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Hotel Derek

4.0 out of 5.0

Recent guest reviews

Restroom not clean and no microwave in room have to pay 35 dollars for valet ridiculous when you stay on site

Nice pool, nice lobby, nice rooms. Could use more staff.

Good location and good food and drinks. The gym was also great to use.

I did not like the surprise mandatory fees, blinking lights in elevators, potent nauseating perfume smell everywhere, no tv remote, see through curtains, expensive parking, horrible traffic, no WiFi no USB outlets no phone chargers. The facility has a cool modern eclectic vibe but is worn out. Map appears nearby Galleria but took about 15 minutes just waiting to cross intersections. Lots of road construction.

Called 10 times no one ever answered for room service Terrible service!

Towels were not picked up and room was not cleaned one day. Had to call twice and make them aware.

Think that the property is due for a face lift if it is to stay relevant.

Fantastic hotel experience. Super friendly staff, beautiful rooms and lobby. Quirky decor. Over all an outstanding experience.

2525 West Loop S Houston TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour health club

Located in The Galleria, Hotel Derek is within a few miles (5 km) of popular sights such as Memorial Park and Greenway Plaza. This 312-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour health club.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:00 AM.


Rooms

A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include an iPod dock, a minibar, and a coffee maker.


Property features

Guests staying at Hotel Derek enjoy an outdoor pool, a 24-hour health club, and free WiFi in public areas. Parking is available for USD 25.00 per night (USD 34.00 per night for valet parking), and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a computer station.

Room options

Deluxe Room, 2 Double Beds (Sky)

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed (Sky)

King 1 | Sleeps 2

Standard Room, 1 Double Bed, Accessible

Full 1 | Sleeps 2

Standard Room, 2 Double Beds, Accessible

Full 2 | Sleeps 4

Guest reviews for Hotel Derek

Everyone (67) Couples (77) Business (49) Family (33) Friends (19) Other (20)
5
Everyone

By on Sep 14, 2019

2
Partner Couples

Restroom not clean and no microwave in room have to pay 35 dollars for valet ridiculous when you stay on site

By on Sep 1, 2019

Review comment responded on Sep 11, 2019

Hi, thank you for your feedback. I am so sorry for the level of service and cleanliness experienced. This is not the norm at Hotel Derek and we will make sure to address this with our team. Please feel free to reach out to me personally to further discuss your stay. I would love the chance to make it up to you.

5
Families Families

Nice pool, nice lobby, nice rooms. Could use more staff.

By on Aug 23, 2019

Review comment responded on Aug 25, 2019

Hotel Derek loves the 5 star review and you!! We miss you both already!! We are also looking into our staffing goals as well thank you! Dennis Crawford Front Office Manager

5
Families

Good location and good food and drinks. The gym was also great to use.

By on Aug 16, 2019

Review comment responded on Aug 25, 2019

Hello!! Hotel Derek loves the 5 star review and you!! We miss you both already!!!

3
Families

I did not like the surprise mandatory fees, blinking lights in elevators, potent nauseating perfume smell everywhere, no tv remote, see through curtains, expensive parking, horrible traffic, no WiFi no USB outlets no phone chargers. The facility has a cool modern eclectic vibe but is worn out. Map appears nearby Galleria but took about 15 minutes just waiting to cross intersections. Lots of road construction.

By on Aug 12, 2019

Review comment responded on Sep 11, 2019

Hi Jeff, thank you for your feedback. I am so sorry for the level of service and disappointment in amenities you experienced. This is not the norm at Hotel Derek and we will make sure to address this with our team. Please feel free to reach out to me personally to further discuss your stay. I would love the chance to make it up to you.

1
Partner Couples

Called 10 times no one ever answered for room service Terrible service!

By on Jul 30, 2019

Review comment responded on Sep 11, 2019

Hi, I am sorry for the level of guest service experienced throughout your stay. This is not the norm at Hotel Derek and we would love for the chance to make it up to you on your next stay.

5
Everyone

By on Jul 12, 2019

4
Everyone

By on Jul 2, 2019

4
Everyone

By on Jun 21, 2019

Review comment responded on Jun 26, 2019

Hi, Hotel Derek loves the great review - and you! We miss you already!

4
Partner Couples

Towels were not picked up and room was not cleaned one day. Had to call twice and make them aware.

By on Jun 10, 2019

url importing https://www.orbitz.com/Houston-Hotels-Hotel-Derek.h128-p2.Hotel-Reviews
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.