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Fairfield Inn & Suites Houston Westchase

3.0 out of 5.0

Recent guest reviews

I'm staying here for the night, and I was fortunate to have the opportunity to meet Jacob, & Jazmin. They were at the front desk, and displayed exceptional determination to make our stay memorable. Jacob time and again assisted us by doing things that I'm sure housekeeping would have done (while in a men's suit). This team of Jazmin and Jacob, is really a winning combination. I wish every hotel hired personnel like them. To say that customers are family, is one thing, but to truly mean it by actions, and by going the extra mile, means something entirely different. You guys rock! Keep it up!

I lost my car and house key ring and was going crazy looking everywhere. The front desk staff members, Jacob and Jazmine, were excellent in calming me down, assuring me we would find the keys and went about locating the keys. They maintained a wonderful disposition throughout the ordeal which helped me to feel better. I can gladly say the key ring was found and a disaster averted! Thank you again Jacob and Jazmine!!! Great people really do make a difference!

Today was a spur of the moment visit to see family. We traveled from Germany and Alaska to spend time with our Grandmother. Our host(best greeter on the world) Jacob immediately greeted us upon entry. While he checked us in, he presented us with complimentary bottles of water. He even made egg pun jokes along with us while we waited. Once we settled into our room we quickly realized that we needed additional bedding for the sleeper sofa. With a swiftness Jacob responded (in less than five minutes ) to our needs. Jacobs responsive manner and politeness has completely made this stay extra enjoyable!

2 seniors from Belize , lost on the many roads at nite trying to reach the hotel. Frustrated and tired. Stopped at gas stations, other near by hotels to ask fir directions. No one knew of the place or how to get to it? So tried to call hotel directly only yo get and automatic answering machine ? Found it rested very well in a clean comfy bed. From then on our trip was super! Sam and a Linda are a great asset to Fairfield at the front desk so helpful. Will stay again if back in Houston.

I spent 2 nights here and I must say The staff is the epitome of customer Service. Just tonight Rithin and David went out of their way to make sure all 5 of us had a water and not only that made us a fresh batch of cookies. This morning the staff bent over backwards to make us feel the love I/ we will definitely w back. Thank you for such a wonderful stay Eileen Lombertino

We stayed one night at this hotel, and everything was very nice. The staff was super friendly and very helpful. The room was clean and the beds were comfortable. The breakfast was good too. We were very impressed!! My mother said she has stayed here many times in the past, and that's why she wanted to stay here on this visit.

One night stay for business. Hotel was a +35 minute drive from George Bush Airport without traffic, took almost an hour to get back to airport at 4PM on a Wednesday. There was nothing unique about this hotel - which is not a bad comment. I mean it to indicate that you get what you come to expect from Fairfield Inn. Nice, friendly staff. Clean rooms. Basic gym with three cardio machines and free weights. Breakfast was okay. Plenty of places to eat nearby. Get a recommendation from the front desk. We did not. We ended up at a local Sports Bar that I could not leave quick enough.

My fiance and I just had a well deserved 3 day wknd and while in Houston we stayed here. I can say that I wasn't disappointed in a thing! From the moment we checked in to the moment we checked out the staff was always smiling, welcoming and very helpful. Sam was the young man that checked us in and he asked if we had a preference on which floor we would like to stay. I simply told him a quiet floor, no children running the hallways and with few people as possible around us because this was a long over due wknd. He placed us on the 3rd floor which turned out to be amazingly calm and quiet! We got to our room and found a clean, well kept room with just the right amount of space for the 2 of us. The king size bed was firm with just the right amount of cushion. The bathroom looked like it had recently been remodeled. The hallways were well kept and the pool/hottub area was clean and well stocked with towels. (The only hiccup was the button you had to hold down in order to get the hot tub to kick on). Josh called us later Friday afternoon to make sure there wasn't anything we needed or anything that needed to be changed, thankfully, everything was wonderful. Linda was the manager on duty and she had come in to drop off fresh groceries for Saturday morning breakfast and upon checking in she also gave us a "Welcome bag" with bottle of water, snack mix and mints. I felt that was a nice little touch! Our morning breakfasts were wonderful. the stereo typical hot breakfast-toast, oatmeal, cereal, bagels, waffle maker (only 1 waffle iron so there was a line waiting to use it), scrambled eggs and sausage, etc. The nice thing though was the way it was all set up and the toppings that were laid out for the oatmeal were universal for cereal and my favorite kind of yogurt-Chobani! Each time we left the hotel and returned we were greeted with hellos and good byes from each staff member we came in contact with. The parking lot was clean and the lawn maintenance was well done and cared for. Although we were close to the Sam Houston Freeway and Tollway we couldn't hear the traffic. I will definitely stay here again with all my future trips to Houston!

I recently spent 49 nights at this property. Each morning I was greeted by the friendly woman who prepares the breakfast. The manager would also welcome me on most mornings. The room was always cleaned wonderfully and I was welcomed back to the hotel everyday by the warm personalities that work the front desk. Most days they have fresh baked cookies in the lobby in the late afternoon. I will be back shortly for another extended stay and look forward to seeing everyone again.

This property is well kept and boasts a friendly staff.Madilyn (spelling?) was great at check-in and had a warm smile for us. Ken, the chief engineer was always seen with a smile on his face, which is awesome! Breakfast was excellent and the dining area was well kept. We enjoyed having a mini fridge and microwave in our room. We didn't use the pool, but it looked well maintained. The fitness center was small and looked to be on the cramped side, but provided plenty of choices for me, though I didn't make time to use the facility. Our second-floor room had windows that opened, that was nice since Houston had lovely weather when we visited. I would recommend staying here for sure! Should I find myself in the same area, I would stay here again.

2400 W Sam Houston Pkwy S Houston TX

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located in Westchase, Fairfield Inn & Suites Houston Westchase is within a few miles (5 km) of sights such as Lakeside Country Club and Town and Country Village. This 80-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center. Memorial City Mall is also nearby.


Dining

Start your day off right with a free hot/cold buffet breakfast offered each morning.


Rooms

All of Fairfield Inn & Suites Houston Westchase's 80 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer spring water baths, hair dryers, and free toiletries. Minibars, coffee makers, and free weekday newspapers are also standard.


Property features

Guests of Fairfield Inn & Suites Houston Westchase have access to an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Standard Suite

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

91% of guests recommend this hotel

Total of 84 reviews