It's old building. In room, the air conditioner not working.
Property seems old and breakfast choices are not great.
I like the built in kitchen
Good breakfast. Sofa pullout was broken.
The staff needs to be changed or trained properly to deal with guests
Breakfast was great. Should have more variety in the convenience shop. Non caffeinated hot tea and hot cocoa would have been nice.
Great location walkable to the Galleria. Nice room!
The only actual problem that my family and I experienced and was quite disturbing is that someone came into our room while we were still sleeping in the early morning. By the time my husband got up to see who it was they had already gotten into the elevator. I’m still pretty spooked at the situation, but I’m glad that my family and I are safe.
The drain in tub dripped constantly, very annoying. Bed and pillows were not very comfortable. It was quiet and surrounding area was nice. Breakfast buffet had a nice selection.
Very nice place to stay
The hotel was in a great location. We booked a two bedroom suite and it was terribly old and dingy. The old brown furniture, old appliances, stained rug left me with a very gross feeling while sleeping
Good location!
The night shift receptionist is rude and racist to Latinos. She never wanted to give us service, whenever we have a package she told us that nothing had arrived even though when we went with the morning recepcionist she nicely give us the package. One time the rude night shift recepcionist simply ignore us because she was "busy". With guest of other races she wasn't like that It's unbelievable that a chain hotel has racist staff members.
Located in Greater Uptown, Homewood Suites by Hilton Houston Near the Galleria is within a 5-minute walk of sights such as Westheimer Rd and The Galleria. This 3-star hotel has 162 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.
Free on-the-go breakfast is included with your stay and awaits you each morning from 7:00 AM to 9:00 AM. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception on select days.
37-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include kitchens, MP3 docks, and sitting areas.
Guests of Homewood Suites by Hilton Houston Near the Galleria have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 23.00 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
It's old building. In room, the air conditioner not working.
Property seems old and breakfast choices are not great.
I like the built in kitchen
Good breakfast. Sofa pullout was broken.
The staff needs to be changed or trained properly to deal with guests
Breakfast was great. Should have more variety in the convenience shop. Non caffeinated hot tea and hot cocoa would have been nice.
