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Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

3.0 star property

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Photo gallery for Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

Exterior
Suite, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, memory foam beds, desk, blackout drapes
Lobby
Outdoor pool, open 10:00 AM to 10:00 PM, cabanas (surcharge)
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi

Explore the area

View in a map
100 W Cavalcade St, Houston, TX, 77009
  • Place, White Oak Music Hall
    ‪3 min drive‬
  • Place, George R. Brown Convention Center
    ‪6 min drive‬
  • Place, Toyota Center
    ‪6 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, memory foam beds, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, memory foam beds, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Courtyard View

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, memory foam beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, memory foam beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

Flat-screen TV

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Flat-screen TV

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, memory foam beds, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, memory foam beds, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Flat-screen TV

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Flat-screen TV

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Houston

Located in Northside, Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel is within a 10-minute drive of popular attractions such as Toyota Center and George R. Brown Convention Center. This 133-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • White Oak Music Hall - 3 min drive - 2.4 miles
  • George R. Brown Convention Center - 6 min drive - 5.6 miles
  • Toyota Center - 6 min drive - 4.7 miles
  • Rice University - 12 min drive - 10.6 miles
  • NRG Stadium - 13 min drive - 12.9 miles

Getting around

  • Cavalcade Station - 9 min walk
  • Kinder Station - 11 min drive
  • Houston William Hobby Airport (HOU) - 34 min drive

Restaurants

  • ‪Love's Travel Stop - ‬17 min walk
  • ‪Pinkerton's Barbecue - ‬17 min walk
  • ‪Alamo Tamale & Taco - ‬18 min walk
  • ‪Teotihuacan Mexican Cafe - ‬17 min walk
  • ‪D&T Drive Inn - ‬4 min walk

About this property

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel features an outdoor pool, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, coffee/tea in a common area, and a microwave in a common area.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Sink into a turned-down memory foam bed with premium linens. Desks are also included. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 175 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Heights House Hotel

Heights House Hotel, Ascend Hotel Collection Hotel

Heights House Hotel, Ascend Hotel Collection Houston

Heights House Hotel, Ascend Hotel Collection Hotel Houston

Frequently asked questions

Are free cancellation options available at Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel?

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel on May 31, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel?

This hotel is situated in Northside, close to Daikin Park, Toyota Center, and Downtown Aquarium. You'll also find Westheimer Road and Bayou Music Center within a short drive.

Is parking available on site at Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel have a casino at the property?

No, Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel doesn't have a casino.

Is there an indoor pool at Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What do couples enjoy most about Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel?

No, there isn't a spa tub at this hotel.

Does Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel have a restaurant that serves breakfast?

Yes, Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel serves free continental breakfast each morning from its restaurant.

Does Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel for a fee of USD 50 per pet, per stay.

Are there connecting rooms at Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel?

The closest major airport to Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel is Houston William Hobby Airport (HOU), which is 13.9 mi away (34 minutes by car). Another top airport is George Bush Intercontinental Airport (IAH), which is located 18.1 mi away (26-minute drive).

Are there rooms with balconies that I can book at Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel?

No, there aren't any guestrooms with balconies at Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel.

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 495 out of 1003 reviews
Rating 8 - Good. 196 out of 1003 reviews
Rating 6 - Okay. 124 out of 1003 reviews
Rating 4 - Poor. 80 out of 1003 reviews
Rating 2 - Terrible. 108 out of 1003 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Christopher

Disliked: Amenities, property conditions & facilities
Rooms nice from picture, however place is showing age. Bathtub in 346 looks horrible, paint chips, Stairs to go up to rooms are rusty with holes, huge gap in between door, no way to contact front desk as no phone in rooms, not even a QR code. Has a lot of potential, just a lot of shortcuts to save $.
Stayed 2 nights in Feb 2026

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, amenities
I enjoyed the decor and vibe of the hotel. The staff was very warm, welcoming and helpful. We came in town for a vacation. The manager personally gave us a list of places to visit in the city. Would highly recommend this place to anyone, and I'd be happy to return.
Stayed 4 nights in Feb 2026

