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HYATT house Charlotte/Center City

3.0 star property

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Photo gallery for HYATT house Charlotte/Center City

Exterior
Exterior
Bar (on property)
Premium bedding, down comforters, pillowtop beds, desk
Premium bedding, down comforters, pillowtop beds, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
435 E Trade Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪1 min walk‬
  • Place, NASCAR Hall of Fame
    ‪7 min walk‬
  • Place, Charlotte Convention Center
    ‪8 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for 1 Bedroom, King Suite

Premium bedding, down comforters, pillowtop beds, desk

1 Bedroom, King Suite

9.2 out of 10
Wonderful
(24 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, desk

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(157 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(53 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(9 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed (High Floor)

Premium bedding, down comforters, pillowtop beds, desk

Studio, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(16 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(12 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible Bathtub (King)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 Bedroom, Accessible Bathtub (King)

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, desk

Studio, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Moxy Charlotte Downtown

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  • Pet friendly
  • Free WiFi
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8.6 out of 10, Excellent, 191 reviews
$114 nightly
The price is $131
Mar 19 - Mar 20
Total with taxes and fees
Moxy Charlotte Downtown

About the neighborhood

Charlotte

Located in Uptown Charlotte, HYATT house Charlotte/Center City is adjacent to Spectrum Center and within a 10-minute walk of other popular attractions like NASCAR Hall of Fame. This 163-room, 3-star hotel has an outdoor pool along with free in-room WiFi and a gym.

What's nearby

  • Spectrum Center - 1 min walk - 0.1 miles
  • Queen City Quarter - 3 min walk - 0.2 miles
  • NASCAR Hall of Fame - 7 min walk - 0.4 miles
  • Charlotte Convention Center - 8 min walk - 0.4 miles
  • Bank of America Stadium - 15 min walk - 0.8 miles

Getting around

  • CTC - Arena Tram Stop - 1 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Midnight Diner - ‬1 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬3 min walk
  • ‪The Public House - ‬5 min walk
  • ‪RedEye Diner - ‬4 min walk

About this property

HYATT house Charlotte/Center City

Guests of HYATT house Charlotte/Center City have access to an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 50 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 42-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. IPod docks, refrigerators, and microwaves are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 50 per night; includes in/out privileges)

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,183 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

Frequently asked questions

Is free cancellation available at HYATT house Charlotte/Center City?

HYATT house Charlotte/Center City provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at HYATT house Charlotte/Center City?

As of Feb 17, 2026, prices found for a 1-night stay for 2 adults at HYATT house Charlotte/Center City on Feb 23, 2026 start from $148.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to HYATT house Charlotte/Center City?

This hotel is situated in Uptown Charlotte within a 10-minute walk of Spectrum Center and NASCAR Hall of Fame. You'll also find Bank of America Stadium and Bojangles' Coliseum within a short drive.

Will I be able to park at HYATT house Charlotte/Center City?

Yes, valet parking is offered for USD 50 per night with in/out privileges.

Does HYATT house Charlotte/Center City include a casino at the property?

No, HYATT house Charlotte/Center City doesn't have a casino.

Will I find an indoor pool at HYATT house Charlotte/Center City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What do couples enjoy most about HYATT house Charlotte/Center City?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at HYATT house Charlotte/Center City?

No, there isn't a spa tub at this hotel.

Does HYATT house Charlotte/Center City have a restaurant with a breakfast menu?

Yes, HYATT house Charlotte/Center City serves free self-serve breakfast each morning from its restaurant.

Will HYATT house Charlotte/Center City allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at HYATT house Charlotte/Center City for a fee of USD 100 per accommodation, per week.

Does HYATT house Charlotte/Center City have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to HYATT house Charlotte/Center City?

The closest major airport to HYATT house Charlotte/Center City is Charlotte-Douglas Intl. Airport (CLT), which is 7.6 mi away (18 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 18.6 mi away (27-minute drive).

Can I book a room with a balcony at HYATT house Charlotte/Center City?

No, you won't find guestrooms with balconies at HYATT house Charlotte/Center City.

Does HYATT house Charlotte/Center City host weddings?

If wedding bells are in your future, take advantage of the wedding venue at HYATT house Charlotte/Center City.

