Aloft Houston by the Galleria3.5 out of 5.0
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Recent guest reviews
Very comfortable stay we were sorry it haf to be short in a future trip to Houston we expect to enjoy a longer stay!!!
They charge $16 a night to park our car in the parking. They should offer it for free.
Very comfortable and quiet. Would definitely stay here again.
First, I was given a room that was already occupied luckily the current occupant was not there this could have been a dangerous situation. Secondly, the TV in the room did not work had to call service desk no one came after my call had to go downstairs to get some attention. This was a terrible experience I will never try a no name hotel again!
Old hotel! Air conditioner made noise all night, shower door would not close and water all over, the food in the lounge was bad, the salad was brown, help sucked! No one was worth the time to ask any ?2. You felt like they where there just for a paycheck. HORRIBLE!
No complaints. Clean, private and the reception area was staffed late at night.
Room was different from most traditional rooms,but nice
Overall hotel was nice, I had issues locating the front attendant at times. Great price and location!
Arrived and given a room that where the heavy mirror on the bathroom door was cracked completely in half and the mirror was deeply chipped and shattered along floor line. Bathroom door did not close completely due to poorly installed tile at base of doorway. Inside of of bathroom door had many black, smudged hand prints. Ceiling in dressing area near door was gouged in several places. Carpet in room and hallway immediately outside door had not been vacuumed. John, at the front desk, offered to give us another room and promptly brought new keys. The bathroom door in the second room also did not close (same faulty tile installation) so three people spent four days in tight quarters in a room with virtually no personal privacy. Unacceptable. The bathroom door design, with the handle mounted in a heavy mirror, is structurally disfunctional and both bathroom door handles had been relocated in the same glass, resulting in unsightly holes from the first handle location. There is no containment feature between the shower and the toilet and dressing room, resulting in shower water collecting across the floor of the toilet and dressing areas. Shoddy and cheap construction throughout. AC never cooled room below 74 degrees, which is a problem in hot, humid Houston. Having stayed in other well-designed ALofts in other cities - especially San Francisco - and booking this hotel for that reason, the Houston ALoft was a total disappointment. Hotel room doors too heavy.
Price deceptive when you realize you have to pay 16. Per day for parking.
Great home at a good price. I was able to take my dogs with me without any inconvenience. Staff were very welcoming to them. Loved the location...tons of restaurants within walking distance. I would definitely stay here again.
Great hotel for business travel accommodations in Houston Texas
Staff were super welcoming when checking in and very personable. Service was fast, quick, and easy!
Bottom line: we won't be staying here again. We aren't picky people, but we do expect a decent night's sleep in a cool, relatively quiet room. The good: Check in/out was easy. The beds and pillows were comfortable. The security guard and janitor were both exceptionally helpful and friendly. The bad: The night club next door is very loud (windows were rattling!.....no joke). The staff is lacking overall training. Basic check in/out is manageable, but ask for the dog bag they offer, ear plugs, or for someone to fix the broken air conditioning and you will get the deer in the headlights look. Elevators had broken panels with wires hanging out. Pool was undergoing rennovation. The night club is loud. Our air conditioner only worked for a couple minutes at a time and only if you opened the door first. Otherwise, it would not run for hours. No help was offered that fixed the problem. There's a lot of passing the buck going on at this hotel. The night club noise is impressive and frustrating at the same time. We asked to be moved and we're told they were full. We were also told we could have a different room the next day. When we asked the next day, they were fully booked again and had not made arrangements for us. We asked for ear plugs and it took the entire day of us revisiting the desk and 4 employees before one finally found them. Noisy, unknowledgeable staff (probably lack of training), hot, and disappointing. Did I mention noisy?
Nice hotel in quiet and georgeus are . All of you need in a intelligent comfy space.
Tidy and modern feel. Great place to stay if travelling on business and not planning on spending a lot of time in the hotel.
the room was great and looks like its a fairly new hotel. it lacks on customer service skills, also price for the night was $186.00 and it did not include breakfast. i almost forgot, when you get there the offer you valet parking but for an additional $20 and breakfast for another $15.00. I've stayed in other hotels for cheaper price a night and they always include breakfast.
Location was great, very close to galleria mall, cvs right across the street plus fabulous restaurants all around. Room was modern and simple. Beds were super cozy!! Simple, clean, cozy!
Great price..no issues. Wish they had more food options
I found this to be an excellent hotel. The other hotels in the galleria are just about $100 more per night. I enjoyed my stay here very much, and will stay here again