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Recent guest reviews

Incredibly nice hotel for the value. Our room was very nice and clean. Dog friendly and they were very nice about accommodating my entire family. My only complaint is the elevators. My kids were really scared and I don’t blame them; the elevators could use some serious maintenance and upgrade. Aside from the elevators, I would stay again. Highly recommend. Thanks

Sheraton Brookhollow is conveniently located to I610, easy on, easy off. It is minutes away from other areas of Houston, such as the Heights, where there are many great restaurants.

Sheraton Brookhollow is located conveniently off of 610, with easy access getting back into the highway. It is also minutes away from many restaurants, some within walking distance. Our room was very clean. We rarely heard sounds from our neighbors. If we did, it came from folks in the halls entering or leaving there rooms, but again, that was rare. We would definitely stay here again.

Very convenient. Quick check in and check out. Clean. Very comfortable bed.

Very quiet! Blackout curtains in the rooms. Friendly staff.

They never came to clean the rooms, the a/c didn’t work. I called asked them to fix it and it never happened.

Nice place nice location quiet and my son was in love with there food

The views and the layout were very nice. Kirsten was very courteous and professional.

For the price of the hotel its was NOT good i have had better desk service, cleaner rooms and hotter water ... WON'T STAY AGAIN WOULD LIKE MY MONEY BACK ...

The room was clean and the A/C worked perfect. Loved my overall experience there...

Location is convience and room is clean , and the price is ok , I will recommend this value hotel to people to stay here when visit to Houston

Great experience! Very friendly staff quickly taken care of! Room as great!!

Nice hotel, friendly staff, just not a really good location. Not much else around (nothing really) within walking distance. Also, some basic amenities lacking - no coffee in lobby. Refridgerator in room, but no microwave??? Had to re-sign up for free WiFi every day - why not make registration good for entire stay? Restaurant is good but limited selection, even for a hotel. Also - asked the front desk clerk how late pool and hot tub were open, she told me but didn't tell me they were closed for that week for cleaning and maintenance. Probably won't stay there again.

Room options

Traditional Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Junior Suite, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 3

Junior Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Traditional Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Sheraton Houston Brookhollow Hotel

Everyone (22) Couples (1) Family (10) Friends (1)
5
Family Family with small children Partner Couples

Incredibly nice hotel for the value. Our room was very nice and clean. Dog friendly and they were very nice about accommodating my entire family. My only complaint is the elevators. My kids were really scared and I don’t blame them; the elevators could use some serious maintenance and upgrade. Aside from the elevators, I would stay again. Highly recommend. Thanks

By on Jul 25, 2021

5
Family Family

Sheraton Brookhollow is conveniently located to I610, easy on, easy off. It is minutes away from other areas of Houston, such as the Heights, where there are many great restaurants.

By on Mar 25, 2021

Review comment responded on Mar 25, 2021

Thank you for your review! We hope to see you again!

5
Family Family

Sheraton Brookhollow is located conveniently off of 610, with easy access getting back into the highway. It is also minutes away from many restaurants, some within walking distance. Our room was very clean. We rarely heard sounds from our neighbors. If we did, it came from folks in the halls entering or leaving there rooms, but again, that was rare. We would definitely stay here again.

By on Mar 23, 2021

Review comment responded on Mar 23, 2021

Thank you so much for your review! We look forward to seeing you again!

4
Everyone

By on Mar 21, 2021

Review comment responded on Apr 3, 2021

Thank you for your review! We hope you choose to stay with us again

5
Family

Very convenient. Quick check in and check out. Clean. Very comfortable bed.

By on Jan 31, 2021

Review comment responded on Jan 31, 2021

Thank you very much for your review! We hope you choose to stay here again.

5
Family Family

Very quiet! Blackout curtains in the rooms. Friendly staff.

By on Dec 28, 2020

Review comment responded on Jan 19, 2021

Thank you for the review! We hope to see you again!

1
Friends

They never came to clean the rooms, the a/c didn’t work. I called asked them to fix it and it never happened.

By , from Chicago on Aug 30, 2020

Review comment responded on Sep 7, 2020

We really appreciate the feedback you have provided us. I will be sure to follow up with our housekeeping and engineering team to ensure we are following inspection protocol to avoid these mistakes. We hope to see you again in the future!

5
Everyone

By on Nov 25, 2019

Review comment responded on Nov 26, 2019

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Nov 2, 2019

Review comment responded on Nov 4, 2019

Thank you for your positive feedback! We hope to welcome you back to the hotel in the future.

5
Family with small children

Nice place nice location quiet and my son was in love with there food

By on Sep 10, 2019

Review comment responded on Sep 10, 2019

Thank you for choosing the Sheraton Houston Brookhollow! We are happy to hear your son enjoyed the food throughout his stay and we hope to welcome you back to the hotel in the future.