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Recent guest reviews

It was ok, a little noisy above. We stayed 4 days. Had to get the key fixed everyday

The online description stated continental breakfast and outdoor pool but when I got to the hotel this was not true. The website needs to be updated. I understand this however is because of the Covid pandemic. Also, the entrance from the street leads you down a narrow opening with humongous potholes that will damage your car entirely. The hotel itself is updated but the windows were dirty and the dressers were also. The toilet seat was dirty in my room as well. I only needed someplace to stay overnight while I did some shopping nearby.

No free breakfast. But there was coffee which helped

The room was extra clean. And the customer service was good.

Hallway was extremely dirty for days. Dried mud everywhere. My key to the room kept getting erased and I had to have it re-keyed about 4 times. When I did they. Ever asked me for my ID which raises security concerns. Hotel is difficult to access from the street and the alley back to the hotel is all torn up. The breakfast was fine and as advertised. The door to my room would get stuck and was difficult to close

10+ hours calling 10+ times and nobody answered to discuss my reservation. I had no place to stay that night. Terrible place with nobody at the front desk. Awful.

Staff was rude, thw place was discusting, and they have to have security tonight because of all the sketchy people in the parking lot. Our shower was broken and you can tell they fo not take care of the place.

Our wasn't comfortable we had an old window unit to try and heat the room. The advertise breakfast did not exist. We will not be back.

I paid online $101 (including taxes) for the room. When I arrived to the Hotel I found that it was an old, worn-out, uncomfortable, dark, bad, hotel with very old facilities. I felt unsure to take a shower, or use the coffee maker, and I didn’t. The price was totally out of proportions. It should have been the half or less. The personal was nice and polite, but for this price I got today a clean, beautiful and very comfortable Hotel room with modern furniture and facilities. When I saw Super 8 Chalotte University hotel and my room I felt it was a bad joke and I have being messed around. The room was already paid, and it was very late to find another hotel, other ways I would never staid and paid such high price for a so poor quality. I was really angry and very disappointed.

We stayed in room 104. Bathroom recently had water leakage, carpet was wet in front of the bathroom door. Clock kept making some weird noise had to unplug it.

I read other reviews before I decided to stay here and I thought that the reviewers that gave this place a bad score probably had too high expectations for the price. I decided that I was going to be more fair when I wrote my review. That was until I actually got to the hotel. First we got there and the staff was so incompetent that they put us in the wrong room different from what we reserved. We reserved a room with a refrigerator and a microwave and they put us in a room without them. My friend had to look up my reservation on his phone to show them that we were supposed to have a room with these things. You could smell smoke from "something illegal" (we will just say since I am not allowed to say the word in this review) in the upstairs and downstairs hallway constantly. The continental breakfast was actually more than I expected. Our keycards deactivated twice and we had to get them reloaded. Now for the room itself. The television is extremely old and the remote didn't even work for it. The plug-in for the TV wouldn't stay in the wall without the plug being bent. Also there was a short in the tv because when you push the channel down button it turned the tv off. There were holes in the floor underneath the carpet that would sink in when you stepped on them. The tile in the bathroom was loose and there were cracks in the tub that had been stucco'd. The bathtub was really thin and made a horrible creaking and cracking sound while it was in use. The alarm clock had a hole in it where it looked like someone had extinguished their cigarette on it. This place is terrible, I will never go to a Super 8 motel again if I can help it.

Nice spot. Me and my hubby stayed in charlotte for 3 nights. I was worried about getting a hotel im a bad neighborhood. It was actually in a nice spot. Tucked away from the main road. I felt pretty comphoratable staying there. Every one was really nice. And staff where on hand 24/7. Our room wasn't real fancy. But for the price it was a good value. We had a mini frige and microwave. And the beds where comphy. Over all it was a great stay. Ill deff book here again in the future.

This is a no frills hotel that is suitable for a short stay. It is old and not updated. Everything works but all is basic including breakfast. Would stay again.

there is only one problem, is that your web site stated a 11:00am check in and when we arrive at the hotel the staff inform me that it was incorrect. the check in was at 3:00pm.I had no problem since i went to visit family and came back at the right time for check in. but this would be inconveniace for some else coming in at 11:00am and not having no where to go and chill until check in time.

The stay at the hotel was fairly average for the price paid. The breakfast was good with the waffle maker.

