HOTEL FELT LIKE A REFUGE AS THERE WAS LITTLE OR NO JUST HANGER ROUNDERS IN RESTURANT, BAR, POOL, OR LOBBY. I'M JUST SAYING THIS IS A GEM IN THE CITY, BUT IN 6 MONTHS IVE SEEM IT SLOWLY DRIFT IN WRONG DIRECTION.
Hotel is brand new. that comes with all it’s pros and cons. The place is immaculate and room amenities ( especially unusual ones like dumbbells and occasionall nightly treats) are exceptional. However, as spa and gym not complete yet , lack of facility has a major drawback. Having said that , once hotel is fully open one would expect an exceptional Luxury hotel that city desperately needs. So far , the hotel appears to be more of a hot spot for high end travelers but less so for business travels ( hard to find quite are for meetings or work) as lobby and resultants are more of social areas with load music rather than realxing spaces for casual work. Location is amazing and staff try’s their best to be helpful (consistency is still a challenge) . can’t wait to see this hotel fully lunched in the coming months.
good location, great staff, very nice, staff is very profesinal, and everyone is good
Hotel excelente solo que les llaga en la recepción la atención y pa reservación .
Located in The Galleria, The Post Oak Hotel at Uptown Houston is within a few miles (5 km) of popular sights such as Memorial Park and Greenway Plaza. This 250-room, 5-star hotel has 4 restaurants along with conveniences like a full-service spa and an outdoor pool.
Enjoy dining at Mastros Steakhouse, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with full breakfast, available for a fee from 6:30 AM to 10:30 AM.
All 250 air-conditioned accommodations feature sitting areas. Guests can expect to find flat-screen TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries, and beds sport Egyptian cotton sheets. Other standard amenities include minibars, espresso makers, and free newspapers.
Built in 2018, the brand new The Post Oak Hotel at Uptown Houston features a full-service spa, an outdoor pool, and a 24-hour fitness center. Valet parking is available for USD 39.00 per night, and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a 24-hour business center.
it is excellent, great staff and high quality, it is well maintained and good food selections
We appreciate you choosing to stay at The Post Oak. We hope you return very soon and thank you for your feedback.
Amazing hotel, If you love ONLY THE BEST I recommend this hotel.
Everything was great! Not one complaint I would make.
Thank you for your review and we are thrilled you enjoyed your stay.
Thank you for sharing your experience and we hope to welcome you back soon.
The SPA hours are too short that make it very inconvenient for the customers. Closing too early in the evening and open during 9-5 not good for working people.
Good afternoon, the hours of operation for the Spa are 8:00am to 8:00pm Monday through Saturday and Sundays from 9:00am to 6:00pm. We trust that these times do offer guests availability to be able to enjoy the wonderful services that we offer.
Everything was top notch. Best hotel experience we’ve had
Thank you for your review, we are delighted that you enjoyed your stay at The Post Oak Hotel.
Second stay at this hotel and nothing disappoints. They forgot nothing when they built this hotels and the service is exceptional all around. One of my fave hotels worldwide.
Thank you for your wonderful feedback. We strive to continue to provide excellent service and hope to welcome you back.
it is great hotel, I've stayed many times, but last trip I checked in on Friday and left Monday, my room was never serviced once the whole time, I called house keeping when I got back to room after being gone all day and at 11pm they asked me if I wanted it cleaned then. I had also mentioned to staff that toilet did not flush properly, it still wasn't working when I left. 3 days later, no towels no cleaning, defective plumbing... seems as if the stars aren't shining as brightly as the did a few months ago.
Your feedback is very important to us. Thank you for providing details about your recent stay and we will certainly look into the opportunities you encountered. We hope you choose to stay with us in the future.
Thanks for your feedback and for staying at The Post Oak Hotel.