The Westin Houston, Memorial City

4.0 star property
Hotel with an outdoor pool, steps from Memorial City Mall

Choose dates to view prices

Photo gallery for The Westin Houston, Memorial City

Outdoor pool, open 6:00 AM to 11:00 PM, sun loungers
Meeting facility
1 bedroom, premium bedding, minibar, in-room safe
Outdoor pool, open 6:00 AM to 11:00 PM, sun loungers
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Parking available
  • Bar
  • Breakfast available
  • Room service

Explore the area

View in a map
945 Gessner Rd, Houston, TX, 77024
  • Place, Memorial City Mall
    ‪1 min walk‬
  • Place, Memorial Hermann Memorial City Medical Center
    ‪2 min walk‬
  • Place, CityCentre
    ‪18 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪36 min drive‬

Room options

Traditional Room, 2 Queen Beds

9.6 out of 10
Exceptional
(17 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 875 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Balcony (SW-M)

  • 875 sq ft
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Balcony, City View (SW-M)

  • 1600 sq ft
  • Sleeps 5
  • 2 Double Beds

Apartment, 1 Bedroom, Balcony (SW-M)

  • 900 sq ft
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms, Balcony (SW-M)

  • 1600 sq ft
  • Sleeps 5
  • 2 Double Beds

Apartment, 1 Bedroom, Balcony (SW-M)

  • 900 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 872 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

  • Sleeps 7
  • 2 Double Beds

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About the neighborhood

Houston

Located in Memorial, The Westin Houston, Memorial City is adjacent to Memorial City Mall and within a mile (2 km) of other popular sights like CityCentre. This 289-room, 4-star hotel has an outdoor pool along with a 24-hour gym and a hot tub.

What's nearby

  • Memorial City Mall - 1 min walk - 0.0 miles
  • Memorial Hermann Memorial City Medical Center - 2 min walk - 0.1 miles
  • CityCentre - 18 min walk - 1.0 mile
  • Town and Country Village - 3 min drive - 1.9 miles
  • Westheimer Road - 7 min drive - 4.7 miles

Getting around

  • Houston Station - 19 min drive
  • Houston William Hobby Airport (HOU) - 46 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬3 min walk
  • ‪Sarku Japan - ‬11 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Kirby Ice House Memorial - ‬7 min walk
  • ‪Haywire - ‬2 min walk

About this property

The Westin Houston, Memorial City

Hotel with an outdoor pool, steps from Memorial City Mall
Guests of The Westin Houston, Memorial City have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 40 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a hot tub, conference space, and a 24-hour business center.
Guests can expect WiFi, wired internet, and 37-inch LCD TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and bathrobes. Refrigerators, minibars, and coffee makers are other standard amenities. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 30 per day; includes in/out privileges)
  • Valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 024 Lounge
  • O-24 Grille

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business center
  • 32,223 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per night
  • Dogs only
  • 1 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 0.82 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 4 to 19 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 30 per day (in/out privileges)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Memorial Westin
Westin Houston Memorial City
Westin Memorial
Westin Memorial Hotel
Westin Memorial Hotel Houston City
The Westin Houston Memorial City Hotel Houston
Westin Houston Memorial City Hotel
The Westin Houston Memorial City
The Westin Houston Memorial City
The Westin Houston, Memorial City Hotel
The Westin Houston, Memorial City Houston
The Westin Houston, Memorial City Hotel Houston

Frequently asked questions

Are free cancellation options available at The Westin Houston, Memorial City?

The Westin Houston, Memorial City offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Westin Houston, Memorial City?

As of Oct 20, 2025, prices found for a 1-night stay for 2 adults at The Westin Houston, Memorial City on Nov 7, 2025 start from $206.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Westin Houston, Memorial City?

This hotel is situated in Memorial, just steps from Memorial City Mall. You'll also find CityCentre and Westheimer Road within a short drive.

Is there parking available at The Westin Houston, Memorial City?

