Close to the train if you need it to get to other areas. Close for walking to some places and Utica Lyft rides to the south end. Staff was very kind. Only bad thing is that clubs around blast music into the wee hours and start early so you do hear that.
Enjoyed my brief stay
We were in town for a concert at the Spectrum Center. This Holiday Inn was right next door and a small 5 minute walk around the block! Super busy downtown, but the place was easy to find and the parking deck was easy to access. They have Valet parking for an extra $5 ($28 total I think) but once we parked, we walked everywhere else. There are quite a few nice food options within walking distance. Will return!
-Dirty carpets. Stained in the hallways. Frayed and dirty in the room (badly needs vacuuming especially in corners and under desk) - Cobwebs everywhere in the room -THIN walls -Great valet and front desk staff -Great restaurant and bar staff -Great location
Visit was excellent
Staff was very kind and helpful. Room was fine, what we expected and all we needed for one night. Parking was easy. Unfortunately, pool area felt dirty and run down and room service was not available. Average experience at an average hotel.
Other than the rude staff member at our first attempt to check in, our stay was fine. The room was comfortable and clean. The bed was very comfortable. Dinner in the dining room was great.
The staff is incredibly knowledgeable, friendly and easy to deal with. Restaurant is great. Very clean place with the pool on the roof.
The front desk was very friendly, considerate, and very helpful. The valet was very polite and helpful as well.
Problem with water temp. Went to take chowder and no cold water. Didn’t have time to call maintenance.
Clean room friendly help good restaurant close to venue
Clean Hotel, comfortable beds and close to everything in the city.
We came for the FBS bowl game and the location was great easy walk to all game related festivities.
Located in Charlotte Center City, Holiday Inn Charlotte Center City, an IHG Hotel is within a 5-minute walk of Spectrum Center and within 15 minutes of other popular attractions like Charlotte Convention Center. This 296-room, 3-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service. Cooked-to-order breakfast is offered for a fee weekdays from 6:30 AM to 10:30 AM.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Refrigerators, microwaves, and coffee makers are also standard.
Guests staying at Holiday Inn Charlotte Center City, an IHG Hotel enjoy a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Self parking is offered for USD 22 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a computer station.
Close to the train if you need it to get to other areas. Close for walking to some places and Utica Lyft rides to the south end. Staff was very kind. Only bad thing is that clubs around blast music into the wee hours and start early so you do hear that.
Enjoyed my brief stay
Thank you for your 5 out of 5 rating. We hope you allow us the opportunity to serve you again.
We were in town for a concert at the Spectrum Center. This Holiday Inn was right next door and a small 5 minute walk around the block! Super busy downtown, but the place was easy to find and the parking deck was easy to access. They have Valet parking for an extra $5 ($28 total I think) but once we parked, we walked everywhere else. There are quite a few nice food options within walking distance. Will return!
Thank you for your feedback David. We're happy to hear that you enjoyed your stay with us.
-Dirty carpets. Stained in the hallways. Frayed and dirty in the room (badly needs vacuuming especially in corners and under desk) - Cobwebs everywhere in the room -THIN walls -Great valet and front desk staff -Great restaurant and bar staff -Great location
Thank you for your feedback. We will address with the appropriate team members.
Visit was excellent
Thank you for your feedback Laureen. We are so happy that you enjoyed your time with us. Come visit us the next time you're in Charlotte.
Staff was very kind and helpful. Room was fine, what we expected and all we needed for one night. Parking was easy. Unfortunately, pool area felt dirty and run down and room service was not available. Average experience at an average hotel.
Other than the rude staff member at our first attempt to check in, our stay was fine. The room was comfortable and clean. The bed was very comfortable. Dinner in the dining room was great.
Good Afternoon, Thank you for taking the time to share with us your feedback regarding our stay at our property. A member of our team will be reaching out to you shortly to discuss this information detailed above. Best Wishes
We are happy to hear you found our location convenient and that you liked our staff. We do hope to see you again, even with some of the challenges that a downtown location presents.