Sheraton Houston Brookhollow Hotel

3.5 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Sheraton Houston Brookhollow Hotel

Situated in a vibrant urban setting, this hotel offers a striking architectural design with glass and solid panels.
Conference room with a polished table and six leather chairs, a chandelier, artwork, and city views.
Relax in our spacious lobby with comfortable seating, artwork, and lush greenery.
Enjoy cooking in this fully equipped kitchen with a long counter, wooden cabinets, and a tiled backsplash.
Relax by the pool surrounded by comfortable seating and lush greenery.

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Pool

Explore the area

Map
3000 North Loop West Frwy, Houston, TX, 77092
  • Karbach Brewing
    ‪15 min walk‬
  • Memorial Park
    ‪3 min drive‬
  • George R. Brown Convention Center
    ‪12 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

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Room options

Traditional Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 274 sq ft
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 1 Queen Bed

  • 274 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Studio Suite, 1 Double Bed

  • 365 sq ft
  • Sleeps 3
  • 1 Double Bed

Junior Studio Suite, 1 King Bed with Sofa bed

  • 365 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 332 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 332 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(32 reviews)
  • 333.7 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(25 reviews)
  • 332 sq ft
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 Queen Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Houston

Located in Lazybrook/Timbergrove within a mile (2 km) of Karbach Brewing, Sheraton Houston Brookhollow Hotel is within 2 miles (3 km) of Memorial Hermann Greater Heights Hospital. This 3.5-star hotel has 382 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Karbach Brewing - 15 min walk - 0.8 miles
  • Memorial Park - 3 min drive - 2.4 miles
  • Daikin Park - 11 min drive - 9.5 miles
  • Toyota Center - 12 min drive - 9.0 miles
  • George R. Brown Convention Center - 12 min drive - 9.9 miles

Getting around

  • Cavalcade Station - 8 min drive
  • Houston Station - 16 min drive
  • George Bush Intercontinental Airport (IAH) - 33 min drive

Restaurants

  • ‪Whataburger - ‬9 min walk
  • ‪Cheba Hut "Toasted" Subs - ‬11 min walk
  • ‪Magnol French Baking - ‬3 min drive
  • ‪Tacos A Go Go - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬7 min walk

About this property

Sheraton Houston Brookhollow Hotel

Suburban hotel with a 24-hour fitness center and a 24-hour business center
At Sheraton Houston Brookhollow Hotel, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a hot tub, conference space, and a 24-hour business center.
Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include coffee makers, free local calls, and safes. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages

English, French, Korean, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ella's Table Bar
  • Ella's Table Restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 17 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from November 27 2024 to August 1 2025 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per stay
  • 0.50 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20.00 for adults and USD 12.00 for children
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brookhollow Houston
Brookhollow Sheraton
Houston Sheraton
Sheraton Brookhollow
Sheraton Brookhollow Hotel
Sheraton Brookhollow Hotel Houston
Sheraton Brookhollow Houston
Sheraton Houston
Sheraton Houston Brookhollow
Sheraton Houston Brookhollow Hotel
Sheraton Houston Brookhollow Motel

Frequently asked questions

Is a free cancellation option available at Sheraton Houston Brookhollow Hotel?

Sheraton Houston Brookhollow Hotel offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Houston Brookhollow Hotel?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Sheraton Houston Brookhollow Hotel on Jul 31, 2025 start from $104.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Sheraton Houston Brookhollow Hotel?

This hotel is situated in Lazybrook/Timbergrove within a short 16-minute walk of Karbach Brewing. You'll also find Memorial Park and The Heights Theater within a short drive.

Is there parking available at Sheraton Houston Brookhollow Hotel?

Yes, covered self parking is offered for free at the hotel. Though parking is limited, accessible parking and free RV/bus/truck parking are also available.

Does Sheraton Houston Brookhollow Hotel have a casino at the property?

No, Sheraton Houston Brookhollow Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton Houston Brookhollow Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 10:00 PM.

Is Sheraton Houston Brookhollow Hotel good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Sheraton Houston Brookhollow Hotel?

Yes, this hotel has a spa tub.

Does Sheraton Houston Brookhollow Hotel have a restaurant that serves breakfast?

Yes, Sheraton Houston Brookhollow Hotel serves buffet breakfast for a surcharge each morning at Ella's Table Restaurant.

Will Sheraton Houston Brookhollow Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sheraton Houston Brookhollow Hotel for a fee of USD 50.00 per accommodation, per stay.

