Superb service, great amenities, location worked well for us, nice rooms, dining options are good.
This is a beautiful and classic property. Nice room with view of woods on concierge floor with comfy bed. I believe what makes this property special are the employees, every one of them with a smile and extremely warm and helpful. Kudos to management and staff for a great weekend experience in Houston.
Beautiful property. I feel as if the rooms/bathrooms may need up dating to stay competitive with other like hotels.
For the price I paid, I was expecting the room to be much better. It felt like a really old room with all outdated furniture and electronics. The room was small and just didn't seem like a 4 or 5-star property. The staff was amazing and very welcoming. I would not want to stay here again
Wife and i had a great stay, good food and people, area on the property is well maintained, fitness club is excellent
Nice hotel from room to gym to food. Will definitely come back another time.
Staff was very helpful and hotel was beautiful. Room was very clean and had a very comfy bed. Wish we could have stayed longer to enjoy the spa and some of the other amenities
One of the best hotel experiences I have ever had. The staff was on point from checking in and giving us our room early to checking out quickly. Staff always made sure we had everything and accommodated us whenever we needed anything. Olivette is no longer there; they were doing construction on it so we had lunch at the Manor House which was lovely but the waiter was very unattentive and didn't even know that the dessert menu was print separately from the actual menu. Our meal was very good and the restaurant is stunning despite the poor service. The grounds are beautiful. There are 3 pools on the property and we chose the one with the slide it was completely crowded and the seating areas were not very clean we had to clean the area ourselves but they do have umbrellas and freshly laundered towels. There is a bar/grill there for people who want to grab a quick bite or drinks. The trails and views for the hotel were amazing and easily accessible from the 1st floor. We decided to go to uptown park for some dinner and drinks and the hotel staff arranged the shuttle to take us so we would not have to uber note that the shuttle service closes at 11 p.m. and we did have to end up ubering it back but it didn't cost very much. The bathrooms are a little tight and a little outdated but the shower is nice and the bath products are l'occitane. All in all it was a wonderful experience and a great staycation one that I will most likely repeat again.
Hotel was flooded during Harvey. Elevator does not go to every floor, hallways are Not air conditioned and there is abundant construction noise to wake you at 6am and hot water does not get hot in every room! Booked 4 rooms for a wedding and something was wrong with Every room. Bathrooms are VERY small (2 people cannot fit) and air and hot water is an issue
We hear so much about this hotel so we were excited to stay. Our excitement was short lived. The lobby is beautiful so I was anxious to get to the room. Upon walking in the mold smell was strong. The refrigerator was barely cool and the bed was very uncomfortable. Look out the window to the view of a ditch and trash. I was looking forward to a bath later that night, but got tired of waiting for the bath tub to fill with water as I guess the small water spout is part of their water conservation. In the morning we had to go downstairs to get coffee. After waiting a while for someone to find cups we decided to go get our own and left the hotel early. Will not be back.
very inconvenient location, no coffee in the room , no elevators but they said because of a construction and is ok, room was humid .
The air conditioning is set very high, we jept asking to lower it. Four of ys got sick, no one listened. We could only use the room and the outside. Lobby and restaurants were simply too cold.
The setting of this hotel is wonderful....near many things but isolated with large grounds around it. Transportation is provided to anywhere within a 3 mile radius. The entire staff is very friendly and pleasant always with a smile and wanting to serve you.
wonderful in every way...cannot say enough good things...
I regularly stay at this hotel especially given the location and sport facilities provided. This time however, the room cleanliness was an issue and many in room facilities had some problem or where not maintained (
Located in Memorial, The Houstonian Hotel, Club & Spa is 1.6 mi (2.5 km) from Memorial Park and within a 15-minute drive of other popular attractions like CityCentre. This 289-room, 4.5-star resort has 3 outdoor pools along with a full-service spa and 3 restaurants.
There are ample dining options with 3 onsite restaurants, including TRIBUTE, which specializes in local cuisine and serves breakfast, lunch, and dinner, and Manor House with its garden views. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 1:00 PM.
Guests can expect to find free WiFi and 55-inch flat-screen TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. IPod docks, minibars, and coffee makers are also available.
Guests of The Houstonian Hotel, Club & Spa have access to a full-service spa, 3 outdoor pools, and a children's pool. Parking is available for USD 18.00 per night (USD 31.00 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, access to locker space, and securing valuables. Other amenities at this luxury resort include a gym, a sauna, and outdoor tennis courts.
Superb service, great amenities, location worked well for us, nice rooms, dining options are good.
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This is a beautiful and classic property. Nice room with view of woods on concierge floor with comfy bed. I believe what makes this property special are the employees, every one of them with a smile and extremely warm and helpful. Kudos to management and staff for a great weekend experience in Houston.
Thank you for your response. We appreciate all of our guest comments. We look forward to having you back here at the Houstonian Hotel Club and Spa.
Beautiful property. I feel as if the rooms/bathrooms may need up dating to stay competitive with other like hotels.
Thank you for your great response. We appreciate all of our guests comments.
For the price I paid, I was expecting the room to be much better. It felt like a really old room with all outdated furniture and electronics. The room was small and just didn't seem like a 4 or 5-star property. The staff was amazing and very welcoming. I would not want to stay here again
Thank you for your response. We appreciate all our guests comments. We have forward your response to the appropriate Manager so that they are aware.
Thank you for your thoughts. We appreciate all of our guest comments. We look forward to having you back.
Please contact us if you would like to further discuss your stay. Thank you for your response. We appreciate all feedback.
Thank you for your response. We appreciate all guest comments
Wife and i had a great stay, good food and people, area on the property is well maintained, fitness club is excellent
Thank you for your kind comments and your recent stay - we hope you will return again soon.
Thanks for staying with us. We appreciate your review!