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Recent guest reviews

Needs better maintenance and upkeep

Nice location

Great staff. Bed was comfortable, room was spacious.

Love the reception area. The open spaces an various sitting areas and the decoration. The room was clean, spacious and comfortable

The balcony view was it for me

Evweything was great!

Wasn’t able to check in or get my refund for the night that I paid for due to weather conditions.

location, sight seeing in the galleria. we can go shopping.

Restrooms are a big deal for me. The shower was horrible! It was open so if your spouse/ roommate has to brush or use the restroom anytime during or up to an hour after your shower the entire floor will be soaked! It’s a no for any future stay for me!

Used condoms and bag filled with urine in dog walking area. Vomit in the elevator when leaving to checkout. Never going back

Every time Ive stayed at this property it has been an excellent experience. Except this time. The room was terrible. There was hair in the tub when I checked in and the door to the balcony didn't close all the way forcing it to stay cracked the entire time.

The staff was very kind and helpful, and the size of our room was awesome.

We stay on 20th floor. The stink of carpet can be smelt from the whole hallway. The sink in bathroom is crack. The parking space is small with a high fee per day. We felt bad paying too much for this below 3 stars hotel. Never Double Tree again :((

The staff was very considerate. The hotel is in a convenient location, definitely use the parking facilities

Westheimer Rd Houston TX

Hotel highlights

  • Steps from Westheimer Rd
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Uptown, DoubleTree by Hilton Hotel & Suites Houston by the Galleria is adjacent to Westheimer Rd with other popular attractions like Richmond Avenue within a couple of miles (3 km). This 476-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to noon.


Rooms

All 476 rooms feature refrigerators, ovens, and coffee makers. Guests can expect to find free WiFi and 60-inch LED TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other standard amenities include free weekday newspapers and phones. Housekeeping is available on request.


Property features

At DoubleTree by Hilton Hotel & Suites Houston by the Galleria, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Parking is available for USD 27.00 per night (USD 34 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Suite, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Guest reviews for DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Everyone (21) Couples (4) Family (8)
4
Family

Needs better maintenance and upkeep

By on Nov 28, 2021

Review comment responded on Nov 29, 2021

Greetings Jose, We thank you for spending your time with us and for sharing your review. We would be elated to one day host you again and we look forward to shining even brighter the next time we see you. Until then. Warm regards, William Venegas General Manager

5
Family

Nice location

By on Jul 29, 2021

Review comment responded on Jul 29, 2021

Thank you for the great review. We are thrilled to learn that the Galleria area of Houston provided everything needed for a memorable Houston visit and we hope to welcome you again one day soon. Warm regards, William Venegas General Manager

5
Everyone

Great staff. Bed was comfortable, room was spacious.

By on Jun 18, 2021

Review comment responded on Jun 22, 2021

Dear guest, Thank you for settling in so comfortably with us! We trust you've found a home away from home in Houston for future visits. Until next time, William Venegas, General Manager

4
Everyone

By on Jun 6, 2021

Review comment responded on Jun 18, 2021

Dear Guest, It was a pleasure to serve as your home-base in the Houston Galleria and we thank you for passing along your scores. We trust the months ahead will bring us together again and we trust you are looking forward to your return just as much as we are. Warm regards, William Venegas General Manager

5
Everyone

By on May 21, 2021

Review comment responded on Jun 2, 2021

Greetings, We appreciate you joining us and earning your perfect scores is something we take great pride in doing. We appreciate you taking the time to share your review and we encourage you to join us again just as soon as you can. All the best, William Venegas General Manager

2
Everyone

By on Apr 18, 2021

Review comment responded on Apr 29, 2021

Greetings, It was a pleasure to serve as your Houston host and we thank you for sharing your review. We apologize if your experience felt inconsistent and we look forward to shining brighter the next time we see you. Warm regards, William Venegas General Manager

1
Everyone

By on Apr 13, 2021

Review comment responded on Apr 27, 2021

Dear Guest, Greetings and thank you for sharing your scores. We regret if aspects of your visit fell short of expectation and we encourage you to let us know if we can do anything more to further enhance your next experience. Until then. Best regards, William Venegas General Manager

5
Family Business Business

Love the reception area. The open spaces an various sitting areas and the decoration. The room was clean, spacious and comfortable

By on Apr 7, 2021

Review comment responded on Apr 8, 2021

Dear Guest, Your perfect scores were a treat to find, and we thank you for taking a moment to let us know that our Housekeeping team left you so impressed. It was a joy to serve as your host and we hope to welcome you again one day soon. Warm regards, William Venegas General Manager

3
Friends

The balcony view was it for me

By on Apr 6, 2021

Review comment responded on Apr 6, 2021

Dear Guest, Our views are worthy of a postcard and we are pleased to know that you enjoyed taking in the vistas from your guest room balcony. We thank you for sharing your review and we look forward to you joining us again in the months ahead. Best regards, William Venegas General Manager

5
Friends Family

Evweything was great!

By on Apr 5, 2021

Review comment responded on Apr 6, 2021

Greetings, We are humbled by your accolades and we thank you for the perfect score. Our team would be thrilled to one day welcome you again and we invite you to hurry back just as soon as you can. Warm regards, William Venegas General Manager

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

5353 Westheimer Rd, Houston, TX 77056
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