Skip to main content
Beginning of main content

Recent guest reviews

The rooms are dirty and most of the hotels amenities where closed on a Sunday. I dont understand that some hotels dont have room cleaning service everyday. Also the ac is blowing right at the bed. When you call the front desk it is mostly a waiting list or it takes forever to ger a garbage emptied. I appreciate the hotel views and location. I just wished they would clean the rooms much cleaner.

Beautiful Chic hotel with clean rooms.

Asked for bathing hygiene & didn’t get it. We had to bath with shampoo

Other than the location I can nit think of a good thing to say about the hotel. the staff wasn't friendly when I checked in I asked her to repeat the information about the confusion parking situation and she got a attitude and said just download the app to pay for it. what?! So Rude! I'm not for confrontation plus I had a late flight so I just said ok miss and walked away. The room was just ok. its was more of a motel feel than hotel in my opinion. the bathroom fixtures was old and the bath tub was peeling and dropping water all night with rust stains in the tub. the furniture was old, like from the 80's. this place need renovation badddd!!. plus the mini fridge lol was packed with things just taking ups space with over priced items which we just took out and place to the side. It was just a bad experience. the pool area is tiny BEWARE. The pictures online makes this place look wayyyyyyy better than it is. Let not even talking about paying $30 bucks a day for parking all the way on the 6th floor of a garage.. I will never go back LOL.

Bathroom tub water didn’t go down, bathroom tub faucet leaked all night.

the cleanliness in the bathroom was not up to the standard of 4 star hotel.The water in the shower was quite lacking. In the room next to mine tha had a door between the 2 rooms , they were smoking marijuana and the smell penetrated my room, having to put a towel on the floor to help prevent it from happening. Breakfast does not have many options

Lack of security not a safe place however we were able to leave early without additional charges.

Exelent location the hotel very good and modern

Cute property with a lot of space. Pool is in the back and was nice and clean. I had a very relaxing weekend.

Bathtub was old and dirty. The hotel elevator was broke had to use service one and walk through a kitchen.

No good

It smells like weed, the guests are loud despite there being rule about making noise during certain hours. The police did rounds around the parking lot. It looks fancy but it isn’t. The room was never serviced

Do not clean the rooms daily due to staffing issues. Trying to get in contact with the front desk was terrible! No answer and you have to leave a message for someone to return your call just for simple items like fresh towels. Valet service was terrible. Have to wait at least 20 minutes for your car. Pool is the size of a kids bedroom!

They need to do major cleaning in the rooms and maintenance in the room it was very disappointing it was not this hotel Derek that I’m used to

It was difficult to even get a hold of front desk unless you walked down. No cleaning service unless requested 24 Hours in advance.

Parking is not free

No key for the rooms , the pictures show in the website are way better than the real rooms

West Loop S Houston TX

Hotel highlights

  • Steps from Westheimer Rd
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in The Galleria, Hotel Derek is adjacent to Westheimer Rd with other popular attractions like River Oaks District within a couple of miles (3 km). This 312-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:00 AM.


Rooms

Hotel Derek's 312 rooms provide iPod docks, minibars, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free newspapers, laptop-compatible safes, and ironing boards are other standard amenities.


Property features

At Hotel Derek, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 34.00 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include conference space, a business center, and a computer station.

Room options

Deluxe Room, 1 King Bed, City View

1 King Bed | Sleeps 3

Deluxe Room, 2 Double Beds, City View

2 Double Beds | Sleeps 4

Deluxe Room, 2 Double Beds, City View

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed, City View

1 King Bed | Sleeps 3

Guest reviews for Hotel Derek

Everyone (21) Couples (10) Family (13)
3
Business Business

The rooms are dirty and most of the hotels amenities where closed on a Sunday. I dont understand that some hotels dont have room cleaning service everyday. Also the ac is blowing right at the bed. When you call the front desk it is mostly a waiting list or it takes forever to ger a garbage emptied. I appreciate the hotel views and location. I just wished they would clean the rooms much cleaner.

