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Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property

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Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Snack bar
Exterior
Lobby
Fitness facility
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208
  • Place, Billy Graham Library
    ‪1 min drive‬
  • Place, Charlotte Regional Farmers Market
    ‪1 min drive‬
  • Place, Carowinds Theme Park
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(106 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(140 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(10 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Room

  • Sleeps 2
  • Free WiFi

King Room-Hearing Accessible

  • Sleeps 2
  • Free WiFi

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Charlotte

Located within a mile (2 km) of Billy Graham Library, Tru by Hilton Charlotte Airport Lake Pointe is within 2 miles (3 km) of Charlotte Regional Farmers Market. This 108-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Billy Graham Library - 1 min drive - 0.7 miles
  • Charlotte Regional Farmers Market - 1 min drive - 0.7 miles
  • Bank of America Stadium - 9 min drive - 6.3 miles
  • Spectrum Center - 11 min drive - 7.6 miles
  • Carowinds Theme Park - 12 min drive - 11.2 miles

Getting around

  • Woodlawn Station - 4 min drive
  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 9 min drive

Restaurants

  • ‪Coffey Creek Cafe - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Jersey Mike's Subs - ‬15 min walk
  • ‪Lawrence Caribbean Restaurant - ‬3 min drive

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Guests of Tru by Hilton Charlotte Airport Lake Pointe have access to an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 10 per day, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a meeting room.
Guests can expect to find free WiFi and LED TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Tru Lobby Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Frequently asked questions

Are free cancellation options available at Tru by Hilton Charlotte Airport Lake Pointe?

Tru by Hilton Charlotte Airport Lake Pointe provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Tru by Hilton Charlotte Airport Lake Pointe?

As of Jun 28, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Charlotte Airport Lake Pointe on Jul 5, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Tru by Hilton Charlotte Airport Lake Pointe?

Guests enjoy the hotel's location in Charlotte based on their ratings, and it's close to Bank of America Stadium, Spectrum Center, and SouthPark Mall. You'll also find Billy Graham Library and Charlotte Premium Outlets within a short drive.

Will I be able to park at Tru by Hilton Charlotte Airport Lake Pointe?

Yes, parking is offered for USD 10 per day. Wheelchair-accessible van parking is also available for guests.

Does Tru by Hilton Charlotte Airport Lake Pointe include a casino?

No, Tru by Hilton Charlotte Airport Lake Pointe doesn't have a casino.

Is there an indoor pool at Tru by Hilton Charlotte Airport Lake Pointe?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool is normally open from May until October.

What will couples enjoy most about a stay at Tru by Hilton Charlotte Airport Lake Pointe?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a bar/lounge plus some guestrooms include free WiFi.

Does Tru by Hilton Charlotte Airport Lake Pointe have a hot tub?

No, this hotel doesn't have a spa tub.

Does Tru by Hilton Charlotte Airport Lake Pointe feature a restaurant that includes a breakfast menu?

Yes, Tru by Hilton Charlotte Airport Lake Pointe serves free buffet breakfast at Tru Lobby Bar on weekday mornings.

Does Tru by Hilton Charlotte Airport Lake Pointe allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Charlotte Airport Lake Pointe for a fee of USD 75 per pet, per stay.

Does Tru by Hilton Charlotte Airport Lake Pointe have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Tru by Hilton Charlotte Airport Lake Pointe?

The closest major airport to Tru by Hilton Charlotte Airport Lake Pointe is Charlotte-Douglas Intl. Airport (CLT), which is 4.8 mi away (9 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 21.6 mi away (28-minute drive).

Can I book a room with a balcony at Tru by Hilton Charlotte Airport Lake Pointe?

No, there aren't any guestrooms at Tru by Hilton Charlotte Airport Lake Pointe that offer a balcony.

Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 738 out of 1051 reviews
Rating 8 - Good. 179 out of 1051 reviews
Rating 6 - Okay. 76 out of 1051 reviews
Rating 4 - Poor. 27 out of 1051 reviews
Rating 2 - Terrible. 31 out of 1051 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff | Good Area | Clean Room | Cozy Atmosphere
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shelli

Liked: Cleanliness, property conditions & facilities
The room was clean and the beds were so comfortable!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

LaBria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 2 days and it was nice easy access to shuffle pick up from the airport for free. It was a overall nice experience.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Staff was friendly and hoful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

MaryBeth

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

bryan

Liked: Cleanliness, amenities, property conditions & facilities
Clean, very nice breakfast.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jil

Liked: Cleanliness, staff & service
Adequate hotel to stay at to shuttle to CLT
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mallory

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff was very helpful, and loved the coffee bar!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, airport shuttle
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jevon

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great hospitality second time staying here will continue to stay
Stayed 1 night in Dec 2025
Verified

8/10 Good

Maddie

Liked: Cleanliness, staff & service, amenities
Staff and shuttle to the airport were great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I were delayed and lucky enough to book a room at Tru. We enjoyed the snack bar, the pool table, and the large room. Every staff member we met was warm and welcoming.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities
Check-in was easy and quick, room was very clean. Great shower and comfortable beds
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay all around. Ryan and Patrick were wonderful!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lakeema

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and curteous front desk staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, hotel was clean, staff courteous
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean comfortable room!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ZEKEA

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service; clean hotel (room and common areas of hotel); great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, great breakfast, easy check-in and check-out
Stayed 1 night in Oct 2025
Verified

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Be aware that you have to pay for parking at this hotel even if you are a guest
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little stinky in there and the bathroom shower leaked.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Simple, clean and comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, amenities
Room was spotless, complimentary breakfast was top tier and I truly enjoyed my stay
Lobby
Complimentary breakfast
Room
Stayed 1 night in Nov 2025

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