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Recent guest reviews

Very old run down place, not very clean, leaking toilet and they did not provide bathroom essentials at the time of check in

They offer a very reliable 24-hour “on demand” Airport Shuttle and have a Nice Restaurant on premises that stays open until 11:00 o’clock pm. A very comfortable place to stay, near the Airport.

There was a spot that was not cleaned on the side of our bed. I didn't say anything to the staff, bc it was minor & we were only staying one night. We just wanted to rest. Everything else was great.

Property was run down, not clean and they didn’t allow a late checkout. Restaurant service at hotel was poor

We paid in full up front got a two queen bed. Bait and switch they gave us a king for three travelers two seniors and an adult disabled sonThe roll away ever came and t wa three adults to one king. I want a partial refund or I will file a BBB complaint.

It was a well kept place. Nothing I didn’t like about it.

It took 60 minutes to get the shuttle pickup at airport and hotel is only 8 min drive away. UNACCEPTABLE!!!

Concierge room and all of the lounging areas were great

Staff showed an excellent level of customer service and professionalism. Especially Ms. Kim and the older black lady.

John F Kennedy Blvd Houston TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Sheraton North Houston at George Bush Intercontinental places you within a 5-minute drive of Houston Grand Prix and within a 10-minute drive of Greenspoint Mall. This 3.5-star hotel welcomes guests with 419 rooms and conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking.


Dining

This hotel serves as home to a cocktail bar, along with a bistro that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a to-go breakfast is served for a fee each morning from 6 AM to 9:00 AM.


Rooms

Sheraton North Houston at George Bush Intercontinental's 419 rooms provide refrigerators, coffee makers, and safes. 37-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Phones, ironing boards, and desks are other standard amenities. Housekeeping is available on request.


Property features

Sheraton North Houston at George Bush Intercontinental features a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free airport shuttle during limited hours. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Club Suite, 1 King Bed

1 King Bed | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 4

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Club Room, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Sheraton North Houston at George Bush Intercontinental

Everyone (38) Couples (1) Family (5)
3
Business Business

Very old run down place, not very clean, leaking toilet and they did not provide bathroom essentials at the time of check in

By , from Sat on Aug 11, 2020

Review comment responded on Aug 18, 2020

Thank you for your feedback.

4
Everyone

By on Mar 7, 2020

Review comment responded on Mar 25, 2020

Thank you giving our hotel the opportunity to serve you while you were here in Houston. We hope you enjoyed your stay with us. We look forward to having you stay with us again. Safe Travels.

4
Everyone

By on Mar 5, 2020

Review comment responded on Mar 5, 2020

Thank you for your feedback.

5
Everyone

By on Feb 29, 2020

Review comment responded on Mar 2, 2020

Thank you!

5
Family Family

They offer a very reliable 24-hour “on demand” Airport Shuttle and have a Nice Restaurant on premises that stays open until 11:00 o’clock pm. A very comfortable place to stay, near the Airport.

By , from Salida, CO on Feb 24, 2020

Review comment responded on Feb 24, 2020

Thank you for your feedback it's greatly appreciated.

4
Family with small children

There was a spot that was not cleaned on the side of our bed. I didn't say anything to the staff, bc it was minor & we were only staying one night. We just wanted to rest. Everything else was great.

By on Feb 20, 2020

Review comment responded on Feb 23, 2020

Thanks for staying with us. We appreciate your feedback!

2
Business Business

Property was run down, not clean and they didn’t allow a late checkout. Restaurant service at hotel was poor

By on Jan 20, 2020

Review comment responded on Jan 20, 2020

Thank you for your Feedback

4
Everyone

By on Jan 19, 2020

Review comment responded on Jan 19, 2020

We appreciate your feedback!

2
Family

We paid in full up front got a two queen bed. Bait and switch they gave us a king for three travelers two seniors and an adult disabled sonThe roll away ever came and t wa three adults to one king. I want a partial refund or I will file a BBB complaint.

By on Nov 22, 2019

Review comment responded on Jan 12, 2020

Thank you for your feedback. We will be addressing your concerns.

3
Everyone

By on Nov 17, 2019

Review comment responded on Jan 12, 2020

Thank you for your feedback.

Sheraton North Houston at George Bush Intercontinental

15700 John F Kennedy Blvd, Houston, TX 77032
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