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Recent guest reviews

Close to the train if you need it to get to other areas. Close for walking to some places and Utica Lyft rides to the south end. Staff was very kind. Only bad thing is that clubs around blast music into the wee hours and start early so you do hear that.

Enjoyed my brief stay

We were in town for a concert at the Spectrum Center. This Holiday Inn was right next door and a small 5 minute walk around the block! Super busy downtown, but the place was easy to find and the parking deck was easy to access. They have Valet parking for an extra $5 ($28 total I think) but once we parked, we walked everywhere else. There are quite a few nice food options within walking distance. Will return!

-Dirty carpets. Stained in the hallways. Frayed and dirty in the room (badly needs vacuuming especially in corners and under desk) - Cobwebs everywhere in the room -THIN walls -Great valet and front desk staff -Great restaurant and bar staff -Great location

Visit was excellent

Staff was very kind and helpful. Room was fine, what we expected and all we needed for one night. Parking was easy. Unfortunately, pool area felt dirty and run down and room service was not available. Average experience at an average hotel.

Other than the rude staff member at our first attempt to check in, our stay was fine. The room was comfortable and clean. The bed was very comfortable. Dinner in the dining room was great.

The staff is incredibly knowledgeable, friendly and easy to deal with. Restaurant is great. Very clean place with the pool on the roof.

The front desk was very friendly, considerate, and very helpful. The valet was very polite and helpful as well.

Problem with water temp. Went to take chowder and no cold water. Didn’t have time to call maintenance.

Clean room friendly help good restaurant close to venue

Clean Hotel, comfortable beds and close to everything in the city.

We came for the FBS bowl game and the location was great easy walk to all game related festivities.

N College St Charlotte NC

Hotel highlights

  • Walking distance to Spectrum Center and Charlotte Convention Center
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Charlotte Center City, Holiday Inn Charlotte Center City, an IHG Hotel is within a 5-minute walk of Spectrum Center and within 15 minutes of other popular attractions like Charlotte Convention Center. This 296-room, 3-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service. Cooked-to-order breakfast is offered for a fee weekdays from 6:30 AM to 10:30 AM.


Rooms

TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Refrigerators, microwaves, and coffee makers are also standard.


Property features

Guests staying at Holiday Inn Charlotte Center City, an IHG Hotel enjoy a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Self parking is offered for USD 22 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a computer station.

Room options

Premium Room

1 Twin Bed | Sleeps 2

Room, 1 Queen Bed, Accessible (Communications Accessible)

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room

1 Twin Bed | Sleeps 2

Guest reviews for Holiday Inn Charlotte Center City, an IHG Hotel

Everyone (31) Couples (5) Family (5)
4
Family

Close to the train if you need it to get to other areas. Close for walking to some places and Utica Lyft rides to the south end. Staff was very kind. Only bad thing is that clubs around blast music into the wee hours and start early so you do hear that.

By on May 23, 2023

Review comment responded on May 24, 2023

We are happy to hear you found our location convenient and that you liked our staff. We do hope to see you again, even with some of the challenges that a downtown location presents.

5
Everyone

Enjoyed my brief stay

By on Apr 16, 2023

Review comment responded on Apr 18, 2023

Thank you for your 5 out of 5 rating. We hope you allow us the opportunity to serve you again.

5
Partner Couples

We were in town for a concert at the Spectrum Center. This Holiday Inn was right next door and a small 5 minute walk around the block! Super busy downtown, but the place was easy to find and the parking deck was easy to access. They have Valet parking for an extra $5 ($28 total I think) but once we parked, we walked everywhere else. There are quite a few nice food options within walking distance. Will return!

By on Feb 20, 2023

Review comment responded on Feb 21, 2023

Thank you for your feedback David. We're happy to hear that you enjoyed your stay with us.

4
Everyone

-Dirty carpets. Stained in the hallways. Frayed and dirty in the room (badly needs vacuuming especially in corners and under desk) - Cobwebs everywhere in the room -THIN walls -Great valet and front desk staff -Great restaurant and bar staff -Great location

By on Sep 6, 2022

Review comment responded on Sep 9, 2022

Thank you for your feedback. We will address with the appropriate team members.

4
Everyone

By on Aug 11, 2022

5
Partner Couples

Visit was excellent

By on Aug 5, 2022

Review comment responded on Aug 8, 2022

Thank you for your feedback Laureen. We are so happy that you enjoyed your time with us. Come visit us the next time you're in Charlotte.

5
Everyone

By on May 3, 2022

4
Everyone

By on Feb 23, 2022

4
Family

Staff was very kind and helpful. Room was fine, what we expected and all we needed for one night. Parking was easy. Unfortunately, pool area felt dirty and run down and room service was not available. Average experience at an average hotel.

By on Jul 27, 2021

4
Everyone

Other than the rude staff member at our first attempt to check in, our stay was fine. The room was comfortable and clean. The bed was very comfortable. Dinner in the dining room was great.

By on Jul 24, 2021

Review comment responded on Jul 27, 2021

Good Afternoon, Thank you for taking the time to share with us your feedback regarding our stay at our property. A member of our team will be reaching out to you shortly to discuss this information detailed above. Best Wishes

Holiday Inn Charlotte Center City, an IHG Hotel

230 N College St, Charlotte, NC 28202
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