Canopy by Hilton Charlotte Southpark

4.0 star property
Hotel with a restaurant, near SouthPark Mall

Choose dates to view prices

Photo gallery for Canopy by Hilton Charlotte Southpark

Terrace/patio
Exterior
Lobby
1 bedroom, premium bedding, down comforters, in-room safe
55-inch LCD TV with satellite channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Parking available

Explore the area

Map
4905 Barclay Downs Drive, Charlotte, NC, 28210
  • Park Road Park
    ‪11 min walk‬
  • SouthPark Mall
    ‪12 min walk‬
  • Quail Hollow Club
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪16 min drive‬

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Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(47 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Hearing)

  • 738 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(12 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Peloton Wellness Room)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 738 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(24 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(6 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Charlotte

Located in SouthPark, Canopy by Hilton Charlotte Southpark is a leisurely stroll from sights such as Sharon Shopping Center and Park Road Park. This 150-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Park Road Park - 11 min walk - 0.6 miles
  • SouthPark Mall - 12 min walk - 0.7 miles
  • Phillips Place - 14 min walk - 0.8 miles
  • Quail Hollow Club - 6 min drive - 3.1 miles
  • Spectrum Center - 12 min drive - 6.5 miles

Getting around

  • Archdale Station - 6 min drive
  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Suffolk Punch Brewing - ‬11 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Arthur's At Belk - ‬11 min walk
  • ‪The Original Pancake House - ‬9 min walk

About this property

Canopy by Hilton Charlotte Southpark

Hotel with a restaurant, near SouthPark Mall
Guests of Canopy by Hilton Charlotte Southpark enjoy a gym, free WiFi in public areas, and conference space. If you decide to drive, there's free offsite parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free use of bicycles.
55-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer rainfall showers and hair dryers. Espresso makers, safes, and phones are also standard. Change of towels is available on request.
A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Secured, covered self parking on site (USD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Health club

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 9,000 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay), plus a deposit of USD 80.44 per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults, and USD 10.00 to 50.00 for children
  • Covered self parking fee: USD 15.00 per night (in/out privileges)
  • Pet deposit: USD 80.44 per stay
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton Charlotte Southpark Hotel
Canopy by Hilton Charlotte Southpark Charlotte
Canopy by Hilton Charlotte Southpark Hotel Charlotte

Frequently asked questions

Is free cancellation available at Canopy by Hilton Charlotte Southpark?

Canopy by Hilton Charlotte Southpark offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Canopy by Hilton Charlotte Southpark?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Canopy by Hilton Charlotte Southpark on Jul 13, 2025 start from $136.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Canopy by Hilton Charlotte Southpark?

This hotel is situated in SouthPark within a short 15-minute walk of SouthPark Mall and also 12 minutes on foot from Park Road Park. You'll also find Quail Hollow Club and Phillips Place within a short drive.

Will I be able to park at Canopy by Hilton Charlotte Southpark?

Yes, secured parking is offered for USD 15.00 per night with in/out privileges. Though parking is limited, accessible parking is also available.

Does Canopy by Hilton Charlotte Southpark feature a casino on the premises?

No, Canopy by Hilton Charlotte Southpark doesn't have a casino.

Will I find an indoor pool at Canopy by Hilton Charlotte Southpark?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Canopy by Hilton Charlotte Southpark?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and private dining.

Are there hot tubs at Canopy by Hilton Charlotte Southpark?

No, there isn't a spa tub at this hotel.

Does Canopy by Hilton Charlotte Southpark feature a restaurant that includes a breakfast menu?

Yes, Canopy by Hilton Charlotte Southpark serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Canopy by Hilton Charlotte Southpark allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Canopy by Hilton Charlotte Southpark for a fee of USD 75.00 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 80.44 per stay is collected.

Are there connecting rooms at Canopy by Hilton Charlotte Southpark?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Canopy by Hilton Charlotte Southpark?

The closest major airport to Canopy by Hilton Charlotte Southpark is Charlotte-Douglas Intl. Airport (CLT), which is 11.3 mi away (24 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 21.6 mi away (31-minute drive).

Can I book a room with a balcony at Canopy by Hilton Charlotte Southpark?

Yes, some guestrooms at Canopy by Hilton Charlotte Southpark offer a balcony.

