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DoubleTree by Hilton Houston Brookhollow

4.0 star property
Houston hotel in US 290 with a fitness center and a 24-hour front desk

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Photo gallery for DoubleTree by Hilton Houston Brookhollow

Lobby
Sundeck
Exterior
Room, 2 Queen Beds | Down comforters, pillowtop beds, in-room safe, laptop workspace
Lounge

Reviews

8.0

Very good

Popular amenities

  • Bar
    BarBar
  • Parking available
    Parking availableParking available
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning
  • Breakfast available
    Breakfast availableBreakfast available
  • 24/7 front desk
    24/7 front desk24/7 front desk

Explore the area

Map
12801 Northwest Fwy, Houston, TX, 77040
  • Popular LocationMemorial City Mall11 min drive
  • Popular LocationCityCentre12 min drive
  • Popular LocationBaseball USA The Yard12 min drive
  • AirportHouston, TX (IAH-George Bush Intercontinental)32 min drive

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Exterior
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8.2 out of 10, Very Good, (4182)
The price is $137
per night
$160 total
includes taxes & fees
Aug 10 - Aug 11
Club Quarters Hotel Downtown, Houston

About the neighborhood

Houston

Located in US 290, DoubleTree by Hilton Houston Brookhollow is within a 15-minute drive of popular attractions such as CityCentre and Sam Houston Race Park. This 280-room hotel has conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Memorial City Mall - 11 min drive
  • CityCentre - 12 min drive
  • Baseball USA The Yard - 12 min drive
  • Westheimer Rd - 13 min drive
  • Minute Maid Park - 16 min drive

Getting around

  • Houston Station - 20 min drive
  • The nearest major airports are:<br />George Bush Intercontinental Airport (IAH): 32-min drive, 26.5 mi/42.7 km<br /> Houston William Hobby Airport (HOU): 36-min drive, 23 mi/37.1 km<br /> Houston, TX (EFD-Ellington Field): 44-min drive, 30.9 mi/49.8 km<br /> <p></p>

Restaurants

  • ‪Chick-Fil-A - ‬20 min walk
  • ‪Whataburger - ‬17 min walk
  • ‪Jack In The Box - ‬17 min walk
  • ‪Twin Peaks - ‬15 min walk
  • ‪Jimmy John's - ‬13 min walk

About this property

DoubleTree by Hilton Houston Brookhollow

Houston hotel in US 290 with a fitness center and a 24-hour front desk
Renovated in 2019, DoubleTree by Hilton Houston Brookhollow features a gym, a conference center, and express check-out. Valet parking is available for USD 25.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include free newspapers, a terrace, and a porter/bellhop.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Coffee makers, free local calls, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 25 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend full breakfast available for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Audry Wine Room
  • Brasserie
  • Venetian Bar

Things to do

  • Designer stores
  • Gym
  • Pool

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center (25,000 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1983
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from May 23 2024 to August 31 2024 (dates subject to change).
The following facilities or services will be unavailable from March 26 2024 to June 30 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 25.00 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Crowne Plaza Northwest-Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Houston
Crowne Plaza Northwest Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Houston
Houston Crowne Plaza Northwest-Brookhollow Hotel
Hotel Crowne Plaza Northwest-Brookhollow
Crowne Plaza Northwest Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Houston
Hotel Crowne Plaza Northwest-Brookhollow Houston
Houston Crowne Plaza Northwest-Brookhollow Hotel
Hotel Crowne Plaza Northwest-Brookhollow

Frequently asked questions

What's there to see around DoubleTree by Hilton Houston Brookhollow?

This hotel is situated in US 290, close to Memorial City Mall and CityCentre. Karbach Brewing is also within a driving distance of 3.6 mi.

Will I be able to park at DoubleTree by Hilton Houston Brookhollow?

Yes, uncovered valet parking is offered for USD 25.00 per day with in/out privileges. Though parking is limited, accessible parking and electric car charging are also available.

Does DoubleTree by Hilton Houston Brookhollow include a casino?

No, DoubleTree by Hilton Houston Brookhollow doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Houston Brookhollow?

No, there is no indoor pool at this hotel. Note though that pool facilities will be unavailable from March 26 2024 until June 30 2024 (subject to change).

What do couples enjoy most about DoubleTree by Hilton Houston Brookhollow?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and private dining.

Are there hot tubs at DoubleTree by Hilton Houston Brookhollow?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton Houston Brookhollow have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Houston Brookhollow serves a full breakfast for a surcharge on weekend mornings at Brasserie.

Does DoubleTree by Hilton Houston Brookhollow allow pets to stay free of charge?

No, pets aren't allowed at DoubleTree by Hilton Houston Brookhollow though service animals are welcome.

Are there connecting rooms at DoubleTree by Hilton Houston Brookhollow?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from DoubleTree by Hilton Houston Brookhollow?

The closest major airport to DoubleTree by Hilton Houston Brookhollow is George Bush Intercontinental Airport (IAH), which is 26.5 mi away (32 minutes by car). Another top airport is Houston William Hobby Airport (HOU), which is located 23 mi away (36-minute drive).

