There was mold in the bathroom. There was also no hot water. The non-smoking room smelled like smoke. Staff was friendly, though. The property had security as well.
I’m a hotel and restaurant management major and I can say I love what they have done to the place. It has a modern and 70s vintage style. I loved the energy and aesthetic of the place and located in a nice area as well. One thing I didn’t like was the carpet outside it was weird to me.
No electricity on premises no electricty No electricity
Located in Northside, Heights House Hotel, Ascend Hotel Collection is within a 10-minute drive of popular attractions such as George R. Brown Convention Center and Downtown Aquarium. This 133-room, 3-star hotel has free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is served each morning from 6:00 AM to 10:00 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Sink into a turned-down Select Comfort bed with premium linens. Free local calls are also included. Housekeeping is available on request.
Guests of Heights House Hotel, Ascend Hotel Collection enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. You can take advantage of free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Additional amenities include an ATM and a vending machine.
There was mold in the bathroom. There was also no hot water. The non-smoking room smelled like smoke. Staff was friendly, though. The property had security as well.
I’m a hotel and restaurant management major and I can say I love what they have done to the place. It has a modern and 70s vintage style. I loved the energy and aesthetic of the place and located in a nice area as well. One thing I didn’t like was the carpet outside it was weird to me.
We're thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. We look forward to having you again in the future!
No electricity on premises no electricty No electricity
Thank you for your feedback.
Thank you for staying with us, we appreciate your feedback!
Thank you for your review! We loved to hear more about your stay!
Apologies Pharohl that we did not meet your expectations. We are currently working on an overall upgrade of our offerings and will continue to improve as we move forward. Thanks for the good remarks about our staff; exceptional services is something we pride ourselves on. We do hope you will give us another chance when your travel plans bring you back to Houston.