Canopy by Hilton Charlotte Southpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 880 reviews
Rating 8 - Good. 135 out of 880 reviews
Rating 6 - Okay. 55 out of 880 reviews
Rating 4 - Poor. 31 out of 880 reviews
Rating 2 - Terrible. 33 out of 880 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Britt

Very nice staff. Had to pay for parking, which was unexpected. There was a long hair in our shower and the bed smelled a bit musty. Great area, though
Stayed 2 nights in Jun 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking elevator area needs cleaning. It gives a bad first impression but the rest of the property was excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
This property is beautiful calming and relaxing.
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and near many places we were in town to visit.
Stayed 2 nights in Mar 2025

10/10 Excellent

kathy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 1 night in Mar 2025

10/10 Excellent

Jorie A.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica, Cary

Traveled with family
Liked: Amenities
The lounge and bar furniture could be updated! Chairs were a bit uncomfortable. Other than that, everything was great!
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, clean, safe area very close to South Park Mall. Tried to have dinner one night at 9 but they said they were closed (even though the hours were until 10 PM). Tried to order room service and was put on hold with nobody ever picking the phone up again. I would stay again though just know in advance dinner hours listed may not be followed.
Stayed 3 nights in Mar 2025

8/10 Good

Cameron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m so conflicted- this could have been an excellent stay. The property itself and the room decor is so nice and the beds are very comfortable. The general area is very nice, but directly adjacent to the hotel is construction. The worst part is the lack of adequate parking. I had to park in overflow parking which was a bit of a walk up an incline when carrying luggage. The hotel had problems finding my confirmed reservation upon check-in, but eventually found it after about 10-15 minutes, so check-in took longer than desired and the staff did apologize for the extended wait.
Stayed 1 night in Mar 2025

10/10 Excellent

Steven, Irmo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Andre

Traveled with group
Liked: Staff & service
Parking needs to be alot better. Hard to get in and out of parking spots. Too tight.
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Great location and nice facilities. Perfect for family trip.
Stayed 1 night in Mar 2025

6/10 Okay

Justin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
No valet was a bummer. Parking sucked until we found another guest who could give us details to the second ramp. Staff overall needs to be more knowledgeable. We asked if there was room service and the response was I dont know. We asked another staff about the restaurant hours and response was 'i think we are open till 10pm'.
Stayed 2 nights in Mar 2025

8/10 Good

Donneasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but be prepared

Super clean and quiet hotel, that’s also located in a great area. Only dislike was the extra fees. Why are the fees twice as much as the stay and there’s no notice of this before booking. Parking is $15 plus tax each night and an extra $100 each night on top of what you already paid for the reservation. So I had over $300 worth of fees. Luckily I got my deposit back but that’s ridiculous.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Amenities
Feels more like home than most standard hotels. Furniture & decor very nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You’ll LOVE your stay

Super clean! Absolutely beautiful, modern rooms! Will stay again!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Simone

Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort

Horrible Service/Worst Stay Ever

I typically don’t do reviews but because my experience has been SO HORRIBLE I will. I stayed at this hotel this past weekend for a much needed self care treat. I tried to do an early check in and was told probably not likely which wasn’t a big deal because I was able to check in about 30 mins early (3:30pm instead of 4pm). I also asked about a late check out and was told that was possible but would need to call 1st thing the next morning (ok no big deal). Coming back in from my evening around 7pmish I enter my room which is connected to an adjoining room with a shared door I am met with a screaming child and parents loud voices. I have small children so I get it but when I call to address this I am told I can’t be moved and a call would be made to that room. Needless to say this is a baby so the noise continued along with me being woken up before 7am with a crying baby and parents trying their best. Again I call, complain and ask for a later check out and was told no this could not be accommodated. I have tried talking to the GM since my stay and she is unwilling to refund me but only give me 10k Hilton points which will NOT even be half needed for a stay at another Hilton. I find this level of service Unacceptable and I will NEVER stay here again or recommend. I did not get the peace and relaxation I came for nor was I offered the opportunity or good customer service based on the circumstances. I even asked I chose to leave that night given I could not be moved to another ro
Stayed 1 night in Mar 2025

10/10 Excellent

Sherika

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Camesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

I stayed a night at Canopy for a Birthday event. The Hotel and rooms are beautiful. I slept really well. A couple of miscellaneous issues aggravated me. The parking was a headache. I had to park in the overflow lot which was $15 and then had to walk all the way back up to the Hotel. I paid extra for breakfast but was limited to only 1 choice(Farmers Breakfast.) Lovely Hotel but would I book again.. probably not.
Stayed 1 night in Mar 2025

10/10 Excellent

Nitalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dianaliz

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Canopy by Hilton, and it exceeded my expectations! The entire hotel was extremely clean, from the lobby to the rooms. Everything felt fresh and well-maintained, which made my stay even more comfortable. The modern decor gave the hotel a sleek and upscale feel, making it a great place to relax.
Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is super convenient to shopping and restaurants.
Stayed 1 night in Mar 2025