Are there rooms with balconies at DoubleTree by Hilton Houston Brookhollow?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy pool or city views.

Does DoubleTree by Hilton Houston Brookhollow host weddings?

Take advantage of the wedding venue at DoubleTree by Hilton Houston Brookhollow if you plan to say "I do" during your trip.

DoubleTree by Hilton Houston Brookhollow Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1386 out of 2457 reviews" "
Rating 8 - Good. 337 out of 2457 reviews" "
Rating 6 - Okay. 260 out of 2457 reviews" "
Rating 4 - Poor. 196 out of 2457 reviews" "
Rating 2 - Terrible. 278 out of 2457 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in May 2024

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Kanesha

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The lobby area was very nice however when you goto your room it’s a different story the towels had hair on them and the room had a horrible smell to it. The tables in the room were very dusty and the baseboards in the bathroom and room were very nasty stains on the walls and shower glass was dirty , this was my first time staying at this hotel and will be my last I would not recommend anyone who likes a really nice upscale hotel to stay here.
Stayed 1 night in Apr 2024

2/10 Terrible

Rudibeth

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I called before booking this hotel and asked if the pool was open and they said yes. When we get there, the pool was completely closed and we were told it was “under construction”. This was a lie. The hotel is going through a lawsuit and it’s all over the news as to what happened in the pool. It was absolutely horrible. The hotel should not haven been opened after what had happened. Never booking here again. Bartender at the hotel bar was absolutely phenomenal though. Only good thing about this hotel.
Stayed 4 nights in Apr 2024

6/10 Okay

Joyce

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Deondrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

4/10 Poor

Jaleshia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The overall inside downstairs was beautiful and the staff were friendly. The downfall was in the room itself. The shower had mold in the bottom corner. The sink water never got hot and it drained slowly. The bed and tv were awkwardly placed. The tv was on the far right and the bed was on the far left so it made it difficult watching tv. Then by the ice machine the floor was very dirty.
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Beautiful hotel!
Stayed 1 night in Apr 2024

10/10 Excellent

Lesly

Traveled with family
Liked: Cleanliness, property conditions & facilities
The pool was closed but the receptionist was so nice & gave us permission to use the sister hotel’s pool next door
Stayed 2 nights in Apr 2024

10/10 Excellent

Jamaica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was pretty
Stayed 3 nights in Apr 2024

6/10 Okay

Marcayla

Traveled with partner
The pool was closed , the elevator wasn’t working all the time
Stayed 3 nights in Apr 2024

8/10 Good

Katie

Traveled with partner
Liked: Cleanliness
We were worried about the place based on some of the reviews, but other than being extremely dated, the hotel was very clean and was perfectly fine for the overnight trip we had there. The parking lot was gated and had a parking attendant stationed.
Stayed 1 night in Apr 2024

2/10 Terrible

Angela

Stayed 3 nights in Apr 2024

10/10 Excellent

Sekayi

Stayed 3 nights in Apr 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Elevator didn’t work
Stayed 2 nights in Apr 2024

8/10 Good

Pierre R.

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Ok stay for a weekend!
I would’ve given a rating of five stars, but it was not disclosed that there was a $10 per day parking fee and also the elevators at times were broken or shut down, which was a total inconvenience. Other than that the rooms were comfortable, clean and the air conditioner worked accordingly.
Stayed 2 nights in Apr 2024

8/10 Good

Ashanti, Fort Myers

Liked: Cleanliness, staff & service
The staff has really great hospitality. I just don’t like how you have to request housekeeping to clean your room
Stayed 4 nights in Apr 2024

6/10 Okay

tenisha

Traveled with family
Liked: Cleanliness
We booked the hotel for a staycation solely for the use of the lazy river pool which wasn't even available to use which was very disappointing. The restaurant was good so was the bar rooms we comfy but only 1 elevator worked which was also annoying. Had to ask front desk staff several times for toilet paper & extra towels. I suggest calling to make sure pool is up and running before booking.
Stayed 2 nights in Apr 2024

10/10 Excellent

Latasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Tecilia

Stayed 2 nights in Apr 2024

10/10 Excellent

Analuisa, Bloomfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Amber

Disliked: Cleanliness, property conditions & facilities
Elevator barely worked then we had to walk up 5 story of steps toilet barely flushed I wouldn’t recommend this place to nobody horrible but the bar and the food was amazing especially the crab cakes
Stayed 2 nights in Apr 2024

10/10 Excellent

Mike W

Stayed 3 nights in Apr 2024

8/10 Good

Elizabeth

Traveled with family
After reading the reviews on this hotel I was extremely worried I had booked a flop. The staff was very nice and accommodating. They gave me silverware when I asked and did not ignore us. The room did have a smell when we got in but it died down after a while. The room was 84 degrees when we walked in but the AC kicked on and cooled it down. Not a bad place for a short stay.
Stayed 1 night in Apr 2024

2/10 Terrible

Raven

Disliked: Cleanliness, property conditions & facilities, room comfort
It was not what I expected .The room and view was not what I imagined to pay $422 .
Stayed 2 nights in Apr 2024