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Tru by Hilton Charlotte Airport Lake Pointe

Property class: 2.5

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Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Snack bar
Lobby
Exterior
Fitness facility
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

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2227 Cascade Point Blvd Suite, Charlotte, NC, 28208
  • Place, Billy Graham Library
    ‪1 min drive‬
  • Place, Charlotte Regional Farmers Market
    ‪1 min drive‬
  • Place, Renaissance Park
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(103 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(134 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(10 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

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Hampton Inn & Suites Charlotte Airport Lake Pointe

Charlotte
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
9.4 out of 10, Exceptional, 1,134 reviews
$106 nightly
The price is $122
May 3 - May 4
Total with taxes and fees
Hampton Inn & Suites Charlotte Airport Lake Pointe

About the neighborhood

Charlotte

Located within a mile (2 km) of Billy Graham Library, Tru by Hilton Charlotte Airport Lake Pointe is within 2 miles (3 km) of Charlotte Regional Farmers Market. This 108-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Billy Graham Library - 1 min drive - 0.7 miles
  • Charlotte Regional Farmers Market - 1 min drive - 0.7 miles
  • Renaissance Park - 2 min drive - 1.3 miles
  • Bank of America Stadium - 8 min drive - 6.3 miles
  • Carowinds Theme Park - 11 min drive - 11.2 miles

Getting around

  • Woodlawn Station - 4 min drive
  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 9 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Coffey Creek Cafe - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Jersey Mike's Subs - ‬15 min walk
  • ‪Lawrence Caribbean Restaurant - ‬3 min drive

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Guests of Tru by Hilton Charlotte Airport Lake Pointe have access to an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 10 per day, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a meeting room.
Guests can expect to find free WiFi and LED TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Free daily buffet breakfast
Hampton Inn & Suites Charlotte Airport Lake Pointe
Charlotte
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
9.4 out of 10, Exceptional, 1,134 reviews
$106 nightly
The price is $122
May 3 - May 4
Total with taxes and fees
Hampton Inn & Suites Charlotte Airport Lake Pointe

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Tru Lobby Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Frequently asked questions

Are free cancellation options available at Tru by Hilton Charlotte Airport Lake Pointe?

Tru by Hilton Charlotte Airport Lake Pointe provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Tru by Hilton Charlotte Airport Lake Pointe?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Charlotte Airport Lake Pointe on May 3, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Tru by Hilton Charlotte Airport Lake Pointe?

Guests enjoy the hotel's location in Charlotte based on their ratings, and it's close to Bank of America Stadium, Billy Graham Library, and Charlotte Douglas Airport Overlook. You'll also find Charlotte Premium Outlets and Truist Field within a short drive.

Will I be able to park at Tru by Hilton Charlotte Airport Lake Pointe?

Yes, parking is offered for USD 10 per day. Wheelchair-accessible van parking is also available for guests.

Does Tru by Hilton Charlotte Airport Lake Pointe include a casino?

No, Tru by Hilton Charlotte Airport Lake Pointe doesn't have a casino.

Is there an indoor pool at Tru by Hilton Charlotte Airport Lake Pointe?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool is normally open from May until October.

What will couples enjoy most about a stay at Tru by Hilton Charlotte Airport Lake Pointe?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a bar/lounge plus some guestrooms include free WiFi.

Does Tru by Hilton Charlotte Airport Lake Pointe have a hot tub?

No, this hotel doesn't have a spa tub.

Does Tru by Hilton Charlotte Airport Lake Pointe feature a restaurant that includes a breakfast menu?

Yes, Tru by Hilton Charlotte Airport Lake Pointe serves free buffet breakfast at Tru Lobby Bar on weekday mornings.

Does Tru by Hilton Charlotte Airport Lake Pointe allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Charlotte Airport Lake Pointe for a fee of USD 75 per pet, per stay.

