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Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property
Hotel in Charlotte with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Lobby
Reception
Outdoor pool
1 bedroom, desk, laptop workspace, blackout drapes
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
  • Billy Graham Library
    ‪1 min drive‬
  • Bank of America Stadium
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪6 min drive‬

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Room options

View all photos for Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(112 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.2 out of 10
Wonderful
(89 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Charlotte

Located within a mile (2 km) of Billy Graham Library, Tru by Hilton Charlotte Airport Lake Pointe is within 2 miles (3 km) of Charlotte Regional Farmers Market. This 108-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Billy Graham Library - 1 min drive - 0.7 miles
  • Bank of America Stadium - 9 min drive - 5.6 miles
  • Charlotte Convention Center - 10 min drive - 6.3 miles
  • NASCAR Hall of Fame - 10 min drive - 6.5 miles
  • Spectrum Center - 10 min drive - 6.7 miles

Getting around

  • Woodlawn Station - 4 min drive
  • Charlotte Station - 14 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 7 min drive

Restaurants

  • ‪Tequileria - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Restaurant Depot - ‬5 min drive
  • ‪Kosta's Kitchen - ‬3 min drive
  • ‪Coffey Creek Cafe - ‬4 min drive

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Hotel in Charlotte with free breakfast and airport shuttle service
Guests of Tru by Hilton Charlotte Airport Lake Pointe have access to an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 10 per day, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a meeting room.
Guests can expect to find free WiFi and LED TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Seasonal outdoor pool, open 9:00 AM to 10:00 PM, sun loungers

Hampton Inn & Suites Charlotte Airport Lake Pointe

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
9.4 out of 10, Exceptional, 1,009 reviews
$101 nightly
The price is $117
Jul 20 - Jul 21
Total includes taxes and fees
Hampton Inn & Suites Charlotte Airport Lake Pointe

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Tru Lobby Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Frequently asked questions

Are free cancellation options available at Tru by Hilton Charlotte Airport Lake Pointe?

Tru by Hilton Charlotte Airport Lake Pointe provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Tru by Hilton Charlotte Airport Lake Pointe?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Charlotte Airport Lake Pointe on Jul 13, 2025 start from $108.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Tru by Hilton Charlotte Airport Lake Pointe?

Guests enjoy the hotel's location in Charlotte based on their ratings, and it's close to Bank of America Stadium, Spectrum Center, and Charlotte Douglas Airport Overlook. You'll also find Billy Graham Library and Charlotte Premium Outlets within a short drive.

Will I be able to park at Tru by Hilton Charlotte Airport Lake Pointe?

Yes, parking is offered for USD 10 per day. Accessible parking is also available for guests.

Does Tru by Hilton Charlotte Airport Lake Pointe include a casino?

No, Tru by Hilton Charlotte Airport Lake Pointe doesn't have a casino.

Is there an indoor pool at Tru by Hilton Charlotte Airport Lake Pointe?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool is normally open from May until October.

What amenities will couples enjoy at Tru by Hilton Charlotte Airport Lake Pointe?

Couples will appreciate amenities like a bar, an outdoor pool, and free breakfast at this hotel.

Does Tru by Hilton Charlotte Airport Lake Pointe have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tru by Hilton Charlotte Airport Lake Pointe feature a restaurant that includes a breakfast menu?

Yes, Tru by Hilton Charlotte Airport Lake Pointe serves free buffet breakfast at Tru Lobby Bar on weekday mornings.

Does Tru by Hilton Charlotte Airport Lake Pointe allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Charlotte Airport Lake Pointe for a fee of USD 75 per pet, per stay.

Are there connecting rooms at Tru by Hilton Charlotte Airport Lake Pointe?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Tru by Hilton Charlotte Airport Lake Pointe?

The closest major airport to Tru by Hilton Charlotte Airport Lake Pointe is Charlotte-Douglas Intl. Airport (CLT), which is 4.7 mi away (7 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 20.7 mi away (26-minute drive).

Are there rooms with balconies at Tru by Hilton Charlotte Airport Lake Pointe?

No, you won't find guestrooms with balconies at Tru by Hilton Charlotte Airport Lake Pointe.

Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 809 out of 1103 reviews
Rating 8 - Good. 163 out of 1103 reviews
Rating 6 - Okay. 66 out of 1103 reviews
Rating 4 - Poor. 29 out of 1103 reviews
Rating 2 - Terrible. 36 out of 1103 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Lorie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice, but the receptionist was not friendly and seemed annoyed to be talking to us when checking us in.
Stayed 1 night in Mar 2025

4/10 Poor

Christopher

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Sheets were dirty
Stayed 1 night in Mar 2025

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Stefanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was really nice and clean. Only negative was finding a box of condoms on the floor by the bed my 10 year old was sleeping in. Breakfast was good and had plenty of variety. Beds were as comfortable as can be expected.
Stayed 2 nights in Mar 2025

8/10 Good

Lydia

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Warren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Thank you! Pleasant staff and clean rooms. I am taken by surprise by the requirement to pay for parking that should be noted when booking the hotel. Also, we came to eat breakfast at 8:45am and it was already closed.
Stayed 1 night in Mar 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

JEREMY

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Takisha

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

I really enjoyed our one night stay at the Tru. Would definitely come back. However the breakfast, even though it was tasty, used a lot of plastic. Since there was a rating for eco friendly, they could find a way to use less plastic. Thank you. Otherwise, the room was clean, beds very comfortable, sheets were nice and the service was very good.
Stayed 1 night in Mar 2025

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was really beautiful and the rooms were very small but so clean. The breakfast was decent. Overall i enjoyed my stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Danishia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Hey
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sahir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Mar 2025

8/10 Good

Jonathan

Stayed 1 night in Mar 2025

10/10 Excellent

Venkat Sundar Ramana

Stayed 1 night in Mar 2025

10/10 Excellent

Joanna

Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Travis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that the hotel had a restaurant/bar in it, but they apparently refuse to open it. I had to walk to a different hotel nearby. The hotel clearly didn’t care because it was a sister chain and the management still see the dollars either way but I will make sure to stay away from that lack of convenience moving forward.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

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