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Hotel ZaZa Houston Memorial City

4.0 star property
VIP Access

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Photo gallery for Hotel ZaZa Houston Memorial City

Sauna
Creator video
Terrace/patio
Flat-screen TV
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
9787 Katy Freeway, Houston, TX, 77024
  • Place, Memorial City Mall
    ‪3 min walk‬
  • Place, Memorial Hermann Memorial City Medical Center
    ‪15 min walk‬
  • Place, CityCentre
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Room, Multiple Beds

8.2 out of 10
Very good
(13 reviews)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Balcony

Standard Room, Balcony | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard Room, Balcony

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 371 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite, Balcony

8.0 out of 10
Very good
(4 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Signature Suite

  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Suite

  • City view
  • 880 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Houston

Located in Memorial within a 5-minute walk of Memorial City Mall, Hotel ZaZa Houston Memorial City is within a few miles (5 km) of other popular sights like CityCentre. This 159-room, 4-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.

What's nearby

  • Memorial City Mall - 3 min walk - 0.2 miles
  • Lucky Strike Houston - 3 min walk - 0.2 miles
  • iFLY Indoor Skydiving - Houston Memorial - 10 min walk - 0.6 miles
  • Memorial Hermann Memorial City Medical Center - 15 min walk - 0.8 miles
  • CityCentre - 2 min drive - 2.3 miles

Getting around

  • M. D. Anderson Station - 17 min drive
  • Houston William Hobby Airport (HOU) - 46 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Sarku Japan - ‬12 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Bean & Bottle - ‬3 min walk

About this property

Hotel ZaZa Houston Memorial City

At Hotel ZaZa Houston Memorial City, guests enjoy a full-service spa, an outdoor pool, and a gym. Valet parking is available for USD 46 per night, and there's also a free area shuttle. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and a 24-hour business center.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, ZaSpa. Services include massages. The spa is equipped with a sauna. The spa is open select days.

Similar properties

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The Moran CITYCENTRE
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  • Pool
  • Parking included
  • Free WiFi
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9.0 out of 10, Wonderful, 1,008 reviews
$195 nightly
The price is $229
Apr 25 - Apr 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3 mi
  • Secured, covered valet parking on site (USD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 100.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 35.89 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 25.00 per person
  • Covered valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Hotel ZaZa
ZaZa Houston Memorial City
ZaZa
Zaza Houston Memorial City
Hotel ZaZa Houston Memorial City Hotel
Hotel ZaZa Houston Memorial City Houston
Hotel ZaZa Houston Memorial City Hotel Houston

Frequently asked questions

Is a free cancellation option available at Hotel ZaZa Houston Memorial City?

Hotel ZaZa Houston Memorial City provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel ZaZa Houston Memorial City?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Hotel ZaZa Houston Memorial City on Apr 12, 2026 start from $313, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel ZaZa Houston Memorial City?

This hotel is situated in Memorial within a short 4-minute walk of Memorial City Mall. You'll also find CityCentre and Westheimer Road within a short drive.

Is parking available on site at Hotel ZaZa Houston Memorial City?

Yes, secured valet parking is offered for USD 46 per night with in/out privileges. Accessible parking is also available for guests.

Is a spa located at Hotel ZaZa Houston Memorial City?

ZaSpa is the hotel's full-service spa and services include massages. The spa is not open daily but only on select days.

Does Hotel ZaZa Houston Memorial City include a casino at the property?

No, Hotel ZaZa Houston Memorial City doesn't have a casino.

Will I find an indoor pool at Hotel ZaZa Houston Memorial City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel ZaZa Houston Memorial City?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a poolside bar.

Does Hotel ZaZa Houston Memorial City have a hot tub?

No, but this hotel does have a sauna.

Does Hotel ZaZa Houston Memorial City have a restaurant with a breakfast menu?

Yes, Hotel ZaZa Houston Memorial City serves a full breakfast each morning for a surcharge from its restaurant.

Will Hotel ZaZa Houston Memorial City allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel ZaZa Houston Memorial City for a fee of USD 100 per accommodation, per stay.

Does Hotel ZaZa Houston Memorial City have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel ZaZa Houston Memorial City?

The closest major airport to Hotel ZaZa Houston Memorial City is Houston William Hobby Airport (HOU), which is 22.8 mi away (46 minutes by car). Another top airport is George Bush Intercontinental Airport (IAH), which is located 28.5 mi away (41-minute drive).

Are there rooms with balconies that I can book at Hotel ZaZa Houston Memorial City?

Yes, some guestrooms at Hotel ZaZa Houston Memorial City offer a balcony and may feature city views.

Hotel ZaZa Houston Memorial City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 804 out of 1005 reviews
Rating 8 - Good. 122 out of 1005 reviews
Rating 6 - Okay. 30 out of 1005 reviews
Rating 4 - Poor. 22 out of 1005 reviews
Rating 2 - Terrible. 27 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Donald

Stayed 2 nights in Dec 2025

10/10 Excellent

Bradford

Stayed 2 nights in Dec 2025

10/10 Excellent

SHANNON

Traveled with group
Great
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Stayed 2 nights in Dec 2025

10/10 Excellent

Mike

Stayed 1 night in Dec 2025

10/10 Excellent

Faisal

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kelly at the front desk is fantastic
Stayed 4 nights in Dec 2025

10/10 Excellent

Igor

Stayed 1 night in Dec 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Liked: Staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay. Everyone is polite and friendly and always smiling
Stayed 1 night in Dec 2025

10/10 Excellent

Maryann

Stayed 1 night in Dec 2025

10/10 Excellent

Rakhsha

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quick customer service and location
Stayed 1 night in Dec 2025

10/10 Excellent

Kyndall

Stayed 1 night in Dec 2025

10/10 Excellent

Majid

Stayed 4 nights in Nov 2025

10/10 Excellent

Sara kate

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing, the staff were so helpful, great stay!
Stayed 3 nights in Dec 2025

8/10 Good

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Large, clean room with comfortable bed. There was a large gap under the door, and luckily my room was at the end of the hall so the hallway noise was minimal. All the staff are friendly. Will stay again and recommend Zaza Memorial if you want to avoid the Galleria mayhem.
Stayed 1 night in Dec 2025

6/10 Okay

Shane

Stayed 2 nights in Dec 2025

10/10 Excellent

Tristant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing visit! From check-in to check-out. Great location with nice shopping and restaurants within walking distance. The room was modern and felt luxurious. Great stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, amenities
The staff were very welcoming and helpful. I even helped myself to the sweet treats they had in the lobby. I appreciated the slippers, magnifying mirror, and bedside treats that awaited me in my room. Would love to stay here again!!
Stayed 1 night in Dec 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the late check in.
Stayed 1 night in Dec 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great. Service fantastic! Comfy bedding. Staff all very friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amber, Richmond

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, amazing customer service and it was so comfy.
Stayed 1 night in Dec 2025

10/10 Excellent

Horace

Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Stayed 1 night in Nov 2025

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