Skip to main content
Beginning of main content

Recent guest reviews

Made for a good place to stay for my traveling purpose

Uncomfortable beds, dusty smelling room and toilet not working properly.

Very clean and up to date

This is a very nice hotel. I would definitely recommend. Rooms are very clean and had a nice set up. Renovated. Love the rooftop pool and lounge area. The lounge area is beautiful at night when the fire pits are lit. They also have a inside and outside bar area. Drinks are priced fair. I do have a couple complaints tho. No free breakfast. Just coffee and bottled water. No microwave in room. No free parking! It is a fee of $15 per day to park in parking garage with is taking out of deposit.

Had a parking garage and an interesting outdoor space. Can text them for service which is nice.

Check in was quick and swift. Hotel staff was very pleasant and accommodating. Our room was very nice, spacious and clean. The only negative was the water pressure was low and it also took some time to drain from the sink and the shower. There was standing water in the shower after each use. I did not call anyone to the room due to COVID concerns. We did not want anyone in the room while we were there and I’m sure hotel staff is careful about entering occupied rooms as well but over all we enjoyed our stay and would stay again in the future. Our son attends Rice University and the hotel overlooks the campus and it’s also a very short drive and a good walk to and from. The parking garage was only $15 a night which wasn’t too expensive and it was pretty convenient. I would recommend this hotel in downtown Houston.

The pool deck and fitness center were acceptable. I enjoyed the location. However, the restaurant was never staffed, my toilet did not flush properly, and general areas did not smell clean.

It was great they let me check-in late and I had a quick check-out process love I will be back.

A/C didn’t cool down very fast. My son was in a Handicap room that had a urine odor. A false evacuation Alarm went off at 7am.

Such a regret! I've never had a huge unenjoyable stay in a hotel! We booked this place because of the location - right next to the Methodist hospital - and also we knew we could expect a great stay at the Hilton. We were SO wrong! We paid over $175 a night; as soon as we check in, we had to pay extra for parking and for some reason they charged my card an extra $50 and I don't even know from what!!! Our room was in the 14th floor. Looked okay, but floors were dirty and tv didn't work properly... It was 8pm and a party started on the deck/bar area. Music was extremely loud and we couldn't sleep until it was almost midnight when the party was over. We were really upset and frustrated at spending this much money and felt like sleeping in a night club! Definitely not coming back! Very disrespectful with all the guests!

Staff was very courteous and helpful. Earlier check-in/ later check- out was available that was very convenient. Room was clean and spacious. Thankful for my stay there.

I like their city view room. Don’t like how there’s construction going on within the property.

Convenient and just as advertised. Very close to the hospital. Overall satisfied experience for a day checkup I had at MD Anderson. Josh

Travis St Houston TX

Hotel highlights

  • Steps from Rice University
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Texas Medical Center, Hilton Houston Plaza / Medical Center is adjacent to Rice University with other popular attractions like Houston Methodist Hospital within a couple of miles (3 km). This 3.5-star aparthotel has 225 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.


Dining

In addition to a restaurant that serves breakfast and dinner, you can also enjoy a drink at the cocktail bar. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

Each apartment features a sitting area. A plasma TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a minibar, and a coffee maker.


Property features

Guests staying at Hilton Houston Plaza / Medical Center enjoy a gym, a rooftop terrace, and free WiFi in public areas. If you drive, self parking is USD 20 per night, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Suite, 2 Double Beds, View

2 Double Beds | Sleeps 5

Room, 1 King Bed (Shower Only)

1 King Bed | Sleeps 2

Guest reviews for Hilton Houston Plaza / Medical Center

Everyone (22) Couples (6) Family (10)
4
Partner Couples

Made for a good place to stay for my traveling purpose

By on Jun 23, 2022

1
Everyone

By on Dec 22, 2021

2
Family with small children

Uncomfortable beds, dusty smelling room and toilet not working properly.

By on Sep 21, 2021

Review comment responded on Sep 21, 2021

We appreciate your feedback, Patrice. We're disappointed to learn about your experience at our hotel. It is unfortunate that our bedding and cleanliness did not exceed your expectations. We will make sure to discuss your concerns with the appropriate members of our team so that we may continue to improve.

5
Everyone

By on Jun 21, 2021

Review comment responded on Jul 5, 2021

Wow! Sounds like a great stay. Thanks for taking the time to rate your expereince.

5
Everyone

Very clean and up to date

By on Jun 2, 2021

Review comment responded on Jul 5, 2021

Thank you so much for taking the time to rate your experience. We look forward to servicing you again soon.

4
Partner Couples Friends

This is a very nice hotel. I would definitely recommend. Rooms are very clean and had a nice set up. Renovated. Love the rooftop pool and lounge area. The lounge area is beautiful at night when the fire pits are lit. They also have a inside and outside bar area. Drinks are priced fair. I do have a couple complaints tho. No free breakfast. Just coffee and bottled water. No microwave in room. No free parking! It is a fee of $15 per day to park in parking garage with is taking out of deposit.

By on May 10, 2021

Review comment responded on May 14, 2021

Thank you for providing your feedback. We offer continental breakfast options to our Gold and Diamond members. As for the parking, our rates are comparative for being located in the Medical Center. The $15 fee grants all day access. We hope to see you soon.

4
Partner Couples Family

Had a parking garage and an interesting outdoor space. Can text them for service which is nice.

By on Mar 5, 2021

Review comment responded on Mar 5, 2021

Thank you for the great rating! We look forward to seeing you in the future.

4
Partner Couples Family

Check in was quick and swift. Hotel staff was very pleasant and accommodating. Our room was very nice, spacious and clean. The only negative was the water pressure was low and it also took some time to drain from the sink and the shower. There was standing water in the shower after each use. I did not call anyone to the room due to COVID concerns. We did not want anyone in the room while we were there and I’m sure hotel staff is careful about entering occupied rooms as well but over all we enjoyed our stay and would stay again in the future. Our son attends Rice University and the hotel overlooks the campus and it’s also a very short drive and a good walk to and from. The parking garage was only $15 a night which wasn’t too expensive and it was pretty convenient. I would recommend this hotel in downtown Houston.

By on Feb 20, 2021

Review comment responded on Feb 24, 2021

Thank you for taking the time to provide your feedback. My engineering team is currently working on preventative maintenance projects at the hotel. I will share with my team the positive feedback about your check-in experience. We look forward to seeing you again!

4
Everyone

By on Feb 12, 2021

Review comment responded on Feb 23, 2021

Thank you so much for taking the time to rate your stay with us. Please feel free to give us some more information if you have time. We love that you had a good stay but we wanted to know what we needed to do for you to have a great stay.

3
Everyone

By on Jan 6, 2021

Review comment responded on Feb 4, 2021

Thank you for taking the time to rate us. We would love to hear about your experience. Can you please share details about your stay?

Hilton Houston Plaza / Medical Center

6633 Travis St, Houston, TX 77030
url importing http://www.orbitz.com/Houston-Hotels-Hilton-Houston-Plaza-/-Medical-Center.h25188-p2.Hotel-Reviews
There was an error importing /Houston-Hotels-Hilton-Houston-Plaza-/-Medical-Center.h25188-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Houston-Hotels-Hilton-Houston-Plaza-/-Medical-Center.h25188-p2.Hotel-Reviews

Frequently asked questions