I thought the personal note from the manager was a very nice touch. The complimentary snacks are also unique and well-received.
Had a great experience at the Lancaster! I was really impressed with the service, Great rooms and amenities. The snacks in the room weren’t an extra charge. That was a nice surprise.
Very courteous staff and wonderful ambiance. The breakfast is fantastic. Looking forward to staying here again.
Very clean rooms with very friendly support staff. Very nice breakfast. Great location downtown.
Great hotel in the middle of downtown Houston. A must stay
Staff was helpful, courteous, and professional. Room was spacious and impeccably clean. Location was close to Minute Maid park.
The service and amenities are top drawer. Nicely decorated. Complimentary snacks and drinks in your room. Great restaurant. Super responsive staff that really cares about the hotel and their guests.
The blow dryer in my room didn’t work and the shower handle was broken. Other than that, the room was excellent.
I really liked the proximity to the Alley Theater and the free shuttle that took me to dinner. The staff were always nice and accommodating. The free hot breakfast was excellent. The room was well maintained and I was amazed at how quiet it was in the room, being that it was downtown and all.
Great new sleek look. Very modern looking and comfy at the same time. Took a little while to get hot water from the shower but otherwise, very nice hotel. Highly recommended!
Nice hotel. Staff was great. My only complaint is that the room was very small. Next time I'll book a suite.
This hotel was a spectacular find! It was a wonderful break from the norm and your average chain of hotels. It was beautifully decorated and had a rich history. Very clean and amenities were plenty. The bed and linens were extremely comfortable. The front desk staff was amazing and entertaining! Extremely nice staff in the bar/bistro. Food and drinks were wonderful. Definitely will stay here again!
A lovely boutique hotel close to everything. Highly recommended
Great staff. Comfortable rooms. Amazing breakfast! Upscale and affordable!
No water pressure from the faucet on the bathroom . The water didn't run. Something was blocking the zinc.
One of the the best hotels that I have ever stayed in. I booked the hotel so that my disabled brother could have a relaxing night after our show ended and it was perfect. No stress, excellent beds, great buffet. Will stay again
The Lancaster never disappoints! We frequent Houston for theatre. They spoil us like no other place! We are greeted in the lobby with wine and cheese (or cookies and ice cold water). A boutique hotel, the Lancaster treats you like family. Chocolates on the bed, pillow spray, fresh fruit cups... always something special to welcome us! The rooms are plush and very large. The bedding is luxurious .... and the sheets - OH MY THOSE SHEETS! I travel often and can honestly say that the service I receive here at the Lancaster is beyond anything I've seen elsewhere!
First Class Hotel Period !!! From the moment we walked in (great cookies by the way) to the moment we walked out, everything was over the top and was treated like VIP. Great place to stay, convenient, comfortable & the bed is like sleeping on a cloud. Adelina, Frond Desk Manger, was awesome and sent us to Happy Hour at El Big Bad for some Tex-Mex and Infused Tequila from jump street. They shuttled us to all our events. Concierge, Bell Guy & Valet were all great & very helpful when needed and met some interesting people while visiting. Overall one of our best trips to Houston to date !!
Located in Downtown Houston, The Lancaster Hotel is within a mile (2 km) of popular sights such as Minute Maid Park and George R. Brown Convention Center. This 93-room, 4-star hotel welcomes guests with free breakfast, a 24-hour fitness center, and free in-room WiFi.
Free cooked-to-order breakfast is served each morning from 6:30 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
The Lancaster Hotel's 93 soundproofed rooms provide free minibar items, MP3 docks, and refrigerators. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include espresso makers, free newspapers, and free local calls. Weekly housekeeping is available.
Guests of The Lancaster Hotel enjoy a 24-hour fitness center, free WiFi in public areas, and a meeting room. Valet parking is available for USD 43 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Other amenities at this boutique hotel include a 24-hour business center, coffee/tea in a common area, and a computer station.
I thought the personal note from the manager was a very nice touch. The complimentary snacks are also unique and well-received.
Thank you for your review and allowing us to serve you. We look forward to hosting you again. Best to you in 2021.
Thank you so much for your 5-Star rating! We are happy to see that you enjoyed your stay and look forward to welcoming you back again soon.
Had a great experience at the Lancaster! I was really impressed with the service, Great rooms and amenities. The snacks in the room weren’t an extra charge. That was a nice surprise.
We are grateful to have had you as our guest at The Lancaster Hotel. We are happy to see that you had such a wonderful experience during your stay. Our in-room snacks are a special treat for our guests and we are glad to hear that you enjoyed them. We look forward to welcoming you back again soon.
Very courteous staff and wonderful ambiance. The breakfast is fantastic. Looking forward to staying here again.
Thank you for your 5-star rating! We are pleased to hear that you enjoyed your stay and that our staff was so courteous. Also glad that you enjoyed our delicious breakfast buffet. We look forward to welcoming you back again soon.
Very clean rooms with very friendly support staff. Very nice breakfast. Great location downtown.
Thank you for your great review. We are happy to hear that you had such a wonderful experience and that our staff was so friendly. It is amazing to hear that guest enjoy our downtown location. We look forward to welcoming you back again soon
Great hotel in the middle of downtown Houston. A must stay
Thank you for the wonderful review! We are thrilled you enjoyed your experience. We hope to welcome you back to The Lancaster again soon!
Staff was helpful, courteous, and professional. Room was spacious and impeccably clean. Location was close to Minute Maid park.
Thank you for leaving us this wonderful review. We are happy to hear that you enjoyed your stay and that the staff was so helpful. Also glad to hear that our location was so convenient for you. We look forward to welcoming you back again soon!
The service and amenities are top drawer. Nicely decorated. Complimentary snacks and drinks in your room. Great restaurant. Super responsive staff that really cares about the hotel and their guests.
Thank you for leaving us this wonderful review. We are delighted to hear that you had a fantastic stay and that our staff was so amazing. The complimentary snacks are the little extras we love to spoil our guests with. So happy that you enjoyed them! We look forward to welcoming you back again soon.
The blow dryer in my room didn’t work and the shower handle was broken. Other than that, the room was excellent.
Thank you for your feedback on your recent stay. We are happy to hear that you enjoyed your room during your stay. We are sorry to hear that your blow dryer and shower handle were broken. We strive to provide an excellent guest experience and I sincerely apologize that we did not deliver. We hope to welcome you back again.
Thank you for the review and recognizing our services and amenities. We look forward to serving you again as the New Year begins. We wish you the very best.