DoubleTree by Hilton Asheville Downtown

4.0 star property
Hotel with 2 restaurants, 4-minute walk to Harrah's Cherokee Center - Asheville

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Asheville Downtown

2 bars/lounges, rooftop bar
Meeting facility
Lobby
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
199 Haywood St, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪4 min walk‬
  • Place, Downtown Market Asheville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(57 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, High Floor (Mobility & Hearing, Bathtub)

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View, Corner

9.6 out of 10
Exceptional
(15 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, High Floor

9.4 out of 10
Exceptional
(12 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(23 reviews)
  • 340 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Groom)

  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Bridal)

  • 720 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Mountain View (Mobility & Hearing, Bathtub, 2 Rooms)

9.0 out of 10
Wonderful
(2 reviews)
  • 720 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Mountain View (2 Rooms)

  • 720 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(34 reviews)
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, High Floor (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 390 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, High Floor

9.4 out of 10
Exceptional
(10 reviews)
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Mountain View

8.6 out of 10
Excellent
(16 reviews)
  • 390 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Corner King Room With City View

  • Sleeps 4

1 King Mob/Hear Access Roll In Shower

  • Sleeps 4

1 King Mobility/Hearing Access Tub High Floor

  • Sleeps 4

Two-Room King Suite With Mountain View

  • Sleeps 4

2 Qns Mobility/Hearing Access Tub High Floor

  • Sleeps 6

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 6

King Room With Mountain View

  • Sleeps 4

King Room

  • Sleeps 4

Mountain View Room With Two Queen Beds

  • Sleeps 6

2 Queen Beds Room

  • Sleeps 6

Two Queen Beds-High Floor

  • Sleeps 6

2 Queens Mobility/Hearing Access Tub

  • Sleeps 6

King Room-High Floor

  • Sleeps 4

You may also like

About the neighborhood

Asheville

Located in Downtown Asheville, DoubleTree by Hilton Asheville Downtown is within a 5-minute walk of popular attractions such as Harrah's Cherokee Center - Asheville and Grove Arcade. This 4-star hotel welcomes guests with 140 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Harrah's Cherokee Center - Asheville - 4 min walk - 0.3 miles
  • Fired Up Creative Lounge Ashville - 4 min walk - 0.3 miles
  • Grove Arcade - 5 min walk - 0.3 miles
  • Downtown Market Asheville - 6 min walk - 0.4 miles
  • The Orange Peel - 12 min walk - 0.7 miles

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Shakey’s - ‬4 min walk
  • ‪Soprana Rooftop Cucina - ‬1 min walk
  • ‪Battery Park Book Exchange And Champagne Bar - ‬4 min walk
  • ‪The Bier Garden - ‬5 min walk
  • ‪27 Club - ‬5 min walk

About this property

DoubleTree by Hilton Asheville Downtown

Hotel with 2 restaurants, 4-minute walk to Harrah's Cherokee Center - Asheville
Guests of DoubleTree by Hilton Asheville Downtown have access to an indoor pool, a 24-hour gym, and a rooftop terrace. Self parking is offered for USD 25 per night. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include free WiFi in public areas, conference space, and a business center.
Guests can expect 42-inch TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. MP3 docks, sitting areas, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • The Dogwood Cafe
  • The Montford Rooftop Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,020 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • In a provincial park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 12 for children
  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Asheville/downtown Hotel Asheville
Hyatt Place Asheville/downtown Hotel
Hyatt Place Asheville/downtown Asheville
Hyatt Place Asheville/downtown
Doubletree By Hilton Asheville
Hyatt Place Asheville/Downtown
DoubleTree by Hilton Asheville Downtown Hotel
DoubleTree by Hilton Asheville Downtown Asheville
DoubleTree by Hilton Asheville Downtown Hotel Asheville

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton Asheville Downtown?

DoubleTree by Hilton Asheville Downtown offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Asheville Downtown?

As of Jan 16, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Asheville Downtown on Jan 25, 2026 start from $111.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near DoubleTree by Hilton Asheville Downtown?

This hotel is situated in Downtown Asheville, just steps from Asheville Pinball Museum and Grove Arcade, and within a short walk of Harrah's Cherokee Center - Asheville. You'll also find Downtown Market Asheville and Pack Square less than a mile away.

Will I be able to park at DoubleTree by Hilton Asheville Downtown?

Yes, secured parking is offered for USD 25 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does DoubleTree by Hilton Asheville Downtown have a casino at the property?

No, DoubleTree by Hilton Asheville Downtown doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Asheville Downtown?

Yes, this hotel has an indoor pool.

What do couples enjoy most about DoubleTree by Hilton Asheville Downtown?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and a restaurant with al fresco dining.

Does DoubleTree by Hilton Asheville Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton Asheville Downtown have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Asheville Downtown has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will DoubleTree by Hilton Asheville Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at DoubleTree by Hilton Asheville Downtown for a fee of USD 75 per accommodation, per stay.

