Clean, nice, new, with friendly staff. Disappointed the roof top bar was closed though
Overall, the hotel was really nice in terms of their decor and designs. The staff was very friendly. However, it was very disappointing not to have any type of complimentary breakfast. Not even coffee in the lobby. The beds were comfy in the beginning but then started to become uncomfortable after lying down for a while. Our bathroom toilet was crooked. The base for the phone was a little broken. Lastly the parking spots were really tight. After all that being said, we would stay there again. It just needs to be fixed up a bit. It’s super close to the mall and a quick drive to uptown.
Very modern and super clear. Wonderful experience. Highly recommend.
Possibly the easiest hotel check in ever. Great
No
Excellently designed and very accessible to mall and restaurants.
Mirror on ceiling in entrance when going to check in
This wasn't the property that the agent and I agree upon. I ask for a location nearest the Spectrum Center for Oprah Winfrey event. She (agent) told me that I would be 2 minutes walking distance from the Spectrum Center, there is a hotel AC Marriott. But, when I arrived to AC Marriott( check in)they said the location was 27 minutes drive away at another AC Marriott location. Therefore, I returned to my car with all my luggage (parking lot) leaving the premise and the charge was $9. This room was modern, very comfortable, and very clean. I was told it has been open for business only 4 weeks. In addition,the staff members was extremely nice and courteous.
Located in SouthPark within a 5-minute walk of SouthPark Mall, AC Hotel by Marriott Charlotte Southpark is within a mile (2 km) of Phillips Place. This 162-room, 4-star hotel has 2 restaurants, free in-room WiFi, and free self parking.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, free local calls, and safes are also standard.
AC Hotel by Marriott Charlotte Southpark features a gym, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include express check-out, a gift shop, and wedding services.
Clean, nice, new, with friendly staff. Disappointed the roof top bar was closed though
Overall, the hotel was really nice in terms of their decor and designs. The staff was very friendly. However, it was very disappointing not to have any type of complimentary breakfast. Not even coffee in the lobby. The beds were comfy in the beginning but then started to become uncomfortable after lying down for a while. Our bathroom toilet was crooked. The base for the phone was a little broken. Lastly the parking spots were really tight. After all that being said, we would stay there again. It just needs to be fixed up a bit. It’s super close to the mall and a quick drive to uptown.
Thank you for your feedback. I am happy to hear that overall you enjoyed your stay and that you would come back to stay with us again. We appreciate your suggestions for the areas we can improve upon and have shared these with the leadership team at our hotel. We wish you safe travels and hope to see you again soon!
Very modern and super clear. Wonderful experience. Highly recommend.
Thank you for your feedback Maurice. We are happy to hear you enjoyed your stay and look forward to seeing you back in 2022!
Possibly the easiest hotel check in ever. Great
Thank you for your review. We are happy you enjoyed a easy check-in. We hope to welcome you back soon.
No
Thank you for your review we hope to welcome you back soon.
Excellently designed and very accessible to mall and restaurants.
Mirror on ceiling in entrance when going to check in
This wasn't the property that the agent and I agree upon. I ask for a location nearest the Spectrum Center for Oprah Winfrey event. She (agent) told me that I would be 2 minutes walking distance from the Spectrum Center, there is a hotel AC Marriott. But, when I arrived to AC Marriott( check in)they said the location was 27 minutes drive away at another AC Marriott location. Therefore, I returned to my car with all my luggage (parking lot) leaving the premise and the charge was $9. This room was modern, very comfortable, and very clean. I was told it has been open for business only 4 weeks. In addition,the staff members was extremely nice and courteous.
Thank you for this great review Thomas! We are happy to hear you enjoyed your recent stay at our hotel and look forward to seeing you back again soon so you can enjoy a cocktail from Cordial, our rooftop bar.