6/10 Okay

Nelly, Dallas

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was great; however, it was not soundproof, and noise from surrounding rooms could be heard. Additionally, the continental breakfast was not refilled or restocked after guests had eaten.
Stayed 1 night in Feb 2026

6/10 Okay

Hooman

Liked: Cleanliness, property conditions & facilities
Very average and the staff is very courteous.
Stayed 1 night in Feb 2026

6/10 Okay

Savannah

Stayed 3 nights in Feb 2026

8/10 Good

Michelle

Stayed 1 night in Feb 2026

10/10 Excellent

Kenneth

Stayed 2 nights in Jan 2026

4/10 Poor

Rosely

Disliked: Cleanliness, amenities
Bed sheets had stains and room had some bugs
Stayed 2 nights in Feb 2026

10/10 Excellent

Jonathan

Stayed 3 nights in Feb 2026

8/10 Good

Irene

Liked: Cleanliness, staff & service
Clean room
Stayed 3 nights in Feb 2026

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
N/a
Stayed 2 nights in Feb 2026

8/10 Good

Emily

Liked: Cleanliness, staff & service
The staff was amazing.
Stayed 3 nights in Feb 2026

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the room for the Night excellent service quiet and clean room
Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean. People are nice and friendly.
Stayed 2 nights in Feb 2026

4/10 Poor

Chioma Ashley

Disliked: Amenities
Was originally given a room type I did not book. I booked a king suite and was given a regular 2 bed. After I was able to check in to my correct room other people came knocking on my door as they apparently were also assigned the same room. For it to be a suite with a microwave and large fridge I would’ve expected plates, cups, paper towels, and utensils. None of that was in the room. I had a large roach in my room. Fire alarms going off after midnight. The smell of a dirty toilet traveling within the bedroom part. For something renovated and priced the way it was I would’ve expected a much better experience. Truly felt like I booked a motel. Unfortunately I would not be back nor recommend
Stayed 1 night in Feb 2026

6/10 Okay

alicia

Traveled with partner
Disliked: Amenities
I hate leaving a bad review bc it looks like this place is really trying… but I feel they missed the mark. I booked it online bc it had a cute retro vibe… but it seems their website has some misleading info… Their site shows “Our ground floor features a stylish restaurant and bar.” I didn’t see a restaurant here. Also there’s no menu to be found. There is seating and tables outside and in the lobby though so maybe that was it? Their “bar” also has no liquor license so they don’t sell cocktails. Their site also shows “All our comfortable rooms feature luxury-grade mattresses…” Our king bed had an old, worn out mattress with sunken in spots, in dire need of replacement. One sheet, one thin comforter, no extra blankets. Our room also smelled musty and felt humid. There’s no microwave and fridge . It looks like you have to pay more for a suite to get those, which I think should be standard equipment in an average hotel room. The courtyard view was nice but it faces the major highway so there’s road noise. If you’re a light sleeper, bring something to drown out noise because you can hear everyone walking by your door and above you if you’re on a lower floor. I will say that the pool area and outdoor seating was very nice and clean. The staff were also really nice. I hope they continue to improve because there is potential there.❤️
Stayed 2 nights in Feb 2026

10/10 Excellent

Dave

Stayed 1 night in Feb 2026

10/10 Excellent

Rebecca

Stayed 3 nights in Feb 2026

4/10 Poor

Mieshia

Traveled with partner
Disliked: Amenities
There was no fridge , no microwave in the room && the wall plugs were across the room . Breakfast options could be better for the price of the room I expected much more .
Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, property conditions & facilities
Room was comfortable in bed was cozy. Great for a one-night stay
Stayed 1 night in Feb 2026

4/10 Poor

Miguel

Disliked: Cleanliness, amenities
The room definitely felt neglected, there were stains on the cabinets & sink.
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca Y

Liked: Cleanliness, staff & service, amenities
Love staying
Stayed 1 night in Feb 2026

2/10 Terrible

Henry

Stayed 2 nights in Feb 2026

8/10 Good

Jacques

Stayed 3 nights in Jan 2026

2/10 Terrible

Macedonio

Stayed 1 night in Nov 2025

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