Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

2.5 star property
Hotel with free breakfast, near CityCentre

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

Exterior
Exterior
Outdoor pool
Exterior
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk

Explore the area

View in a map
10500 Katy Freeway, Houston, TX, 77043
  • Place, CityCentre
    ‪3 min walk‬
  • Place, Houston Community College - Energy Corridor
    ‪3 min walk‬
  • Place, Memorial City Mall
    ‪18 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

Standard Room

9.8 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(51 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(54 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Houston

Located in Memorial within a short walk of CityCentre, Holiday Inn Express & Suites Houston - Memorial City Centre by IHG is within a mile (2 km) of other popular sights such as Memorial City Mall. This hotel has 123 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • CityCentre - 3 min walk - 0.2 miles
  • Houston Community College - Energy Corridor - 3 min walk - 0.2 miles
  • Town and Country Village - 12 min walk - 0.7 miles
  • Memorial Hermann Memorial City Medical Center - 18 min walk - 1.0 mile
  • Memorial City Mall - 18 min walk - 1.0 mile

Getting around

  • Houston Station - 26 min drive
  • George Bush Intercontinental Airport (IAH) - 40 min drive

Restaurants

  • ‪Pluckers Wing Bar - ‬17 min walk
  • ‪Taste of Texas - ‬16 min walk
  • ‪Ojos Locos Sports Cantina - ‬3 min walk
  • ‪The Pit Room - ‬2 min drive
  • ‪Niko Niko's - ‬8 min walk

About this property

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

Hotel with free breakfast, near CityCentre
At Holiday Inn Express & Suites Houston - Memorial City Centre by IHG, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include meeting rooms, a 24-hour business center, and coffee/tea in a common area.
50-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Weekly housekeeping is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Houston W Memorial City Area Hotel
Holiday Inn Express Houston W Memorial City Area
Express Houston W Memorial Ci
Holiday Inn Express Suites Houston W Memorial City Area
Holiday Inn Express Suites Houston Memorial City Centre
Holiday Inn Express Suites Houston Memorial City Centre by IHG

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG?

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG?

As of Dec 12, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG on Dec 25, 2025 start from $110.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Holiday Inn Express & Suites Houston - Memorial City Centre by IHG?

This hotel is situated in Memorial within a short 12-minute walk of CityCentre and also 19 minutes on foot from Memorial City Mall. You'll also find Westheimer Road and Baseball USA The Yard within a short drive.

Is there parking available at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express & Suites Houston - Memorial City Centre by IHG include a casino on the premises?

No, Holiday Inn Express & Suites Houston - Memorial City Centre by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

Is Holiday Inn Express & Suites Houston - Memorial City Centre by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as an outdoor pool.

Does Holiday Inn Express & Suites Houston - Memorial City Centre by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express & Suites Houston - Memorial City Centre by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Express & Suites Houston - Memorial City Centre by IHG serves free buffet breakfast on weekday mornings from its snack bar.

Does Holiday Inn Express & Suites Houston - Memorial City Centre by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express & Suites Houston - Memorial City Centre by IHG?

The closest major airport to Holiday Inn Express & Suites Houston - Memorial City Centre by IHG is George Bush Intercontinental Airport (IAH), which is 28.3 mi away (40 minutes by car). Another top airport is Houston William Hobby Airport (HOU), which is located 24.8 mi away (47-minute drive).

Are there rooms with balconies at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG.

Reviews

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 696 out of 1004 reviews
Rating 8 - Good. 148 out of 1004 reviews
Rating 6 - Okay. 71 out of 1004 reviews
Rating 4 - Poor. 29 out of 1004 reviews
Rating 2 - Terrible. 60 out of 1004 reviews

Reviews

2/10 Terrible

Natalie

Stayed 1 night in May 2025

6/10 Okay

Roby

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Just Ok.

An ok stay. The entrance marked ENTRY was coned off and the gate locked. HOWEVER the cones were so far back from the road that I pulled in before seeing them. Then had to back out onto the 4-lane service road of Katy Freeway at 5:30p. Very dangerous move. I complained to the desk clerk and she said she’s “told them about it”. !!!! Does a family need to be rear-ended before someone rethinks this idea?
Stayed 1 night in Sep 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was excellent, just no place to dine close by.
Stayed 1 night in Sep 2025

10/10 Excellent

David, Houston

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was okay.
Stayed 1 night in Aug 2025

8/10 Good

Julia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was great staying at your hotel.

The staff at the front desk/receptionist was not friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Rudy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ronald

Stayed 1 night in Aug 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel
Stayed 1 night in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Aug 2025

6/10 Okay

Vu Ca Quoc, Auburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t blame the hotel consider how TX roads are built but it’s inconvenient to get in and out consider you would have to go 1 mile pass the hotel to make a u-turn. It’s one big one-way road… It was busy weekend due to some events. They were short staffed but the worker did her best and had to put up with a family who’s being difficult due to their poor planning.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a maintenance issue with my room initially and the front desk moved me to a different room right away. The fitness center was decent too...water, towels, treadmills, elliptical, and free weights.
Stayed 2 nights in Aug 2025

10/10 Excellent

chantitia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was so nice
Stayed 1 night in Jun 2025

6/10 Okay

Daniel

Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

6/10 Okay

Hemant, Monroe Twp

Stayed 1 night in Aug 2025

10/10 Excellent

Rahim

Stayed 1 night in Aug 2025

10/10 Excellent

Diana, san salvador

Stayed 2 nights in Aug 2025

4/10 Poor

vanessa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Unpleasant Stay

Upon arrival I went to my room to place my bags in and noticed that the restroom was unsanitized and dirty. I immediately went down within 5 mins of check in to inform customer service. She immediately took action to tell whom I assume was the manager. The manager appeared to be hesitant in responding but stated she would go up to take look at it. We left for dinner and returned about 5 - 6 hours later only to see the room had not been touched. I immediately called the front desk to inform them and was told housekeeping was not there. I advised that we would not be willing to stay in an unsanitary condition room. She did stated the only option was to move to another room but had an unpleasant attitude about it and said if you want the other room you need to come get the key because I’m deactivating the one you have. It was a total dissatisfaction to be placed in a dirty room, had to be moved at midnight after returning due to no action being taken with customer service having a not so pleasant attitude about it. Very unpleasant stay and we refuse to eat the breakfast since cleanliness didn’t appear to be important there.
Stayed 1 night in Aug 2025

8/10 Good

Zaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The coffee maker didn’t work, and went to shower and realized there was no hair dryer in my room. So if you’re on a tight schedule and budget your time, check all that stuff at night. I ended up changing coffee pots with a person two doors down because the coffee pot person didn’t come in until 9 o’clock and I had to leave here at 8:30 for a meeting.
Stayed 1 night in Aug 2025

10/10 Excellent

Javi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Zaver

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff was unresponsive, they were running out of drinking water. Breakfast was supposed to start at 7 but till 8 there was no hot breakfast. When we asked when is the breakfast going to be ready, front desk with unhappy face came out put the sign “ no hot breakfast at the moment sorry for inconvenience “ I did not expect this from this pricy hotel.
Stayed 1 night in Aug 2025

2/10 Terrible

Mfon

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 1 night in Aug 2025

10/10 Excellent

Loi

Traveled with group
Excellent overall. Just entrance and exit a little difficult
Stayed 2 nights in Aug 2025