They didn’t tell me I had to pay for parking until I checked out . Not coming back
The nice hotel clerk stood out with my experience. I let her know I was taking my nursing exam the following day & when I woke up she had left a special note underneath my door with great words of encouragement! She was my good luck charm! Im more happy that I passed!
The property is small but nice. Very busy for its location. What I didn't like was the lack of communication between management and the customers.
The staff was very professional, accommodating and nice. Checked in to make sure we were comfortable and had what we needed. The Room was design was set up to allow open space fluidly. Kitchenette, sofa, office area, bedroom. Area with closet and nice big window with blackout curtains if needed. Bathroom design very clean with room to move around. All modern and updated. The breakfast was excellent with omelets, fruit, healthy choices. Parking is gated for protection. Will stay again! Throughly enjoyed it and is located in heart of Galleria where you can get to anything and highway conveniently. Recommend for short long stay... you will be very comfortable and cared for. Can't beat the price. Call them instead of booking through internet. They will work with you. Great staff and management . Take work! ... to run a place so well. Thanks to all of you.
Everyone was really nice. The rooms were very clean and quiet.
excellent for business and short stays, very good location
I absolutely LOVE the staff! Literally every single person working there is soooo courteous, kind, and helpful. I come to Houston often on business and stay a week at a time. Best business hotel ever!
My favorite Business hotel to stay in for all my business trips to Houston! Kitchen and normal size fridge is in every room! Super close to everything but not in the thick of street traffic. The staff is absolutely amazing! Front desk service like no other! The free breakfast is awesome with custom omelets to order
Alot of pet owners staying here I didn't know until I stayed that pets were allowed. Will definitely bring my pups next time I visit!
The staff was wonderful; very friendly and helpful. The room was comfortable, well maintained, clean and had everything we needed to enjoy our stay (including comfortable beds). The breakfast buffet was amazing. Each morning it offered a variety of healthy, well prepared breakfast food and fresh omelets. The assortment was very agreeable to those who had special dietary needs and offered an assortment of foods for vegetarians, those who are lactose intolerant and also for those who need a gluten free diet. This was very helpful because of the varied dietary needs of our family. The fresh baked chocolate chip cookies offered in the afternoon were delicious and were a nice surprise.
This was such a cheap price I was shocked at how good it was. I stayed at Weston Oaks for a couple of days for business then moved here as a lower cost alternative. I expected a lower standard but it was actually better. Perfect rooms, so convenient, clean and private. I will definitely return
I attended an event two blocks for this hotel. I ended up choosing this hotel because of the good reviews and also because they don't have an expensive tag for the parking. I spent only one night and it was an overall a good experience. I took the king bed room. The room has a very nice shower, a little kitchen, a separate living room. It's convenient for longer stays. At the garage, there are plenty of spots. (I parked at the 3rd floor). My only disappointment was that the hotel's shuttle service (3 miles radius) is not available during the weekend. I had to do some last mn arrangements. Breakfast is okay. I didnt try the omelette station. If i visit Houston again (Galleria area), I would consider this hotel
the rooms are very cute and clean, however they are very small and the air conditioner is extremely loud. the bathroom is in the bedroom which is ok but it is very small, and the shower there is no way to turn it on without getting soaked! Staff is great though
Had the misfortune of being in town during the Houston Flooding. This staff though short hands and running on fumes were so accommodating that completely forgot that for a period we were actually struck there while the streets were flooded. Once the waters resided it wasn't long before the parking lots were power washed and there were no signs that water had nearly reached the front door.
Worst staff. Dirty rooms. I would never stay at this hotel again.
Great hotel, the only thing that we can think of that is negative is that we weren't expecting to pay for parking. We did not realize it, or maybe we overlooked it when booking. It was well worth it, but wasn't considered when we were looking for specific price ranges.
