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The Westin Houston, Memorial City

4.0 out of 5.0

Recent guest reviews

I had my birthday party in April, 2017 at The Westin Houston Memorial City Hotel. I want to give special thanks to Ryan Hess, The Restaurant Manager at the 024 Lounge, Kayla Huebel, Manager and the staff (Celia Flores, Viviana Racines, Jose Hurtado, Ahmed Emam, and Allyson Bucker that helped to make my birthday celebration an epic experience. I recommend this hotel to anyone who want to have a great event without any worries to contact Ryan Hess. If you planning an overnight stay contact Gia Arana, Director Front Office at the Westin. I truly thank Gia Arana for her hospitality for treating me and my guest that overnighted at the hotel like royalty. My guests also commented on how comfortable the bed slept and no one complained. As the birthday honoree, Gia was instrumental in upgrading my hotel room. I loved the spaciousness in the bedroom area and the bathroom looked like a showcase. My guest and I love the swimming pool area on the 18th floor. The area was very serene and relaxing. I love all the staff for what they done to make me feel extremely special and relaxed during my event. The staff was extremely attentive, friendly, and on top of everything from start to finish. I am looking forward to having another party at this location because the food was excellent, service was impeccable, and the ambiance radiated elegance. Ryan Hess, thanks again for helping me plan a great menu for my birthday celebration. Some of the items that were a big hit among my guest were the Shiner BBQ Pork Belly Meatballs, Whip Potato Bar, Andouille Sausage and Shrimp Jambalaya, the Dry Rub Chicken Wings and lastly but not least the tasty Banana pudding parfaits. I had the opportunity to name my signature beverage. The food and drink items are part of the major talking points still today among my family and friends. Again, Kuddos to Ryan and other chefs at the 024 Restaurant/Lounge.

Booked on a express website for a nice price for a great location off the katy freeway. Right down the street from HEB, other eating places. Also connected to Memorial Mall that has cheesecake factory and alot of other eating places in the mall. Clean and quiet room with easy access to the parking garage (extra). Free wifi. Great value for the price if you can find it. Maybe just average at the regular website price but still a good stay either way.

It's been several months since I've stayed here, so a little weekend getaway was long overdue. Work & life have been highly stressful lately, so I was very much in need of some rest & relaxation in some comfortable and beautiful surroundings. The Westin Memorial City did not disappoint. Yumei at the front desk checked me in. She was very warm and welcoming. I always prefer a room that faces towards the mall & not the freeway. I find the rooms quieter, and for some reason, the beds feel more comfortable. Unfortunately, there were no standard or deluxe king rooms available to accommodate my request. Yumei suggested that I might want to upgrade to a king suite. Since the price difference was reasonable, I went for it and I'm glad I did. The room was very beautiful, comfortable, had a great view, and was immaculate in every way. Can't rave enough about the heavenly bed and bath. Besides the room, there was a nice extra touch from management that I totally was not expecting and I must commend them for going above and beyond to make sure my stay was satisfying. I would also like to compliment the housekeeping staff. They did an amazing job and their hard work is very much appreciated. Thanks so much for the outstanding weekend!

This is an outstanding hotel in the Memorial City area of Houston. Probably the best place to stay in West Houston. The only negative is the shower with pressure so low it takes quite a will to get through. First, it has a rain shower head which looks cute but is not good for good water flow. It also has a handheld with pressure so weak it is useless. My shower may have been an exception but still, not good.

I booked the Indoor Camping Adventure package for my daughter during the Memorial Day weekend - I kept it a secret in order to surprise her. And, because Liliana (Westin Experience Specialist) went above and beyond to make everything perfect, my daughter was extremely excited with it all! From the teepee, to the stuffed armadillo, to all of the personalization for my little princess, everything was wonderful! Thank you so much to Liliana (and the rest of the Westin staff) for making it such a memorable experience!!

I work with several hotels, I can confidently say this staff is the best in the Houston area! Jeanette Pizano and Adam Rineer are on top of their game! When we have guest speakers, we book them at the Westin, they always enjoy their stay. I highly recommend having your event or staying as a guest at this hotel.

Good location convenient to I-10/Memorial area. Appreciated a starbucks inside home. Nice modern and clean. Had breakfast at the hotel which was very good but pricey ~ but not necessary out of line prices for this area however.

I stayed at the Westin recently for a professional meeting. It is a very nice modern hotel. The meeting rooms were good and all of the AV equipment provided by the hotel worked. The meals served during the meetings were good.

This is the hotel we love to stay when in Houston and visiting family. Centered 1/2 way for us between family and the downtown activities we like to do. Everyone on staff is extremely hospitable from the front desk, the restaurant, to the valet drive. Viviana who works the morning shift in the restaurant is a delight and we always ask to sit in her section when we visit. She remembers us and takes wonderful care, making us feel as valued guests. The guest rooms are spacious and offers amazing views in almost all directions no matter where or what side your room might be. The bartender in the lobby bar makes amazing craft cocktails. We even had time to relax by the outdoor pool located on the 18th floor (again with panoramic views). I find myself asking if this is a resort or a city hotel...???

The food on the 024 Grille chicken and artichoke meal with wine sauce was out of this world. There is a business room that charges a fee and Starbucks café on the 3rd floor. The rooftop pool is great and gym is really good as well. The huge mall is across the street for all of your shopping needs. I think the bar should stay open later in a big city like Houston.

945 Gessner Rd Houston TX

Hotel highlights

  • Onsite dining
  • Outdoor pool
  • Health club
  • 24-hour business center

Located in Memorial within a short walk of Memorial City Mall, The Westin Houston, Memorial City is within 2 miles (3 km) of Town and Country Village. This 289-room, 4-star hotel has conveniences like an outdoor pool, a health club, and a 24-hour business center. Lakeside Country Club is also 3.1 mi (5 km) away.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with full breakfast, available for a fee from 7 AM to 10 AM.


All 289 recently renovated rooms feature iPod docks, refrigerators, and coffee makers. 37-inch LCD TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Free newspapers, safes, and ironing boards are other standard amenities.

Property features

At The Westin Houston, Memorial City, guests enjoy features like an outdoor pool, a health club, and WiFi in public areas. Valet parking is available for USD 26 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 28 meeting rooms, a 24-hour business center, and express check-out.

Room options

Deluxe Room

King 1 | Full 2 | Sleeps 4


King 1 | Sleeps 3

Westin, Suite, 1 King Bed, Balcony

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 517 reviews