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TownePlace Suites by Marriott Houston NASA/Clear Lake

2.5 out of 5.0

Recent guest reviews

My room was spacious with a modern kitchenette. The TV was nice in that it swiveled to watch it while in bed or if you sit at the desk or on the sofa. The queen size bed was very comfortable, and the pillow was incredibly big, soft, and fluffy which felt good to sleep on. The breakfasts were nice and there was a good selection of items although I would suggest serving eggs without cheese in them as a choice. The Starbucks coffee was great. The outdoor pool was very nice. First thing in the morning,I had the pool to myself. I did some early morning laps in 15 minutes, It didn't take long before getting a little sun out there! I recommend bringing sunscreen with you. The facility is well kept up and the landscape is gorgeous. I would definitely recommend staying here!

Friendly staff, good price,nice size of the room for a two bed room suite.

My wife and I traveled to this hotel to visit some family in the area. The price was attractive and the location was good (especially since it was near a H-E-B Grocery Store). That was about the only thing that was good. We had to wait about 20 minutes for the front desk clerk to return to the front counter to check in around 9 at night (not really that late). They only had one person on staff for a 100 room hotel. They then proceeded to charge us $20 "damages" deposit per day pre-authorized to our credit card. After they told me why they wanted my card and swiped it, I wanted to switch cards (since they will lock up $20 per day) on your credit card for 3-5 days. They said they switched it...they didn't. Now I have many outstanding charges. Note to future travelers if you are brave to even visit this embarrassment to this hotel company...give them a credit card you do NOT plan on using! We get to the room and it is musty smelling. We look behind the nightstand by the bed and there are fast food wrappers. The shower curtain was covered in mold. The toilet had hair that was not mine. The only redeeming benefit of the bathroom was the designer shampoo and conditioners (my hair enjoyed it). If you want to get some sleep at night, do NOT stay here. The mattresses were atrocious. My wife and I are average sized Americans. NO matter what we did, the mattress was so soft we rolled to the middle of the mattress. At night I truly grabbed the edge of the bed to avoid falling into this canyon. The sheets kept coming up from the bed which caused me to wake often to re-make my bed. The room barely gets cleaned unless you stay for a week. If you want clean glasses, cups, etc. you need to run them in your dishwasher yourself. They rarely remembered to provide with more dishwasher detergent so please expect to go to the front desk asking for more toilet paper, dishwasher detergent, shampoo, conditioner, tissue, etc. since they do not restock very well. During our 5 days at this hotel never once did the trash in the bathroom get emptied. Front desk staff was poorly trained to handle any complaints brought to them. Best service we received was from the older ladies who worked the breakfast nook - they were a delight! After my credit card was charged, and charged again, (after they tried to "fix" their mistakes) they failed over, and over to resolve the situation. They were not even able to check me out of the hotel (was supposed to get an email saying they checked me out...2 days later I am still waiting). Poor service. I am close to calling the credit card company and advising them this hotel is committing Fraud. BEWARE regardless if your hotel stay is prepaid or not.... I prepaid this hotel room and yet they still ended up trying to charge me the whole fare again (allegedly the travel site here never paid them...and yet when I checked in they told me it was prepaid, later I wasn't prepaid?!?!?!?) Long story short, this hotel has encouraged me to ban all similar properties under the same company. I travel to the Houston suburban area several times a year for several nights at a time. NEVER...EVER....AGAIN....HERE!

It was a comity stay but after a long day at the beach my family returned to a room that had not been cleaned and no clean towels to shower up for the next event. The same goes for the next day. No room service and my husband had to go get towels from the front desk since they said they were under staffed. Since I cooked nightly to save money it sucked that the trash had not been taken out by 6pm the following day. Overall the room was perfect for what we needed and stayed in the budget to allow for other activities. Bottom line you get what you pay for!

This location worked well for me as it was close the NASA Johnson Space Center where I was going for work. The Staff was Very Friendly and a Big help with receiving and sending packages to the location. My only complaint was the Flakey WiFi provided by "Obahn". I took we two hours the night I was packing to leave to get online to confirm my airline reservations. Quality Internet service is essential to the Road Warrior.