Does Tru by Hilton Charlotte Airport Lake Pointe have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Tru by Hilton Charlotte Airport Lake Pointe?

The closest major airport to Tru by Hilton Charlotte Airport Lake Pointe is Charlotte-Douglas Intl. Airport (CLT), which is 4.8 mi away (9 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 21.6 mi away (28-minute drive).

Can I book a room with a balcony at Tru by Hilton Charlotte Airport Lake Pointe?

No, there aren't any guestrooms at Tru by Hilton Charlotte Airport Lake Pointe that offer a balcony.

Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 745 out of 1064 reviews
Rating 8 - Good. 185 out of 1064 reviews
Rating 6 - Okay. 73 out of 1064 reviews
Rating 4 - Poor. 27 out of 1064 reviews
Rating 2 - Terrible. 34 out of 1064 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Randy, Westport

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Room was clean; bed was average and little seating - could use another chair
Stayed 3 nights in Jan 2026

8/10 Good

Madhukar

Business traveler
Liked: Cleanliness, staff & service, amenities
Room were clean, well appointed and everything was working great. The improvements that are needed to make it 5 star are: 1) The water flow is bit slow and thin in faucet as well as in the shower. 2) Breakfast choices are very basic (automated Pancakes, Fruits, Yogurt, Grit, Eggs, etc) and nothing exciting for Hilton standards. Some addition like Oatmeal, Croissant, Diabetic friendly items will make it feel and taste good.
Stayed 2 nights in Jan 2026

8/10 Good

Cayla

Room was clean
Stayed 1 night in Jan 2026

10/10 Excellent

Paisley

Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Stayed 1 night in Jan 2026

8/10 Good

Joy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean and polite
Stayed 1 night in Jan 2026

10/10 Excellent

Mallory

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff was very helpful, and loved the coffee bar!
Stayed 1 night in Jan 2026

8/10 Good

Graham

They don’t accept chime card for deposit. It’s a bank like any other so not sure why.
Stayed 1 night in Jan 2026

8/10 Good

Ivan

Business traveler
Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Jan 2026

4/10 Poor

Micah

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities
Check-in was easy and quick, room was very clean. Great shower and comfortable beds
Stayed 1 night in Jan 2026

8/10 Good

Maddie

Liked: Cleanliness, staff & service, amenities
Staff and shuttle to the airport were great!
Stayed 1 night in Jan 2026

10/10 Excellent

Lakeema

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and curteous front desk staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Troy, Kannapolis

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, hotel was clean, staff courteous
Stayed 1 night in Jan 2026

10/10 Excellent

Raimundo

Stayed 1 night in Jan 2026

10/10 Excellent

Darnell

Stayed 1 night in Dec 2025

10/10 Excellent

Deidre

Stayed 1 night in Dec 2025

8/10 Good

Sandy

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and relatively quiet, given its proximity to the airport. The design of the room is extremely convenient and much appreciated, from hooks for hanging to ample horizontal space on which to lay a suitcase. The bathroom design is also super convenient, with the exception of the soap/shampoo/conditioner/lotion dispensers, which require a pretty strong squeeze to dispense the product. For arthritic hands, this is a challenging design. Breakfast was adequate - with a few appreciated protein options - yogurt, precooked omelet, chicken sausage. The taste was okay and accomplished the purpose of having something before leaving for a full day. Note the additional parking fee by a separate company. I'm not sure if I was charged $10 or $20 for one overnight stay of 12 hours. It would be preferable to roll the parking fee into the nightly charge.
Stayed 1 night in Jan 2026

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2025

6/10 Okay

Linda

Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Easy fast check in , clean and comfortable. The room was well stocked with basics.
Stayed 1 night in Dec 2025

10/10 Excellent

Edward, Grosse Ile

Stayed 1 night in Dec 2025

10/10 Excellent

Dexter

Stayed 2 nights in Dec 2025

8/10 Good

Britnee

Stayed 1 night in Dec 2025

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