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Recent guest reviews

The property was beautiful and the staff were very welcoming. The location is perfect for those who love to shop! I will definitely stay here again in the future.

Hotel smelled really good and was super clean. The staff was very polite. Definitely will be returning :)

John at the front desk was great Beautiful hotel

The staff was hands down the best part of our stay. I was traveling with two small children. They were so kind to us at every interaction, truly refreshing. I left an item behind and the front desk has been extremely responsive and helpful in getting my lost item shipped back home. I have already referred family to this location, and they booked a trip to Canopy in July. Job well done team! Jonathan McCoy

The rooms were beautiful and very comfortable. We will definitely stay here again

I expected better from Hilton and for what I paid for a night at the Canopy. On-site Gym could be better with minimal investment. Restaurant staff were not friendly and could use better leadership. I was turned away for breakfast on Saturday at 10:07A because service ended at 10A. However, breakfast is served to your room until 3P. Disappointed. I will not choosing Hilton in the future.

The staff were so nice and helpful. I loved our room- cozy but modern.

Nice hotel, great staff, not far from entertainment

We like the charming settings and serene atmosphere of the hotel.

The last guests decided to use a pet free as a pet friendly room. Dog hairs were present throughout the entire room. We didn't notice it until the next morning, during the daylight hours. The management staff did refund my money without any hesitation.

Had a great stay hotel is really clean with modern touches. Staff was very professional and accommodating. My only issue was dinner at the on-site restaurant or room service wasn’t available during my stay. Brunch was delicious and made up for the dinner disappointment. I will be back!!!

Staff was very helpful and accommodating for every request. Check in was smooth and the corner suite room was awesome. Fine and Fettle on-site resturant was so delicious and breakfast was amazing. I will be back!!!

The quiet out if the way location. Hotel has a boutique feel and the rroms and decor are very modern and comfortable. I stayed in the premium king sweet and the room was amazing. My only complaint is that the round coffee table in the living room area was far too large for the space, especially for a handicapped room.

The staff is very friendly and helpful. The food and drinks downstairs are fabulous and you have everything you could need right in your room. I didn’t have to ask for anything. This may have been the best hotel experience I’ve had.

Barclay Downs Drive Charlotte NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Health club
  • 24-hour business center

Located in SouthPark, Canopy by Hilton Charlotte Southpark is a leisurely stroll from sights such as SouthPark Mall and Park Road Park. This 150-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 8:00 AM.


Rooms

55-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bathrobes, and beds are dressed in premium bedding. Safes, ironing boards, and desks are also standard.


Property features

Guests of Canopy by Hilton Charlotte Southpark enjoy a gym, free WiFi in public areas, and conference space. Valet parking is available for USD 15 per night. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities.

Room options

Suite, 1 Bedroom, Accessible (Hearing)

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 2

Premium Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Canopy by Hilton Charlotte Southpark

Everyone (7) Couples (7) Family (2)
5
Friends

The property was beautiful and the staff were very welcoming. The location is perfect for those who love to shop! I will definitely stay here again in the future.

By on Jan 9, 2023

5
Family

Hotel smelled really good and was super clean. The staff was very polite. Definitely will be returning :)

By on Dec 17, 2022

5
Partner Couples

John at the front desk was great Beautiful hotel

By on Oct 24, 2022

Review comment responded on Dec 4, 2022

Thank you for telling us about your recent stay. I’m happy to learn you were pleased with the service provided by team member John. We will be sure to recognize them and ensure the correct department head reviews these comments. We hope your future travel needs will bring you back to Canopy SouthPark.

5
Everyone

By on Jul 25, 2022

5
Everyone

By on Jul 24, 2022

5
Family with small children

The staff was hands down the best part of our stay. I was traveling with two small children. They were so kind to us at every interaction, truly refreshing. I left an item behind and the front desk has been extremely responsive and helpful in getting my lost item shipped back home. I have already referred family to this location, and they booked a trip to Canopy in July. Job well done team! Jonathan McCoy

By on Jun 4, 2022

Review comment responded on Jun 9, 2022

Hello Mr. Brent. Thank you for staying with us. We are happy to read that you had a positive experience and that the staff made a difference during your time with us. We will be sure to share your comments with them. We thank you for the referrals and hope to see you again in the near future.

5
Everyone

The rooms were beautiful and very comfortable. We will definitely stay here again

By on Mar 21, 2022

Review comment responded on Mar 21, 2022

Joseph, We are happy to learn of your thoughts on our beautiful hotel and like that you found the rooms comfortable. We hope to see you again soon!

2
Business Business

I expected better from Hilton and for what I paid for a night at the Canopy. On-site Gym could be better with minimal investment. Restaurant staff were not friendly and could use better leadership. I was turned away for breakfast on Saturday at 10:07A because service ended at 10A. However, breakfast is served to your room until 3P. Disappointed. I will not choosing Hilton in the future.

By , from Brookhaven on Mar 6, 2022

Review comment responded on Mar 6, 2022

Thank you for your comments regarding your recent visit. At Hilton, we want your experience with our amenities to leave you impressed. it appears we did not meet this on your recent visit and for that we extend our deepest apologies. Rest assured, we will have our management team review these comments to ensure we do better for you in the future.

5
Everyone

By on Jan 9, 2022

5
Partner Couples

The staff were so nice and helpful. I loved our room- cozy but modern.

By on Dec 26, 2021

Review comment responded on Dec 28, 2021

Thank you for telling us about your recent visit! We are pleased to learn of your satisfaction with the cozy modern accommodations.

Canopy by Hilton Charlotte Southpark

4905 Barclay Downs Drive, Charlotte, NC 28210
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