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Holiday Inn Express & Suites Houston NW/Beltway 8 West Road

2.5 out of 5.0

Recent guest reviews

Everything went well. Staff was very attentive, room was clean, breakfast was awesome! Overall a pleasant experience! Didn’t have any problems. Hotel is in nice area, and facility is very nice, everything went well!

Hotel was clean and the receiving staff were friendly and helpful. Twice we had to call for "extras" in the room and they hustled to replay. Great experience. Beds are comfortable and housekeeping is better than most hotels! Great job, Staff!

CNN is programmed to play on every guests tv at start up. I do not appreciate them pushing their political agenda on their guests. CNN also posting continuously in the dining room. Will never stay here again.

I would have given this hotel a five-star rating except there was a lack of enough hot water in the first room we were in. The employees here are very nice and the breakfast is good. The room itself is well appointed. They gave us an upgrade the second night we were here due to hot water issues the first night. It has easy access from Houston's 290 freeway.

It is very rare I give 5 stars to a hotel but this one deserves it! I wish all holiday inns were like this and lives up to these standards. Room is very spacious and clean, maids are expcetional, and front desk staff are very attentive. Plus they have a manager's reception which I loved, it's nice to have this option when away on business. The frozen maragitias were my favorite! Thank you for a great stay.

Recently affected by hurricane Harvey me and my family needed shelter for a few days..let me say right away when we arrived the staff was amazing..they go above and beyond to make sure we were comfortable....would definitely recommend to travelers or people just looking for a short get away..thanks to the staff and management for making my experience with Holiday Inn great...

I stayed here a couple of nights with my family because of the Hurricane Harvey evac in my area. Laura and Jonathan were very accommodating during our stay and were always fretting not only myself but other guests as well. Keep up the great work guys!

Very friendly and helpful Front Desk Clerks. The Hotel was very clean and welcoming. The beds are very comfortable with lots of pillows. Room amenities very nice, plenty of towels. Pool looked great, but, we did not use. Loved our visit

Been staying here the last few weeks. New hotel, all of the nice new features like extra plugins with usb etc. Staff, especially the front desk, are really helpful and great. I would stay here if you are in the area as it is great and not that expensive.

The staff were all very kind. Karlee Booth was exceptionally attentive and extremely gracious. She went far above & beyond the call of duty and was very accommodating to my high-maintenance needs. Thanks again for the kind words and encouragement. Thank you all! Be well and take care.

9120 West Road Houston TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Holiday Inn Express & Suites Houston NW/Beltway 8 West Road places you within a few miles (5 km) of Jersey Meadow Golf Course and Heron Lakes Golf Course. This 87-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. Sam Houston Race Park is also nearby.


Dining

Start your day off right with a free buffet breakfast.


Rooms

The 87 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 37-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, free local calls, and ironing boards.


Property features

At Holiday Inn Express & Suites Houston NW/Beltway 8 West Road, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is included with your stay. A multilingual staff is on hand to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a business center, and free newspapers.

Reviews from Trip Advisor

Trip Advisor aggregated rating

85.0% of guests recommend this hotel

Total of 126 reviews