Bathroom floor with loose tiles. Telephone inside the room did not work to call the front desk to report that the toilet was clogged. Reported both and only the toilet was fixed. Felt runned down and in need of repairs. The hallways smell great, not the rooms. Prompt service at front desk. Parking felt safe inside a gate. Convenient to dining.
One elevator was out had to walk to room, only for it to be on other side of hotel. Once in room entrance is narrow. TV didnt work. They were easy to switch rooms with. Overall would stay again.
This hotel was disgusting …. Nowhere to the standard of your typical Marriott…hint, the Courtyard Marriott. This place has droppings and drippings on the wall, inadequate lighting in the rooms, dirty shower curtains and all. The cleaning company or personnel should be fired. We were moved rooms twice before settling in to a room that was up to standard. The manager is a nice gentlemen who compensated us, and Aiesha was extremely helpful. Do not book at this hotel
Good accommodation for the price.
Not good for the price! Thank
Leaking stained toilet, smelled like some (nonsmoking room)
The staff
I was furious. Had pain 109 dollars on line through Orbitz and when I showed up to check in after midnight my room was no longer available.had to go look for a different hotel . I. Am still waiting for my money to be put back to my account. Had used this hotel before and had a very nice experience. Which is the reason I did not mind paying 109 bucks . There are many cheap hotels around . Thanks George Deba From Texarkana texas
Staff was friendly and responsive. Sheets and towels smelled freshly laundered. Bathroom and frequently touched surfaces were apparently not cleaned or even wiped off. Found food sitting in the ice bucket from a previous customer.
The whole facility was clean and the staff was very friendly and professional.
Located in Westchase, Courtyard by Marriott Houston Westchase is adjacent to Westheimer Rd and within a mile (2 km) of Philips 66. This 153-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour gym.
Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 9:30 AM.
Guests can expect free WiFi and 32-inch LCD TVs with digital channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free weekday newspapers. Housekeeping is available on request.
At Courtyard by Marriott Houston Westchase, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 6.00 per day, and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a spa tub, meeting rooms, and conference space.
Bathroom floor with loose tiles. Telephone inside the room did not work to call the front desk to report that the toilet was clogged. Reported both and only the toilet was fixed. Felt runned down and in need of repairs. The hallways smell great, not the rooms. Prompt service at front desk. Parking felt safe inside a gate. Convenient to dining.
One elevator was out had to walk to room, only for it to be on other side of hotel. Once in room entrance is narrow. TV didnt work. They were easy to switch rooms with. Overall would stay again.
This hotel was disgusting …. Nowhere to the standard of your typical Marriott…hint, the Courtyard Marriott. This place has droppings and drippings on the wall, inadequate lighting in the rooms, dirty shower curtains and all. The cleaning company or personnel should be fired. We were moved rooms twice before settling in to a room that was up to standard. The manager is a nice gentlemen who compensated us, and Aiesha was extremely helpful. Do not book at this hotel
Good accommodation for the price.
Not good for the price! Thank
Leaking stained toilet, smelled like some (nonsmoking room)
Hello, Thank you for taking the time to give us your feedback. I have notified the housekeeping department of this issue. We are a non smoking hotel and we do our best to keep it that way. We hope you give us another chance and we hope to see you again soon!