Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

2.5 star property
Hotel with free breakfast, near CityCentre

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

Exterior
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Exterior
Outdoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk

Explore the area

View in a map
10500 Katy Freeway, Houston, TX, 77043
  • Place, CityCentre
    ‪5 min walk‬
  • Place, Memorial City Mall
    ‪18 min walk‬
  • Place, Memorial Hermann Memorial City Medical Center
    ‪18 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪35 min drive‬

Room options

Standard Room

9.8 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(50 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(54 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Houston

Located in Memorial within a short walk of CityCentre, Holiday Inn Express & Suites Houston - Memorial City Centre by IHG is within a mile (2 km) of other popular sights such as Memorial City Mall. This hotel has 123 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • CityCentre - 5 min walk - 0.3 miles
  • Town and Country Village - 13 min walk - 0.7 miles
  • Memorial City Mall - 18 min walk - 1.0 mile
  • Memorial Hermann Memorial City Medical Center - 18 min walk - 1.0 mile
  • Westheimer Road - 4 min drive - 4.0 miles

Getting around

  • Houston Station - 26 min drive
  • George Bush Intercontinental Airport (IAH) - 40 min drive

Restaurants

  • ‪Pluckers Wing Bar - ‬17 min walk
  • ‪Taste of Texas - ‬16 min walk
  • ‪The Pit Room - ‬2 min drive
  • ‪Yard House - ‬17 min walk
  • ‪Ojos Locos Sports Cantina - ‬3 min walk

About this property

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

Hotel with free breakfast, near CityCentre
At Holiday Inn Express & Suites Houston - Memorial City Centre by IHG, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, a 24-hour business center, and coffee/tea in a common area.
50-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Weekly housekeeping is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Houston W Memorial City Area Hotel
Holiday Inn Express Houston W Memorial City Area
Express Houston W Memorial Ci
Holiday Inn Express Suites Houston W Memorial City Area
Holiday Inn Express Suites Houston Memorial City Centre
Holiday Inn Express Suites Houston Memorial City Centre by IHG

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG?

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG?

As of Oct 26, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG on Nov 21, 2025 start from $129.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Holiday Inn Express & Suites Houston - Memorial City Centre by IHG?

This hotel is situated in Memorial within a short 12-minute walk of CityCentre and also 19 minutes on foot from Memorial City Mall. You'll also find Westheimer Road and Town and Country Village within a short drive.

Is parking available on site at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express & Suites Houston - Memorial City Centre by IHG include a casino on the premises?

No, Holiday Inn Express & Suites Houston - Memorial City Centre by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

Is Holiday Inn Express & Suites Houston - Memorial City Centre by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as an outdoor pool.

Are there hot tubs at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Houston - Memorial City Centre by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Express & Suites Houston - Memorial City Centre by IHG serves free buffet breakfast on weekday mornings from its snack bar.

Does Holiday Inn Express & Suites Houston - Memorial City Centre by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG though service animals are welcome.

Does Holiday Inn Express & Suites Houston - Memorial City Centre by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express & Suites Houston - Memorial City Centre by IHG?

The closest major airport to Holiday Inn Express & Suites Houston - Memorial City Centre by IHG is George Bush Intercontinental Airport (IAH), which is 28.3 mi away (40 minutes by car). Another top airport is Houston William Hobby Airport (HOU), which is located 24.8 mi away (47-minute drive).

Are there rooms with balconies at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG.

Reviews

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 693 out of 1003 reviews
Rating 8 - Good. 149 out of 1003 reviews
Rating 6 - Okay. 67 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

Reviews

2/10 Terrible

Natalie

Stayed 1 night in May 2025

10/10 Excellent

Sara

Liked: Cleanliness, property conditions & facilities, room comfort
Very clean and quiet space.
Stayed 1 night in Jul 2025

10/10 Excellent

Shayla

Stayed 1 night in May 2025

2/10 Terrible

Lloyd

Stayed 6 nights in Jul 2025

10/10 Excellent

Brayden

Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
everything was fine
Stayed 1 night in Jul 2025

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing definitely will revisit it
Stayed 2 nights in Jul 2025

10/10 Excellent

Imelda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for sons baseball games which was right down the street. I also liked the convenience of having a variety of places to shop and eat
Stayed 3 nights in Jul 2025

2/10 Terrible

Caitlyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never staying again
Stayed 1 night in Jul 2025

10/10 Excellent

Aurora

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean. Since it was close to the freeway you can hear the freeway noise.
Stayed 1 night in Jul 2025

8/10 Good

Cynthia

Stayed 2 nights in Jul 2025

10/10 Excellent

Ana, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected and worth it!
Stayed 1 night in Jul 2025

10/10 Excellent

Cristal

Stayed 1 night in Jul 2025

6/10 Okay

SANGMUN

Stayed 1 night in Jun 2025

10/10 Excellent

Nathan

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fire alarm malfunctions

This hotel is great, as far as location, comfort, cleanliless, friendliness of staff, etc. However, I think my last trip to this hotel IS my last trip to this hotel, due to there being some sort of issue with the fire alarm. My family & I have stayed here on two, separate dates that the fire alarm triggered and loudly "screamed" at us until the fire department arrived. The first incident was about a month ago, and the alarm triggered at 4 a.m. Needless to say, this didn't make for a peaceful night's sleep. The second incident, which was this morning, was at least at a decent hour (around 8 a.m.), but it is a bit unnerving when you're lathered up in the shower and the fire alarm begins blaring. I realize things malfunction sometimes, but if something happens multiple times, it REALLY needs to be tended to asap.
Stayed 1 night in Jul 2025

10/10 Excellent

Autumn

Stayed 2 nights in Jul 2025

10/10 Excellent

Wesley

Stayed 2 nights in Jul 2025

10/10 Excellent

Lucia

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jul 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family event

The staff was super awesome!!!
Stayed 1 night in Jul 2025

8/10 Good

Byron

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Talaya

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Won’t stay here again

Our first room had a really strong time smell. We were able to change rooms. The second room was much better however the person next door were smoking weed last evening. The odor was strong all the way to the elevator. We had 2 adults and 2 children and not enough towels and washcloths for everyone so we had to request more. There was a short in no the headboard so the phone and plugs didn’t work properly.
Stayed 1 night in Jul 2025

8/10 Good

Christopher, Saint

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that I was charged an extra $100 at check in and now have to wait an undetermined amount of time to be refunded. It shouldn’t take that long.
Stayed 1 night in Jun 2025