Does DoubleTree by Hilton Asheville Downtown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from DoubleTree by Hilton Asheville Downtown?

The closest major airport to DoubleTree by Hilton Asheville Downtown is Asheville Regional Airport (AVL), which is 14.4 mi away (18 minutes by car).

Can I book a room with a balcony at DoubleTree by Hilton Asheville Downtown?

No, you won't find guestrooms with balconies at DoubleTree by Hilton Asheville Downtown.

DoubleTree by Hilton Asheville Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1002 reviews
Rating 8 - Good. 215 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Anirban

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast items were fresh and good quality.
Stayed 2 nights in Jan 2026

10/10 Excellent

sherrill

Stayed 2 nights in Nov 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Derek

Liked: Cleanliness, property conditions & facilities
Great location!
Stayed 3 nights in Oct 2025

10/10 Excellent

ANGELA, Sherrills Ford

Liked: Cleanliness, staff & service, property conditions & facilities
YES
Stayed 2 nights in Oct 2025

10/10 Excellent

Carrie

Stayed 3 nights in Oct 2025

8/10 Good

Melissa

Traveled with family
We really enjoyed our stay and liked the convenience it provided to the downtown area. Easy walk to all the downtown accommodations. My only dislike was that we were on the 7th floor underneath the rooftop restaurant and the sound of chairs moving overhead was obnoxious.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

amy

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, excellent service. Easy parking or valet both are same price. Took my dog and everyone was very welcome. Walkable to some downtown spots like the grove arcade. Comfortable bed, black out curtains and again quiet.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Brianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had the pleasure of staying at the DoubleTree Hilton Downtown Asheville and it was an unforgettable experience. The level of customer service from the entire staff was unparalleled—every person we encountered was friendly, professional, and genuinely committed to our satisfaction. Our accommodations in were perfectly maintained. The attention to cleanliness was outstanding. We especially appreciated the spectacular view and the quiet and comfortable atmosphere. The hotel's location is also fantastic, with The River Arts District, The Grove Arcade, and awesome restaurant and bar options within walking distance; even on site. The entire team here has created a truly special atmosphere, and I can't recommend it highly enough. Thank you for a flawless stay. A very special thanks to Michele for attending to us even before we arrived and for making our anniversary visit one we wish to repeat for many years to come. We were truly blown away.
View from the room
View of the room
View of the room
View from the room
Stayed 3 nights in Oct 2025

10/10 Excellent

Deborah A

Stayed 4 nights in Oct 2025

4/10 Poor

Tyler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great!!
Stayed 3 nights in Oct 2025

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff at the Hilton were exceptionally attentive, accommodating, and displayed a warm, friendly demeanor, which made us feel welcomed from the moment we arrived. However, our stay was significantly marred by the room’s location, directly adjacent to a noisy function room on the top floor. On the first night, we were disturbed by loud sounds of furniture being moved or carts being rolled, which persisted well into the evening. The second night was no better, with the noise continuing until around 11 PM. This level of disruption was far below the standard we’ve come to expect from a Hilton hotel, and it left us deeply disappointed. Additionally, we were surprised and frustrated that no boxed breakfast was offered, despite our early departure the following morning. This small gesture would have gone a long way to improve our experience. On a positive note, the hotel’s other facilities, such as the well-maintained indoor heated pool, were enjoyable and a highlight of our stay. Overall, while the staff and amenities showed promise, the noise and lack of consideration for early departures significantly detracted from our experience.
Stayed 2 nights in Oct 2025

10/10 Excellent

Meagan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, super friendly and helpful staff, and the warm cookies at check-in were AMAZING!!! Will definitely be staying at a Double Tree again.
Stayed 1 night in Sep 2025

10/10 Excellent

Dana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely
Stayed 3 nights in Oct 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Harrahs Convention Center only a 4-5 min walk.
View from our room
Stayed 1 night in Oct 2025

8/10 Good

Gale, Falls Church

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. The staff were extremely friendly and very helpful. Enjoyed the room. The buffet breakfast was good but had limited other dining opportunities. Roof top bar and dining area downstairs had shareable dishes but they did not offer sandwiches or any other dishes you would normally see. Their habit of constantly submitting random changes to my credit card to supposedly cover incidental expenses was irritating since I received a notice each time. Why not increase the original amount or just wait until checkout.
Stayed 4 nights in Oct 2025

10/10 Excellent

Zachery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super close to everything
Stayed 3 nights in Oct 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overall. Close enough to walk Downtown or to the RAD. Clean. New rooms. Amazing staff. Very friendly. The roof top bar and restaurant has incredible views. Traffic noise on the side of the building facing the highway is LOUD. The rooms are equipped with white noise machines but it doesn’t make for a great experience. We were on the 4th floor. Maybe it’s better on other floors.
Stayed 4 nights in Oct 2025

10/10 Excellent

Chelsea, South Plainfield

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Oct 2025