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Hampton Inn Houston - Brookhollow

2.5 out of 5.0

Recent guest reviews

no fridge, no microwave, all night weird noises from the ceiling, ALL NIGHT LONG, faucet leaking all night, very bad sleep indeed, for the price I paid per night, very low maintenance, tub with marks form the leaking/dripping, ceiling with mold, etc

We were delayed by an hour and a half because of a wreck on 290. However, when we finally got to the Inn, we felt like we had arrived at home. The staff was great and the rooms were magnificent. We went to bed early and were ready to meet the world the next morning after a grand breakfast. Thanks Hampton Inn.

The hotel staff was very nice and friendly. Our room was very clean and the beds were very comfortable . I’m not sure if I accidentally chose a handicap accessible room or if it was all they had left, but I did not realize that handicap accessible rooms would not have a vanity in the bathroom. A little frustrating but we made it work.

We stay when we come in for my husband's work. I love my visits with Ms. Dee! She puts the priority back in hospilatily....makes sure you have everything you need. Janice had those wonderful warm cookies at the front desk. As always our room is comfortable, breakfast is always good and hot. See you next trip Ms. Dee!!

An enjoyable stay where the staff took good care of me to make sure everything was good and I had what I needed, Hampton Inn Brookhollow makes you feel at home and comfortable. Great Staff, quiet, and the location made it easy to get where I needed to go!

Too expensive for the area not worth staying here for 181 dollars you could get a lot better at a nicer hotel down the road . Pretty disappointed in everything there .constuction noise till late 11 pm banging of hammers

Hotel is amazing and the location is perfect because there are several restaurants nearby BUT road construction is terrible. The Lady who work as a manager is awesome!! she is a wonderful lady!! cares

Jacuzzi tub old & Rusted. phone in room didn’t work. Front desk staff was rude. Definitely not worth paying for jacuzzi suite. Overpriced. Stay away. Will not be staying here again in the future!!!!!!

Staff was friendly and helpful but the rooms were definitely lacking. No fridge or microwave. Bedding and chair were stained and not all of the lights worked. I was very unsatisfied with my experience and will not be staying at this particular location again.

We booked two rooms here for 5 days between Christmas and New Years Eve. I like to stay at Hampton Inn and I chose this location because it was closest to my in-laws. I would say this property is about average for a Hampton Inn. It seems to be a little older and shows some age in areas but it is clean and comfortable. The staff is friendly and helpful and the breakfast is great. The internet connection was a little sporadic and the Direct TV had a tendency to fade out (More of a Direct TV issue than a hotel issue). Overall it was a good stay

12909 Northwest Fwy Houston TX

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Fairbanks, Hampton Inn Houston - Brookhollow is within a 15-minute drive of popular attractions such as Memorial Park and The Galleria. This 81-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. Houston Graduate School of Theology is also nearby.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

The 81 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and free local calls. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are also standard.


Property features

Guests of Hampton Inn Houston - Brookhollow have access to an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

84.0% of guests recommend this hotel

Total of 346 reviews