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Holiday Inn & Suites Houston NW - Willowbrook by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Houston NW - Willowbrook by IHG

Banquet hall
Exterior
Exterior
Lobby lounge
Down comforters, pillowtop beds, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
18530 State Highway 249, Houston, TX, 77070
  • Place, Houston Methodist Willowbrook Hospital
    ‪3 min walk‬
  • Place, Aerodrome
    ‪8 min walk‬
  • Place, Willowbrook Mall
    ‪18 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(24 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Transfer Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed (Additional Living Area)

Down comforters, pillowtop beds, desk, laptop workspace

Single Room, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Houston

Located in Deco, Holiday Inn & Suites Houston NW - Willowbrook by IHG is within a 5-minute walk of Houston Methodist Willowbrook Hospital and within 15 minutes of other popular attractions like Bowlero Willowbrook. This 132-room, 3-star hotel has a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Houston Methodist Willowbrook Hospital - 3 min walk - 0.2 miles
  • Aerodrome - 8 min walk - 0.5 miles
  • Bowlero Willowbrook - 10 min walk - 0.6 miles
  • Willowbrook Mall - 18 min walk - 1.0 mile
  • Mandolin Gardens Park - 4 min drive - 2.1 miles

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 27 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪It'z - ‬9 min walk
  • ‪Portillo's - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪P.F. Chang's China Bistro - ‬10 min walk

About this property

Holiday Inn & Suites Houston NW - Willowbrook by IHG

Guests of Holiday Inn & Suites Houston NW - Willowbrook by IHG have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Other amenities at this golf hotel include a conference center, a 24-hour business center, and coffee/tea in a common area.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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  • Breakfast included
  • Parking included
  • Free WiFi
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10.95 to 12.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Elevate
  • The Elevate Bar & Grill

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Indoor pool
  • Pro golf shop

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool toys

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference center (9,128 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (72 inch wide door)
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10.95 to 12.95 per person
  • In-room safe fee: USD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-3:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Houston NW Willowbrook Hotel
Holiday Inn NW Willowbrook Hotel
Holiday Inn Houston NW Willowbrook
Holiday Inn NW Willowbrook
Inn NW Willowbrook Hotel
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook an IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Houston

Frequently asked questions

Are free cancellation options available at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Holiday Inn & Suites Houston NW - Willowbrook by IHG offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

As of Feb 23, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Houston NW - Willowbrook by IHG on Mar 6, 2026 start from $95.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Holiday Inn & Suites Houston NW - Willowbrook by IHG?

This hotel is situated in Deco within a short 14-minute walk of Aerodrome and also 12 minutes on foot from Bowlero Willowbrook. You'll also find Willowbrook Mall and Vintage Park within a short drive.

Is there parking available at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn & Suites Houston NW - Willowbrook by IHG feature a casino on the premises?

No, Holiday Inn & Suites Houston NW - Willowbrook by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10 PM.

Is Holiday Inn & Suites Houston NW - Willowbrook by IHG good for couples?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as an indoor pool.

Does Holiday Inn & Suites Houston NW - Willowbrook by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn & Suites Houston NW - Willowbrook by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn & Suites Houston NW - Willowbrook by IHG serves buffet breakfast for a surcharge each morning at The Elevate Bar & Grill.

Will Holiday Inn & Suites Houston NW - Willowbrook by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn & Suites Houston NW - Willowbrook by IHG though service animals are welcome.

Does Holiday Inn & Suites Houston NW - Willowbrook by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Holiday Inn & Suites Houston NW - Willowbrook by IHG?

The closest major airport to Holiday Inn & Suites Houston NW - Willowbrook by IHG is George Bush Intercontinental Airport (IAH), which is 18.6 mi away (27 minutes by car). Another top airport is Houston William Hobby Airport (HOU), which is around 27.3 mi away.

Are there rooms with balconies at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

No, you won't find guestrooms with balconies at Holiday Inn & Suites Houston NW - Willowbrook by IHG.

Holiday Inn & Suites Houston NW - Willowbrook by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 295 out of 455 reviews
Rating 8 - Good. 93 out of 455 reviews
Rating 6 - Okay. 33 out of 455 reviews
Rating 4 - Poor. 16 out of 455 reviews
Rating 2 - Terrible. 18 out of 455 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Martin J

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Nothing unique. Ice machines didnt work. Laundry machines out of service. Breakfast came out 15 minutes late.
Stayed 1 night in Nov 2025

2/10 Terrible

Loraine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Late at night after we’d gone to sleep, we heard someone coming into our room!! The staff had assigned our room to another guest who we had to stop at the door!! This has NEVER happened to me in my entire life and was a completely horrible and scary incident!!
Stayed 1 night in Nov 2025

10/10 Excellent

Antonio

Stayed 1 night in Nov 2025

2/10 Terrible

Patricia

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff. Very rude just wanted to check in and 3 people sitting at front and had to go get a fourth then couldn’t figure out the credit card was the worse check in experience ever!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Tracey

Stayed 1 night in Nov 2025

10/10 Excellent

Kassandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and crisp
Stayed 1 night in Nov 2025

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice, we unfortunately lost power due to a storm passing through. The hotel had no generators to get things up and running. They had to prop doors overnight which was a little nerve wracking.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Stayed 2 nights in Nov 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brenda was wonderful!!
Stayed 2 nights in Oct 2025

8/10 Good

Simon

Stayed 1 night in Oct 2025

10/10 Excellent

Gloria, Cerritos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, clean and modern room, convenient location. Right off the highway and close to shopping.
Stayed 3 nights in Oct 2025

2/10 Terrible

COURTNEY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were numerous flying large cockroaches in the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came in town
Stayed 1 night in Sep 2025

8/10 Good

Vi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 2 nights in Sep 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

jayse

Stayed 2 nights in May 2025

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean and staff was friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Raghavan, Dublin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Stayed 3 nights in Jul 2025

10/10 Excellent

Fahed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was exceptionally kind, welcoming, and professional.
Stayed 1 night in Jul 2025

10/10 Excellent

Gladys

Traveled with family
Liked: Amenities
Able to check in fast and easy rooms very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean , very pleasant staff …
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and room was clean.
Stayed 5 nights in Jun 2025

10/10 Excellent

kimble

Stayed 3 nights in Jun 2025

8/10 Good

Cassy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

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