This hotel was amazing. The staff was very friendly and was even able to pull up past times I have stayed there to give me the same deal!

Very comfortable beds, perfect size to getaway and relax!

The room was very clean when we went in, there were clean towels, sheets, kitchen. We loved how the tv turned to you from the wall. Great hotel!!

This is the second time we have stayed here. Both times we have enjoyed our stay. This time i took my parents and my mother loved it. we were very close to Kemah and the Nasa space center. We do alot of fishing and was close to Texas City, Clear lake and Galveston. Very clean and friendly.

It was a decent hotel especially considering the price. Normally to have the space and convenience of a full service kitchen would run considerably higher. Definitely pays off if you are staying more than just overnight. Convenient location, every store you could possibly need w/in walking distance.

The motel was in a very quite area. The roome was very pleasant, we enoyed our stay.

the marriot up the street is better!

THIS HOTEL WAS A NICE PLACE T STAY. IT WAS CLEAN, COMFORTABLE AND ACCOMODATING. THE BREAKFAST OPTIONS WERE FINE AND THE STAFF WORKED TO KEEP THE FOOD COMING. THE KITCHENETTE WAS A REAL PLUS. CHECK IN AND CHECKOUT WERE HASSLE-FREE.

1050 Bay Area Blvd Houston TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Nassau Bay within 2 miles (3 km) of Johnson Space Center - NASA, TownePlace Suites by Marriott Houston NASA/Clear Lake is within a few miles (5 km) of other popular sights such as Space Center Houston. This 94-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Baybrook Mall is also 2.1 mi (3.4 km) away.


Dining

Start your day off right with a free continental breakfast offered each morning.


Rooms

All 94 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect free WiFi and 27-inch flat-screen TVs with digital channels. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include sofa beds, coffee makers, and free newspapers.


Property features

Renovated in 2016, TownePlace Suites by Marriott Houston NASA/Clear Lake offers an outdoor pool, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.

Room options

Suite, 2 Bedrooms

Queen 2 | Full 1 | Sleeps 5

Guest reviews for TownePlace Suites by Marriott Houston NASA/Clear Lake

Everyone (2) Couples (6) Business (1) Family (4)
5

located close to space center nasa

Everyone

My room was spacious with a modern kitchenette. The TV was nice in that it swiveled to watch it while in bed or if you sit at the desk or on the sofa. The queen size bed was very comfortable, and the pillow was incredibly big, soft, and fluffy which felt good to sleep on. The breakfasts were nice and there was a good selection of items although I would suggest serving eggs without cheese in them as a choice. The Starbucks coffee was great. The outdoor pool was very nice. First thing in the morning,I had the pool to myself. I did some early morning laps in 15 minutes, It didn't take long before getting a little sun out there! I recommend bringing sunscreen with you. The facility is well kept up and the landscape is gorgeous. I would definitely recommend staying here!

By , from Rochester, NY on Aug 20, 2016

Review comment responded on Dec 24, 2016

Thank you Juani for your gracious review of 5 stars! We look forward to wowing you even more the next time you are here. Are you a Marriott Rewards member or would you like to join the best hotel incentive program? If so, please let us know on your next visit!

5

nice hotel close to nasa

Everyone

Friendly staff, good price,nice size of the room for a two bed room suite.

By on Mar 12, 2016

Review comment responded on Jan 10, 2017

Thank you for rating us 5 stars! We look forward to seeing you the next time you are in Webster Clear Lake area!

1

business or leisure traveler beware!

