The rooms were immaculate. Very clean and neat. The bathrooms were spotless and I’m very serious about a clean hotel bathroom. Checked the sheets And were very clean. Coronavirus obviously has certain things closed but the experience was everything.
It under construction and no amenities available due to Covid 19. They should just be closed. Why take customers.
The rooms were nice and the beds were comfortable. The negatives were that it wasn't disclosed that they are doing major renovations and all amenities are closed including the pool. The price was average, but like I said, it was a major disappointment that the pool being closed was not disclosed. John McGary tuffbeat1@aol.com
Friendly staff, clean and beds were comfortable. You cant beat the location either. Was very convenient for our trip.
Friendly staff. Room clean and no problems with our stay.
I went to Houston for my birthday, June 29-July 6. Every single day I had to ask for clean towels. I would have a clean room but no towels! After the 1st night I never received another washcloth and I asked for them specifically and the staff told me there weren't any available. I know how hotels work so when I don't have a sign on my door I expected my room to be cleaned. After a very long day I came home to a dirty room and asked how this happened? I had no clean towels and no clean sheets. The trash was still overflowing in the room. I went down and talk to the staff at the front desk and they told me housekeeping has left for the day. There was nothing they can do. This was not a relaxing stay for me. Smh
Very clean new facility with accommodating staff. Breakfast was horrible and much noise with from the roads and some loud guests next door.
Very good location. Free breakfast was nice. Awful background music in the lobby. Didn’t like the window shades. Room was comfortable. Nice beds. Overall a bit pricy, but not terribly.
Located in Westchase, Holiday Inn Express and Suites Houston Westchase - Westheimer is adjacent to Westheimer Rd and within a few miles (5 km) of Harwin Drive Shopping District. This 127-room hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.
Holiday Inn Express and Suites Houston Westchase - Westheimer's 127 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, along with 42-inch flat-screen TVs. Pillowtop beds sport premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Free local calls, laptop-compatible safes, and ironing boards are other standard amenities.
At Holiday Inn Express and Suites Houston Westchase - Westheimer, guests have access to free WiFi in public areas, a business center, and a computer station. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include express check-out, laundry facilities, and a gift shop.
The rooms were immaculate. Very clean and neat. The bathrooms were spotless and I’m very serious about a clean hotel bathroom. Checked the sheets And were very clean. Coronavirus obviously has certain things closed but the experience was everything.
It under construction and no amenities available due to Covid 19. They should just be closed. Why take customers.
Thank you Michele for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you for choosing Holiday Inn Express & Suites Houston Westchase- Westheimer. We are pleased to hear that you had an Excellent Experience!
The rooms were nice and the beds were comfortable. The negatives were that it wasn't disclosed that they are doing major renovations and all amenities are closed including the pool. The price was average, but like I said, it was a major disappointment that the pool being closed was not disclosed. John McGary tuffbeat1@aol.com
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you for choosing Holiday Inn Express & Suites Houston Westchase- Westheimer. We are pleased to hear that you had an Excellent Experience!
Friendly staff, clean and beds were comfortable. You cant beat the location either. Was very convenient for our trip.
Thank you for choosing Holiday Inn Express & Suites Houston Westchase- Westheimer. We are pleased to hear that you had an Excellent Experience!
Friendly staff. Room clean and no problems with our stay.
Thank you for choosing Holiday Inn Express & Suites Houston Westchase- Westheimer. We are pleased to hear that you had an Excellent Experience!
Thank you for choosing Holiday Inn Express & Suites Houston Westchase- Westheimer. We are pleased to hear that you had an Excellent Experience!
I went to Houston for my birthday, June 29-July 6. Every single day I had to ask for clean towels. I would have a clean room but no towels! After the 1st night I never received another washcloth and I asked for them specifically and the staff told me there weren't any available. I know how hotels work so when I don't have a sign on my door I expected my room to be cleaned. After a very long day I came home to a dirty room and asked how this happened? I had no clean towels and no clean sheets. The trash was still overflowing in the room. I went down and talk to the staff at the front desk and they told me housekeeping has left for the day. There was nothing they can do. This was not a relaxing stay for me. Smh
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Very clean new facility with accommodating staff. Breakfast was horrible and much noise with from the roads and some loud guests next door.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you for choosing Holiday Inn Express & Suites Houston Westchase- Westheimer. We are pleased to hear that you had an Excellent Experience!