Does Sheraton Houston Brookhollow Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Sheraton Houston Brookhollow Hotel?

The closest major airport to Sheraton Houston Brookhollow Hotel is George Bush Intercontinental Airport (IAH), which is 23 mi away (33 minutes by car). Another top airport is Houston William Hobby Airport (HOU), which is located 21.3 mi away (43-minute drive).

Are there rooms with balconies at Sheraton Houston Brookhollow Hotel?

No, there aren't any guestrooms with balconies at Sheraton Houston Brookhollow Hotel.

Does Sheraton Houston Brookhollow Hotel have a wedding venue on site?

There are wedding services available at Sheraton Houston Brookhollow Hotel if that's in your vacation plans.

Sheraton Houston Brookhollow Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 508 out of 1015 reviews
Rating 8 - Good. 223 out of 1015 reviews
Rating 6 - Okay. 133 out of 1015 reviews
Rating 4 - Poor. 71 out of 1015 reviews
Rating 2 - Terrible. 80 out of 1015 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

shirin

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
location , parking lot
Stayed 2 nights in May 2025

10/10 Excellent

Roland

Traveled with family
Everything was good. Staff were helpful and professional. I wouldn’t mind staying there again in the future.
Stayed 3 nights in May 2025

8/10 Good

Paula

Stayed 1 night in Apr 2025

6/10 Okay

Kelli

Liked: Staff & service
Disliked: Property conditions & facilities
Staff is always friendly. Got assigned a room that smelled like cigarettes, the whole floor smelled like cigarettes. A bunch of (I believe to be) employees yelling at one end of the hall kept us awake. We requested a different room and that helped.
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location easy to find, friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Matilda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Ed

Stayed 1 night in Mar 2025

4/10 Poor

Raul

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful staff, awful stay.

Awful staff who were incredibly rude. Hotel had no water on the second day. Not their fault as the city shut off water to the area but no heads up, no apologies, no offer of some sort of compensation/suggestions of ways they could help and when I asked when water might be back, I was bluntly and rudely told to call the city myself if I wanted to know. In general the hotel was grotty, old and unclean but the issue with water and more to the point the treatment by staff was the part that I found totally unacceptable.
Stayed 3 nights in Apr 2025

2/10 Terrible

Jordan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst property I ever had the pleasure of staying at. First the GM Mark Clinton was not able to adhere to the Marriott’s policy’s. Secondly, the security guard started yelling at random guests and would not lower his voice. Unacceptable, I might try to give this property another shot in the future. We’ll see if they are able to change their business practices.
Stayed 1 night in Apr 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The overall stay was good other than security guard being weird
Stayed 2 nights in Mar 2025

10/10 Excellent

Jimmie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, my stay at the Sheraton Brookhollow was good. The staff was friendly and check-in was smooth. My room was clean, the bed was comfortable, and the hotel was in a convenient location. That said, a few things could have been better. Some areas of the hotel feel a little outdated, and I noticed minor maintenance issues that could use attention. Also, the noise level was a bit higher than expected at times. Still, it was a solid stay, and I’d consider coming back if I’m in the area again!
Stayed 1 night in Mar 2025

10/10 Excellent

Devuntae Finley

Stayed 3 nights in Mar 2025

10/10 Excellent

RAMON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

AURELIUS, FORT WORTH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Manuel, Santa Sana

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jan 2025

2/10 Terrible

Scott

Business traveler
Disliked: Staff & service
Disaster
Stayed 4 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to office
Stayed 3 nights in Jan 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not stay again

The room I reserved was not the room I received. I was told they were sold out of my room type and I would be given a Handicap King. I received a handicap Queen. The air conditioner sounded like a lawn mower being started every time it cut on. The pillows were non-existent. I might as well had balled up a towel and used that as a pillow. The hotel was very dim. As a solo female traveler, walking in at night with a lot of men standing around the door in a dimly lit area just feels unsafe.
Stayed 1 night in Mar 2025

2/10 Terrible

Carlos

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very bad experience at this hotel. We found bed bugs. Never booking a stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Gabby

Liked: Cleanliness, staff & service
Disliked: Amenities
It was a safe area. The hotel is outdated and going under “remodel.” You will have to ask for a fridge and microwave to be brought to your room.
Stayed 1 night in Mar 2025

10/10 Excellent

JAMES MCPHERSON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay and nice people
Stayed 4 nights in Mar 2025

10/10 Excellent

Jonathan F

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025