It is a pretty busy hotel. Everytime I go to the front desk, there's people checking in. Despite the constant activity, they are quick with service and all are requests have been fulfilled. The room is a decent size though the configuration is odd. When you open the sofa bed there's little room to get in the bedroom (we had room 130- a 1 bedroom suite). The kitchen is well-equipped with a convection oven/ microwave, dishwasher, coffeemaker and a stovetop. They also have a full size refrigerator with an ice maker (though ours didn't work). There's a resto bar from 5-10pm and a complimentary breakfast that serves everything you can ever want for breakfast- bagels, bread, eggs, meat (bacon/ sausage) yogurt, potatoes, fresh fruits, cottage cheese, oatmeal, cereals, Seattles Best coffee, Tazo teas and an oatmeal bar. They have a fitness center which we didn't get to try but the equipment inside looks brand new. An outdoor pool which we didn't get to use because of chilly temps at night (an indoor pool would be nice). The garage is $16/day pricey but secure. They do have a shuttle that can bring you anywhere within 3 mile radius although it's not available on weekends. I will definitely stay again if come back to Houston or try other Hyatt Place locations. Now I just have to apply for their rewards card.
The staff was incredible. I was there as a last minute bday trip and the atmosphere was awesome. Close to the galleria, eateries, and even more shopping!! The front desk recommended a restaurant and they gave a free appetizer as well. The breakfast was also pretty good. I would definitely stay again!
HYATT house Houston/Galleria places you within a 10-minute drive of popular sights such as Houston Arboretum and Nature Center and Memorial Park. This 3-star aparthotel welcomes guests with 147 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
Free cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Get a pick-me-up at the coffee shop/café, or mingle with other guests at the free manager's reception.
Each apartment features a kitchenette and space to spread out with a living room. Guests can expect to find 32-inch LCD TV with cable channels and a DVD player, along with free WiFi and wired Internet. Select Comfort beds sport premium bedding and down comforters, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an iPod dock, a sofa bed, and a coffee maker.
At HYATT house Houston/Galleria, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 19 per day, and there's also a free area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include a 24-hour business center, a free grocery shopping service, and express check-in.
They didn’t tell me I had to pay for parking until I checked out . Not coming back
The nice hotel clerk stood out with my experience. I let her know I was taking my nursing exam the following day & when I woke up she had left a special note underneath my door with great words of encouragement! She was my good luck charm! Im more happy that I passed!
Hello! Thank you so much for your review! We are so happy to hear that you passed your exam! Congratulations!
The property is small but nice. Very busy for its location. What I didn't like was the lack of communication between management and the customers.
Thank you for staying with us! We appreciate your feedback!
The staff was very professional, accommodating and nice. Checked in to make sure we were comfortable and had what we needed. The Room was design was set up to allow open space fluidly. Kitchenette, sofa, office area, bedroom. Area with closet and nice big window with blackout curtains if needed. Bathroom design very clean with room to move around. All modern and updated. The breakfast was excellent with omelets, fruit, healthy choices. Parking is gated for protection. Will stay again! Throughly enjoyed it and is located in heart of Galleria where you can get to anything and highway conveniently. Recommend for short long stay... you will be very comfortable and cared for. Can't beat the price. Call them instead of booking through internet. They will work with you. Great staff and management . Take work! ... to run a place so well. Thanks to all of you.
Thanks for staying with us. We appreciate your feedback! We are so happy to hear you enjoyed your stay!
Everyone was really nice. The rooms were very clean and quiet.
Thank you for staying with us! We appreciate your feedback!
excellent for business and short stays, very good location
Thank you for the kind review! We look forward to hosting you on your next trip to Houston.
I absolutely LOVE the staff! Literally every single person working there is soooo courteous, kind, and helpful. I come to Houston often on business and stay a week at a time. Best business hotel ever!
Thank you so much for the kind review! We're so happy to hear you had a great experience with our staff during your stay! We look forward to hosting you on your next visit!
My favorite Business hotel to stay in for all my business trips to Houston! Kitchen and normal size fridge is in every room! Super close to everything but not in the thick of street traffic. The staff is absolutely amazing! Front desk service like no other! The free breakfast is awesome with custom omelets to order
Thank you so much for the kind review! We're so happy you had a great experience at the Hyatt House! We look forward to hosting you on your next visit to Houston.
Thank you for the kind review!
Thank you for your review. We are sorry to hear your stay with us was less than enjoyable. We hope you will give us a second chance.