Bathroom had mold in shower, water pressure was terrible
Loved the room layout, couch / sitting area, and the double shades. AC worked well, slept great. Loved the pillows.
I first checked in and asked to be away from the elevator i was put next to it then asked to be moved got put couple rooms down.i had to call and complain because two rooms had music and children running up and down halls even after the front desk came up it never stopped and at check out front desk said oh yea we know they were loud. I vouldnt sleep very well disappointed the bed was sunken in. I have stayed here many times never had this issue and all the hotel had to say was oh they knew
The property and the room was very clean. There were hand sanitizer stations set up throughout the hotel. Check in was fast and efficient, and they offer free breakfast.
We have stayed at this hotel 2 times now a friend and our 3 kids. We picked because of the nice large rooms and also the indoor pool. Orbitzdoes not state anywhere on their page for description that the pool is closed due to Covid. At check in I asked the hours for the pool and they said it was closed. My friend spoke to the manager on duty and they were quite rude and did not want to offer anything for the inconvenience and said it states on the Hyatt page in very small print. The manager called the room layer in the evening and offered a discounted rate. We also found a used sponge on the floor beside the bed. Overall I will not stay here again. It should not be advertised there is an indoor pool and the management was quite rude.
This hotel exceeded my expectations. I love Hyatt hotels, and this one has definitely kept up with the brand. Happy Customer. Customer Service here was amazing!
Loved the comfort of the room as well as the small bar with a few choices to eat for later arrival
Modern & chic clean hotel with a great staff. The room was spacious, clean, and the shower could hold 4 people. Love this place and look forward to staying here again.
This hotel is extremely clean. Junious the frond desk agent was very helpful and pleasant. We enjoyed our stay and will return.
Everything was just like on the internet. Very nice and courteous staff. Great outdoor area.
Located in Umstead within 2 miles (3 km) of Brier Creek Commons, Hyatt House Raleigh / RDU / Brier Creek is within a few miles (5 km) of Frankie's Fun Park. This 130-room, 3-star hotel has an indoor pool along with a 24-hour fitness center and free in-room WiFi.
Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge.
All of Hyatt House Raleigh / RDU / Brier Creek's 130 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and safes. Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hydromassage showers, hair dryers, and designer toiletries. Other standard amenities include ironing boards and desks.
At Hyatt House Raleigh / RDU / Brier Creek, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include conference space, a business center, and free newspapers.
Bathroom had mold in shower, water pressure was terrible
Loved the room layout, couch / sitting area, and the double shades. AC worked well, slept great. Loved the pillows.
I first checked in and asked to be away from the elevator i was put next to it then asked to be moved got put couple rooms down.i had to call and complain because two rooms had music and children running up and down halls even after the front desk came up it never stopped and at check out front desk said oh yea we know they were loud. I vouldnt sleep very well disappointed the bed was sunken in. I have stayed here many times never had this issue and all the hotel had to say was oh they knew
The property and the room was very clean. There were hand sanitizer stations set up throughout the hotel. Check in was fast and efficient, and they offer free breakfast.
We have stayed at this hotel 2 times now a friend and our 3 kids. We picked because of the nice large rooms and also the indoor pool. Orbitzdoes not state anywhere on their page for description that the pool is closed due to Covid. At check in I asked the hours for the pool and they said it was closed. My friend spoke to the manager on duty and they were quite rude and did not want to offer anything for the inconvenience and said it states on the Hyatt page in very small print. The manager called the room layer in the evening and offered a discounted rate. We also found a used sponge on the floor beside the bed. Overall I will not stay here again. It should not be advertised there is an indoor pool and the management was quite rude.
This hotel exceeded my expectations. I love Hyatt hotels, and this one has definitely kept up with the brand. Happy Customer. Customer Service here was amazing!
