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Recent guest reviews

Perfect location, decent price, nice room, walking distance to everything, nice pool, and lounge areas. The staff was amazing I had no issues & everyone was so helpful. Thanks again.

I called before my check in to make sure the pool was open and I was assured that there is an indoor pool that is open. Upon my checkin I was advised the pool must be reserved and it was already booked for the day! The toilet and shower were both nasty! I had to leave.. I could not stay the entire night! Luckily, I live relatively close!

my wife and i enjoyed our stay. comfortable, clean, convenient to the community surrounding galleria in houston. if your a golfer, i strongly recommend playing memorial park gc which is located in the same community...lots of dining available.

Do not waste your time and money! The room are super small and the walls are so thin you can hear everything that’s going on on your neighbors room. The rooms are conjoining which gives me major anxiety. I booked for a king bed room, but when i arrived they only had double beds. I was told they was putting a hold for $100 which ended up being $117.21. Plus $22 parking that i wasn’t aware of until i checked out to find out about the hold. Completely annoyed! The hotel give high end prostitute vibes. To top all of that off at around 8am the housekeepers start cleaning the room and slamming doors. Because the walls are so think you hear it all! DO NOT STAY HERE.

When we arrived, none of the staff were wearing masks and continued not to while assisting us. We were put in a room with dog urine clearly on the wall and carpet. We were traveling with an infant and dog, we woke up to ants all over our babies burp cloths and feeding supplies and in our dogs belongings. We were moved to another room and staff was apologetic but the issue of quality control is still a problem. How did you miss the urine? They also admitted they knew the ants were a problem in that area. The road noise was terrible and there were a lot of motorcycle/street racing noises all night long. The other guests at the hotel were also clearly smoking in the hotel and blatantly rolling joints and smoking weed all around the garage. The hotel is not well maintained, at first glance it does not look terrible but then you notice it really is not very clean and is pretty run down. Carpet in rough shape, an offputting smell throughout, lots of dings scrapes and flaws that just haven't been addressed. Overall, I would not stay at this location and probably would not return to an Aloft again.

I had a higher expectation for the hotel. The building was dirty and in the common areas was very HOT, and it was at night when I was checking in and getting to my room.

I love everything about the room !!! And the employees are awesome!!!

Easy check in and out Beautiful views of the city

Hotel with good location, staff always willing to help, quiet and quiet place. clean rooms

They staff at the check in desk were great! We were staying at the Aloft to attend the Astros games. They were so exciting e in he World Series!

Mall, CVS, and a couple if resturants nearby so that was convenient

The shortage of washcloths was something that I didn't like. The housekeeping supervisor had a bit of attitude when I tried to communicate with her. She left a lasting impression on me. Other than that, the desk staff was very friendly. Breakfast taste kinda like the metal can it probably came from. I asked for no bacon on my sheet, yet she piled it on anyway.

The front desk employee Keith was extremely helpful and polite! I can’t remember her name but she worked with Keith Friday and Sunday morning (she had braids) she was just as helpful and polite! Aloft is a great hotel, my daughter and I enjoyed ourselves! Her favorite part was swimming late at night because the pool was open 24/7! Will definitely stay here again! 😊

The night staff is rude. The place smells of too much cleaning fluid. I stay in aloft hotels around the country - this is NOT one of the better ones

The location was great. Very conveniently located. But the hotel itself, was not impressive. The room was tiny, it didn't feel clean, the paint was bubbling up on the walls, we didn't even have a microwave, the shades weren't blackout shades, and so on. The other guests seemed to be a very rough crowd to day the least...

Westheimer Road Houston TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Indoor pool
  • 24-hour fitness center

Aloft Houston by the Galleria places you next to Westheimer Rd and within a 15-minute walk of Richmond Avenue. This 152-room, 3-star hotel has a bar/lounge, an indoor pool, and a 24-hour fitness center.


Dining

Cooked-to-order breakfast is offered for a fee each morning from 6 AM to 10 AM. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

All of Aloft Houston by the Galleria's 152 rooms are recently renovated and have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and 42-inch LCD TVs with digital channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Safes, ironing boards, and desks are also standard.


