The valet and front desk were friendly. Unfortunately, we felt ignored at the pool when the waitresses came out three times and did not take our order. There was one other couple at the pool who was being serviced. After the third time the waitress left without acknowledging us, we told the front desk. The manager provided free drinks after this, but you don’t get a second chance to make a first impression. We won’t be back and I can’t recommend it to anyone.
The service was great. The room was amazing, very clean.
Located in Memorial within a short walk of Memorial City Mall, Hotel ZaZa Houston Memorial City is within 2 miles (3 km) of other popular sights such as CityCentre. This 159-room, 4-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 5:30 AM to 11:00 AM.
All 159 air-conditioned rooms feature minibars, safes, and phones. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other standard amenities include ironing boards and desks.
At Hotel ZaZa Houston Memorial City, guests enjoy a full-service spa, an outdoor pool, and a fitness center. Valet parking is available for USD 30 per night, and there's also a free area shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, a 24-hour business center, and a garden.
Thank you for your feedback!
We Love Ya At ZaZa!
We Love Ya At ZaZa!
The valet and front desk were friendly. Unfortunately, we felt ignored at the pool when the waitresses came out three times and did not take our order. There was one other couple at the pool who was being serviced. After the third time the waitress left without acknowledging us, we told the front desk. The manager provided free drinks after this, but you don’t get a second chance to make a first impression. We won’t be back and I can’t recommend it to anyone.
Thank you for your review!
Thank you for your feedback!
We Love Ya At ZaZa!
The service was great. The room was amazing, very clean.
Thank you for your review!