Couples

My wife and I traveled to this hotel to visit some family in the area. The price was attractive and the location was good (especially since it was near a H-E-B Grocery Store). That was about the only thing that was good. We had to wait about 20 minutes for the front desk clerk to return to the front counter to check in around 9 at night (not really that late). They only had one person on staff for a 100 room hotel. They then proceeded to charge us $20 "damages" deposit per day pre-authorized to our credit card. After they told me why they wanted my card and swiped it, I wanted to switch cards (since they will lock up $20 per day) on your credit card for 3-5 days. They said they switched it...they didn't. Now I have many outstanding charges. Note to future travelers if you are brave to even visit this embarrassment to this hotel company...give them a credit card you do NOT plan on using! We get to the room and it is musty smelling. We look behind the nightstand by the bed and there are fast food wrappers. The shower curtain was covered in mold. The toilet had hair that was not mine. The only redeeming benefit of the bathroom was the designer shampoo and conditioners (my hair enjoyed it). If you want to get some sleep at night, do NOT stay here. The mattresses were atrocious. My wife and I are average sized Americans. NO matter what we did, the mattress was so soft we rolled to the middle of the mattress. At night I truly grabbed the edge of the bed to avoid falling into this canyon. The sheets kept coming up from the bed which caused me to wake often to re-make my bed. The room barely gets cleaned unless you stay for a week. If you want clean glasses, cups, etc. you need to run them in your dishwasher yourself. They rarely remembered to provide with more dishwasher detergent so please expect to go to the front desk asking for more toilet paper, dishwasher detergent, shampoo, conditioner, tissue, etc. since they do not restock very well. During our 5 days at this hotel never once did the trash in the bathroom get emptied. Front desk staff was poorly trained to handle any complaints brought to them. Best service we received was from the older ladies who worked the breakfast nook - they were a delight! After my credit card was charged, and charged again, (after they tried to "fix" their mistakes) they failed over, and over to resolve the situation. They were not even able to check me out of the hotel (was supposed to get an email saying they checked me out...2 days later I am still waiting). Poor service. I am close to calling the credit card company and advising them this hotel is committing Fraud. BEWARE regardless if your hotel stay is prepaid or not.... I prepaid this hotel room and yet they still ended up trying to charge me the whole fare again (allegedly the travel site here never paid them...and yet when I checked in they told me it was prepaid, later I wasn't prepaid?!?!?!?) Long story short, this hotel has encouraged me to ban all similar properties under the same company. I travel to the Houston suburban area several times a year for several nights at a time. NEVER...EVER....AGAIN....HERE!

By on Jan 29, 2013

2

comfortable but with sacrifices

Families

It was a comity stay but after a long day at the beach my family returned to a room that had not been cleaned and no clean towels to shower up for the next event. The same goes for the next day. No room service and my husband had to go get towels from the front desk since they said they were under staffed. Since I cooked nightly to save money it sucked that the trash had not been taken out by 6pm the following day. Overall the room was perfect for what we needed and stayed in the budget to allow for other activities. Bottom line you get what you pay for!

By on May 31, 2012

4

everything was great except the flakey wifi

BusinessTravelers

This location worked well for me as it was close the NASA Johnson Space Center where I was going for work. The Staff was Very Friendly and a Big help with receiving and sending packages to the location. My only complaint was the Flakey WiFi provided by "Obahn". I took we two hours the night I was packing to leave to get online to confirm my airline reservations. Quality Internet service is essential to the Road Warrior.

By on Feb 26, 2012

5

night away

Couples

This hotel was amazing. The staff was very friendly and was even able to pull up past times I have stayed there to give me the same deal!

By on Jan 28, 2012

5

getaway

Couples

Very comfortable beds, perfect size to getaway and relax!

By on Jan 14, 2012

5

weekend getaway

Couples

The room was very clean when we went in, there were clean towels, sheets, kitchen. We loved how the tv turned to you from the wall. Great hotel!!

By on Jan 14, 2012

4

love this place

Families

This is the second time we have stayed here. Both times we have enjoyed our stay. This time i took my parents and my mother loved it. we were very close to Kemah and the Nasa space center. We do alot of fishing and was close to Texas City, Clear lake and Galveston. Very clean and friendly.

By on Jul 25, 2011

4

"overnighter"

Families

It was a decent hotel especially considering the price. Normally to have the space and convenience of a full service kitchen would run considerably higher. Definitely pays off if you are staying more than just overnight. Convenient location, every store you could possibly need w/in walking distance.

By on Jun 24, 2010