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Holiday Inn Express & Suites Houston NW/Beltway 8 West Road

2.5 out of 5.0

Recent guest reviews

Recently affected by hurricane Harvey me and my family needed shelter for a few days..let me say right away when we arrived the staff was amazing..they go above and beyond to make sure we were comfortable....would definitely recommend to travelers or people just looking for a short get away..thanks to the staff and management for making my experience with Holiday Inn great...

I stayed here a couple of nights with my family because of the Hurricane Harvey evac in my area. Laura and Jonathan were very accommodating during our stay and were always fretting not only myself but other guests as well. Keep up the great work guys!

Very friendly and helpful Front Desk Clerks. The Hotel was very clean and welcoming. The beds are very comfortable with lots of pillows. Room amenities very nice, plenty of towels. Pool looked great, but, we did not use. Loved our visit

Been staying here the last few weeks. New hotel, all of the nice new features like extra plugins with usb etc. Staff, especially the front desk, are really helpful and great. I would stay here if you are in the area as it is great and not that expensive.

The staff were all very kind. Karlee Booth was exceptionally attentive and extremely gracious. She went far above & beyond the call of duty and was very accommodating to my high-maintenance needs. Thanks again for the kind words and encouragement. Thank you all! Be well and take care.

From the moment I arrived at the hotel I felt at home. The lovely staff at the front desk was very welcoming and helpful, whenever passing by the front desk shaniece always had a way of putting a smile on my face; whether it be a funny comment or just simply flashing her contagious smile. The breakfast staff was also very accommodating and attentive. Breakfast was always fresh and plentiful. Two thumbs up here, I will definitely stay again!

Excellent reception from David. Enjoyed the fresh baked toll house cookies. Also greatly appreciated receiving a fresh water. The Decour of the entrance and the food area was outstanding. Pool area is excellent. The room was outstanding. Style of room is friendly and fresh and modern.

I definitely enjoyed my stay at this property! I was not familiar with the holiday inn express brand as i usually prefer hilton hotels, but after my experience in this hotel i have a changed outlook on the brand. The hotel is immaculately clean and the personnel were always friendly and more than willing to assist. Shantel was very friendly and pleasant.

Greatly appreciated Veronica in Housekeeping Holiday inn express on West Rd. In Houston for her patience in my delay getting out of my room . The efficiency of the staff was incredible, I was greeted numerous times by Shawnice and Mercedes. This is my fourth visit in this establishment and I will definitely be back !

When we checked and during our stay, Raven and Deysi made our experience easy and fun and were so helping with eating choices. The breakfast ladies, Ms. Joyce and Ms. Mary made breakfast fun and we felt so taken care of! Thanks for the laughs, ladies! We will stay here again!

9120 West Road Houston TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Holiday Inn Express & Suites Houston NW/Beltway 8 West Road places you within a few miles (5 km) of Jersey Meadow Golf Course and Heron Lakes Golf Course. This 87-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. Sam Houston Race Park is also nearby.


Dining

Start your day off right with a free buffet breakfast.


Rooms

The 87 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 37-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, free local calls, and ironing boards.


Property features

At Holiday Inn Express & Suites Houston NW/Beltway 8 West Road, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is included with your stay. A multilingual staff is on hand to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a business center, and free newspapers.

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 6

Standard Room

King 1 | Queen 2 | Sleeps 4

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 119 reviews