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Recent guest reviews

Nice hotel! Staff was great, facility was clean. This is advertised as downtown Asheville. It’s close but not in the heart of downtown. Expect to walk a quarter mile or more to get to most restaurants and shops.

Pros: location, cookies Cons: put us in handicapped room (without telling us) and water from shower ran throughout bathroom ruining luggage, breakfast buffet terrible ($16), very loud from hallways Told front desk concerns, only offered extra towels…

Solid service and as-expected quality on accommodations. Also well located for wandering downtown Asheville!

Quiet hotel despite being on the freeway. View of the mountains was outstanding from the heart of the town. Restaurants and shopping are a 5 minute walk. The rooms are very comfortable and the hotel was immaculately clean.

Beautiful hotel, very clean. My only con was the traffic is loud. I could hear it all night.

Thank you for having EV chargers available!

Clean, felt safe, rooms were a nice size with a pretty view of the mountains and Grove Park Inn. Comfortable beds, and the request for extra toiletries was immediately met with someone at our door. A good stay! Really nice breakfast in the AM free of charge.

Everything was great. One problem was the keys stopped working.

Hyatt was very centrally located to walk into town. The people who worked at the desk were incredible! They drew us maps they chatted about restaurants and favorite places to go. They were so knowledgeable. It was such a fun place to stay …clean, easy and perfect

A nice facility, close to downtown, but no easy to use as a base for pedestrian outings

It was fine.

The hotel had strong measures to allow social distancing and ensured people felt safe roaming around the facilities. The rooms are very clean, modern and upgraded. This was a very nice place to stay overall.

Haywood St Asheville NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

Located in Downtown Asheville, DoubleTree by Hilton Asheville Downtown is within a 5-minute walk of popular attractions such as Harrah's Cherokee Center - Asheville and Grove Arcade. This 4-star hotel welcomes guests with 140 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. You can sip a beverage at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 10:00 AM.


Rooms

Guests can expect 42-inch TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. MP3 docks, sofa beds, and sitting areas are also standard.


Property features

Built in 2015, the brand new DoubleTree by Hilton Asheville Downtown offers an indoor pool, a 24-hour gym, and a rooftop terrace. Self parking is offered for USD 16.00 per night. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Room, 1 King Bed, City View

1 King Bed | Sleeps 4

Room, 2 Queen Beds, City View

2 Queen Beds | Sleeps 6

Room, 1 King Bed, Mountain View

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 King Bed | Sleeps 4

Guest reviews for DoubleTree by Hilton Asheville Downtown

Everyone (12) Couples (9) Family (16)
4
Family

Nice hotel! Staff was great, facility was clean. This is advertised as downtown Asheville. It’s close but not in the heart of downtown. Expect to walk a quarter mile or more to get to most restaurants and shops.

By on Aug 6, 2022

Review comment responded on Aug 8, 2022

Thank you for staying with us and sharing your feedback! We hope to see you again the next time your travels bring you to Asheville!

4
Everyone

By on Jul 16, 2022

5
Everyone

By on Mar 22, 2022

5
Everyone

By on Feb 27, 2022

5
Everyone

By on Feb 24, 2022

3
Partner Couples

Pros: location, cookies Cons: put us in handicapped room (without telling us) and water from shower ran throughout bathroom ruining luggage, breakfast buffet terrible ($16), very loud from hallways Told front desk concerns, only offered extra towels…

By on Feb 22, 2022

Review comment responded on Feb 22, 2022

I am so terribly sorry to hear that you were disappointed your stay. Last we spoke you were enjoying the extra space in the accessible room that was booked directly though Expedia. I do recall you requesting additional towels and they were given. We did ask housekeeping if a longer shower curtain was available, as I'm sure your recall. Apologies that this did not meet your standards of service.

5
Friends

Solid service and as-expected quality on accommodations. Also well located for wandering downtown Asheville!

By on Feb 20, 2022

Review comment responded on Feb 21, 2022

Thank you for staying with us and sharing your feedback! We hope to see you again soon!

5
Partner Couples

Quiet hotel despite being on the freeway. View of the mountains was outstanding from the heart of the town. Restaurants and shopping are a 5 minute walk. The rooms are very comfortable and the hotel was immaculately clean.

By on Dec 12, 2021

Review comment responded on Dec 22, 2021

Thank you for staying with us and sharing your feedback! We are pleased to see that you enjoyed your stay and hope to see you again soon!

4
Partner Couples

Beautiful hotel, very clean. My only con was the traffic is loud. I could hear it all night.

By on Oct 17, 2021

Review comment responded on Oct 18, 2021

Thank you for staying with us and sharing your feedback! We hope to see you again in the future!

5
Partner Couples

Thank you for having EV chargers available!

By on Sep 7, 2021

Review comment responded on Oct 4, 2021

Thank you for staying with us and sharing your feedback!

DoubleTree by Hilton Asheville Downtown

199 Haywood St, Asheville, NC 28801
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