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Recent guest reviews

This Sheraton offers a superior quiet room. Considering COVID, it has sad to see how they have cut back. It was hard to understand how the hotel didn't even show up on Google Maps and how Orbits and the competitors didn't list the hotel at all for several weeks while I was trying to line up my trip. I don't know who to blame for all of this. This was a quality hotel for many years with excellent service and dining. It was truly sad to see the cut backs. The staff told me that they just can't find help. OK, we all got COVID bonuses; time to help them stay in business.

Parking was easy along with getting around the hotel, bar was nice to sit an have a drink at. Staff was friendly and the hotel was clean

Room was clean and as described.

Un lugar acogedor

Best place to stay in Houston. Big rooms and clean.

Nice place for business i recommended this hotel a lot

Dog hair in the room, mildew in the bathroom, they fixed everything with caulking to cover mold

Great stay the. At and restaurants were closed for Covid though

The dog area is small and close to the road. It’s not safe at night to bring the dogs out with people speeding on the road out front.

Location good. Parking to expensive $29 per night. I just stayed one night but at the morning my room doesn’t have water pressure not even to wash my teeth. Very disappointed

Everyone was nice and the property was clean. It was also very quiet.

No one available to bring extra towels to room, pool was open, but dirty, no silverware or plastic ware available in hotel.

Walk to everything restaurants are close by the staff was very friendly and helpful

Stayed here before and I’ll stay here again gracious size room that stay clean.friendly staff. The ONLY thing I don’t like is no microwave in room

Quick access to the property and the room, butfsucet in the bathroom leaked and not able to shut off.

Amazin hotel. Very nice peple work there. Room clean and feel like home. Around hotel so many thing to do,good shopping area,food places. We just walk everywhere.

West Loop S Houston TX

Hotel highlights

  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center
  • 24-hour business center

Located in The Galleria, Sheraton Suites Houston Near The Galleria is next to Westheimer Rd and Uptown Plaza. This 283-room, 4-star hotel has a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM. Savor a meal from the comfort of your room with room service, or grab a bite to eat at the onsite restaurant.


Rooms

The 283 accommodations feature sitting areas. 48-inch LED TVs come with satellite channels and pay movies, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and safes are other standard amenities. Housekeeping is available on request.


Property features

At Sheraton Suites Houston Near The Galleria, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. If you drive, self parking is USD 29.00 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include WiFi in public areas, conference space, and a 24-hour business center.

Room options

Traditional Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Traditional Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 3

Deluxe Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Sheraton Suites Houston Near The Galleria

Everyone (23) Couples (2) Family (4) Friends (1)
4
Business Business

This Sheraton offers a superior quiet room. Considering COVID, it has sad to see how they have cut back. It was hard to understand how the hotel didn't even show up on Google Maps and how Orbits and the competitors didn't list the hotel at all for several weeks while I was trying to line up my trip. I don't know who to blame for all of this. This was a quality hotel for many years with excellent service and dining. It was truly sad to see the cut backs. The staff told me that they just can't find help. OK, we all got COVID bonuses; time to help them stay in business.

By on Aug 21, 2021

Review comment responded on Sep 2, 2021

The Staff and Management of the Sheraton Suites Houston near the Galleria would like to thank you for your feedback. Our goal is 100% Customer Satisfaction. Thank you again for your response.

5
Family

Parking was easy along with getting around the hotel, bar was nice to sit an have a drink at. Staff was friendly and the hotel was clean

By on Aug 8, 2021

Review comment responded on Aug 9, 2021

The Staff and Management of the Sheraton Suites Houston near the Galleria appreciates your feedback. Our goal is 100% Customer Satisfaction. Thank you for staying with us.

5
Partner Couples

Room was clean and as described.

By on Aug 7, 2021

Review comment responded on Aug 9, 2021

The Staff and Management of the Sheraton Suites Houston near the Galleria appreciates your feedback. Our goal is 100% Customer Satisfaction. Thank you for staying with us.

4
Everyone

Un lugar acogedor

By on Apr 6, 2021

Review comment responded on Apr 7, 2021

The Staff and Management of the Sheraton Suites Houston near the Galleria appreciates your feedback. Our goal is 100% Customer Satisfaction. Thank you again for your comments.

5
Family

Best place to stay in Houston. Big rooms and clean.

By on Mar 25, 2021

Review comment responded on Mar 29, 2021

The Staff and Management of the Sheraton Suites Houston near the Galleria appreciates your feedback. Our goal is 100% Customer Satisfaction. Thank you again for your response.

4
Everyone

By on Mar 10, 2021

Review comment responded on Mar 22, 2021

The Staff and Management of the Sheraton Suites Houston near the Galleria appreciates your recent comments. Our goal is 100% Customer Satisfaction. We apologize for any issues you may have encountered. Thank you again for four feedback.

5
Business Business

Nice place for business i recommended this hotel a lot

By on Mar 6, 2021

Review comment responded on Mar 8, 2021

The Staff and Management of the Sheraton Suites Houston near the Galleria appreciates your feedback. Our goal is 100% Customer Satisfaction.Thank you.

1
Friends Business Business

Dog hair in the room, mildew in the bathroom, they fixed everything with caulking to cover mold

By on Feb 26, 2021

Review comment responded on Mar 1, 2021

The Staff and Management of the Sheraton Suites Houston near the Galleria would like to thank you again for bringing these issues to our attention. Our goal is 100% Customer Satisfaction and Guest Room cleanliness is always a Top Priority. We apologize for any issues you encountered during your stay. The issues mentioned above have been addressed with the Senior Staff. We would like to have the opportunity to redeem ourselves. Please feel free to contact me directly for any Reservation needs you may have. Thank you.

5
Everyone

Great stay the. At and restaurants were closed for Covid though

By on Nov 21, 2020

Review comment responded on Nov 30, 2020

The Staff and Management of the Sheraton Suites Houston near the Galleria sincerely appreciates your feedback. Our goal is 100% Customer Satisfaction. Thank you

3
Everyone

The dog area is small and close to the road. It’s not safe at night to bring the dogs out with people speeding on the road out front.

By on Oct 10, 2020

Review comment responded on Oct 16, 2020

The Staff and Management of the Sheraton Suites Houston near the Galleria greatly appreciates your feedback. Our goal is 100% Customer Satisfaction. We appreciate your business and thank you for your comments.

Sheraton Suites Houston Near The Galleria

2400 West Loop S, Houston, TX 77027
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