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Holiday Inn & Suites Houston NW - Willowbrook by IHG

3.0 star property
Hotel with free parking, near Willowbrook Mall

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Houston NW - Willowbrook by IHG

Exterior
Terrace/patio
Lobby lounge
Lobby
Standard Room, 2 Queen Beds | 1 bedroom, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Parking included
  • Housekeeping

Explore the area

Map
18530 State Highway 249, Houston, TX, 77070
  • Houston Methodist Willowbrook Hospital
    ‪3 min walk‬
  • Willowbrook Mall
    ‪18 min walk‬
  • Vintage Park
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪23 min drive‬

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Room options

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Transfer Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Transfer Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Suite, 1 King Bed with Sofa bed (Additional Living Area) | Living area | 42-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(17 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Houston

Located in Deco within a 5-minute walk of Houston Methodist Willowbrook Hospital, Holiday Inn & Suites Houston NW - Willowbrook by IHG is within a 15-minute stroll of Bowlero Willowbrook. This 3-star hotel has 132 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Houston Methodist Willowbrook Hospital - 3 min walk - 0.2 miles
  • Aerodrome - 8 min walk - 0.5 miles
  • Willowbrook Mall - 18 min walk - 1.0 mile
  • Vintage Park - 4 min drive - 3.0 miles
  • Sam Houston Race Park - 4 min drive - 4.0 miles

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 29 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪P.F. Chang's China Bistro - ‬10 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Panda Express - ‬20 min walk

About this property

Holiday Inn & Suites Houston NW - Willowbrook by IHG

Hotel with free parking, near Willowbrook Mall
Guests of Holiday Inn & Suites Houston NW - Willowbrook by IHG have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Other amenities at this golf hotel include a conference center, a 24-hour business center, and coffee/tea in a common area.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English, Filipino, French, Hindi, Spanish, Urdu

Similar properties

Exterior

Hyatt Place Houston NW Vintage Park

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 1,012 reviews
$103 nightly
The price is $121
Jul 6 - Jul 7
Total includes taxes and fees
Hyatt Place Houston NW Vintage Park

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10.95 to 12.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Elevate
  • The Elevate Bar & Grill

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Indoor pool
  • Pro golf shop

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • High chair
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool toys

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10.95 to 12.95 per person
  • In-room safe fee: USD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-3:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10 PM.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Houston NW Willowbrook Hotel
Holiday Inn NW Willowbrook Hotel
Holiday Inn Houston NW Willowbrook
Holiday Inn NW Willowbrook
Inn NW Willowbrook Hotel
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook an IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Houston

Frequently asked questions

Are free cancellation options available at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Holiday Inn & Suites Houston NW - Willowbrook by IHG offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What is there to do around Holiday Inn & Suites Houston NW - Willowbrook by IHG?

This hotel is situated in Deco within a short 14-minute walk of Aerodrome and also 12 minutes on foot from Bowlero Willowbrook. You'll also find Willowbrook Mall and Vintage Park within a short drive.

Is there parking available at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn & Suites Houston NW - Willowbrook by IHG feature a casino on the premises?

No, Holiday Inn & Suites Houston NW - Willowbrook by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10 PM.

Is Holiday Inn & Suites Houston NW - Willowbrook by IHG good for couples?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as an indoor pool.

Are there hot tubs at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn & Suites Houston NW - Willowbrook by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn & Suites Houston NW - Willowbrook by IHG serves buffet breakfast for a surcharge each morning at The Elevate Bar & Grill.

Will Holiday Inn & Suites Houston NW - Willowbrook by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn & Suites Houston NW - Willowbrook by IHG though service animals are welcome.

Does Holiday Inn & Suites Houston NW - Willowbrook by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Holiday Inn & Suites Houston NW - Willowbrook by IHG?

The closest major airport to Holiday Inn & Suites Houston NW - Willowbrook by IHG is George Bush Intercontinental Airport (IAH), which is 18.6 mi away (29 minutes by car). Another top airport is Houston William Hobby Airport (HOU), which is around 27.3 mi away.

Are there rooms with balconies at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn & Suites Houston NW - Willowbrook by IHG.

Holiday Inn & Suites Houston NW - Willowbrook by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 239 out of 368 reviews
Rating 8 - Good. 74 out of 368 reviews
Rating 6 - Okay. 26 out of 368 reviews
Rating 4 - Poor. 14 out of 368 reviews
Rating 2 - Terrible. 15 out of 368 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was not very comfortable but otherwise everything was good
Stayed 1 night in Mar 2025

10/10 Excellent

Super Promo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this app
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Customer Service

The staff was phenomenal! Friendly and inviting and grateful that we stayed with their establishment. I will return!!! Excellent breakfast, clean with hot food - always a plus.
Stayed 1 night in Mar 2025

10/10 Excellent

Elliot

Stayed 4 nights in Mar 2025

6/10 Okay

Narayana

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The Check-In area was clean and well kept. However, the room and the corridors were having an unique unpleasant smell.
Stayed 4 nights in Mar 2025

10/10 Excellent

Deirdre

Stayed 1 night in Mar 2025

8/10 Good

Jill

Stayed 3 nights in Mar 2025

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Pierre Eliott

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was perfect!
Stayed 3 nights in Mar 2025

4/10 Poor

Sacha

Stayed 1 night in Mar 2025

2/10 Terrible

Demetris

Stayed 3 nights in Mar 2025

8/10 Good

Bret

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, however adjacent construction made it difficult to enter. Would stay there again though!
Stayed 1 night in Mar 2025

8/10 Good

Dao

Stayed 2 nights in Feb 2025

2/10 Terrible

Reshuna

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Cleanliness

Roaches were in my room i have a video
Stayed 4 nights in Feb 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Taylor

Stayed 1 night in Feb 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, but not safe

This is a nice hotel with a lot of good amenities, but it’s not in a very safe location. Cars are being broken into overnight.
Stayed 2 nights in Feb 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Feb 2025

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Clean and comfortable room. Friendly staff. Nice bar area. Good food
Stayed 1 night in Feb 2025

10/10 Excellent

Andres Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Feb 2025

10/10 Excellent

jalinda, bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff from management to service very friendly and helpful. Very clean. Will definitely stay again if in the area.
Stayed 1 night in Feb 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Phillip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

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