By on May 4, 2022

Review comment responded on May 11, 2022

Hi Julie Ann, thank you for your feedback. I am so sorry for the level of service and cleanliness experienced. This is not the norm at Hotel Derek and we will make sure to address this with our team

5
Family with small children

Beautiful Chic hotel with clean rooms.

By on Dec 19, 2021

Review comment responded on Dec 19, 2021

Hi Hieu,Hotel Derek is so excited for the 5 star review! Hope to See yall Soon!!

3
Partner Couples

Asked for bathing hygiene & didn’t get it. We had to bath with shampoo

By on Nov 27, 2021

Review comment responded on Nov 28, 2021

Hi, thank you for your feedback. I’m sorry that your stay did not meet your expectations. This is not the norm at Hotel Derek and we will make sure to address this with our team.

1
Everyone

Other than the location I can nit think of a good thing to say about the hotel. the staff wasn't friendly when I checked in I asked her to repeat the information about the confusion parking situation and she got a attitude and said just download the app to pay for it. what?! So Rude! I'm not for confrontation plus I had a late flight so I just said ok miss and walked away. The room was just ok. its was more of a motel feel than hotel in my opinion. the bathroom fixtures was old and the bath tub was peeling and dropping water all night with rust stains in the tub. the furniture was old, like from the 80's. this place need renovation badddd!!. plus the mini fridge lol was packed with things just taking ups space with over priced items which we just took out and place to the side. It was just a bad experience. the pool area is tiny BEWARE. The pictures online makes this place look wayyyyyyy better than it is. Let not even talking about paying $30 bucks a day for parking all the way on the 6th floor of a garage.. I will never go back LOL.

By on Nov 15, 2021

Review comment responded on Nov 19, 2021

Hi Teyana, thank you for your feedback. I am so sorry for the level of service and cleanliness experienced. This is not the norm at Hotel Derek and we will make sure to address this with our team. Please feel free to reach out to me personally to further discuss your stay

2
Partner Couples

Bathroom tub water didn’t go down, bathroom tub faucet leaked all night.

By on Nov 8, 2021

Review comment responded on Nov 8, 2021

Hi, thank you for your feedback. I’m sorry that your stay did not meet your expectations. This is not the norm at Hotel Derek and we will make sure to address this with our team. Please feel free to reach out to me personally to further discuss your stay.

3
Business Business

the cleanliness in the bathroom was not up to the standard of 4 star hotel.The water in the shower was quite lacking. In the room next to mine tha had a door between the 2 rooms , they were smoking marijuana and the smell penetrated my room, having to put a towel on the floor to help prevent it from happening. Breakfast does not have many options

By on Sep 30, 2021

Review comment responded on Sep 30, 2021

Thank you for your time in providing us your feedback. I am so sorry for the level of service and cleanliness you experienced. This is not the norm at Hotel Derek and we will make sure to address this with our team. Please feel free to reach out to me personally to further discuss your stay.

1
Friends

Lack of security not a safe place however we were able to leave early without additional charges.

By on Sep 30, 2021

Review comment responded on Sep 30, 2021

Hi, thank you for your feedback. I’m sorry that your stay did not meet your expectations. This is not the norm at Hotel Derek and we will make sure to address this with our team. Please feel free to reach out to me personally to further discuss your stay.

4
Family

Exelent location the hotel very good and modern

By on Sep 28, 2021

Review comment responded on Sep 28, 2021

Thank you so much for sharing your feedback. We're tremendously happy you enjoyed your visit, and hope to have you back again soon!

1
Everyone

By on Sep 10, 2021

4
Everyone

Cute property with a lot of space. Pool is in the back and was nice and clean. I had a very relaxing weekend.

By , from Atlanta on Aug 30, 2021

Review comment responded on Sep 8, 2021

Thank you for staying with us and for taking the time to provide us with feedback. We're so glad you enjoyed your stay. We hope to see you back again soon!

url importing http://www.orbitz.com/Houston-Hotels-Hotel-Derek.h128-p2.Hotel-Reviews
There was an error importing /Houston-Hotels-Hotel-Derek.h128-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Houston-Hotels-Hotel-Derek.h128-p2.Hotel-Reviews

Frequently asked questions