Yes, valet parking is offered for USD 40 per day with in/out privileges. Accessible parking is also available for guests.

Does The Westin Houston, Memorial City have a casino on the premises?

No, The Westin Houston, Memorial City doesn't have a casino.

Will I find an indoor pool at The Westin Houston, Memorial City?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 6:00 AM and 11:00 PM.

What do couples enjoy most about The Westin Houston, Memorial City?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at The Westin Houston, Memorial City?

Yes, guests can enjoy a spa tub at this hotel.

Does The Westin Houston, Memorial City have a restaurant with a breakfast menu?

Yes, The Westin Houston, Memorial City serves continental breakfast for a surcharge on weekday mornings at O-24 Grille.

Will The Westin Houston, Memorial City allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Westin Houston, Memorial City for a fee of USD 50 per accommodation, per night.

Are there connecting rooms at The Westin Houston, Memorial City?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Westin Houston, Memorial City?

The closest major airport to The Westin Houston, Memorial City is Houston William Hobby Airport (HOU), which is 24.8 mi away (46 minutes by car). Another top airport is George Bush Intercontinental Airport (IAH), which is located 28.9 mi away (32-minute drive).

Are there rooms with balconies that I can book at The Westin Houston, Memorial City?

Yes, some guestrooms at The Westin Houston, Memorial City offer a balcony and may feature city views.

Does The Westin Houston, Memorial City offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at The Westin Houston, Memorial City.

The Westin Houston, Memorial City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 907 reviews
Rating 8 - Good. 166 out of 907 reviews
Rating 6 - Okay. 59 out of 907 reviews
Rating 4 - Poor. 25 out of 907 reviews
Rating 2 - Terrible. 25 out of 907 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

daniella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms, polite staff and in a central location . A shopping center right opposite which is great for visitors.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jia, SAN ANTONIO

Stayed 2 nights in Jul 2025

10/10 Excellent

Nichelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Overall the property was amazing. The only issue was lack of amenities over the weekend. The bar and restaurant closed at 10 pm
Stayed 1 night in Jun 2025

6/10 Okay

Abraham

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities
This is definitely not a 4-star hotel in its current state. The staff was exceptional, however, the rooms are dated and it’s clear they need renovation/ improvements. When we checked into our room, the first thing we noticed was the room had a horrible stench. We couldn’t find out where it was coming from. We ended up getting switched rooms three different times, but the smell still seemed to linger from only inside the rooms. The sheets were clearly old, and didn’t smell clean and weren’t comfortable at all. Our stay overall felt like a 3-star hotel, but we paid for 4-star hotel experience. Sadly, we will not be recommending this hotel until they decide to remodel and replace their bedding.
Stayed 1 night in Jun 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Close to everything. We will be back for sure.
Stayed 1 night in May 2025

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great as always. Excellent customer service.
Stayed 2 nights in May 2025

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Property Convenient Location. We Had a Great Night Sleep!
Stayed 1 night in May 2025

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent roof top area. And exceptional customer service
Stayed 1 night in May 2025

10/10 Excellent

James

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 2 nights in May 2025

10/10 Excellent

Timothy, Covington

Stayed 2 nights in May 2025

10/10 Excellent

Samantha, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Stayed 2 nights in Apr 2025

10/10 Excellent

David, Ventura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lisette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Keyna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and staff!
Stayed 1 night in Apr 2025

10/10 Excellent

Rodolfo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, great area.
Stayed 1 night in Mar 2025

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love it here.

Great location. Nice hotel close to shopping and great restaurants. Friendly staff. Clean rooms and comfy beds. Nice and quiet at night. We stay here a lot when I. This area of town.
Stayed 1 night in Mar 2025

10/10 Excellent

Temitope

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place!
Stayed 1 night in Mar 2025

10/10 Excellent

Satoko

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice heated pool
Stayed 2 nights in Mar 2025

10/10 Excellent

Ross

Liked: Cleanliness, property conditions & facilities
Na
Stayed 1 night in Mar 2025