Nice/Clean suite. Loved the friendly staff and amenities. The website states that breakfast starts at 6am but it’s actually 7am (not sure if this is due to COVID) so we didn’t have time to eat breakfast but room service was available throughout the night. Overall, good experience, will be returning.
Very clean! The staff were all super sweet! Will definitely stay there again
The staff was very sweet and nice. Everything was clean and sanitized. Parking is amazing they have a garage and parking in front of the hotel.
We LOVED our stay at this hotel. The staff went above and beyond going even as far as driving us in the shuttle to a nearby store to buy an item the Sundrys shop didn't have in stock and PURCHASING it for us! GO TREVOR!!! Also, the pool and hot tub are GREAT, we had a fun activity on the many rainy days while we were there. The breakfast is an INCREDIBLE feature too...Free and it filled us up for half the day!!
The toilet wouldn’t flush so I called to report it with no much of anyone fixing it so I took it upon myself each time I floated to take the tank lid off and manually pull up on the floater to flush it. The water from the shower was all over the bathroom floor to my surprise when I got out because the shower curtain didn’t keep the water in the shower; not the right type of curtain for that type of shower. Called to request additional towels as I had to use every towel I had including my bath robe to mop of the water from a 10 minute shower! They never brought the towels until about 2 hours after the request. I saw a room service cleaner cart and went and got towels from her. The ac didn’t cool the entirety of the room no matter how low I turned it on which the lowest I could turn it to was 65. You’d think for the price of the room I had there wouldn’t be these many issues or complaints. The property itself and the room were very nice just need more accommodating staff who actually care about getting reviews such as this!
The breakfast was nice and the pool was nice. I encountered multiple issues of the front desk staff telling me that something would get done and then it did not, such as unclogging my bathtub drain and cleaning my room when I would be gone.
Beautiful. Friendly and helpful staff. Nice big rooms. Great breakfast buffet and omelettes.
The room that was booked for a two night stay (2 Queen bed suite - smoking room) was not available when I arrived at the property. Was told they only had non-smoking rooms available as the smoking rooms were already occupied. They were not able to get me a smoking room so I left unhappy. This accomodation had been booked weeks ahead of the arrival date.
Workout facilities were poor. Food was not very good in regular restaurant and coffee was terrible. Snack choices at hospitality hour were limited. Pool had high chlorine levels. Lobby was nice. Bed and pillows were uncomfortable.
Great hotel in a good location for visiting Houston
Excellent suite rooms with great view of the highway
Brought our grandchildren, excellent, professional, friendly staff. Suite very clean, roomy, quite. Kidos love the pool, very clean, well kept, love the high ceilings. The breakfast was just excellent and the manager's reception fantastic. I left a hair brush and I was shocked they had one at a very reasonable price. Can't wait to come see our son, wife, and new grandson next month. My wife, grandkidos, and my self give this hotel 5 stars...
Hotel was nice however our room had an musty oder and housekeeping was sent to check it but they only sprayed a deodorizer and it really didn't help but we didn't let it ruin our trip ever thing else was pretty good
It was great, I have no complaints at all. The front desk staff was nice, and the happy hour was amazing. The kids had a wonderful time in the heated indoor pool in January!
It was too warm in the room, and we were not able to adjust the temp. Also bellhop request for assistance leaving was not met because of other activities in hotel. Still the Best Buy for a hotel stay.
Nice indoor pool, great daily breakfast, quiet. The kids loved sitting beside the fish tank for breakfast.
Located in Memorial, Embassy Suites Houston - Energy Corridor is within a few miles (5 km) of sights such as CityCentre and Lakeside Country Club. This 216-room, 3.5-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.
Free on-the-go breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception.
All 216 accommodations afford space to spread out with a separate bedroom and living rooms. 49-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are also standard.
Guests staying at Embassy Suites Houston - Energy Corridor enjoy an indoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Nice/Clean suite. Loved the friendly staff and amenities. The website states that breakfast starts at 6am but it’s actually 7am (not sure if this is due to COVID) so we didn’t have time to eat breakfast but room service was available throughout the night. Overall, good experience, will be returning.
Very clean! The staff were all super sweet! Will definitely stay there again
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management
The staff was very sweet and nice. Everything was clean and sanitized. Parking is amazing they have a garage and parking in front of the hotel.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management
We LOVED our stay at this hotel. The staff went above and beyond going even as far as driving us in the shuttle to a nearby store to buy an item the Sundrys shop didn't have in stock and PURCHASING it for us! GO TREVOR!!! Also, the pool and hot tub are GREAT, we had a fun activity on the many rainy days while we were there. The breakfast is an INCREDIBLE feature too...Free and it filled us up for half the day!!
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management
The toilet wouldn’t flush so I called to report it with no much of anyone fixing it so I took it upon myself each time I floated to take the tank lid off and manually pull up on the floater to flush it. The water from the shower was all over the bathroom floor to my surprise when I got out because the shower curtain didn’t keep the water in the shower; not the right type of curtain for that type of shower. Called to request additional towels as I had to use every towel I had including my bath robe to mop of the water from a 10 minute shower! They never brought the towels until about 2 hours after the request. I saw a room service cleaner cart and went and got towels from her. The ac didn’t cool the entirety of the room no matter how low I turned it on which the lowest I could turn it to was 65. You’d think for the price of the room I had there wouldn’t be these many issues or complaints. The property itself and the room were very nice just need more accommodating staff who actually care about getting reviews such as this!
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Management
The breakfast was nice and the pool was nice. I encountered multiple issues of the front desk staff telling me that something would get done and then it did not, such as unclogging my bathtub drain and cleaning my room when I would be gone.
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Management
Beautiful. Friendly and helpful staff. Nice big rooms. Great breakfast buffet and omelettes.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We hope to welcome you back to our hotel very soon! Sincerely, Management
The room that was booked for a two night stay (2 Queen bed suite - smoking room) was not available when I arrived at the property. Was told they only had non-smoking rooms available as the smoking rooms were already occupied. They were not able to get me a smoking room so I left unhappy. This accomodation had been booked weeks ahead of the arrival date.
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management