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Royal Sonesta Houston Galleria

4.0 out of 5.0

Recent guest reviews

Very nice Hotel. Clean rooms, excellent staff, excellent price. New York strip steak from restaurant was perfect! Would recommend to everyone.

Awesome! Great place to stay, will stay again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

hotel is comfortable, but parking garage is a bit far and no elevator

EVERYONE VERY PROFESSIONAL AT EVERY TOUCH POINT.

Very nice hotel with a great breakfast selection. Very accommodating and their room service menu is great. I room service bring me a steak for a late dinner and at first I was like upset that they gave me a butter knife to cut it with but it was not a problem at all. It cut through it as if it were butter. Front desk was very helpful and responsive during our stay. Would definitely stay again. Parking is extra however ($22ish in/out) and can rack up by the day.

Clean rooms, nice hotel, great gym facilities, and pool/hot tub. Unfortunately, the rooms leave a bit to be desired. "Queen" beds were more like doubles. And, room did not cool down comfortably. We got a great winter special discounted price; however, had I paid full price I would've been a bit disappointed.

Royal Sonesta Houston Galleria is a clean and neat hotel, and great location

i check in late but got everything done very fast by the receptionist very respectful and nice..

Great hotel, the staff was great and very helpful. Hotel was clean and quite

Just inside the loop close to great shopping and delicious food! Beautiful and incredibly comfortable rooms (our with a incredible view of Houston) and a great gym and pool to keep you cool. Look forward to staying again.

Nice experience and would definitely recommend. Staff was helpful and even gave me extra time to check out.

The hotel did not have a lot to offer as far as a restaurant or spa and the pool was pretty small.

Was okay. Bartender was very friendly. Restaurant menu was okay b

The hotel is fairly decent compared to the other hotels nearby galleria. The price per night add the valet fee of almost $30 nightly can be about 200 bucks a night. Breakfast not included is another drag. Overall could be better

Very good hotel just to Spend a couple days! Not Mach to do.

Excellent hotel, great location and hotel staff. Would stay there again in a heartbeat. Only thing is parking is a little bit pricey $19 +tax

This hotel was a great stay for the amount we paid. The staff was the best and went above and beyond.

great stay!! I would def come here again. great rooms, food, service.

Super close to the Galleria. It was a great experience and expected with the name of the hotel. Only issue we encountered was our original room key wasn't programmed to give give us access to the club level(like a lounge club that came with the purchase of the suite) but rectified by the staff immediately when notified of the problem. Plan to go back there in the summer for a longer stay!

The hotel was comfortable and clean. The staff was kind and accommodating. The coffee shop was great!

Room options

Room, 1 King Bed (Concierge)

King 1 | Sleeps 2

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Deluxe Room, 2 Double Beds

Full 2 | Sleeps 4

Room, 1 King Bed, Corner (Preferred)

King 1 | Sleeps 2

Guest reviews for Royal Sonesta Houston Galleria

Everyone (13) Business (19) Couples (14) Family (8) Friends (2) Other (3)
4

very nice

Everyone

Very nice Hotel. Clean rooms, excellent staff, excellent price. New York strip steak from restaurant was perfect! Would recommend to everyone.

By , from seattle on Aug 27, 2017

Review comment responded on Sep 6, 2017

Dear Michael, Our culinary team and Royal Sonesta housekeepers were both elated to learn of your feedback and on behalf of all of us at the hotel, we appreciate your glowing endorsement. It was a joy to have you with us and we hope to welcome you again one day soon. Warm Regards, Royal Sonesta Houston

5

awesome!!

Everyone

Awesome! Great place to stay, will stay again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

By on Aug 21, 2017

Review comment responded on Aug 24, 2017

Greetings, We can’t wait to welcome you back and we thank you for sharing the love. Best Regards, Royal Sonesta Houston

4

nice hotel

Everyone

hotel is comfortable, but parking garage is a bit far and no elevator

By on May 30, 2017

Review comment responded on Jun 5, 2017

Dear Kayla, Comments that highlight the hospitality provided by our team always win our heart and we are thrilled that you could settle in with us during your recent travels to Houston. We apologize if the neither the valet or self-parking options were convenient though we hope that will not stop you from joining us again. Until next time. Warm Regards, Royal Sonesta Houston

5

plan on another trip and staying at your hotel

Everyone

EVERYONE VERY PROFESSIONAL AT EVERY TOUCH POINT.

