Loved the room, bar, close gourmet restaurant and the friendly service. We will be back!
Was a good hotel with plenty around it.
The doormen and valet staff were extremely professional and helpful. Perhaps consider lowering the volume of the music in the lobby, as it made hearing the person at the front desk difficult.
Ok
Well maintained. Great amenities. High end. Superlative staff.
The Westin was unique in that it is downtown Houston and a 2 minute walk and you are in Minute Maid Park to see the Astros play even in a crazy rain storm! The hotel is very quiet, serene and peaceful. The staff were very polite and so helpful and friendly. I certainly will return on another trip to the Westin Downtown.
It was clean but we asked for a handicap accessible shower & they couldn’t get us into such a room. So sad.
Rooms are spacious and love how close it is to ballpark. Staff was very friendly. A pool would have been a nice amenity.
It was the best night of sleeping. I so want the exact bedding-bedding, sheets,pillow and duvets. Can you help?
Courteous friendly staff. Loved the room. Woukd stay there again
It was close to everything. I wish there was a pool though.
Nice hotel and conveniently located. My biggest gripe was how bad the bathroom was. Good sized room with NO place to put my bathroom stuff. It just had a pedestal sink with no counter space. No towel bars - not for hand towels, or bath towels, so I resorted to hanging a hand towel over the flexible-arm mirror.
We never received the breakfast voucher.. staff was not friendly and they were rude.
We had a very brief but very enjoyable stay. Room was very comfortable
Located in Downtown Houston, The Westin Houston Downtown is adjacent to Minute Maid Park and within a 10-minute walk of other popular attractions like George R. Brown Convention Center. This 4-star aparthotel has 200 guestrooms and offers conveniences like 2 restaurants, a 24-hour gym, and a 24-hour business center.
Enjoy dining at Ballpark Cafe, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the aparthotel and get a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.
Each apartment is air-conditioned and has an array of amenities, including a coffee maker, free weekday newspapers, and a safe. Guests can expect to find WiFi and a 42-inch Smart TV with cable channels and pay movies. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a phone, an ironing board, and a desk.
At The Westin Houston Downtown, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 50.00 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Loved the room, bar, close gourmet restaurant and the friendly service. We will be back!
Was a good hotel with plenty around it.
Thank you for your 5 out of 5! So happy you enjoyed your stay with us, We hope to see you back with us again soon!
The doormen and valet staff were extremely professional and helpful. Perhaps consider lowering the volume of the music in the lobby, as it made hearing the person at the front desk difficult.
Thank you for your feedback, we love hearing from our guests! We do hope you decide to come back with us soon!
Ok
Good afternoon, Thank you for taking the time to let us know about your recent stay. If you could provide some insight on how we could've made your stay more to your expectations. It would be greatly appreciated.
Thank you for letting us know, that you enjoyed your stay.
Well maintained. Great amenities. High end. Superlative staff.
The Westin was unique in that it is downtown Houston and a 2 minute walk and you are in Minute Maid Park to see the Astros play even in a crazy rain storm! The hotel is very quiet, serene and peaceful. The staff were very polite and so helpful and friendly. I certainly will return on another trip to the Westin Downtown.
Thank you for your great feedback!! We appreciate your business!