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Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property
Hotel in Charlotte with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Lobby
Snack bar
Reception
Outdoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208
  • Place, Billy Graham Library
    ‪1 min drive‬
  • Place, Charlotte Regional Farmers Market
    ‪1 min drive‬
  • Place, Renaissance Park
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(97 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(127 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(8 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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9.0 out of 10, Wonderful, 1,158 reviews
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Total with taxes and fees
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About the neighborhood

Charlotte

Located within a mile (2 km) of Billy Graham Library, Tru by Hilton Charlotte Airport Lake Pointe is within 2 miles (3 km) of Charlotte Regional Farmers Market. This 108-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Billy Graham Library - 1 min drive - 0.7 miles
  • Charlotte Regional Farmers Market - 1 min drive - 0.7 miles
  • Renaissance Park - 2 min drive - 1.3 miles
  • Bank of America Stadium - 9 min drive - 5.6 miles
  • Spectrum Center - 10 min drive - 6.7 miles

Getting around

  • Woodlawn Station - 4 min drive
  • Charlotte Station - 14 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 7 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Jersey Mike's Subs - ‬15 min walk
  • ‪Nana Morrison's Soul Food - ‬14 min walk

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Hotel in Charlotte with free breakfast and airport shuttle service
Guests of Tru by Hilton Charlotte Airport Lake Pointe have access to an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 10 per day, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a meeting room.
Guests can expect to find free WiFi and LED TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Free daily buffet breakfast
Hampton Inn & Suites Charlotte Airport Lake Pointe
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
9.4 out of 10, Exceptional, 1,031 reviews
$90 nightly
The price is $103
Nov 23 - Nov 24
Total with taxes and fees
Hampton Inn & Suites Charlotte Airport Lake Pointe

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Tru Lobby Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Frequently asked questions

Are free cancellation options available at Tru by Hilton Charlotte Airport Lake Pointe?

Tru by Hilton Charlotte Airport Lake Pointe provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Tru by Hilton Charlotte Airport Lake Pointe?

As of Nov 17, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Charlotte Airport Lake Pointe on Nov 30, 2025 start from $92.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Tru by Hilton Charlotte Airport Lake Pointe?

Guests enjoy the hotel's location in Charlotte based on their ratings, and it's close to Bank of America Stadium, Spectrum Center, and Charlotte Douglas Airport Overlook. You'll also find Billy Graham Library and Charlotte Premium Outlets within a short drive.

Is parking available on site at Tru by Hilton Charlotte Airport Lake Pointe?

Yes, parking is offered for USD 10 per day. Accessible parking is also available for guests.

Does Tru by Hilton Charlotte Airport Lake Pointe include a casino?

No, Tru by Hilton Charlotte Airport Lake Pointe doesn't have a casino.

Is there an indoor pool at Tru by Hilton Charlotte Airport Lake Pointe?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool is normally open from May until October.

What amenities will couples enjoy at Tru by Hilton Charlotte Airport Lake Pointe?

Couples will appreciate amenities like a bar, an outdoor pool, and free breakfast at this hotel.

Are there hot tubs at Tru by Hilton Charlotte Airport Lake Pointe?

No, this hotel doesn't have a spa tub.

Does Tru by Hilton Charlotte Airport Lake Pointe feature a restaurant that includes a breakfast menu?

Yes, Tru by Hilton Charlotte Airport Lake Pointe serves free buffet breakfast at Tru Lobby Bar on weekday mornings.

Does Tru by Hilton Charlotte Airport Lake Pointe allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Charlotte Airport Lake Pointe for a fee of USD 75 per pet, per stay.

Are there connecting rooms at Tru by Hilton Charlotte Airport Lake Pointe?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Tru by Hilton Charlotte Airport Lake Pointe?

The closest major airport to Tru by Hilton Charlotte Airport Lake Pointe is Charlotte-Douglas Intl. Airport (CLT), which is 4.7 mi away (7 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 20.7 mi away (26-minute drive).

Can I book a room with a balcony at Tru by Hilton Charlotte Airport Lake Pointe?

No, at Tru by Hilton Charlotte Airport Lake Pointe, there aren't any guestrooms that list a balcony.

Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 815 out of 1118 reviews
Rating 8 - Good. 168 out of 1118 reviews
Rating 6 - Okay. 69 out of 1118 reviews
Rating 4 - Poor. 28 out of 1118 reviews
Rating 2 - Terrible. 38 out of 1118 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

MEGHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly lady checking me in
Stayed 1 night in Aug 2025

10/10 Excellent

nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff
Stayed 1 night in Aug 2025

8/10 Good

Jonathan, Stillwater

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Natalia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Epiphaney

Stayed 1 night in Jul 2025

10/10 Excellent

April

Business traveler
Liked: Amenities
Thankful they were able to help me change my date for reservation last minute! Very kind front desk staff! Room was cozy after a very stressful travel day!
Stayed 1 night in Aug 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sherilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay near airport!
Stayed 1 night in Aug 2025

10/10 Excellent

SD

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great property. The rooms were a little small but the beds were comfortable and the shower was great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Chad

Stayed 1 night in Aug 2025

2/10 Terrible

Caren

Stayed 1 night in Aug 2025

6/10 Okay

Angelica

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Aaron

Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had great options
Stayed 1 night in Jul 2025

10/10 Excellent

jessica

Stayed 1 night in Jul 2025

8/10 Good

Mershel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room wasn’t cleaned or replenished after my first night’s stay. Everything else was great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Sensible Choice with Breakfast Convenience

The breakfast was a little more basic than I’d hoped, but serviceable. That day for breakfast they had eggs, chicken sausage, grits, and self-serv waffles for hot food, with bagels and bread for self-service toast and two or three cereal choices. For tea drinkers--only one choice was available. The bed was comfortable, there were streaming apps available on the TV. Shuttles to the airport were running. Oddly, there wasn't a ramp to roll luggage to the side parking area.
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Steven

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Convenient to airport
Stayed 1 night in Jul 2025

6/10 Okay

Judy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was disappointed to find that this location doesn't offer airport shuttle service. Thank god for Uber.
Stayed 1 night in Jul 2025

6/10 Okay

Sharron

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
What I like is the cleanliness off the hotel and the breakfast. What I had challenges with was when asking the staff a question some of them would say google it. Some of the staff on the side of TRU hotel where not helpful nor accommodating.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica

Stayed 3 nights in Jul 2025

8/10 Good

Sunitha

Liked: Cleanliness, property conditions & facilities
Room was very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Belinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and comfortable. Shuttle to airport and pick up is offered. On site safe extended parking for a fee.
Stayed 1 night in Jul 2025

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