I have to say this is the worst of the worst. We went for one night & it was a disaster. First, the handle on the inside of the room was duct taped to the door & it fell off;so we had to stick it back in to get out. Second, the lights in the bathroom were so dim we could see to use it. I called the front desk & they didn't even have maintenance working that day. So we were put in another room with smaller beds! You get what you pay for.

Over all it was fine for a one night stay, some things could have been kept up with. IE- drawer handles were falling off.

The staff was great. It was easy to get in and out of the hotel.

Equipment Drive, I-85 Charlotte NC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Outdoor pool

Located within a leisurely stroll of Sugar Creek Community Park, Super 8 by Wyndham Charlotte University is within a few miles (5 km) of Historic Rosedale Plantation. This 80-room motel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Free continental breakfast is served each morning from 6:00 AM to 9:00 AM.


Rooms

All of Super 8 by Wyndham Charlotte University's 80 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 36-inch TVs with cable channels. Other amenities include free local calls, hair dryers, and ironing boards.


Property features

At Super 8 by Wyndham Charlotte University, guests have access to an outdoor pool, free WiFi in public areas, and a seasonal outdoor pool. You can put free parking to good use if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include express check-out, free newspapers, and laundry facilities.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Mobility Accessible)

1 Queen Bed | Sleeps 2

Guest reviews for Super 8 by Wyndham Charlotte University

Everyone (5) Business (1) Couples (4) Family (10) Friends (3)
4
Partner Couples

It was ok, a little noisy above. We stayed 4 days. Had to get the key fixed everyday

By on Feb 24, 2021

Review comment responded on Feb 25, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

3
Family with small children

The online description stated continental breakfast and outdoor pool but when I got to the hotel this was not true. The website needs to be updated. I understand this however is because of the Covid pandemic. Also, the entrance from the street leads you down a narrow opening with humongous potholes that will damage your car entirely. The hotel itself is updated but the windows were dirty and the dressers were also. The toilet seat was dirty in my room as well. I only needed someplace to stay overnight while I did some shopping nearby.

By , from N.C. on Aug 9, 2020

Review comment responded on Aug 10, 2020

Thank you so much for staying. We truly hope to see you again.

1
Everyone

By on Jul 11, 2020

Review comment responded on Jul 13, 2020

Thank you so much for staying and for taking the time to rate our hotel. We hope to see you again.

4
Family Family

No free breakfast. But there was coffee which helped

By , from Charlotte on May 30, 2020

5
Everyone

The room was extra clean. And the customer service was good.

By on Mar 9, 2020

Review comment responded on Mar 10, 2020

Thank you for taking the time to review your recent stay with us. We appreciate your valuable feedback and look forward to having you as our guest in the future.

5
Everyone

By on Nov 8, 2019

Review comment responded on Nov 12, 2019

Thank you so much for staying. We truly hope to see you again.

1
Family

Hallway was extremely dirty for days. Dried mud everywhere. My key to the room kept getting erased and I had to have it re-keyed about 4 times. When I did they. Ever asked me for my ID which raises security concerns. Hotel is difficult to access from the street and the alley back to the hotel is all torn up. The breakfast was fine and as advertised. The door to my room would get stuck and was difficult to close

By on Mar 31, 2019

Review comment responded on Apr 30, 2019

We would like to apologize on behalf of the entire team for not exceeding your expectations. We hope that you would not let this one incident deter you from staying with us in the future so that we can provide you with the exceptional service that we strive to provide all of our guests that stay with us.

1
Everyone

10+ hours calling 10+ times and nobody answered to discuss my reservation. I had no place to stay that night. Terrible place with nobody at the front desk. Awful.

By on Dec 4, 2018

Review comment responded on Dec 6, 2018

Thank you for taking the time to write a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1

bad hotel, bad location

Everyone

Staff was rude, thw place was discusting, and they have to have security tonight because of all the sketchy people in the parking lot. Our shower was broken and you can tell they fo not take care of the place.

By , from k on Apr 17, 2016

1

horrible stay

Family

Our wasn't comfortable we had an old window unit to try and heat the room. The advertise breakfast did not exist. We will not be back.

By on Nov 12, 2013

Super 8 by Wyndham Charlotte University

5100 Equipment Drive, I-85, Charlotte, NC 28269
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