HYATT house Charlotte/Center City

3.0 star property
Hotel with free breakfast, steps from Spectrum Center

Choose dates to view prices

Photo gallery for HYATT house Charlotte/Center City

Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk

Explore the area

Map
435 E Trade Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪3 min walk‬
  • Charlotte Convention Center
    ‪7 min walk‬
  • Bank of America Stadium
    ‪18 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

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Room options

Studio, 1 King Bed with Sofa bed

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (High Floor)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (High Floor)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Charlotte

Located in Uptown Charlotte, HYATT house Charlotte/Center City is adjacent to Spectrum Center and within a 10-minute walk of other popular attractions like NASCAR Hall of Fame. This 163-room, 3-star hotel has an outdoor pool along with free in-room WiFi and a gym.

What's nearby

  • Queen City Quarter - 2 min walk - 0.2 miles
  • Spectrum Center - 3 min walk - 0.2 miles
  • NASCAR Hall of Fame - 7 min walk - 0.4 miles
  • Charlotte Convention Center - 7 min walk - 0.4 miles
  • Bank of America Stadium - 18 min walk - 1.0 mile

Getting around

  • CTC - Arena Tram Stop - 1 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Midnight Diner - ‬1 min walk
  • ‪Redeye Diner - ‬4 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬3 min walk
  • ‪Fahrenheit - ‬3 min walk

About this property

HYATT house Charlotte/Center City

Hotel with free breakfast, steps from Spectrum Center
Guests of HYATT house Charlotte/Center City have access to an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 42 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 42-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. IPod docks, refrigerators, and microwaves are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,183 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

Frequently asked questions

Is free cancellation available at HYATT house Charlotte/Center City?

HYATT house Charlotte/Center City provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at HYATT house Charlotte/Center City?

As of Apr 25, 2025, prices found for a 1-night stay for 2 adults at HYATT house Charlotte/Center City on May 9, 2025 start from $170.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to HYATT house Charlotte/Center City?

This hotel is situated in Uptown Charlotte within a 10-minute walk of Spectrum Center and NASCAR Hall of Fame. You'll also find Bank of America Stadium and Fillmore Charlotte within a short drive.

Is there parking available at HYATT house Charlotte/Center City?

Yes, valet parking is offered for USD 42 per night with in/out privileges.

Does HYATT house Charlotte/Center City include a casino at the property?

No, HYATT house Charlotte/Center City doesn't have a casino.

Will I find an indoor pool at HYATT house Charlotte/Center City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What will couples enjoy most about a stay at HYATT house Charlotte/Center City?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does HYATT house Charlotte/Center City have a hot tub?

No, there isn't a spa tub at this hotel.

Does HYATT house Charlotte/Center City have a restaurant with a breakfast menu?

Yes, HYATT house Charlotte/Center City serves free self-serve breakfast each morning from its restaurant.

Will HYATT house Charlotte/Center City allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at HYATT house Charlotte/Center City for a fee of USD 100 per accommodation, per week.

Does HYATT house Charlotte/Center City have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to HYATT house Charlotte/Center City?

The closest major airport to HYATT house Charlotte/Center City is Charlotte-Douglas Intl. Airport (CLT), which is 7.6 mi away (18 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 18.6 mi away (27-minute drive).

Are there rooms with balconies that I can book at HYATT house Charlotte/Center City?

No, you won't find guestrooms with balconies at HYATT house Charlotte/Center City.

Does HYATT house Charlotte/Center City host weddings?

If wedding bells are in your future, take advantage of the wedding venue at HYATT house Charlotte/Center City.

HYATT house Charlotte/Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 806 out of 1311 reviews
Rating 8 - Good. 284 out of 1311 reviews
Rating 6 - Okay. 111 out of 1311 reviews
Rating 4 - Poor. 63 out of 1311 reviews
Rating 2 - Terrible. 47 out of 1311 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Stayed 1 night in Mar 2025

4/10 Poor

Catharine

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service
The room wasn't clean and we found dry blood on a white comforter that had been covered up with another blanket. Staff wasn't helpful. The manager said she would issue a credit but it has been a week and that hasn't happened and she has not responded to my inquiry about it.
Stayed 2 nights in Mar 2025

10/10 Excellent

DOMENICO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 3 nights in Jan 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Jan 2025

10/10 Excellent

Nehemiah’s

Stayed 2 nights in Jan 2025

10/10 Excellent

Antonio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Dheaven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Eugenia

Traveled with family
Well the room was nice and clean, however it was noisy from the heater while in use. The breakfast and dinner we had was nice. However, the drinks at the bar were watered down, or they need to upgrade to a better brand of alcohol, for the price we paid for a mixed drink we should at least had a buzz. This is the reason for an average rating.
Stayed 1 night in Jan 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality breakfast. Everything you need. Snacks available mid-day. Rooms are clean. Staff were wonderful!
Stayed 3 nights in Jan 2025

10/10 Excellent

Tomeka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nobody should have anything negative to say about here. Everything was excellent. Very clean. Great breakfast.. friendly staff was so pleasant. I can honestly say this is the best hotel I've stayed at a complete package of excellence..
Stayed 2 nights in Jan 2025

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the convenience and the style and cleanliness of the place. Unfortunately the restaurant was closed making it a bit inconvenient and limiting us on food choices. But we ate across the street at the diner and it was not bad. Just wished we knew the restaurant would be closed ahead of time. The service was great and the workers were kind. I would stay again and recommend this hotel.
Stayed 1 night in Dec 2024

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and comfortable. However, I will not be staying at this property in the future due to the fact parking costs an additional $42. This was unexpected and for the price of staying at the Hyatt I was shocked parking was not included. My daughter and I were attending a college visit weekend and if I would have know about the additional charge I would have chosen to stay in a hotel with parking and gladly driven further out while less convenient-it would have been well worth it.
Stayed 1 night in Jan 2025

8/10 Good

william earl, rocky mount

Stayed 1 night in Jan 2025

10/10 Excellent

Rey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jered

Liked: Cleanliness, staff & service, property conditions & facilities
Great!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Sid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

It was amazing, it was close to everything that I needed.
Stayed 2 nights in Jan 2025

6/10 Okay

Matthew

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Clifford

Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Irshad

Liked: Cleanliness, amenities
Great customer service
Stayed 1 night in Jan 2025

6/10 Okay

Delroy

Traveled with family
Disliked: Property conditions & facilities
Excellent location for the area. Outdated rooms. Rooms need a upgrade.
Stayed 1 night in Dec 2024

10/10 Excellent

Albert, DADEVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Katrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the property for New Year’s Eve. The room was amazing, the staff was excellent, and it was walking distance to our event. We would definitely stay again.
Stayed 1 night in Dec 2024