By on May 9, 2017

Review comment responded on May 12, 2017

Dear Guest, We are elated to read that we will soon be welcoming you again and we thank you for taking the time to share your review. Your kind comments regarding the generous hospitality provided by our team are most appreciated and on behalf of all of us, we look forward to seeing you again one day soon. Warm Regards, Royal Sonesta Houston

5

nice hotel about 15 minutes from most major sights

Everyone

Very nice hotel with a great breakfast selection. Very accommodating and their room service menu is great. I room service bring me a steak for a late dinner and at first I was like upset that they gave me a butter knife to cut it with but it was not a problem at all. It cut through it as if it were butter. Front desk was very helpful and responsive during our stay. Would definitely stay again. Parking is extra however ($22ish in/out) and can rack up by the day.

By on Feb 23, 2017

Review comment responded on Feb 28, 2017

Dear Q, As you likely discovered, the steaks featured on our room service menu from ARA Restaurant are nothing short of tender and delicious and we are thrilled that you so thoroughly enjoyed. We apologize that your tray was not furnished with the appropriate knife but we are elated that this and the rest of your visit were beyond your expectation. It was a joy to host you and we look forward to doing so again, hopefully one day soon. Warm Regards, Royal Sonesta Houston

4

nice looking hotel, close proximity to the gallery

Everyone

Clean rooms, nice hotel, great gym facilities, and pool/hot tub. Unfortunately, the rooms leave a bit to be desired. "Queen" beds were more like doubles. And, room did not cool down comfortably. We got a great winter special discounted price; however, had I paid full price I would've been a bit disappointed.

By , from Texas on Dec 31, 2016

Review comment responded on Jan 3, 2017

Greetings Anna, It was a pleasure to host you at the Royal Sonesta Houston and we thank you for sharing your feedback. We are thrilled that our central location served you well, though we are sorry to learn of your comments regarding our rooms. We can assure you that our Queen beds are in fact queens, though we understand that things always feel different when away from home. We thank you for sharing your added details and we hope you will have an opportunity to make yourself at home with us again in the months ahead. Warm Regards, Royal Sonesta Houston

4
Everyone

Royal Sonesta Houston Galleria is a clean and neat hotel, and great location

By on Dec 24, 2016

Review comment responded on Dec 26, 2016

Dear Sean, We have the best Housekeeping team in Houston and it is always a treat to find reviews like yours which further affirm that. We thank you for the wonderful comments and we hope to welcome you back to Houston one day soon. Yours in Hospitality, Royal Sonesta Houston

5

love it

Everyone

i check in late but got everything done very fast by the receptionist very respectful and nice..

By on Sep 12, 2016

Review comment responded on Sep 19, 2016

Greetings, We loved hosting you and we thank you for sharing your review. Please come see us again when you’re back in Houston. Warm Regards, Royal Sonesta Houston

5

great hotel right in the middle of the city

Everyone

Great hotel, the staff was great and very helpful. Hotel was clean and quite

By , from Detroit on Sep 6, 2016

Review comment responded on Sep 8, 2016

Dear J, Located in the Galleria area, one of Houston’s most sought-after neighborhoods, our location is often an appeal of guests and we’re thrilled that you too enjoyed. We appreciate your kind comments regarding the warmth of our Royal Sonesta colleagues and we hope you’ll be able to find an opportunity to visit with us again soon. Warm Regards, Royal Sonesta Houston

5

great place to stay!

Everyone

Just inside the loop close to great shopping and delicious food! Beautiful and incredibly comfortable rooms (our with a incredible view of Houston) and a great gym and pool to keep you cool. Look forward to staying again.

By on Aug 1, 2016

Review comment responded on Jan 1, 1970

Dear Don, It was a pleasure to welcome you and yours to our hotel and we thank you for sharing your review. We’re delighted that you felt so comfortable in our guest rooms and that our central location was perfect for immersing yourself into the shopping and dining that surrounds us in the Galleria neighborhood. We thank you again for the feedback and look forward to welcoming you back. Warm Regards, Royal Sonesta Houston