My room was dirty both beds. One had lipstick on the pillows and the other beds the sheets were not cleaned and I found a medication container in the bed after pulling back the sheets.
The lounge chair in our room smelt like body order. Gross!
Lowest price among marriott properties, closest hotel to our relatives.
You can tell it is an older property. But they didn’t have any USB plugs for cellphones or computers in the rooms. Also would like to have a mirror in the room and not just the bathroom. Clean room. Friendly staff.
Very nice interior design. The decor and the theme work well from lobby to room
The food/bar area was very nice. The food and wine excellent and the service by Carmen was beyond exceptional.
I liked the spacious room. I liked the comfortable bed and the quiet. The staff made a point of being kind and helpful. The hotel was clean and the décor was attractive.
It was very clean. It needs a microwave in the room.
Just the overall politeness and cleanliness the staff was great the overall stay was awesome
Staff was very friendly and in a very convenient location.
If it had had a microwave for people that cannot leave the room after surgery would’ve been most helpful. Also the lack of valet and no true dining area was a bit difficult.
Nice hotel, clean and nice hotel staff. I recommend this hotel for its close location to NRG.
Great stay! Comfy beds, clean rooms, lots of space.
None other than it was fine. We enjoyed our stayed in thehotel
Perfect for any event at NRG stadium—15 minute walk with sidewalks and crosswalks
I was in town for a research conference at the medical center. After the conference was over for the night I only had a few hours to get over to the hotel sleep until 5AM the next morning and hit the road again to drive back home to give another presentation I was scheduled for. Because of that time was limited and I was eager to get into my hotel room as quickly as possible so I could sleep as much as I could. Check in was awesome. Brianna checked me in and made things super easy on me and then was there to check me out at 5AM the next morning just as quickly and without issues. Staff like that made the whole experience better for me and I would very much recommend this hotel over the Wyatt which is closer to the hospital, but I heard a few of colleagues stayed there and had a horrible time checking in and out and got random charges for things they didn't buy from the hotel.
Located in Braeswood Place within a short walk of NRG Park, Courtyard by Marriott Houston Medical Center/NRG Park is within a mile (2 km) of NRG Stadium. This 197-room, 3-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. You can sip a beverage at the coffee shop/café. Start each morning off right with full breakfast served for a fee.
All of Courtyard by Marriott Houston Medical Center/NRG Park's 197 air-conditioned rooms provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect 32-inch TVs with digital channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.
At Courtyard by Marriott Houston Medical Center/NRG Park, guests enjoy an outdoor pool, a 24-hour gym, and a spa tub. If you drive, self parking is USD 8.00 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
My room was dirty both beds. One had lipstick on the pillows and the other beds the sheets were not cleaned and I found a medication container in the bed after pulling back the sheets.
A 1 star is not typical rating for our hotel and we'd love to know what we could have done better. Thank you!
The lounge chair in our room smelt like body order. Gross!
Thank you for your business, and for relaying your experience. We discussed your review this morning, and we will be checking to see if any furniture needs addressing. These items are on a cleaning cycle, but of course if an issue needs to be addressed sooner it will be. We appreciate the information, and the opportunity to fix anything that isn't right.
Lowest price among marriott properties, closest hotel to our relatives.
Thank you for staying with us!
You can tell it is an older property. But they didn’t have any USB plugs for cellphones or computers in the rooms. Also would like to have a mirror in the room and not just the bathroom. Clean room. Friendly staff.
Thank you for staying with us, and for your feedback. The property was build in 2010, and renovated in 2017. I understand the lack of USB charger plugs in our day and age is something we expect, and we are working on options for the rooms in addition to the public space plugs we have. We do use your input to get better!
Very nice interior design. The decor and the theme work well from lobby to room
Thank you for your feedback. Our lobby and room design is very modern and we are very proud of the hotel.
The food/bar area was very nice. The food and wine excellent and the service by Carmen was beyond exceptional.
We very much appreciate your compliments on the Bistro and Carmen will be recognized for the exceptional service given. Thank you for taking the time to complete your survey and for your business.
I liked the spacious room. I liked the comfortable bed and the quiet. The staff made a point of being kind and helpful. The hotel was clean and the décor was attractive.
Thank you very much for your complimentary review. We know you have choices and appreciate your noting our spacious, clean and comfortable rooms!
We appreciate your feedback, and have shared it with the housekeeping department. We know how important cleanliness is especially in these times, and pride ourselves on high ratings for cleanliness. We are very sorry that we did not meet your (or our) expectations on this stay, and will use your feedback to get better.