Property features

Guests staying at Aloft Houston by the Galleria enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 22 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

aloft, Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

aloft, Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Aloft Houston by the Galleria

Everyone (18) Couples (4) Family (9)
4
Family

Perfect location, decent price, nice room, walking distance to everything, nice pool, and lounge areas. The staff was amazing I had no issues & everyone was so helpful. Thanks again.

By on May 28, 2021

Review comment responded on Jun 3, 2021

Thanks for staying with us. We appreciate your feedback!

2
Family with small children

I called before my check in to make sure the pool was open and I was assured that there is an indoor pool that is open. Upon my checkin I was advised the pool must be reserved and it was already booked for the day! The toilet and shower were both nasty! I had to leave.. I could not stay the entire night! Luckily, I live relatively close!

By on Mar 21, 2021

Review comment responded on Mar 24, 2021

Thank you for your feedback. We will be addressing your concerns.

5
Family

my wife and i enjoyed our stay. comfortable, clean, convenient to the community surrounding galleria in houston. if your a golfer, i strongly recommend playing memorial park gc which is located in the same community...lots of dining available.

By on Jan 15, 2021

Review comment responded on Jan 19, 2021

Thanks for staying with us. We appreciate your feedback!

2
Partner Couples

Do not waste your time and money! The room are super small and the walls are so thin you can hear everything that’s going on on your neighbors room. The rooms are conjoining which gives me major anxiety. I booked for a king bed room, but when i arrived they only had double beds. I was told they was putting a hold for $100 which ended up being $117.21. Plus $22 parking that i wasn’t aware of until i checked out to find out about the hold. Completely annoyed! The hotel give high end prostitute vibes. To top all of that off at around 8am the housekeepers start cleaning the room and slamming doors. Because the walls are so think you hear it all! DO NOT STAY HERE.

By on Dec 20, 2020

Review comment responded on Dec 29, 2020

First and foremost, we are sorry to hear that you were not fully satisfied with your overall stay with us at the Aloft by The Galleria and would like to apologize for not exceeding your expectations.

2
Family with small children Family

When we arrived, none of the staff were wearing masks and continued not to while assisting us. We were put in a room with dog urine clearly on the wall and carpet. We were traveling with an infant and dog, we woke up to ants all over our babies burp cloths and feeding supplies and in our dogs belongings. We were moved to another room and staff was apologetic but the issue of quality control is still a problem. How did you miss the urine? They also admitted they knew the ants were a problem in that area. The road noise was terrible and there were a lot of motorcycle/street racing noises all night long. The other guests at the hotel were also clearly smoking in the hotel and blatantly rolling joints and smoking weed all around the garage. The hotel is not well maintained, at first glance it does not look terrible but then you notice it really is not very clean and is pretty run down. Carpet in rough shape, an offputting smell throughout, lots of dings scrapes and flaws that just haven't been addressed. Overall, I would not stay at this location and probably would not return to an Aloft again.

By on Oct 9, 2020

Review comment responded on Oct 12, 2020

Thank you for writing to us and giving such a comprehensive review.

2
Business Business

I had a higher expectation for the hotel. The building was dirty and in the common areas was very HOT, and it was at night when I was checking in and getting to my room.

By on Aug 12, 2020

Review comment responded on Aug 12, 2020

Thank you for taking the time to share your experience about your recent stay at our hotel.

5
Friends Family

I love everything about the room !!! And the employees are awesome!!!

By on Jun 1, 2020

Review comment responded on Jun 1, 2020

Thank you for your wonderful review! We look forward to welcoming you back soon.

5
Everyone

Easy check in and out Beautiful views of the city

By on Mar 25, 2020

Review comment responded on Mar 27, 2020

Thank you for your wonderful review! We look forward to welcoming you back soon. Warm Regards,

5
Business Business

Hotel with good location, staff always willing to help, quiet and quiet place. clean rooms

By on Mar 5, 2020

Review comment responded on Mar 7, 2020

Thank you so much for your great review. We are thrilled you enjoyed your stay. We look forward to welcoming your back in the future. Warm Regards, Baylei Williams Front desk Supervisor.

5
Everyone

By on Feb 22, 2020

Review comment responded on Feb 27, 2020

Thank you so much for your great review. We are thrilled you enjoyed your stay. We look forward to welcoming your back in the future. Warm Regards, Baylei Williams Front desk Supervisor.

Aloft Houston by the Galleria

5415 Westheimer Road, Houston, TX 77056
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