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The Westin Galleria Houston

4.0 out of 5.0

Recent guest reviews

Found hair strands on our bed during our stay. The room was nice. They were renovating the place during my stay. For the location. Perfect if u want to be in galleria mall. 10mins away to reliant stadium. 15 to minute maid stadium.

First off wonderful staff, loved that they had cribs available for my infant. Room was clean and nice. Loved the location, you just took the elevator and walked right into the galleria. Free parking available.

Carefull with elevators ...accident on 11th floor. Hotel not following up with my report

In Houston for the first time. Staff were great to suggest dining experiences, walks and shops. Very pleasant experience all around. The building itself is aging but very clean and maintained.

The hotel is old and the service sucks.. I would not go there again.

The location could not be better. It is connected to the actual shopping center.

Nice location, easy to find parking space. Close to a shopping center.

It was a very nice hotel, and it was easy to find restaurants, etc., in the attached shopping mall

Nice hotel, convenient location. I'll book again next time I'm in town.l

Great location. Valet was quick and very helpful! Loved the conveinience to the galleria!

very well located, near galleria. I will recommend this hotel to my friends.

The Westin Galleria is a very nice hotel. It's great that it's right on top of the Galleria mall, to provide you direct easy access. I stayed there for an event taking place in their ballroom. The convenience of having my room right upstairs was well worth it. The staff was super friendly, great service, and late checkout on Sunday a total convenience. If you want to stay in the Galleria area, this is a good option. Definitely you get your money's worth.

My wife and I just returned from visiting friends who live near Huston and we stayed at the Westin Galleria. The location of this hotel was great for those shopaholics out there. You could enter into the Mall directly from the hotel. Many of the stores are a bit on the pricey side. The food court was great with several places to eat and there was an ice skating rink right in the center of the Mall. The staff was very friendly and our check in went very quickly. Our room was even available before our check in time. One thing I did not see in our room was a guide book showing where everything was located such as the pool, gym etc. but the staff was very helpful in helping us locate whatever we needed. It was a great stay and we would definitely stay there again.

This is an amazing hotel. Worth every penny! Luxe!

Great hotel! Conveniently located and beautiful. 2 thumbs up.

Cant beat the location. Obviously the shopping at the Galleria is fantastic. There are very good dining optioms at the Galleria or other fine dining options close to the hotel. Service was excellent. Housekeeping was aberage but the rest of the staff were phenomenal. The hertz counter at the hotel was a big plus.

Perfect place to stay in Houston! The room was very good and the service was excellent. More perfect for shopping, you actually live inside the mall.

I couldn't believe the deal! We had a great weekend with lots of shopping......

Excellent Location for Galleria Shopping. Very nice rooms and excellent service.

The location made our shopping trip a breeze. Room is clean and staffs are friendly.

5060 W Alabama St Houston TX

Hotel highlights

  • Walking distance to The Galleria
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

The Westin Galleria Houston places you within a 10-minute stroll of popular attractions such as Williams Tower and The Galleria. This 4-star hotel welcomes guests with 469 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. It's in central Houston and also close to Gerald D. Hines Waterwall Park and River Oaks District.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start your day off with breakfast, available for a fee.


Rooms

The Westin Galleria Houston's 469 rooms are air-conditioned and provide refrigerators, coffee makers, and free newspapers. 55-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are other standard amenities.


Property features

Guests staying at The Westin Galleria Houston enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Onsite parking is available, both free self and paid valet parking (USD 32 per night)—also useful is limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and express check-in.

Room options

Westin, Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4

Westin, Traditional Room, 1 King Bed

King 1 | Sleeps 3

Westin, Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Westin, Deluxe Room, 1 Queen Bed

Queen 1 | Sleeps 3

Guest reviews for The Westin Galleria Houston

Everyone (4) Business (8) Couples (15) Family (7) Friends (6) Other (3)
3

hair on bed

Everyone

Found hair strands on our bed during our stay. The room was nice. They were renovating the place during my stay. For the location. Perfect if u want to be in galleria mall. 10mins away to reliant stadium. 15 to minute maid stadium.

By , from texas on Nov 7, 2017

5

shop till you drop!

Everyone

First off wonderful staff, loved that they had cribs available for my infant. Room was clean and nice. Loved the location, you just took the elevator and walked right into the galleria. Free parking available.

By , from san antonio, tx on Oct 16, 2017

1

elevator accident 6 steetches

Everyone
6 stitchs

Carefull with elevators ...accident on 11th floor. Hotel not following up with my report

By , from edinburg texas on Sep 29, 2017

5
Everyone

In Houston for the first time. Staff were great to suggest dining experiences, walks and shops. Very pleasant experience all around. The building itself is aging but very clean and maintained.

By , from OR on Jul 24, 2016

Review comment responded on Jan 1, 1970

Greetings Glenda, Thank you for taking the time to provide us with feedback on your recent stay here at the Westin Galleria. We are overjoyed to hear that your stay was enhanced by our attentive team members and classic spaces. We greatly value our guests feedback as it provides us a vital tool to enhance our experience. We are honored by your 5 star review and look forward to hosting you again in the future.

1

it's was not worth the money at all....

BusinessTravelers

The hotel is old and the service sucks.. I would not go there again.

By on Aug 29, 2015

4

houston galeria

Couples

The location could not be better. It is connected to the actual shopping center.

By on Mar 18, 2015

4

a good night of sleep, a bit old hotel

BusinessTravelers

Nice location, easy to find parking space. Close to a shopping center.

By on Nov 23, 2014

4

nice location right in a shopping mall

BusinessTravelers

It was a very nice hotel, and it was easy to find restaurants, etc., in the attached shopping mall

By on Sep 26, 2014

3

good stay

BusinessTravelers

Nice hotel, convenient location. I'll book again next time I'm in town.l

By on Sep 5, 2014

4

great stay

Families

Great location. Valet was quick and very helpful! Loved the conveinience to the galleria!

By on Aug 24, 2014