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Holiday Inn Express & Suites Houston NW/Beltway 8 West Road

2.5 out of 5.0

Recent guest reviews

Excellent reception from David. Enjoyed the fresh baked toll house cookies. Also greatly appreciated receiving a fresh water. The Decour of the entrance and the food area was outstanding. Pool area is excellent. The room was outstanding. Style of room is friendly and fresh and modern.

I definitely enjoyed my stay at this property! I was not familiar with the holiday inn express brand as i usually prefer hilton hotels, but after my experience in this hotel i have a changed outlook on the brand. The hotel is immaculately clean and the personnel were always friendly and more than willing to assist. Shantel was very friendly and pleasant.

Greatly appreciated Veronica in Housekeeping Holiday inn express on West Rd. In Houston for her patience in my delay getting out of my room . The efficiency of the staff was incredible, I was greeted numerous times by Shawnice and Mercedes. This is my fourth visit in this establishment and I will definitely be back !

When we checked and during our stay, Raven and Deysi made our experience easy and fun and were so helping with eating choices. The breakfast ladies, Ms. Joyce and Ms. Mary made breakfast fun and we felt so taken care of! Thanks for the laughs, ladies! We will stay here again!

I visited this hotel last minute for a business trip and I was extremely satisfied with the customer service! The young lady at the front counter, Raven, was of great assistance. It was my first time in Houston and wasn't familiar with the area. She printed out directions and even showed me places to visit during my brief stay! I appreciate the initiative and patience she displayed to make my time there pleasant. I look forward to visiting this hotel in the near future!

The stay at the Holiday Inn Express in Jersey Village was a great experience. The people at the front desk, especially Raven were very very nice. They went out of their way to make us have a good time and make us comfortable. They even made goodie bags because we were there to watch a baseball tournament.

I was going to MEMORIAL HERMAN HOSPITAL for out patient surgery. I chose Holiday Inn Express on West because it was easily accessible to where I needed to be. Holiday Inn Express and Suites are always my first choice when traveling. I always check out the reviews. The online reviews were excellent so that nailed down my choice. At check in Shawnice was so nice and made us feel right at home. Our suite was perfect. The room was very clean. When we checked out I needed help lifting my suitcase. Shawnice so graciously helped me. She is a jewel. I will definitely stay there again if I am in the area.❤️😀

I had stayed at this hotel during my last business trip to Houston. I am usually a bit weary of the this brand, but i was pleasantly surprised. This hotel had everything i needed for a business trip. Moreover, the staff was very welcoming and accommodating. After pulling a marathon shift on my last day, Shawnice allowed for a late checkout without hesitation! She had also booked my reservation and not only found a great room, but a week later, actually remembered our conversation! Great work Holiday Inn!

We stayed overnight after arriving at the airport. A little confusion on the shuttle but it got worked out. The rooms were clean and the hotel appeared to be pretty new. Beds were comfortable and the price was reasonable

I booked this property last minute on a quick weekend trip into Houston. At first, I was worried about the location because it did seem to be a little out the way. It turned out not to be a bad situation at all. It is about 20 minute drive from the airport and 20 minutes or so into downtown. Traffic wasn't that bad. The property appears to be new. it is very clean and well maintained. Would definitely stay here again.

9120 West Road Houston TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Northwest Houston, Holiday Inn Express & Suites Houston NW/Beltway 8 West Road is within a few miles (5 km) of sights such as Jersey Meadow Golf Course and Heron Lakes Golf Course. This 87-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. Sam Houston Race Park is also nearby.


Dining

Start your day off right with a free buffet breakfast.


Rooms

The 87 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 37-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, free local calls, and ironing boards.


Property features

At Holiday Inn Express & Suites Houston NW/Beltway 8 West Road, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is included with your stay. A multilingual staff is on hand to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a business center, and free newspapers.

Room options

Room, 1 King Bed, Non Smoking (Leisure)

King 1 | Sleeps 3

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 6

Standard Room

Queen 2 | King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 113 reviews