As soon as I walked in the hotel it smelled like a wet dog. Carpet was filthy in the hallways and the stench was horrible. The room had that same horrible wet dog smell. The booking on Orbitz said "breakfast included" but there was no breakfast at the hotel. Not even a complimentary cup of coffee in the lobby. The staff was nice but that smell was unbearable. And No coffee!!!!
Very affordable, clean and convenient to UNCC.
nice stay for me time
Quick check in, helpful front desk.
Location was very convenient for us as we were attending a concert nearby
With all the security signs around it led me to believe that it was not a safe area but I didn't find it to be that way at all. Nice place. Strong recommend.
Very well kept, close to dining. Would have liked to have breakfast included.
Staff was extremely friendly and helpful. Room was clean and beds were comfortable
Great customer service. Very friendly. Close to resturants.
No complaints,will stay again
Staff was great. Let us check in early. Room was very clean. Quiet stay. Conveniently located near expressway. Food options nearby. Overall great stay.
Good property for the money
Great location for pnc pavilion concert
Everything was good!
Nice hotel,no complaints what so ever,would stay again
I loved the room.The in house restaurant and bar. The stay was so refreshing i will be back again
Very friendly service. Rooms were clean and the bed was comfortable.
Staff was friendly and helpful. Room was in excellent condition.
Located in University City, Sonesta Select Charlotte University Research Park is a leisurely stroll from sights such as Shoppes at University Place and Atrium Health University City. This 152-room hotel has conveniences like a coffee shop/cafe, a 24-hour gym, and free in-room WiFi.
Continental breakfast is offered for a fee each morning from 6:00 AM to 10:30 AM. You can sip a beverage at the coffee shop/cafe.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and ironing boards are also available. Weekly housekeeping is available.
Guests of Sonesta Select Charlotte University Research Park enjoy a 24-hour gym, free WiFi in public areas, and conference space. Self parking is available for USD 5 per night. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
As soon as I walked in the hotel it smelled like a wet dog. Carpet was filthy in the hallways and the stench was horrible. The room had that same horrible wet dog smell. The booking on Orbitz said "breakfast included" but there was no breakfast at the hotel. Not even a complimentary cup of coffee in the lobby. The staff was nice but that smell was unbearable. And No coffee!!!!
Very affordable, clean and convenient to UNCC.
Robert, it's thrilling to hear that you found Sonesta Select Charlotte University Research Park to be reasonably priced, immaculate, and conveniently located relative to UNCC. We appreciate your feedback and are delighted you chose us for your stay. We hope to welcome you back soon.
nice stay for me time
We appreciate the feedback, Donisha.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.
Quick check in, helpful front desk.
James, we're thrilled to hear that you had a seamless check-in experience at Sonesta Select Charlotte University Research Park. It's wonderful that our front desk team members were able to assist you in a manner that made your stay enjoyable. Thank you for choosing us and sharing your review. We look forward to welcoming you back in the future.
Location was very convenient for us as we were attending a concert nearby
We love all of our concert guests! Thanks for your review!
With all the security signs around it led me to believe that it was not a safe area but I didn't find it to be that way at all. Nice place. Strong recommend.
Very well kept, close to dining. Would have liked to have breakfast included.
Hi Bianca, we are delighted to hear that you had a great stay at the Sonesta Select Charlotte University Research Park. Thank you for letting us know that you enjoyed our hotel and for giving us a 5/5. We appreciate you letting us know that you thought that the hotel is very well kept with close to dining options. We also appreciate your feedback about breakfast as we do hope to hopefully get this going in the near future. We look forward to seeing you again the next time you are in Charlotte.
Staff was extremely friendly and helpful. Room was clean and beds were comfortable
Dear Linda, Thank you for sharing your review with us on our hotel. We appreicate your comments on saying that you thought the staff was extremely friendly and helpful. Room was clean and beds were comfortable. We hope that the next time you visit Charlotte, you will stay with us again at the Sonesta Select Charlotte University Research Park. Warm Regards,
Great customer service. Very friendly. Close to resturants.
We are delighted to hear that you enjoyed your stay at the Sonesta Select Charlotte University. We look forward to seeing you again soon when your travel plans bring you to North Carolina.
Brett, your recent experience seems to have fallen short of expectations, and for that, we're truly sorry. It's disheartening to hear about the unpleasant odors you noticed and we realize your frustration regarding the condition of the carpet. Additionally, misunderstandings about certain amenities such as breakfast can be disconcerting. On a positive note, we're glad to hear you found our team members to be nice. Please, rest assured that your feedback is immensely useful for recognizing areas where improvement is needed. We hope to have the chance to make things right during your next visit.