HYATT house Charlotte/Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 991 out of 1598 reviews
Rating 8 - Good. 332 out of 1598 reviews
Rating 6 - Okay. 141 out of 1598 reviews
Rating 4 - Poor. 68 out of 1598 reviews
Rating 2 - Terrible. 66 out of 1598 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

michael

Liked: Cleanliness, staff & service
One immediately sees the long jagged crack in the lobby floor and a carpet that is very old and faded.
Stayed 1 night in Dec 2025

4/10 Poor

Tiniece

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good until it was time for a shower water was lukewarm for two days. Front desk was advised
Stayed 2 nights in Nov 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Staff was pleasant and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Libany

Stayed 1 night in Nov 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Service was amazing, and the room was perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Room OK boy in the best shape...a little wear and tear. Staff was great. Free breakfast was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Jacqueline, Glen Burnie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, staff was very nice, breakfast was nice but did not have turkey or chicken products like sausage or bacon.
Stayed 1 night in Nov 2025

8/10 Good

Jason

The guy who did our valet whom I can't remember the name of was super nice and attentive I fully trusted him and the reason our stay would have been five stars. The lady who checked us in, I think her name was Adriana, was also really nice. Only giving four stars because of the man who was at the desk when we left and seemed bothered and not useful in answering the one question I had. Would 100% return if not for him.
Stayed 1 night in Nov 2025

10/10 Excellent

Jordan

Stayed 1 night in Nov 2025

6/10 Okay

Demetrias

Liked: Cleanliness, amenities
Disliked: Staff & service
We always stay here when in town for an event at the Spectrum center. Hotel staff is always great and helpful. But per usual, the valet staff here is absolutely AWFUL. Checked in around 3pm Thursday, no one came to us, we had to walk up to them. Didn’t explain rates or info, just took our name and rode off. The valet who looked like he was in charge( had on a charlotte hornets beanie, didn’t get his name) didn’t even attempt to help or assist. For $65 a night to park, I’d expect more. The whole valet staff needs more training.
Stayed 1 night in Nov 2025

4/10 Poor

Ann

Disliked: Cleanliness, staff & service, amenities
Check in at 3pm…. arrived at 3:30 only to be told room not ready. While forced valet parking just took our car and had no choice but to stand in lobby with our belongings. Customer service then said “room just opened up” but next to elevator. Our choices were wait in lobby with all our luggage or take room next to elevator. Not a great way to start our stay.
Stayed 1 night in Nov 2025

8/10 Good

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, amenities
Room was very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

phileda, Louisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect hotel for any event at the Spectrum Center! It’s literally 2-3 doors down. I stayed on the 16th floor and it was so peaceful. And every front desk employee was very nice and helpful.
Stayed 3 nights in Nov 2025

2/10 Terrible

Monalisa

I walked in room and the sofa bed was pulled out pillows was everywhere the cabinets was pulled out like the room wasn’t ready for stay I had to call down twice to get housekeeping and they just asked me to switch rooms.
Stayed 1 night in Nov 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities
Room was great but not what wanted. I asked to be on 9 - 12 floor. I was 16 floor. I specifically asked to be on side with night time city view. My room overlooked a parking garage being, men working loud, equipment noisy and a crane very large and tall next to room view. So yes room was great, nice amenities but overall disatisfied
Stayed 1 night in Nov 2025

8/10 Good

Terri

Good view
Stayed 2 nights in Nov 2025

6/10 Okay

Germaine

Stayed 3 nights in Nov 2025

6/10 Okay

Taya

Business traveler
The parking procedures are not clearly stated on the website. They do not give the option to park your own car. Valet is the only option and it is over priced.
Stayed 3 nights in Nov 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Everytbing about where I said was awesome. Definitely would stay there again
Stayed 2 nights in Nov 2025

10/10 Excellent

Megan

Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Great experience.
Stayed 1 night in Nov 2025

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness
Stayed 1 night in Nov 2025

6/10 Okay

Carolyn, Burlington

Traveled with family
Liked: Cleanliness
One of the elevators wasn't working. There was no signage or mention of it. Staff was friendly if you spoke to them. It was an average experience.
Stayed 4 nights in Oct 2025

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