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Recent guest reviews

It wasn’t so clean

I love that it’s connected to the mall and it was very clean.

The galleria mall was onsite of hotel great location

I requested connecting rooms when I booked and called a day before checking in to confirm I had connecting rooms and was told that I did. But when I checked in they could not put me in a connecting room so my husband stayed with kid in one room and I stayed in another room down the hall with my other kids. Staff could not help us because we didn’t book through them.

The fact tht you can wake up and go to the mall was a huge plus. And the hotel is located in the heart of everything! This is the only hotel I was stay at when I’m visiting the Houston area! I love it here!!

I didn’t like that there is not direct access to the hotel from the parking garage. Internet is available for an added fee

Bathroom sink knobs need cleaning underneath. Otherwise, it was nice.

Very nice and great location. We will be back to stay at the hotel

Executive King suite was spacious, clean and very nice. The bell hop was very friendly and everything was great.

They wanted to charge for room internet 15 dollars a day. In this day and age it should be free

The check in was easy and the host had a great personality(Chad). The room was beautiful with a great view and I did not hear a peep through the evening. A really nice room and hotel in general

I reserved the room several months ago. I should have had a nice view for what I paid!

Found hair strands on our bed during our stay. The room was nice. They were renovating the place during my stay. For the location. Perfect if u want to be in galleria mall. 10mins away to reliant stadium. 15 to minute maid stadium.

W Alabama St Houston TX

Hotel highlights

  • Walking distance to Westheimer Rd
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Located in The Galleria within a mile (2 km) of River Oaks District, The Westin Galleria Houston is within 2 miles (3 km) of other popular sights such as Highland Village. This 469-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free self parking. It's connected to a shopping center in central Houston and also close to Uptown Park.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Full breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

The 469 rooms are recently renovated and have an array of amenities, including refrigerators, coffee makers, and free newspapers. Guests can expect to find WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Other amenities include laptop-compatible safes, phones, and ironing boards.


Property features

At The Westin Galleria Houston, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Onsite parking is available, both free self and paid valet parking (USD 39.00 per day)—also useful is limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include conference space, a 24-hour business center, and express check-in.

Room options

Presidential Suite, 1 King Bed, Non Smoking (SW-M)

1 King Bed | Sleeps 2

Traditional Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Executive Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Executive Suite, 1 Bedroom, Non Smoking

1 Double Bed | Sleeps 3

Guest reviews for The Westin Galleria Houston

Everyone (18) Business (1) Couples (2) Family (3)
3
Everyone

By on Jun 20, 2021

4
Partner Couples

It wasn’t so clean

By on Apr 20, 2021

Review comment responded on Apr 26, 2021

Thank you for your feedback. I sincerely hope you will accept that the difficulties you experienced are certainly not reflective of our normal standards. It is a standard procedure to ensure that all our rooms are prepared prior to allocation, which includes a thorough cleaning protocol. I hope that you will not judge us solely on the basis of this particular experience.

5
Partner Couples

I love that it’s connected to the mall and it was very clean.

By on Mar 27, 2021

4
Everyone

The galleria mall was onsite of hotel great location

By on Mar 23, 2021

5
Everyone

By on Mar 8, 2021

3
Everyone

By on Jan 3, 2021

3
Family with small children

I requested connecting rooms when I booked and called a day before checking in to confirm I had connecting rooms and was told that I did. But when I checked in they could not put me in a connecting room so my husband stayed with kid in one room and I stayed in another room down the hall with my other kids. Staff could not help us because we didn’t book through them.

By on Jan 3, 2021

5
Everyone

By on Nov 26, 2020

5
Friends

The fact tht you can wake up and go to the mall was a huge plus. And the hotel is located in the heart of everything! This is the only hotel I was stay at when I’m visiting the Houston area! I love it here!!

By , from New Jersey on Oct 15, 2020

5
Everyone

By on Mar 11, 2020

The Westin Galleria Houston

5060 W Alabama St, Houston, TX 77056
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