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Recent guest reviews

I’m a traveler and stayed here over the weekend when I came with a friend. Check in was easy, the room was almost completely cleaned with the exception of some wall spots that were definitely overlooked for cleanliness….I smelled weed soon as I got off the elevators but the smell left when those guest checked out the next morning. Breakfast was delicious both mornings..so it’s worth going down from 6:30-9:30 AM to eat. Options were: sausage, bacon, biscuits & gravy, pancakes, yogurt, cereal, bagels & muffins … etc… The pool area was clean and functioning and a nice amenity. More pool towels need to be added because with two families the towels were gone. It is very close to the highway but I didn’t hear the highway noise. This hotel is off beltway 8 & 15 minutes from IAH.

This property is pretty new and is well maintained. It is a very safe location and if you need accommodations on the NW side I highly recommend it.

The property was clean. Staff was friendly. Breakfast was good. Beds were very comfy. Overall satisfied.

Keys didn't work have the time

Everything was great. Clean. Breakfast was good. Bed was comfy. Shower was hot. Staff was friendly. No problems. Will stay here again.

Very nice and clean.

It was nice. The staff was friendly and helpful with

Nice property but very poor breakfast options. Everything else was fine and comfortable

I love the rooms and the pillows. The wifi was a bit confusing but other wise it was a great stay

The facility was perfect all the way around. Thank you for letting us stay

The beer keg would not work but chicken wings were excellent

Felt welcome at check-in. Newer Holiday Inn off the expressway. Quiet and clean. Staff very nice!

Overall it was a good experience. The appearance of the hotel was what I expected of a Holiday Inn Express. I would stay here again.

Lighting in the bathroom not good but everything else was great!

What a great place to stay. The staff was friendly and helpful. The breakfast was awesome. Loved the social hour in the evening. What a prefect way to end the work day. Would definitely recommend this hotel and will stay there again when in Houston!

After a small mix up with the room the hotel clerk apologized and offered us free late check out. The pool was pleasant and the jacuzzi worked. The room was clean and the breakfast. Buffet was exceptional. The beds and bedding were very comfortable.Very decent room and courteous staff.

Well maintained, courteous staff, great breakfast, and awesome beds. Did not use, but pool looked clean and well maintained. Does not get better than that!

I stayed here on 12/30 for business. Hotel was clean, comfortable, and quiet. Nothing more I need out of a hotel.

Pros: large clean room, professional and courteous staff, relatively comfortable beds (a bit firm for my taste) Cons: limited parking in front, the location was a little out of the way and there are not many restaurants nearby. Overall, I had a pleasant and comfortable stay.

West Road Houston TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Holiday Inn Express & Suites Houston NW/Beltway 8 West Road, an IHG Hotel is located within a few miles (5 km) of Sam Houston Race Park and K1 Speed Houston. This 87-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Free buffet breakfast is included with your stay.


Rooms

Guests can expect 37-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.


Property features

At Holiday Inn Express & Suites Houston NW/Beltway 8 West Road, an IHG Hotel, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

1 King Bed | Sleeps 4

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

2 Queen Beds | Sleeps 6

Standard Room

1 Twin Bed | Sleeps 1

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 6

Guest reviews for Holiday Inn Express & Suites Houston NW/Beltway 8 West Road, an IHG Hotel

Everyone (7) Business (4) Couples (4) Family (3)
4
Friends

I’m a traveler and stayed here over the weekend when I came with a friend. Check in was easy, the room was almost completely cleaned with the exception of some wall spots that were definitely overlooked for cleanliness….I smelled weed soon as I got off the elevators but the smell left when those guest checked out the next morning. Breakfast was delicious both mornings..so it’s worth going down from 6:30-9:30 AM to eat. Options were: sausage, bacon, biscuits & gravy, pancakes, yogurt, cereal, bagels & muffins … etc… The pool area was clean and functioning and a nice amenity. More pool towels need to be added because with two families the towels were gone. It is very close to the highway but I didn’t hear the highway noise. This hotel is off beltway 8 & 15 minutes from IAH.

By on Aug 27, 2023

5
Business Business

This property is pretty new and is well maintained. It is a very safe location and if you need accommodations on the NW side I highly recommend it.

By on Aug 21, 2023

5
Partner Couples Business Business

The property was clean. Staff was friendly. Breakfast was good. Beds were very comfy. Overall satisfied.

By on Jul 22, 2023

2
Family

Keys didn't work have the time

By , from West Chester on Jun 16, 2023

5
Partner Couples Business Business

Everything was great. Clean. Breakfast was good. Bed was comfy. Shower was hot. Staff was friendly. No problems. Will stay here again.

By on May 15, 2023

Review comment responded on May 15, 2023

Hello Nydia.Thank you so much for your PERFECT score!We are happy to hear you enjoyed your stay with usand loved having you. Please come back and see us soon.

5
Everyone

Very nice and clean.

By on Apr 1, 2023

Review comment responded on Apr 6, 2023

Hello Daniel.Thank you for your PERFECT score!!We are very happy to hear you enjoyed your stay with us and loved having you. Please come back and see us soon.

5
Everyone

It was nice. The staff was friendly and helpful with

By on Mar 22, 2021

Review comment responded on Mar 28, 2021

Thank you very much for your feedback and staying with us.

4
Family Business Business

Nice property but very poor breakfast options. Everything else was fine and comfortable

By on Jan 4, 2021

Review comment responded on Jan 4, 2021

We appreciate your feedback and business. We often try new approaches to improve continental breakfast selections.

5
Everyone

I love the rooms and the pillows. The wifi was a bit confusing but other wise it was a great stay

By , from Pearl, ms on Dec 14, 2020

Review comment responded on Dec 19, 2020

Thank you for staying with us, we appreciate your feedback. Sorry to hear you had some confusion with our wifi, we are available 24 hours a day for assistance.

5
Partner Couples

The facility was perfect all the way around. Thank you for letting us stay

By on Oct 14, 2019

Review comment responded on Nov 3, 2019

Thank you very much for your feedback and for staying with us!

Holiday Inn Express & Suites Houston NW/Beltway 8 West Road, an IHG Hotel

9120 West Road, Houston, TX 77064
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